Motorola MOTOSLVR L9 Service Manual

Gsm 850/900/1800/1900 mhz gprs/edge
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Level 1 and 2 Service Manual
6809510A66-O
tm
MOTOSLVR
L9/L72

Wireless Telephone

GSM 850/900/1800/1900 MHz GPRS/EDGE

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Summary of Contents for Motorola MOTOSLVR L9

  • Page 1: Wireless Telephone

    Level 1 and 2 Service Manual 6809510A66-O MOTOSLVR L9/L72 Wireless Telephone GSM 850/900/1800/1900 MHz GPRS/EDGE...
  • Page 2 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license.
  • Page 3: Table Of Contents

    6809510A66-O Level 1 and 2 Service Manual Contents MOTOSLVR L9/L72 Contents Contents Contents ..................3 Introduction .
  • Page 4 Contents MOTOSLVR L9/L72 October 12, 2006 6809510A66-O...
  • Page 5: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on the housing.
  • Page 6: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the...
  • Page 7: Warranty Service Policy

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related...
  • Page 8 Introduction MOTOSLVR L9/L72 major assembly and of the component in question. In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834. Replacement Parts Service Division (RPSD) Order replacement parts, test equipment, and manuals from RPSD. U.S.A. Outside U.S.A.
  • Page 9: Specifications

    Level 1 and 2 Service Manual Specifications Specifications General Function Specification 824-849 MHz Tx Frequency Range GSM 850 869-894 MHz Rx 880-915 MHz Tx (with EGSM) Frequency Range GSM 900 925-960 MHZ Rx 1710-1785 MHz Tx Frequency Range DCS 1800 1805-1880 MHz Rx 1850-1910 MHz Tx Frequency Range PCS 1900...
  • Page 10 Specifications MOTOSLVR L9/L72 Speech Coding Function Specification Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 kbps October 12, 2006 6809510A66-O...
  • Page 11: Product Overview

    Service (SMS) text messaging, and include clock, alarm, datebook, and calculator personal management tools. The telephones feature VibraCall vibrating alert and a selection of ring tones. The MotoSLVR L9/L72 is a quad-band phone that allows roaming within the 850, 900, 1800 and 1900MHz bands.
  • Page 12: October

    User must subscribe to a caller line identification service through their service provider. Personal Information Management The MotoSLVR L9/L72 telephones contain a built-in datebook with alarm reminders, message center, and a phonebook. Other Features Detailed descriptions of other features available for the MotoSLVR L9/L72 wireless telephones are in the appropriate User’s Guide listed in the Related...
  • Page 13: General Operation

    Figure 1. Controls and Indicators Liquid Crystal Display (LCD) MotoSLVR L9/L72 phones feature a 176 x 220 262k TFT color display offering 7 lines of text, 1 line of icons, and 1 line of prompts. The display provides constant graphical representations of battery capacity and signal strength, as well as the real-time clock.
  • Page 14 General Operation MOTOSLVR L9/L72 Figure 2 shows common icons displayed on the LCD. 1. Signal 9. Battery Strength Service Provider Level 2. GPRS 8. Ring Style 12:00 040079b 3. PTT News and graphics from your Service Provider 4. Bluetooth 7. Message...
  • Page 15: Battery Function

    Level 1 and 2 Service Manual General Operation 6 Messaging Presence Indicator – Shows when Instant Messaging (IM) is active. Indicators can include: IM active invisible to IM busy offline When a Java™ application is active, z can show here. If you set a reminder for a datebook event,l can show here.
  • Page 16: Operation

    General Operation MOTOSLVR L9/L72 If the battery is removed while receiving a message, the message is lost. ➧ To ensure proper memory retention, turn the phone OFF before removing the battery. Immediately replace the old battery with a fresh battery.
  • Page 17: Tools And Test Equipment

    Coaxial cable connector removal tool to/from circuit board. 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210; Internationally, you can reach AAD by phone at (847) 538-8023 FAX (847) 576-3023.
  • Page 18: Disassembly

    Disassembly MOTOSLVR L9/L72 Disassembly This section describes how to disassemble MotoSLVR L9/L72 telephones. Tools and equipment used are listed in Table 1. Many of the integrated devices used in this phone are vulnerable to damage from ESD. Ensure adequate static protection is in place when handling, shipping, and servicing any internal components.
  • Page 19: Removing And Replacing The Battery

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Battery Remove the battery cover as described in the procedures. Lift the top end of the battery as indicated by the arrow in Figure 4. Lift the battery up and out of the battery compartment. Battery 061493o Figure 4.
  • Page 20: Removing And Replacing The Sim

