E-Tag - Canon imagerunner advance 6255 Service Manual

Warranty Parts over $300.00 that are not on the Repairable Parts List
All original defective parts with a dealer cost valued over $300.00, that are
not specified on the Repairable Parts List, must be submitted to Canon
Virginia, Inc. with a completed e-Tag warranty claim form, and a handwritten
or computer-generated copy of the machine's service history.
The service history log must include the following:
 Dealer Name
 Machine's Installation Date
 Machine's Serial Number
 Part Number
 Work Performed (Highlight Current Service Call)

5. e-Tag

e-Tag is an electronic limited warranty claim form that is completed online,
printed out, and accompanied by the original defective part or defective
drum that is being returned to the Warranty Control Section for warranty
compensation.
The e-Tag warranty claim form can be accessed in the Warranty section of
the e-Support Center Web site at http://www.support.cusa.canon.com.
Figure 9 – e-Support: e-Tag
imageRUNNER ADVANCE 6200 Series Service Guide
Revision 1
imageRUNNER ADVANCE 6200 Series Service Guide
Canon Virginia, Inc.
12000 Canon Boulevard
Newport News, VA 23606
Attention: Warranty Returns
 Part Description
 Date Part Was Removed
 Machine Copy Count
 Reason for Removal
December 2013
Page 73