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Canon imageRUNNER Advance 6275 Basic Operation Gude

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See also: Service Manual , Manual
Basic Operation Guide
ENG
After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon imageRUNNER Advance 6275

  • Page 1 Basic Operation Guide After you finish reading this guide, store it in a safe place for future reference.

  • Page 2: Table Of Contents

    How to Use This Manual How to Use This Manual This manual describes the following functions, operations, and maintenance procedures. • Functions that can be operated from the touch panel display of the machine • Remote UI functions that can operate the machine from a computer •...
  • Page 3 ■ Troubleshooting Clearing Paper Jams • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •112 Reducing the Frequency of Paper Jams •...

  • Page 4: Machine

    How to Use This Manual Refer to the following manuals included with your machine according to your needs. ● Before Using This Machine ■ Describes precautions for using the machine. Before Using This Machine ■ Includes the specifi cations of the machine. Read this guide first.
  • Page 5 ● e-Manual ■ Describes all the functions of the machine. Also provided with a search function that is useful for fi nding and checking information. ■ Includes “Practical Workfl ows, ” which introduces fl ows of practical operations using functions of the machine. ●...
  • Page 6 How to Use This Manual (e-Manual) ● Follow the procedure below to install the e-Manual. ● Windows 1. Insert the e-Manual CD-ROM into your computer. 2. Select the language for the e-Manual. 3. Select [Install]. If you select [Display Manuals], the e-Manual is displayed without installation. 4.

  • Page 7: Machine

    Enter keyword(s) here Select from purpose Enter a keyword in the search dialog box, and press . The This section includes the introduction of functions of the machine for search results page is displayed. each purpose. Select from functions [Offi ce Locations] The instructions of each function and operation method are described.
  • Page 8 MEMO...

  • Page 9: Before You Start Using This Machine

    What This Machine Can Do Before You Start Using This Machine What This Machine Can Do ........10 Main Power and Energy Saver Key .

  • Page 10: What This Machine Can

    The imageRUNNER ADVANCE 6275/6265/6255 incorporates a rich array of input and output features that can greatly enhance your effi ciency. Equipped with features that meet the needs of document work in a digitized offi ce, the imageRUNNER ADVANCE 6275/6265/6255 represents the ultimate in a digital multitasking machines.
  • Page 11 ● ● Send Documents (E-Mail/Fax/I-Fax/File Use Memory Media Server/Store in Mail Box) You can scan and store documents in the memory media connected to the USB port. You can also print stored fi les directly from the memory You can send scanned documents by e-mail or I-fax, as well as store media.

  • Page 12: Main Power And Energy Saver Key

    Main Power and Energy Saver Key This section describes how to use the main power switch and the Energy Saver key. Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock. ● How to Turn ON the Main Power Make sure that the power plug is fi rmly inserted into the power outlet, and then turn ON the main power of the machine following the procedure below.

  • Page 13: Shutting Down The Machine

    ● Shutting Down the Machine This machine performs a procedure to protect hard disk when the machine is shut down. This enables the machine to be shut down safely, even if there are any jobs being processed, or a MEAP application is running while the machine is shutting down. Open the main power switch cover.

  • Page 14: Parts And Their Functions

    Parts and Their Functions This section provides you with the names and functions of all the parts on the outside and inside of the main unit. External View The Copy Tray-Q1 and Duplex Color Image Reader Unit-G1 are attached:...
  • Page 15 Control Panel Paper Drawer 3, 4 Includes the keys, touch panel display, and indicators required for Holds up to approximately 550 sheets of paper (20 lb bond (80 g/m operating the machine. (See “Control Panel and Touch Panel Display, ” or 680 sheets of paper (17 lb bond (64 g/m on p.

  • Page 16: Internal View

    Parts and Their Functions Internal View The Copy Tray-Q1 and Duplex Color Image Reader Unit-G1 are attached: Toner Replacement Cover Fixing Transport Unit Open this cover to replace the toner cartridge. Pull the fi xing transport unit out to clear a paper jam. Front Cover Open this cover to clear a paper jam in the fi xing transport unit.

