CHAPTER 6
TROUBLESHOOTING
To check camera views
1. Open SMART Settings (see Opening SMART Settings on page 29).
2. Select About Software and Product Support > Tools > Diagnostics.
SMART Diagnostics opens.
3. Select View > SPNL-6000/SBID8000-G5 Bar.
The group box appears.
4. Press View.
The camera view screen appears.
5. Click Get image to display the four camera views. This could take a few moments.
If one of the camera views doesn't appear, the camera is blocked or can't locate the
reflective tape on the board's inner frame.
NOTE
You can compare the camera view to examples of normal camera views.
6. Check the camera lens and ensure that nothing is blocking its view and that nothing is affixed
to the interactive surface.
43
smarttech.com/kb/171038