Sirona TENEO Service Manual
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Sirona TENEO Service Manual

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Summary of Contents for Sirona TENEO

  • Page 1 qbkbl pÉêîáÅÉ=j~åì~ä===== båÖäáëÜ...
  • Page 3 • It is essential that you take this service manual and a service laptop along with you on every customer call. Furthermore, you must always have the spare parts list and wiring dia- grams with you as well. You can download this service manual in the dealer area of the Sirona website.

  • Page 5: Table Of Contents

    Symbols ............................1 – 4 Abbreviations ........................... 1 – 5 Where to save user-specific data in the TENEO................1 – 6 Safety switches in the dental treatment center ................1 – 8 Removing the upholstery/arm rests from the patient chair...............
  • Page 6 Table of contents Service area ........................4 – 1 Service area of the user interface ....................4 – 2 Dental treatment center information ....................4 – 3 4.2.1 Dentist element configuration INFO....................... 4 – 3 4.2.2 Assistant element configuration INFO ......................4 –...

  • Page 7: Important Information

    Important information TENEO...

  • Page 8: Technical Data

    1 Important information Technical data Model designation TENEO Power supply 100 - 230 V 50/60 Hz, 115 V∼ 50/60 Hz Nominal current 230 V 4.8 A 115 V 9.6 A 100 V 11 A Nominal power output: 1100 W 61 94 448 D 3509 1 –...

  • Page 9: Warning And Safety Information

    1 Important information Warning and safety information Caution! Prior to opening the unit, connecting a measuring instrument or replacing parts, switch the treatment center OFF. Protective ground connection The building water supply is at protective ground potential and must not touch the fuse box of the chair.

  • Page 10: Symbols

    1 Important information Symbols Dentist element Assistant element Foot control Wireless foot control Patient chair Water unit 61 94 448 D 3509 1 – 4 D 3509.076.01.01.02 07.2008...

  • Page 11: Abbreviations

    Lumbar support cushion MSBV Cuspidor valve Solenoid valve Personal computer RÖBI X-ray image viewer Switch Sirona Dental Interface (electrical, pneumatic, hydraulic plug connection) Patient chair Software Travel track DC voltage Water unit Connector 61 94 448 D 3509 1 – 5...

  • Page 12: Where To Save User-Specific Data In The Teneo

    1 Important information Where to save user-specific data in the TENEO Board Stored settings Part No. PC configuration 61 86 626 Date of last maintenance performed: Display brightness Key click Time format Current user Number of users White screen, switchable...
  • Page 13 1 Important information Board Stored settings Part No. NHE heater on/off 61 15 583 Heater temperature Sprayvit instrument light Sprayvit instrument light lamp voltage Hydrocolloid duration Board Stored settings Part No. Central error storage 61 15 591 Tumbler filling on/off in S program Flushing on/off in S program SIROLUX status with chair programs # key (switch/button)

  • Page 14: Safety Switches In The Dental Treatment Center

    1 Important information Safety switches in the dental treatment center 61 94 448 D 3509 1 – 8 D 3509.076.01.01.02 07.2008...

  • Page 15: Removing The Upholstery/Arm Rests From The Patient Chair

    1 Important information Removing the upholstery/arm rests from the patient chair Turn the mains power switch OFF. Remove the upholstery on the headrest. Loosen the screws and shift the retaining bracket B. Remove the footrest. Remove the seat upholstery. Remove the backrest upholstery. Pull off the backrest cover.

  • Page 16: Removing The Cover Panels Of The Patient Chair

    1 Important information Removing the cover panels of the patient chair Remove the front faceplate of the base. The faceplate is fitted on the lateral covers (if necessary, carefully pry them apart with a screwdriver). Unscrew the two screws (with washers) at the front of the cover. Take off the cover.
  • Page 17 1 Important information Removing the cover panels of the support arm of the dentist element. Remove the outer half-shell covers. Detach the inner half-shell covers from the bayonet connector and move them upward. Remove the inner half-shell covers. 61 94 448 D 3509 1 –...