  • Page 17: Control Panel And Touch Panel Display

    Use when operating the touch panel display, such as to enter characters. If you lose the edit pen, contact your local authorized Canon dealer. Do not use an object with a sharp end on the control Counter Check key panel, such as a pencil or ballpoint pen, in place of the edit pen.
  • Page 18 When the Error indicator maintains a steady red light, Volume Settings key contact your local authorized Canon dealer. Press to display the screen for adjusting settings, such as the transmission volume and fax sending/receiving alarm volume.
  • Page 19 ● Use Quick Menu If functions that are frequently used are set in the Quick Menu beforehand, you can recall the function by pressing (Quick Menu). If you are using a login service, Quick Menu screen set for each user appears.

  • Page 20: Main Menu Screen Settings

    Main Menu Screen Settings You can specify settings for the displayed screen by pressing on the top right of the screen. To perform this procedure, log in to the machine as an administrator. • The items displayed when is pressed may diff er, depending on the function. •...
  • Page 21 ● Setting the Main Menu Wallpaper You can select the wallpaper for the Main Menu screen.  [Main Menu Wallpaper Settings]. 1. Press 2. Select the wallpaper. 3. Press [OK]. Example of Customized Screen ● Other Main Menu Settings You can set whether the shortcut buttons for modes, such as changing the displayed language or changing the paper settings for copying/printing are displayed on the Main Menu screen.

  • Page 22: Changing Settings According To Your Needs

    Changing Settings According to Your Needs The Settings/Registration screen appears when you press (Settings/Registration) on the control panel. The machine provides various settings that enable you to use it more conveniently and easily. You can register or change the settings according to your needs.

  • Page 23: Flow Of Basic Operations

    Flow of Basic Operations Flow of Basic Operations How to Make a Copy ..........24 Things You Can Do with the Copy Functions .

  • Page 24: How To Make A Copy

    How to Make a Copy This section describes the fl ow of basic copy operations. An optional product is required to use the Copy function. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Copy] from the Main Menu screen. Press [Copy].
  • Page 25 Setting the Number of Copies Start Copying Enter the number of copies. After specifying the settings, press (Start). Press the numeric keys to enter the desired copy quantity (1 to 999). Press (Start). If the following screen appears, press (Start) to If you make a mistake when entering values, press scan the next original.

  • Page 26: Things You Can Do With The Copy Functions

    Things You Can Do with the Copy Functions To use Copy functions, press [Copy] on the Main Menu screen. This section describes the functions you can use on the Copy Basic Features screen and the [Options] (1/3) screen. The [Options] screen is divided into three screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 27 [Options] 1/3 [Original Type] [Book 2 Pages] Image quality for scanning is adjusted according to the type You can copy facing pages in a book onto separate sheets of of original, such as [Text/Photo], [Printed Image], [Photo paper. Printout], or [Text]. [2-Sided] [Density] You can make one-sided copies from two-sided originals, or...
  • Page 28 Things You Can Do with the Copy Functions This section describes the functions you can use on the [Options] (2/3 and 3/3) screen of the Copy function. The [Options] screen is divided into three screens. Pressing on the bottom right of the screen displays the next or previous screen. An optional product is required to use the Copy function.
  • Page 29 How to Make a Copy [Options] 3/3 [Print & Check] [Cascade Copy] This mode enables you to confi rm scanned images page by This mode enables you to print copies from the machine and page before copying when you scan originals on the platen a cascade copy printer.

  • Page 30: Sending A Fax

    Sending a Fax This section describes the fl ow of basic fax operations. An optional product is required to use the Fax function. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Fax] from the Main Menu screen. Press [Fax].

  • Page 31: Specify The Destination

    Specify the destination. Start Sending the Fax Enter the fax number. After specifying the settings, press (Start). Enter the fax number using the numeric keys. Press (Start). If you want to enter two or more fax numbers, press [OK]  enter the next destination. If the following screen appears, press (Start) to scan the next original.

