Managing calls
The Mitel MiVoice 6920 IP phone has several features that make it easier to manage calls. Three
of the main call management features include the Contacts application, the Call History application,
and Voicemail.
Contacts
The Contacts application is your personal phone book and directory, conveniently stored within your
phone. The Mitel MiVoice 6920 IP phone supports a localized Personal contact folder as well as
enhanced functionality allowing for interoperability with LDAP (Corporate) directories.
Note: Access to LDAP (Corporate) directories must be set up by your System Administrator.
General functions
Accessing and navigating the Contacts application
To access and navigate the Contacts application:
1. Press the
2. You can view the list of contacts on the right for each respective contact folder by pressing the
up and down navigation keys.
Note: If any of the folders are empty, a "Directory empty" message displays on screen.
Contacts Key
(Contacts) key.
Managing calls
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