Motorola LEX L10 Manual page 149

Problem Cause
During data communica- WiFi radio is not
tion over WiFi, no data on.
transmitted, or transmit-
You moved out
ted data was incomplete.
of range of an ac-
cess point.
During data communica- Bluetooth radio is
tion over Bluetooth, no not on.
data transmitted, or
You moved out
transmitted data was in-
of range of anoth-
complete.
er Bluetooth de-
vice.
During data communica- You are in an
tion over Public / Pri- area of poor cel-
vate, no data transmitted, lular service.
or transmitted data was
VPN is not set up
incomplete.
correctly.
SIM card not in-
stalled properly.
Data plan not ac-
tivated.
No sound. Volume setting is
low or turned off.
LEX L10 turns off. LEX L10 is inac-
tive.
Battery is deplet-
ed.
Extreme battery
temperature.
A message appears stat- Too many appli-
ing not enough storage cations installed
memory. on the LEX L10.
LEX L10 cannot find Too far from oth-
any Bluetooth devices er Bluetooth devi-
nearby. ces.
The Bluetooth de-
vice(s) nearby are
not turned on.
The Bluetooth de-
vice(s) are not in
discoverable
mode.
Solution
Turn on the WiFi radio.
Move closed to an access point.
Turn on the Bluetooth radio.
Move without 10 m (32.8 ft.) of the other device.
Move into an area that has better service.
See technical support for VPN setup information.
Remove and re-install the SIM cards.
Contact your service provider and ensure that your data plan is ena-
bled.
Adjust the volume.
The display turns off after a period of inactivity. Set this period to 15
seconds, 30 seconds, 1, 2, 5, 10, or 30 minutes.
Recharge or replace the battery.
Move device to an area where the ambient temperature is between 0
°C (32 °F) or above 45 °C (113 °F).
Remove user-installed applications on the LEX L10 to recover mem-
ory. Select → → Apps → Downloaded. Select the unused
programs and tap Uninstall.
Move closer to the other Bluetooth device(s), within a range of 10
meters (32.8 feet).
Turn on the Bluetooth device(s) to find.
Set the Bluetooth device(s) to discoverable mode. If needed, see the
device's user documentation for help.
MN001456A01-A | February 2015 |
Maintenance & Troubleshooting | 149
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