Mitel MiVoice 6920 User Manual page 14

Mitel MiVoice 6920 IP Phone User Guide
The following table identifies and describes the phone and network status indicators on the Home
screen.
Icon Description
Network Connected - The Network Connected icon displays on the Home screen when the
phone is connected to the MiVoice Business call server.
Attempting Network Connection - The Attempting Network Connection icon displays on the
Home screen when the phone is attempting to connect to the MiVoice Business call server.
Network Disconnected - The Network Disconnected icon displays on the Home screen when
the phone loses connection to the MiVoice Business call server.
If this icon is displayed and you are using an AC adapter for power, check that the Ethernet cable
is tightly connected to the phone and to the network device port. The phone should automatically
detect when it is reconnected and attempt to connect to the network. If this does not resolve the
issue, check with your System or Network Administrator for assistance.
Call Forward Always - The Call Forward Always icon displays on the Home screen when the
Call Forward feature is enabled using the "Always" condition (as opposed to the "Busy" and "No
Answer" conditions).
For more information on the Call Forward feature, see
Missed Calls - The Missed Calls icon displays on the Home screen only when incoming calls
have not been received. The number in the red badge indicates how many calls were missed. To
access a list of your missed calls, press the
For more information on missed calls, see
Do Not Disturb - The Do Not Disturb (DND) icon displays on the Home screen when the DND
feature is enabled. When DND is enabled, callers calling into the phone may hear a DND signal
and a "Do Not Disturb" message is displayed on their phones, depending on the setting in the
System Administrator Tool.
For more information on the DND feature, see
Headset Connected - The Headset Connected icon displays on the Home screen when a
headset (USB, DHSG/EHS, or analog wired) connection has been detected.
For more information on headset functionality, see
page 82.
Hotdesk User - The Hotdesk User icon displays on the Home screen when you log in using your
hotdesk account.
Voicemail - The Voicemail icon displays on the Home screen only if you have new messages
waiting. To access your voicemail messages, press the
For more information on voicemail functionality, see
Programmable keys, state-sensitive softkeys, and line keys
Six programmable keys (including the Prime Line key) and four state-sensitive softkeys are always
displayed on the Home screen. The programmable keys allow you to configure up to 18 different
features (such as speed calls, phone lock, DND, and so on).
Note: If enabled by your System Administrator, certain features can be programmed on the
programmable keys by pressing and holding the respective programmable key. Others can only
be programmed by your System Administrator through the MiVoice Business call server. See
"Configuring and using programmable keys"
programmable keys using the phone. Contact your System Administrator for details on what
features are available to be programmed through the MiVoice Business call server.
12
"Call Forward"
(Call History) key.
"Missed calls indicator"
"Do Not Disturb" on
"Analog, DHSG/EHS, and USB headsets"
(Voicemail) key.
"Voicemail" on
on page 35 for information on how to program the
on page 22.
on page 66.
page 39.
page 67.
on