  • Page 18: Opening The Dentist Element

    1 Important information 1.10 Opening the dentist element Unscrew the two screws. Press the locking bar. Lift the cover upwards and let it lock it into the upright position. Unscrew two screws and fold down the PCB holder plate. 61 94 448 D 3509 1 –...

  • Page 19: Removing The User Interface On The Dentist Element

    1 Important information 1.11 Removing the user interface on the dentist element Loosen the setscrew. Unscrew the upper screws of the retaining bracket. Loosen the lower screws of the retaining bracket. Turn the right retaining bracket outwards to the right and the left retaining bracket outwards to the left.

  • Page 20: Removing The Nak And Nab Boards

    1 Important information 1.12 Removing the NAK and NAB boards Unscrew the ten screws. Push the cover approximately 1 cm to the right. Lift the left side of the cover and Remove the cover diagonally to the left. Unscrew the boards. CAUTION Pay attention to the connectors X1, X2 und X3 on the NAK board when putting the cover back on!

  • Page 21: Removing The Nar Board For The X-Ray Viewer

    1 Important information 1.13 Removing the NAR board for the X-ray viewer Unscrew two screws and pull off the back wall. Remove the fluorescent lighting tubes. Unscrew two screws and take off the reflector. Unscrew four screws and remove the NAR board. 61 94 448 D 3509 1 –...

  • Page 22: Removing The Cover Panels Of The Support Arm Of The Assistant Element

    1 Important information 1.14 Removing the cover panels of the support arm of the assistant element. Remove the outer half-shell covers. Detach the inner half-shell covers from the bayonet connector and move them upward. Remove the inner half-shell covers. 61 94 448 D 3509 1 –...

  • Page 23: Removing The Cover Panels Of The Assistant Element

    1 Important information 1.15 Removing the cover panels of the assistant element Pull the bar and remove the cover panels. Unscrew two screws and remove the cover. 61 94 448 D 3509 1 – 17 D 3509.076.01.01.02 07.2008...

  • Page 24: Removing The Cover Panels From The Water Unit

    1 Important information 1.16 Removing the cover panels from the water unit b ar b ar Carefully pry apart the side panels. Pull off the side panels. Take off the service cover. Unscrew the two screws on each of the covers, unhook and remove covers.

  • Page 25: Overview Of Modules And Boards

    Overview of modules and boards TENEO...

  • Page 26: 2.1 Locations Of Modules And Boards

    2.1 Locations of modules and boards Locations of modules and boards oder RÖBI Component Board/module Patient chair DCFU Motor control ( 3 units) Connection box Base station wireless foot control Seat connect Headrest USB connection to chair Foot control Wireless foot control Wireless foot control Dentist element instrument holder recognition AE (6 x)

  • Page 27: In The Patient Chair

    2.2 ... In the patient chair ... In the patient chair 2.2.1 DCFU board - Motor control board DCFU für Rückenlehnenneigungs-Motor DCFU DCFU DCFU für Hub-Motor DCFU DCFU DCFU für Rückenlehnen-Motor Board Components on the board DCFU Motor control V2 status LED (Yellow) Flashing 2 Hz >...
  • Page 28 2.2 ... In the patient chair Board Components on the board X4 > L308 > X29 NSA Control line X5 > L344 > Light barrier for reference travel and adjustment X6 > Sensor Angular momentum sensor of motor V2 status LED (Yellow) Flashing 2 Hz >...

  • Page 29: Nsa Board - Connection Box

    2.2 ... In the patient chair 2.2.2 NSA board - Connection box Board Components on the board Patient chair control - T10AH 250V P Dentist element -T 10 AH 250 V P Assistant element V201 - 36 V (Green) V209 - 3.3 V (Green) V212...
  • Page 30 2.2 ... In the patient chair Board Components on the board V402 - SS Code (red) Flash code Active safety switch 2x > Chair lift and cuspidor bowl 3x > Lifting frame 4x > Assistant element 5x > Handrail 6x > Footrest 7x >...
  • Page 31 2.2 ... In the patient chair Board Components on the board X19 > L313 > X8 / X9 > L314 C2 foot control X20 > L313 > X8 / X9 > L314 C2 foot control X21 > RJ45 > L339 > RJ45 External PC Sivision X26 >...

