Canon iPF8400S Service Manual page 304

Chapter 8
Code
(last 4 digits)
2F2F Hardware error.
03800500-2F2F
Turn off printer,
wait, then
turn on again.
2F30 Hardware error.
03800500-2F30
Turn off printer,
wait, then
turn on again.
2F32 Multi-sensor error
Turn off printer,
wait a while, then
turn it on again.
2F33 Use another paper.
Press Online to
clear the error.
2F34 Cannot calibrate.
Press OK and try
calibration again.
Cannot calibrate.
Try calibration
again.
2F35 Calibration
There is a problem
with the
multi-sensor.
Press OK to cancel
calibration.
Calibration
There is a problem
with the
multi-sensor.
Cancel calibration.
2F37 ERROR E173-2F37
Call for service.
2F38 Top cover is open.
Turn off printer,
wait a while, and
turn it on again.
8-28
Panel display Panel display
(Large LCD) (Small LCD)
Power On
Again
Eject. Detect
Err
Power On
Again
Eject. Detect
Err
Power On
Again
Multi-sensor Err
Paper Type
Please Change
Can't Adj Paper
Chg Paper Type
Press OK
and recalibrate
Calibration Err
Recalibrate
Calibration
multi-sensor err
Press OK
to cancel
ERROR E173-2F37
Call For Service
Ink Tank Cover
Close Please
Tank Cover Open
Close Please
Explanation/Detection sequence
Non-ejection detection error
As a result of nozzle checking made by the
head management sensor unit:
1. All 640 nozzles in a nozzle line are non-
discharging.
2. At least 50 nozzles have been found
mismatched in a nozzle line of 640 nozzles
since the last session of detection.
Non-ejection detecting position error
No detectable region has been found during
non-ejection position adjustment.
Faulty multisensor
Light quantity adjustment of multisensor
failed.
Or, outside light entered during
multisensor light quantity adjustment.
Unadjustable because of transparent paper
Paper are unidentifiable on automatic
adjustment (transparent/semi-transparent
paper).
Color calibration error
The adjustment value has gone out of
bounds during calibration.
Faulty multisensor (on calibration)
A failure to calibrate has been detected
from the parts counter.
Linear scale error
No signal is available from the carriage
encoder when the printhead is driven.
The top cover is abnormally open.
Remedial Action
1. Check whether any foreign matter
such as paper slip exists on the head
management sensor optical axis.
2. Light interception due to ink
accumulation.-> Remove the ink/
Replace the unit.
3. Check the head management
sensor's connector connection
4. If Service mode nozzle check
pattern printing is no problem, replace
the head management sensor unit.
Reference 1) As for the detection
condition 1. above, in the iPF650/750,
iPF6300/6350, and iPF8300 series or
later, the error codes are broken up into
2F40,2F41,2F42,2F43,2F44, and 2F47
depending on the non-ejection
conditions.
Reference 2) Error
2F2F,2F40,2F41,2F42,2F43,2F44,
and 2F47 are detected in the following
order.
1. Determines signal level (2F47) of
head management sensor
2. Determines complete non-ejection
of all colors (2F40)
3. Determines multiple mismatches
(2F2F)
4. Determines complete non-ejection
of a single color (2F41)
5. Determines complete non-ejection
of one line (2F42)
6. Determines complete non-ejection
of 640 nozzles (2F43)
7. Determines non-ejection of more
than 320 nozzles (2F44)
Reference 3) The amount of change
(between non-ejecting and ejecting
nozzle counts) from the last session of
nozzle checking is defined as the
amount of mismatch.
1. Retry the adjustment with the effect
of outside light, such as that of the
afternoon sun, being removed.
2. Check the position at which the
multisensor is installed.
3. Replace the multisensor.
Change to appropriate paper.
1. Check to see if the loaded paper
permit calibration.
2. Check calibrated printed matter for
soiling and other defects.
3. Check the nozzle pattern
1. Check the parts counter in service
mode and replace the multisensor unit.
2. Initialize the counter for the
replacement unit mounted. (It is
recommended to estimate the usage
status of other units coming to the end
of their service life and replace them as
needed.)
Check the cover.
Check the sensor (I/O mode).