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Chapter 6: Troubleshooting and Maintenance
Chapter 6: Troubleshooting and
Maintenance
Troubleshooting
To identify a possible defect with the device please consult the
following table. If the fault cannot be resolved using these in-
structions, please contact your local D.O.TEC
or visit support.directout.eu.
issue
Device doesn't work.
Optical port does
not work.
No signal at the
output port.
No signal at the
output port.
No signal at the
output port.
page 44 of 56
possible reason
Power supply
is broken.
Optic is dirty.
Connections (input /
output) are mixed up.
Cable defective.
Connectors of the
signal cable are dirty.
EXBOX.BLDS Manual Version 1.1
DirectOut Technologies
®
representative
solution
Check that the device is
connected to the power
supply and that the socket is
working. Defective fuses must
be exchanged by qualified
service personal only.
Use an air supply to
carefully remove any dust.
Never use objects
for cleaning.
Check the connections
and change the cables
if necessary. Check the
LEDs 'lock' for MADI.
Exchange the cable.
Use an air supply to
carefully remove any dust.
Never use objects
for cleaning.
or
Exchange the signal cable.
Always use protecting caps.
© 2014 DirectOut GmbH
®
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