    Disassembly MOTOSLVR L9/L72 Removing and Replacing the SIM Remove the battery cover and battery as described in the procedures. Unlock the SIM holder by sliding it away from the SIM. Lift up the SIM and remove it from the phone (see Figure 5).
  • Page 21: Removing And Replacing The Antenna Cap

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Antenna Cap Remove the battery cover, battery and SIM, as described in the procedures. Insert the disassembly tool under each side of the antenna cover to release the antenna cover latches (see Figure 9). Antenna cap Disassembly tool 061496o...
  • Page 22: Removing And Replacing The Transceiver Pc Board Shield

    Disassembly MOTOSLVR L9/L72 Removing and Replacing the Transceiver PC Board Shield Remove the battery cover, battery, SIM, and antenna, as described in the procedures. Using a Torx Plus driver with a T6 bit, remove the 6 housing screws from the phone.
  • Page 23: Removing And Replacing The Transceiver Pc Board

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Transceiver PC Board Remove the battery cover, battery, SIM, and rear housing as described in the procedures.. This product contains static-sensitive devices. Use anti-static handling procedures to prevent ESD and component damage. The flexible printed cable (FPC) (flex) is easily damaged.
  • Page 24 Disassembly MOTOSLVR L9/L72 Use the coaxial cable extraction tool (see Figure 12) to unseat the coaxial cable connector from the transceiver PC board (see Figure 13).. Coaxial cable extraction tool 051259o Figure 10. Coaxial Cable Extraction Tool Coaxial cable extraction tool Attach extraction tool opening to coax connector and pull upward.
  • Page 25 Level 1 and 2 Service Manual Disassembly Use the disassembly tool to unseat the keypad PC board flex connector from its socket on the Transceiver PC board (see Figure 9) Carefully lift one side of the transceiver PC board out of the phone. Be careful to avoid damage to the two flex cables and the coaxial cable.
  • Page 26: Removing And Replacing The Camera Assembly

    Disassembly MOTOSLVR L9/L72 Removing and Replacing the Camera Assembly Remove the battery cover, battery, SIM, antenna, and transceiver PC board as described in the procedures.. This product contains static-sensitive devices. Use anti-static handling procedures to prevent ESD and component damage.
  • Page 27 Level 1 and 2 Service Manual Disassembly Lift the camera assembly away from the transceiver PC board (see Figure 13). Disassembly tool Camera assembly 061504o Figure 13. Removing the Camera Assembly Remove the rubber grommet from the camera assembly. To replace, place the rubber camera assembly grommet onto the camera assembly.
  • Page 28: Removing And Replacing The Front Housing

    Disassembly MOTOSLVR L9/L72 Removing and Replacing the Front Housing Remove the battery cover, battery, SIM, antenna, and transceiver PC board as described in the procedures. Insert the disassembly tool between the front housing and the chassis assembly (see Figure 14).
  • Page 29: Removing And Replacing The Keypad

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Keypad Remove the battery cover, battery, SIM, rear housing, and transceiver PC board, as described in the procedures. Lift the keypad up from one corner as shown in Figure 15 and remove it from the front housing.
  • Page 30: Removing And Replacing The Keypad Pc Board

    Disassembly MOTOSLVR L9/L72 Removing and Replacing the Keypad PC Board Remove the battery cover, battery, SIM, antenna, transceiver PC board, and front housing, as described in the procedures. Use the Torx driver with a T3 bit to remove the 3 screws from the Keypad PC board (see Figure 16).
  • Page 31: Removing And Replacing The Antenna

    Level 1 and 2 Service Manual Disassembly Remove the flex from the chassis. Left the keypad PC board away from the phone. To replace, align the flex connector the keypad PC board and gently press the connector until properly seated in the connector socket. Thread the coaxial cable around the cable guide and seat the connector onto its socket on the keypad PC board.
  • Page 32: Removing And Replacing The Display Module

    Disassembly MOTOSLVR L9/L72 Removing and Replacing the Display Module Remove the battery cover, battery, rear housing, and transceiver PC board as described in the procedures. Turn over the chassis assembly and use the metal tweezers to release the six display bracket latches located under the chassis assembly (see Figure 19).
  • Page 33 Level 1 and 2 Service Manual Disassembly Carefully thread the display flex cable through the slot in the chassis assembly and lift the display module away from the chassis. To replace, align the display module to the chassis assembly. Hold the side of the display module near the flex cable away from the chassis assembly.
  • Page 34: Subscriber Identity Module (Sim) And Identification Label

