Printer Resets Or Powers Off Frequently; Printer Does Not Print - Xerox VersaLink C7000 User Manual

Printer Resets or Powers Off Frequently

Probable Causes
The power cord is not plugged into the outlet
correctly.
The power cord is not secured in place
correctly.
A system error occurred.
The printer is connected to an uninterruptible
power supply.
The printer is connected to a power strip
shared with other high-power devices.

Printer Does Not Print

Probable Causes
The printer is in Power Saver mode.
The printer has an error.
The printer is out of paper.
A toner cartridge is empty.
The drum cartridge has reached end of life.
Note: In some cases, it is possible for the
printer to continue printing temporarily with
the Drum Cartridge Past End of Life message
displayed.
The toner waste container is full.
No control panel indicators are lit.
The printer is busy.
Solutions
Power off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then power on the printer.
Use the bracket provided with the printer to secure the power
cord in place.
Power off the printer, then power on again. Print the Error History
Report. For details, refer to
page 173. If the error persists, contact your Xerox representative.
Power off the printer, then connect the power cord to a suitable
outlet.
Plug the printer directly into the outlet or into a power strip that is
not shared with other devices.
Solutions
On the control panel, press the Power/Wake button.
If the Status LED is blinking amber, follow the instructions on the
control panel to clear the error. If the error persists, contact your
Xerox representative.
Load paper into the tray.
Replace the empty toner cartridge.
Replace the drum cartridge.
Replace the toner waste container.
Power off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then power on the printer.
If the error persists, contact your Xerox representative.
• If the Status LED is flashing blue, a previous print job could be
the problem.
a.
At your computer, use the printer properties to delete all
print jobs in the print queue.
b.
At the control panel, touch Jobs, then delete all pending
print jobs.
• Load the paper in the tray.
• If the Status LED does not flash once after you send a print
job, check the connection between the printer and the
computer. Power off the printer, then turn it on again.
Xerox
Printing the Error History Report
VersaLink C7000 Color Printer
® ®
User Guide
Troubleshooting
on
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