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148 | Maintenance & Troubleshooting
10.7 Troubleshooting the LEX L10
Table 11: Troubleshooting the LEX L10
Problem
After pressing the Power
button, the LEX L10
does not turn on.
After pressing the Power
button, the LEX L10
does not turn on but a
charge battery icon Ap-
pears.
After connecting the
LEX L10 to a Cable, a
battery charging icon
Appears.
When charging, the LED
slowly blinks red.
Battery did not charge.
During data communica-
tion with a host comput-
er, no data transmitted,
or transmitted data was
incomplete.
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| February 2015 | MN001456A01-A
Cause
Solution
Battery is com-
Re-charge or replace the battery.
pletely dis-
charged.
Battery not instal-
Install the battery properly. See
led properly.
Power button not
Press the Power button until the Motorola Solutions splash screen is
held down long
displayed.
enough.
LEX L10 not re-
Reset the LEX L10.
sponding.
Battery charge
Re-charge or replace the battery.
level is very low.
Battery is deplet-
Press and hold the Power button to turn on the LEX L10.
ed but is charg-
ing.
The LEX L10 is
Charge the LEX L10 for a few minutes. The LED changes to flashing
at an extremely
green then press the Power button to turn on the LEX L10. If LED
low-power state.
continuously blinks red, check power connections. Disconnect and re-
connect connections.
Battery failed.
Replace battery. If the LEX L10 still does not operate, perform a
hardware reset.
LEX L10 was re-
Insert LEX L10 in cradle or attach Charge Cable. The 2280 mAh bat-
moved from pow-
tery fully charges in approximately four hours.
er while battery
was charging.
Extreme battery
Battery does not charge if ambient temperature is below 0 °C (32 °F)
temperature.
or above 45 °C (113 °F).
LEX L10 re-
Reattach the communication cable and re-transmit.
moved from USB
cable or discon-
nected from host
computer during
communication.
Incorrect cable
See technical support.
configuration.
Installing the
Battery.
Table continued...
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Troubleshooting