  • Page 32: Nsb Board - Wireless Base Station

    2.2 ... In the patient chair 2.2.3 NSB board - Wireless base station Board Components on the board Wireless foot control base V207 - SP (Yellow) Pedal station V208 - CL (Yellow) Cursor right V209 - CR (Yellow) Cursor left V210 - CB (Yellow) Cursor down V211 - CF...
  • Page 33 2.2 ... In the patient chair 2.2.4 NSC board - Seat connect Board Components on the board Seat connect V23 - 3.3 V (Green) V24 - MVKP4 (Yellow)Deflate upper cushion Massage V29 - MVKP3 (Yellow)Inflate upper cushion Massage V39 - MVKP2 (Yellow)Deflate lower cushion Massage lumbar support...
  • Page 34 2.2 ... In the patient chair Solenoid valve for massage/active lumbar support MVKP1 MVKP2 MVKP3 MVKP4 Components MVKP1 - Lumbar support inflation MVKP2 - Lumbar support deflation MVKP3 - Massage inflation MVKP4 - Massage deflation MVKP3 / MVKP4 > X14 > L338 > X2 NSC MVKP1 / MVKP2 >...

  • Page 35: Nsk Board Headrest

    2.2 ... In the patient chair 2.2.5 NSK board headrest Board Components on the board Headrest V201 - 36 V ( Green) V209 - 3.3 V ( Green) V212 - 3.3V Poti (Green) V215 - 5 V ( Green) V301 - RUN (Green) Flashes in normal operation V303 - RESET (Red) Lights up briefly after treatment center is switched on.
  • Page 36 2.2 ... In the patient chair Board Components on the board V623 - OC_Headrest M4 (Yellow)Extend motor for size adjustment V625 - OC_Headrest M4 (Yellow)Retract motor for size adjustment X1 > L327 > M5 tilt component X1 > L337 > Poti tilt component X1 >...

  • Page 37: Nsu Board - Usb Connection To Patient Chair

    2.2 ... In the patient chair 2.2.6 NSU board - USB connection to patient chair Board Components on the board USB connection to patient - 5V (Green) chair - 3V3 (Green) - X5 (Green) USB connection to external PC - X2 (Green) ON >...

  • Page 38: In The Foot Control

    2.3 ... in the foot control ... in the foot control 2.3.1 Wireless foot control Board Components on the board Wireless foot control V4 - As long as the login procedure is running, the reflection of the green flashing LED is visble on the step.

  • Page 39: In The Dentist Element

    2.4 ... in the dentist element ... in the dentist element 2.4.1 CC board - instrument holder recognition in the dentist unit Board Components on the board Instrument deposit V1 / V11 Sensor holder 1 acknowledgment V2 / V12 Sensor holder 2 V3 / V13 Sensor holder 3 V4 / V14...

  • Page 40: Board - Surgery Module

    2.4 ... in the dentist element 2.4.2 board - Surgery module Board Components on the board Surgery module - 4AM 36 V DC R51 - Buzzer volume - Voltage in end phase (Green) V23 - +5 V (Green) V24 - Function check (Green) V25 - HF active (Green)

