Internet Support - Canon imagerunner advance 6255 Service Manual

3. Internet Support

Internet Support
a. Canon USA Canon USA's e-Support Center Web Site
Canon USA Canon USA's Engineering Services and Solutions Division provides
high-quality e
USA's Authorized Servicing Dealers.
Canon USA's e
Technicians access to technical support information via the Worldwide Technicians access to technical support information via the Worldwide Technicians access to technical support information via the Worldwide
Web.
The following functions and information can be accessed: The following functions and information can be accessed: The following functions and information can be accessed:
 Proactive
 Search for
 Read or download on
 Download patches and their Readme files
 Download
 Track and
 Review all open
To access e
Number. To register for a
USA's
http://www.support.cusa.canon.com http://www.support.cusa.canon.com. Click on the "Register
follow the instructions follow the instructions. This service is available at no additional charge
to all authorized dealers to all authorized dealers.
Figure 20 – e-Support: Login Screen
imageRUNNER ADVANCE 6200 Series Service Guide
Revision 1
quality e-Support via the Internet, and is only available for
's Authorized Servicing Dealers.
's e-Support is designed to provide Systems Engineers and
Proactive Proactive notification notification notification
Publications, and other information via e-mail message Publications, and other
Search for technical solutions with the Integrated
Management System through Management System through a natural language query
Read or download on-line documentation
Download patches and their Readme files
Download firmware and software drivers
Track and modify logged cases
Review all open cases
access e-Support, you must first register for a Support, you must first register for an e-Support ID
. To register for an e-Support ID number, go to the
e-Support
Support: Login Screen
200 Series Service Guide
imageRUNNER ADVANCE 6200 Series Service Guide
and is only available for Canon
of of of new new new releases, releases, releases,
natural language query
Center
This service is available at no additional charge
00 Series Service Guide
Division provides
Systems Engineers and
patches, patches, patches, Technical Technical Technical
message
Integrated Knowledge
, go to the Canon
Web Web site site
Register" button, and
December 2013
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at