Mitel MiVoice 6920 User Manual page 81

Feature Description
Secretarial A DSS key provisioned with the
"secretarial" option allows you to perform
a transfer to the associated device or
directory number.
Single Line The Single Line feature is used to set the
prime line as a single line, whereby it is
dedicated to one phone only.
Specific Group Alert A Specific Group Alert key normally
appears only on an ACD supervisor's
telephone. Each Specific Group Alert key
allows the supervisor to obtain queue
status information for a specific agent skill
group. A supervisor's telephone may
have several Specific Group Alert keys.
Superkey Superkey programming allows for easy
access to telephone system features and
feature-set customization.
Tag Call Tag Call allows phone users to signal that
they are the victim of a malicious call.
This Malicious Call Indication is logged as
an SMDR record.
User Speedcall User Speedcall keys allow you to store
external numbers under feature keys for
faster dialing. You can press a Speed Call
Key to dial a phone number or, during a
call, to outpulse DTMF tones.
User Speedcall - A private User Speedcall is a User
Private Speedcall that is considered private,
whereby Caller ID information is not
displayed in the phone's call history.
Additional features
Icons Type
Line States Non-Toggle
Line States Non-Toggle
Non-Toggle
Non-Toggle
Non-Toggle
Non-Toggle
Non-Toggle
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