  • Page 41: Nac Board - Bl Motor Control

    2.4 ... in the dentist element 2.4.3 NAC board - BL motor control Board Components on the board BL motor control V203 - 3V3 (Green) V204 - 3V3 (Green) analog V205 - 5 V (Green) V212 - 12 V (Green) V236 - +36 V (Green) V301 - RUN...
  • Page 42 2.4 ... in the dentist element Function of the NAC board This board is integrated in the workstation via CAN and takes over the control of the brushless dental motors and turbines. Supply for instrument light (halogen or LED). 61 94 448 D 3509 2 –...
  • Page 43 2.4 ... in the dentist element 2.4.4 NAJ board - Dentist element control Board Components on the board Dentist element control J11 > SW Option 1) J12 > SW Option 2) J13 > SW Option 3) S1 > S1.1 ON > Ultrasound on instrument holder pos. 6 OFF >...
  • Page 44 2.4 ... in the dentist element Board Components on the board X15 > L247 > X-ray viewer X19 > MV_21_1 - MV_21_4 / MV_22_ZEG_Water / MV_23_ZEG_Air / MV_24_Sprayvit_Water / MV_25_Sprayvit_Air X21 > L248 > X1.14 / X1.15 AK X21 > L248 > X1.14 / X1.15 AK X21 >...

  • Page 45: Nak Board - User Interface To Dentist Element Baseboard And Nab Board Led Board

    2.4 ... in the dentist element 2.4.5 NAK board - User interface to dentist element baseboard and NAB board LED board Board Components on the board User interface to dentist LED 3V3 - (Green) Operating voltage element baseboard LED 36 V - (Green) Operating voltage LED 5 V -...
  • Page 46 2.4 ... in the dentist element Keyboard click Control of the operation indicator derived directly from the operating voltage. NOTE In case of a fault during the warranty period, please replace the complete user interface. Exception: During the warranty period the customer damaged the operating film and wants it replaced. This is not a warranty case.

  • Page 47: Nal Board - Sl Motor Control

    2.4 ... in the dentist element 2.4.6 NAL board - SL motor control Board Components on the board SL motor control V202 - 36 V (Green) V203 - 3V3 (Green) V207 - 5V (Green) V300 - RUN (Yellow) Flashes during standby 1 Hz Flashing when instrument is active 10 Hz V301 - BOOT (Yellow)

  • Page 48: Nau Board - Usb Connector To Ae

    2.4 ... in the dentist element 2.4.7 NAU board - USB connector to AE Board Components on the board USB connector to AE V4 - 3V3 (Green) V7 - X1 (Green) ON > when connector X1 is occupied V8 - X2 (Green) ON >...

  • Page 49: In The X-Ray Viewer

    2.5 ... in the X-ray viewer ... in the X-ray viewer 2.5.1 NAR board - X-ray viewer +36V L247 Board Components on the board X-ray viewer board KL3 -> L247 -> X15 NAJ or X15 NAW Function of the NAR board Control of the fluorescent tubes in the X-ray viewer NOTE The bridge at X15.A1 to X15.B1 on L247 is used to detect whether an RÖBI is present.

  • Page 50: In The Assistant Element

    Function of the NHE board The NHE board controls all TENEO assistant element functions that are installed as standard in the dental treatment center. In addition, the optional mini-LED can also be connected to this board. A further interface for a future option such as a new polylight is likewise provided.

  • Page 51: Nht Board - Ase User Interface

    2.6 ... in the assistant element 2.6.2 NHT board - ASE user interface Board Components on the board ASE user interface V1 - Glass filling (Yellow) V2 - Flushing (Yellow) V3 - S-key (Yellow) V4 - 0-key (Yellow) V5 - Headrest UP (Yellow) V6 - Headrest DOWN (Yellow)
  • Page 52 2.6 ... in the assistant element 2.6.3 NOP board - 5 V power supply Board Components on the board 5 V power supply V1 - +33V (Green) V2 - +5V (Green) X2 > L238 > Mini LED X3 > L236 > X3 NOP (Option Mini LED) X4 >...

  • Page 53: In The Water Unit

    2.7 ... in the water unit ... in the water unit 2.7.1 NWE board - Water unit control I L L Board Components on the board Water unit control F803 - 10AT - Main fuse for the water unit LED 3V3- (Green) LED 5 V - (Green)
  • Page 54 2.7 ... in the water unit Board Components on the board LED DS30 - (Yellow) ON > Filling level of Sepa tank OK OFF > Suction will be switched off LED DS32 - (Yellow) ON > Disinfectant tank at lower filling level LED DS41 - (Yellow) ON >...
  • Page 55 2.7 ... in the water unit Board Components on the board X2 > Centrifuge_motor amalgam separator X3 > L206 > X3 Power supply X4 > Amalgam separator X5 > L205 > X6 > L305 > X2 NSA X6 > Sirolux F X7 >...

