Attendant Call Queuing - NEC DS1000 Feature Handbook

Attendant Call Queuing

Attendant Call Queuing helps minimize congestion if your atten-
dant extension is the overflow destination for unanswered calls.
As an attendant, your extension is never busy to your co-workers.
Instead, an unlimited number of Intercom calls can queue (i.e., wait
in line) for you to become free. These calls wait on your Operator
Call Key, which is the last Programmable Function Key on your
telephone. This key is off when you're available and winks on (red)
when co-workers are trying to get through.
To answer a call on your Operator Call Key:
1. Press your Operator Call Key.
Your Operator Call Key winks on (red) when a
call is waiting.
Normally, this places your active outside call on
Hold and answers the waiting call.
Attendant Position
3