Canon iPF8400S Service Manual page 301

Code
Panel display
(last 4 digits)
(Large LCD)
2E3B Roll 2 (Lwr) jammed.
Manually rewind the
roll all the way
and press OK.
2E3C Paper jam. Lift
the release lever.
2E3D Roll 1 (upper) jam
Lift the release
lever.
2E3E Roll 2 (lower) jam
Lift the release
lever.
2E3F Paper jam. Lift
the release lever.
2E40 Cannot print as
selected. Another
roll is in use.
[Stop]: Stop printing
2E41 Cannot print as
selected. Another
roll is in use.
[Stop]: Stop printing
2E42 MediaType Mismatch
2E45 MediaType Mismatch
2E47 Cutter Position Error
2F11 CR error
Call for Service.
2F12 LF error
Call for Service.
2F13 Hardware error.
03130031-2F13
Turn off printer,
wait, then
turn on again.
2F14 Hardware error.
03130031-2F14
Turn off printer,
wait, then
turn on again.
Panel display
Explanation/Detection sequence
(Small LCD)
During lower roll paper feeding operation,
the paper was fed with the roll feed sensor
detecting the paper, but the paper detection
sensor/ media sensor sensor could not
detect the paper and the operation timed
out.
During operations with cut sheet, the state
of the paper detection sensor/ media sensor
sensor has become invalid.
During operations with upper roll paper,
the paper was fed with the roll paper
detection sensor and the roll feeding sensor
detecting the paper, but the state of the
paper detection sensor/ media sensor
sensor became invalid.
During operations with lower roll paper,
the paper was fed with the roll paper
detection sensor and the roll feeding sensor
detecting the paper, but the state of the
paper detection sensor/ media sensor
sensor became invalid.
When either upper or lower roll paper is in
operation, the states of the roll paper
detection sensor, roll feeding sensor, and
paper detection sensor/ media sensor
sensor became invalid.
Print data having lower roll paper
specification has been received while
upper roll printout remains.
Print data having upper roll paper
specification has been received while
lower roll printout remains.
Paper mismatch (type/ restart printing of
suspended job)
It occurs when all of the following
conditions are met:
-[Stop] selected for [Paper Mismatch
Detection] in menu settings.
-[Change Paper] button was pressed for
suspended jobs from host.
-The paper type that has been set in the job
and the type of actually fed paper do not
match.
Paper mismatch (type/ restart printing of
suspended job)
It occurs when all of the following
conditions are met:
-[Stop] selected for [Paper Mismatch
Detection] in menu settings.
-The paper width that has been set with
data and the paper width of actually fed
paper do not match.
Cut Failure
The cutter is not at home position when
restart from jam. Also paper feeding was
detected.
Power On An operation order has been issued while
Again the carriage suffered a hardware error.
CR Error
Power On LF error
Again -An operation order has been received
LF Error while the LF suffered a hardware error.
-The target position could not be reached
within a predicted operation time +3
seconds during an LF operation.
-The sensor could not be detected during an
LF operation involving sensor detection.
Power On A/D converter external trigger output stop
Again (Hardware error 1)
Hardware Err 1
03130031-2F13
Power On ASIC register not writable (Hardware error
Again 2)
Hardware Err 2 Could not write to the ASIC register on the
main controller PCB.
Chapter 8
Remedial Action
Manually rewind the paper and reload.
Reload the paper.
Reload the paper.
Reload the paper.
Reload the paper.
Remove the printout of upper roll, and
print again.
Remove the printout of lower roll, and
print again.
Continued printing allowed.
Replace with appropriate paper.
Continued printing allowed.
Check the driver settings.
Replace with appropriate paper.
Check around the cutter unit.
1. Replace the feed roller encoder
sensor.
2. Replace the feed motor.
<Supplement>
-If the carriage travels heavily near the
stop position, a mechanical load error
may be suspected.
-If any other symptom is observed, a
feeding sensor may be at fault.
Replace the main controller PCB.
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