  • Page 32: Things You Can Do With The Fax Functions

    Things You Can Do with the Fax Functions To use the Fax functions, press [Fax] on the Main Menu screen. This section describes the main functions on the Fax Basic Features screen. An optional product is required to use the Fax function. Fax Basic Features Screen [Details] Resolution...
  • Page 33 Screen for Specifying the Fax Destination [Pause] [Set Details] Press to insert a pause of several seconds in the fax number Displayed when multiple lines are set to be used. Press to set that you are dialing. If you insert a pause, the letter <p> the subaddress and password, or to select the telephone line appears between the numbers, and the letter <P>...
  • Page 34 Things You Can Do with the Fax Functions This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Fax function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen. An optional product is required to use the Fax function.
  • Page 35 [Options] 2/2 [Delayed Send] [Finished Stamp] This mode enables you to store a send job in memory, and You can print a stamp (approximately 1/8” (3 mm) in diameter) have it sent at a later time. on the front side of scanned and sent originals. [Preview] [Job Done Notice] This mode enables you to preview the scanned data of your...

  • Page 36: Sending Scanned Data (E-Mail/I-Fax/File Servers)

    Sending Scanned Data (E-Mail/I-Fax/File Servers) This section describes the fl ow of basic scan and send operations. Depending on the fi le format, optional products are required to use the Scan function. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Scan and Send] from the Main Menu screen.
  • Page 37 Specify the Destination Start Sending Press [Address Book]  select destination  press [OK]. After specifying the settings, press (Start). Press [Address Book]. Press (Start). If you are sending to only one destination, select a destination. If you are sending to multiple destinations, select the destinations  press If the following screen appears, press (Start) [OK].

  • Page 38: Things You Can Do With The Scan And Send Functions

    Things You Can Do with the Scan and Send Functions To use the Send functions, press [Scan and Send] on the Main Menu screen. This section describes the main functions on the Scan and Send Basic Features screen. Depending on the fi le format, optional products are required to use the Scan function. Scan and Send Basic Features Screen [Address Book] [Send to Myself]...
  • Page 39 Scan and Send Basic Features Screen (Destination Set) [Previous Settings] [File Format] You can recall the three most recent destinations or send If you are sending to an e-mail address or fi le server, you can settings. You can send using the recalled destination or specify the fi le format.
  • Page 40 Things You Can Do with the Scan and Send Functions This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Scan and Send function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 41 Useful Send Functions (Last Page) [Options] 2/2 [Delayed Send] [E-Mail Priority] This mode enables you to store a send job in memory, and You can set a priority level when sending e-mail. have it sent at a later time. [Reply-to] [Preview] You can specify a reply-to address when sending an e-mail or This mode enables you to preview the scanned data of your...

  • Page 42: Storing Scanned Data

    Storing Scanned Data This section describes the fl ow of basic Scan and Store operations. It also describes an example of how to store scanned data in a mail box. Depending on the fi le format, optional products are required to use the Scan function. Placing Originals Selecting Function Place the original on the feeder or the platen glass.
  • Page 43 Select Storage Start Scanning Specify the mail box that you want to store the fi le in. After specifying the settings, press (Start). Select the desired mail box. Press (Start). You may need to enter a PIN when specifying the mail box. Press [Scan].

  • Page 44: Things You Can Do With The Scan And Store Functions

    Things You Can Do with the Scan and Store Functions To scan the original and store it, press [Scan and Store] on the Main Menu screen. This section describes the functions you can use on the Scan and Store Basic Features screen and the [Options] screen. If you press [Scan] after selecting the storage location, the screen below appears.
  • Page 45 [Options] [Book 2 Pages] [Nega/Posi] You can scan facing pages, such as in a book one sheet at a This mode enables you to scan and record the original image time. by inverting the hues and gradations. [Booklet Scan] [Job Build] You can scan with booklet settings.

  • Page 46: Printing Stored Data

    Printing Stored Data This section describes the fl ow of basic Access Stored Files operations. The procedure for printing fi les stored in a mail box is used here as an example. Selecting Function Select Storage Select [Access Stored Files] from the Main Menu screen. Specify the storage location for the fi le.
  • Page 47 Select File Start Printing Select the fi le that you want to print  press [Print]. After specifying the settings, press [Start Printing]. Select the fi le to print. Press [Start Printing]. Press [Print]. You can set various print settings on the screen displayed when [Change Print Settings] is pressed.