  • Page 56: Nwm Board - Automatic Tumbler Filling

    2.7 ... in the water unit 2.7.2 NWM board - Automatic tumbler filling Board Components on the board Automatic tumbler filling LED1 - +15 V - Operating voltage (Green) LED2 - Cup - Cup recognized (Yellow) LED3 - Water level - Filling level achieved (Red) CN1 >...

  • Page 57: Important Information

    Important information TENEO...

  • Page 58: Switching The Dental Treatment Center On/Off

    3 Important information Switching the dental treatment center ON/OFF After switching on the operating power supply, the boot loader is started on all boards. The software of the NSA board checks all components to see whether they are up-to-date. If they are not, an update is started (this can be done after a board is replaced). If the software is up-to-date, it will be given approval to start, the corresponding booting LEDs go out and the application software is loaded.

  • Page 59: What Happens When It Is Switched On

    3 Important information 3.1.1 What happens when it is switched on? Switch on the dental treatment center Replace power Switch on the dental treatment center at the main supply unit switch Relay in the user Was the power supply unit disconnected Disconnect the power supply unit interface switches on from the mains voltage for 5 minutes?

  • Page 60: What Happens When It Is Switched Off

    3 Important information 3.1.2 What happens when it is switched off? Switch off the dental treatment center Do not search for errors Replace Check the Unit_ON/OFF signal entire user interface within the user interface as well. Press the ON/OFF key on the user interface for more than 2 seconds Is the user interface still under warranty?

  • Page 61: Signal Path Of The On/Off Signal

    3 Important information 3.1.3 Signal path of the ON/OFF signal Tastatur ST/WE Logik Unit_ON/OFF NetzteilON/OFF Unit ON/OFF L207 L246 L249 L307 L305 L205 Unit_On Yellow Unit_ON/OFF: (keyboard to NWE) Power supply unit_ON/OFF: (NWE to NT) Switching on Approx. 8-10 V when ON/OFF key is not pressed Approx.

  • Page 62: Can Bus

    3 Important information CAN BUS In the treatment center there are several CAN networks. Thestandard CAN runs all of the control units for the treatment center, software updates and service support. The S CAN runs only PC software functions for the user interface. The motor CAN runs all commands for controlling the motorsM1 / M2 / M3 from theNSA board to the three DCFU boards.

  • Page 63: Can Bus Wiring Diagram

    3 Important information CAN BUS wiring diagram Standard CAN CAN + CAN + CAN + CAN + CAN - CAN - CAN - CAN - 4 mm Isolation NAC / NAL Speed CAN CAN + CAN - Motor CAN DCFU Motor-CAN + Motor-CAN - DCFU...

  • Page 64: Patient Chair

    3 Important information Patient chair 3.4.1 Stand-alone installation function To operate the chair in stand-alone mode, the installation connector must be connected to the SDI connector of the assistant element (on the chair). This connector closes off the CAN, simulates the safety switch in the assistant element and a bridge lets the NSA board detect the connector.
  • Page 65 3 Important information Safety switch, rear cover panels, right/left Elevation frame rear, right/left Elevation frame front, right/left SS_HR: S1, S2, S3, S4 > L317 > NSA X12.2 (X12.1 = SS-GND) LED: NSA / V402 (Yellow) / SS code / Flashes 4x Safety switches on manual switch bar rear/front, right/left SS_HL: S5, S6, S7, S8 >...
  • Page 66 3 Important information Safety switch, cuspidor SS_MB: S13 > L218 > NWE X20.2 (X20.1 = SS-GND) LED: NWE / SS_SP (Yellow) / ON LED: NSA / V402 (Yellow) / SS code / Flashes 3x 61 94 448 D 3509 3 – 10 D 3509.076.01.01.02 07.2008...

