Polycom VVX 500 Quick Reference Manual page 5

AT&T Collaborate
Manage calls with these special calling features from AT&T Collaborate.
Description
Call Waiting
If you hear a beep and see the Incoming
Call screen appear in your phone's display
window while you're on a call, Call
Waiting is turned on and you have an
incoming call.
If you don't answer the new call, it will be
routed to your voicemail (if available) or
to your chosen "when I don't answer" call
treatment.
If you don't want to be notified when
callers are waiting, you can turn Call
Waiting off for the current call.
Account codes
Account codes enable AT&T Collaborate
to track call data by account or category
for outbound calls made from your
organization. You may be assigned one of
these types of account codes:
•
Mandatory—For all calls except 911,
you're always prompted and must
enter an account code when calling
outside your organization.
• Optional—You can enter an account
code when calling outside your
organization. Before you enter an
account code, enter a feature access
code. For more information,
see Feature Access
Block and Unblock Caller ID
When the Caller ID feature is turned on,
your number and name appear on the
phones you call.
If permitted by your organization, you can
block your caller ID:
• For a single call outside your
organization.
•
For all phone calls.
November 15, 2016
© 2016 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property
and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Polycom VVX 500, 501, 600, and 601 Phones
How to use the feature
Turn Call Waiting off for the current call
•
Call using a mandatory account code
1. Enter the phone number you want to call.
2. When prompted, enter the account code.
Turn on account codes per call
1. Enter *50.
2. When prompted, enter the account code.
Enter the phone number you want to call.
Codes.
Block your caller ID for a single call
•
•
Unblock your caller ID for a single call
•
•
Block your caller ID for all calls
•
Enter *70 and the number you want to call.
Enter *67 and the number you want to call.
Pick up the handset.
Enter *65 and the number you want to call.
Pick up the handset.
Enter *31, and then pick up the handset.
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