  • Page 48: Sending Stored Data

    Sending Stored Data This section describes the fl ow of basic Access Stored Files operations. The procedure for sending a fi le stored in a mail box is used here as an example. Selecting Function Select Storage Select [Access Stored Files] from the Main Menu screen. Select [Mail Box].
  • Page 49 Select File Start Sending Select the fi le that you want to send  press [Send]. Specify the destination  press [Start Sending]. Select the fi le to send. Press [Address Book].  Select the destinations press [OK]. Press [Send]. Press [Start Sending].

  • Page 50: Things You Can Do With The Access Stored Files Functions (File Operation)

    Things You Can Do with the Access Stored Files Functions (File Operation) To perform various operations on stored fi les, press [Access Stored Files] on the Main Menu screen. This section describes the functions you can use to edit fi les stored in a mail box. Select the fi le that you want to edit from the list of stored fi les, press [Edit File], and the following screen is displayed.

  • Page 51: Things You Can Do With The Access Stored Files Functions (Print)

    Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions on the Print Settings screen that you can use when printing stored fi les. If you select the fi le that you want to print from the list of stored fi les and press [Print], the following screen is displayed. Optional products are required to print PDF/XPS fi les.
  • Page 52 Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Access Stored Files function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 53 [Options] (Advanced Box, the Advanced Box of Another Machine on the Same Network, Memory Media) [Resolution] [Booklet] If the resolution is high, you can print fi ne text and images This mode enables you to print documents in such a way that clearly.

  • Page 54: Things You Can Do With The Access Stored Files Functions (Send)

    Things You Can Do with the Access Stored Files Functions (Send) This section describes things you can do when sending a fi le stored in a mail box, and the modes available on the [Options] screen. Select the fi le that you want to send from the list of stored fi les, press [Send], and the following screen is displayed. An optional product is required to use the Fax function.
  • Page 55 [Options] [Delayed Send] [E-Mail Priority] This mode enables you to store a send job in memory, and You can set a priority level when sending e-mail. have it sent at a later time. [Reply-to] [Job Done Notice] You can specify a reply-to address when sending an e-mail or Press to have the machine notify the user through e-mail I-fax.

  • Page 56: Operating The Machine From A Computer (Remote

    Operating the Machine from a Computer (Remote UI) The Remote UI (User Interface) is preinstalled software in the machine that enables you to access the machine’s functions by using your computer’s Web browser. For example, the Remote UI enables you to access the machine to check job status, execute jobs, and specify various settings.
  • Page 57 Remote UI (Last Page) Accessing the Remote UI from a Web Checking the Job Status and Specifying Browser. the Settings Access the Remote UI from a Web browser. Check the job status and specify the settings. Enter the IP address of the machine in the address bar of the Web browser.

  • Page 58: Printing From A Computer

    Printing from a Computer If you install a printer driver in your computer, you can use the machine to print data created using application software. This section describes the fl ow of basic operations to print data from your computer. Display Print Settings Screen Display Properties Screen of Printer Driver...
  • Page 59 * A printer driver is software required for printing from application software. Specify Print Settings Start Printing Specify the print settings. After specifying the settings, click [OK]. Specify the desired settings  click [OK]. Click [OK]. When printing is complete, collect the output. To display detailed descriptions for each print setting, click [Help] on the bottom right of the Properties screen.
  • Page 60 MEMO...

  • Page 61: Routine Maintenance

    Routine Maintenance Routine Maintenance Loading Paper ........... 62 Loading Paper into a Paper Drawer •...

  • Page 62: Loading Paper

    • The paper size of the paper deck is fi xed to LTR. For instructions on changing the paper size that can be loaded in the Paper Deck Unit-A1, contact your local authorized Canon dealer. • For more information on the paper types that can be loaded in paper drawers, see e-Manual > Basic Operations.
  • Page 63 Prepare the paper to load. Open the packaging for the paper, and remove the paper stack. • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.
  • Page 64 Load the paper stack into the paper drawer. 1. Make sure that the paper size plate of the paper drawer matches the size of the paper loaded in the paper drawer. 2. Load the paper stack against the right wall of the paper drawer.
  • Page 65 • When loading paper into the paper drawer for the fi rst time, set the paper size dial to match the paper size being loaded. (See “Adjusting a Paper Drawer to Hold a Diff erent Paper Size, ” on p. 66.) •...