  • Page 67: Service Area

    Service area TENEO...

  • Page 68: Service Area Of The User Interface

    4 Service area Service area of the user interface Entering the service area: 1. Hold down the "Setup" fixed key (>2 seconds). Six set-up programs will be offered for your selection. 2. To open one, touch the "Service Area" key. The service area will appear. 3.

  • Page 69: Dental Treatment Center Information

    4 Service area Dental treatment center information After you press the "Info" key, the configuration screen will appear. 4.2.1 Dentist element configuration INFO Press the "Dentist Element" key. The option is available if there is an orange frame around the option. NAK: HW 0.0.0 - SW 0.5 Hardware and software version for the NAK board NAKC:...

  • Page 70: Assistant Element Configuration Info

    4 Service area 4.2.2 Assistant element configuration INFO Press the "Assistant Element" key. The option is available if there is an orange frame around the option. NHE: HW 0.0.0 - SW 0.0 Hardware and software version of the NHE board Sprayvit Curing light 3.

  • Page 71: Water Unit Configuration Info

    4 Service area 4.2.4 Water unit configuration INFO Press the "Water Unit" key. The option is available if there is an orange frame around the option. NWE: HW 0.0.0 - SW 0.0 Hardware and software version of the NWE board X-ray image viewer Tumbler water heater Amalgam separator...

  • Page 72: Reading Out Service Codes

    4 Service area Reading out service codes 1. Hold down the "Setup" fixed key (>2 seconds). Six set-up programs will be offered for your selection. 2. To open one, touch the "Service Area" key. The service area will appear. 3. After you press the error storage key, the service code lists will appear.. Setup Clean >...

  • Page 73: Maintenance Display

    4 Service area Maintenance display After you press the operating data key, the screen for the maintenance intervals appears. • This displays the number of days until maintenance must be performed. 61 94 448 D 3509 4 – 7 D 3509.076.01.01.02 07.2008...

  • Page 74: Service Support With The Pc

    4 Service area Service support with the PC The program "Sirona Dental Unit Management Console" (Sirona DUMC) is available to support the service engineers. This program provides the following services: • Service management (Readout and storage of service information) •...

  • Page 75: Points To Observe When Replacing

    Points to observe when replacing ... TENEO...

  • Page 76: Boards

    5 Points to observe when replacing ..Boards Before replacing the NAJ, NSA, NWE, NHE andNAK boards, you must back up the data with the DUMC program. 1. Back up data (all of it) 2. Replace board 3. Download firmware 4.

  • Page 77: Nsa Board In The Patient Chair

    5 Points to observe when replacing ... 5.1.2 ... NSA board in the patient chair • After the NSA board is replaced, a reference run must be carried out, as the reference for the travel track is stored here. • To do this, press the key in the service area of the user inter- face on the dentist element.

  • Page 78: Board In The Dentist Element

    5 Points to observe when replacing ... 5.1.4 ... HF board in the dentist element • The jumper setting of X10 on the new HF module must be at C1. • Check whether the bridge to X7.2 / X7.3 is present. 5.1.5 ...

  • Page 79: Nar Board In The Röbi

    5 Points to observe when replacing ... 5.1.8 ... NAR board in the RÖBI +36V CAUTION During the replacement of the NAR board, reconnect the lines L247 from the old to the new board directly so that none of the lines are incorrectly connected.

  • Page 81: Pc Connection / Networking

    PC connection / Networking TENEO...

  • Page 82: Connection Of A Dental Treatment Center To The Practice Network

    "User Manual - DUMC" SN: 6194489 Section: For components in a network configuration with regard to the network address, please see "Operating Instructions -TENEO" SN: 6193549 Section: Operation and> configuration of the dental treatment center -> Con- figuring network connections.

  • Page 83: Pc Control Via Siucom Plus

    Control of PC programs via the treatment center SIUCOM plus enables you to control PC programs via the Sirona treatment center TENEO. The PC functions can be operated via the user interface of the treatment center (touch screen) or the system foot control.
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