    The MSN is an individual unit identity number and remains with the unit throughout its life. The MSN can be used to log and track a phone on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 21.
  • Page 35 Level 1 and 2 Service Manual Subscriber Identity Module (SIM) and Identification Label International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units.
  • Page 36: Telephone Identification

    Telephone Identification MOTOSLVR L9/L72 Telephone Identification Identification Label Each Motorola GSM phone is labeled with a variety of identifying numbers. Figure 16 describes the current identifying labels. Type approval Mfg by information MOTOROLA INC. FCC ID: IHDT5UV1 EE 3 CANADA: 109 182 230A; TYPE:UVKA...
  • Page 37: Troubleshooting

    Troubleshooting Troubleshooting Manual Test Mode MotoSLVR L9/L72 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used.
  • Page 38 Troubleshooting MOTOSLVR L9/L72 Table 3. Manual Test Commands (Continued) Key Sequence Test Function/Name Remarks 5*0*8 Set audio level 8 5*0*9 Set audio level 9 5*0*10 Set audio level 10 5*0*11 Set audio level 11 5*0*12 Set audio level 12 5*0*13...
  • Page 39: Troubleshooting Chart

    Level 1 and 2 Service Manual Troubleshooting Troubleshooting Chart Table 4. Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verification and Remedy 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm defective.
  • Page 40 Troubleshooting MOTOSLVR L9/L72 Table 4. Level 1 and 2 Troubleshooting Chart (Continued) Symptom Probable Cause Verification and Remedy b) Earpiece speaker defective. Temporarily replace the speaker with a known good speaker. Ensure good connection. Place a call and verify improvement in earpiece audio. If fault is cleared, reassemble the phone with the good transceiver board.
  • Page 41: Part Numbers

    Level 1 and 2 Service Manual Part Numbers Part Numbers The following section provides a reference for the parts associated with MotoSLVR L9/L72 telephones. Exploded View Diagram 061642o Figure 23. Exploded View Diagram 6809510A66-O October 12, 2006...
  • Page 42: Exploded View Parts List

    Part Numbers MOTOSLVR L9/L72 Exploded View Parts List Table 5. Parts list Motorola Part Motorola Part Item Description Item Description Number Number AAHN5853A Assy Front Hsg 0171737A01 Assy, PCB Cover 0170298Z53 Earpiece 0387791L04 T6 Screws 6171080A05 Lens AAHN5854A Battery Door...
  • Page 43: Accessories

    Level 1 and 2 Service Manual Part Numbers Accessories Table 6. List of Accessories Accessory Description Kit Number Audio and Media RAZR H3 Black SYN1437 RAZR H3 Silver SYN1438 Stereo Headset - EMU SYN1301 H3 Bluetooth Headset Dark Pearl Grey SYN1507 H500 Bluetooth headset Black Softtouch SYN1374...
  • Page 44 Part Numbers MOTOSLVR L9/L72 Table 6. List of Accessories (Continued) Accessory Description Kit Number Blue/Black Cingular Only H700 SYN1508 Black H700 (not available in North America) SYN1509 Bluetooth Headset - HS805 SYN0986 H670 Black Slate (Canary) SYN1853 H670 Cosmic Blue (Canary)
  • Page 45 Level 1 and 2 Service Manual Part Numbers Table 6. List of Accessories (Continued) Accessory Description Kit Number Oakley RAZRWIRE (Pewter/Black: NA) - H7 98677H Oakley RAZRWIRE (Platinum/Root Beer: NA) - H7 98678H Power and Personalization Battery BK60 Li-Ion 880 mAh SNN5784 Charger Adapter EMU/EMU (Y-cable) SKN6222...
  • Page 46: Related Publications

    Part Numbers MOTOSLVR L9/L72 Related Publications MotoSLVR L9/L72 User’s Guide (English) 68XXXXX163 Programming: Software Upgrade and Flexing Contact your local technical support engineer for information about equipment and procedures for flashing and flexing. October 12, 2006 6809510A66-O...
  • Page 47: Index

    1 and 2 6809510A66-O Level 1 and 2 Service Manual Index MOTOSLVR L9/L72 Index LCD 13 liquid crystal display (LCD) 13 antenna cap, removing and replacing 21 antenna, removing and replacing 31 manual test mode 37 MSN 34 battery charge indicator 15...
  • Page 48 Index MOTOSLVR L9/L72 Transceiver PC Board Shield 22 replacing warranty service 7 antenna 31 antenna cap 21 battery 18, 19 battery cover 18 camera assembly 26 display module 32 front housing 28 keypad 29 keypad PC board 29 keypad PC board shield 30...

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