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CHAPTER 6: Troubleshooting and
Maintenance
Troubleshooting
To identify a possible defect with the device please
consult the following table.
If the fault cannot be resolved using these
instructions, please contact your local DirectOut
representative or visit
Issue
Device
doesn't work.
Optical port
does not
work.
No signal at
the output
port.
EXBOX.BLDS Manual - Version 1.3
CHAPTER 6: Troubleshooting and Maintenance
support.directout.eu.
Possible
reason
Power supply is
broken.
Optic is dirty.
Connections
(input / output)
are mixed up.
Solution
Check that the power supply
switch is on, that the device
is connected to the power
supply and that the socket is
working. Defective fuses must
be exchanged by qualified
service personal only.
Use an air supply to carefully
remove any dust.
Never use objects for
cleaning.
Check the connections
and change the cables if
necessary.
Check the routing matrix.
page 51 of 64
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