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Magnum Personal Hubs
GarrettCom will carefully test and evaluate all returned products, will
repair products that are under warranty at no charge, and will return the
warranty-repaired units to the sender with shipping charges prepaid (see
Warranty Information, Appendix A, for complete details). However, if the
problem or condition causing the return cannot be duplicated by GarrettCom, the
unit will be returned as:
No Problem Found.
GarrettCom reserves the right to charge for the testing of non-
defective units under warranty. Testing and repair of product that is not under
warranty will result in a customer (user) charge.
5.4
Shipping and Packaging Information
Should you need to ship the unit back to GarrettCom, please follow these
instructions:
1.
Package the unit carefully. It is recommended that you use the original
container if available. Units should be wrapped in a "bubble-wrap"
plastic sheet or bag for shipping protection. ( You may retain all
connectors and this Installation Guide.)
:
CAUTION
Do not pack the unit in Styrofoam "popcorn" type
packing material. This material may cause electro-static shock damage
to the unit.
2. Clearly mark the Return Material Authorization (RMA) number on the
outside of the shipping container.
3. GarrettCom is not responsible for your return shipping charges.
4. Ship the package to:
GarrettCom, Inc.
213 Hammond Ave.
Fremont, CA 94539
Attn.: Customer Service
APPENDIX A: WARRANTY INFORMATION
GarrettCom, Inc. warrants its products to be free from defects in
materials and workmanship for a period of three (3) years from the date of
shipment by GarrettCom.
During this warranty period, GarrettCom will repair or, at its option,
replace components in the products that prove to be defective at no charge
other than shipping and handling, provided that the product is returned pre-
paid to GarrettCom.
This warranty will not be effective if, in the opinion of GarrettCom,
the product has been damaged by misuse, misapplication, or as a result of
service or modification other than by GarrettCom.
GarrettCom reserves the right to make a charge for handling and
inspecting any product returned for warranty repair which turns out not to
be faulty.
Please complete the warranty card as this acts as a product
registration, and mail it to GarrettCom within two weeks of your purchase.
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Installation and User Guide (09/01)
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