  • Page 66: Adjusting A Paper Drawer To Hold A Diff Erent Paper Size

    Adjusting a Paper Drawer to Hold a Diff erent Paper Size If you want to load a diff erent size paper into a paper drawer, follow the procedure described below to adjust the paper drawer guides. When handling paper, take care not to cut your hands on the edges of the paper. Remove the paper loaded in the paper drawer.
  • Page 67 Load the appropriate size paper into the paper drawer. 1. Make sure that the paper size setting of the paper drawer matches the size of the paper to load in the paper drawer. 2. Load the paper stack against the right wall of the paper drawer.

  • Page 68: Loading Pre-Punched Paper

    Loading Pre-Punched Paper You can load pre-punched paper to the following paper source: • Paper Drawers of the main unit • Multi-purpose Tray • Paper Deck Unit-A1 • Paper Deck Unit-D1 When loading pre-punched paper, take note of the orientation of the binding holes and the image. When pre-punched paper is loaded in the paper drawer of the main unit, the side facing down is the one printed on.

  • Page 69: Loading Tab Paper Using The Tab Feeding Attachment Kit-B1 (Optional)

    Loading Tab Paper Using the Tab Feeding Attachment Kit-B1 (Optional) This section describes how to load tab paper. You can load tab paper to the following paper source: • Paper Drawer 3 and 4 of the main unit • Document Insertion/Folding Unit-H1/Document Insertion Unit-L1 Only LTR tab paper can be used.
  • Page 70 Loading Tab Paper Open the paper drawer. 1. Press the button on the paper drawer in which you want to load tab paper. 2. Grip the handle, and pull out the paper drawer until it stops. Adjust the position of the paper drawer guides. 1.
  • Page 71 Place the Tab Feeding Attachment Kit-B1 aligning the mark for tab paper. 1 Place the Tab Feeding Attachment Kit-B1 aligning the mark for tab paper. 2 Slide the Tab Feeding Attachment Kit-B1 to the back of the paper drawer. Place the Tab Feeding Attachment Kit-B1 aligning the mark for tab paper. 1 Load the tab paper face down with the tabs facing left.

  • Page 72: Loading Paper Into The Paper Deck Unit-A1/Paper Deck Unit-D1 (Optional)

    • The paper size of the Paper Deck Unit-A1 is fi xed to LTR. For instructions on changing the paper size that can be loaded in the Paper Deck Unit-A1, contact your local authorized Canon dealer. Loading Paper into the Paper Deck Unit-A1/Paper Deck Unit-D1 If you select the paper deck when it has no paper, or if the paper deck runs out of paper during a print job, a screen prompting you to load paper appears on the touch panel display.
  • Page 73 • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Load the paper stack into the paper deck unit.
  • Page 74 • Do not load the following types of paper into the Paper Deck Unit-A1/Paper Deck Unit-D1. Doing so may cause a paper jam. • Severely curled or wrinkled paper • Thin straw paper • Heavy paper (more than 80 lb cover (220 g/m •...
  • Page 75 Changing the Paper Size for the Paper Deck Unit-D1 This section explains how to change the paper size for the Paper Deck Unit-D1. Register the desired paper size for the Paper Deck Unit-D1 in [Paper Settings] in [Preferences] (Settings/Registration). For instructions on registering the paper size for the Paper Deck Unit-D1, see e-Manual > Settings/ Registration.
  • Page 76 Remove the back size switch plate A. Remove the white screw on the back size switch plate B. * Back Size Switch Plate B Remove the back size switch plate B.
  • Page 77 Align the back size switch plate B with the marks for the desired paper size. • If the back size switch plate B is not adjusted properly for the paper size loaded in the paper deck, the correct paper size may not appear on the touch panel display. •...
  • Page 78 Insert and align the back size switch plate A with the marks for the desired paper size. • f the back size switch plate A is not adjusted properly for the paper size loaded in the paper deck, the correct paper size may not appear on the touch panel display. •...
  • Page 79 Remove the front size switch plate. Align the front size switch plate with the marks for the desired paper size. • If the front size switch plate is not adjusted properly for the paper size loaded in the paper deck, the correct paper size may not appear on the touch panel display.
  • Page 80 Insert the correct underlay sheet that matches the new paper size into the paper deck. Align the arrow on the underlay sheet with the guide on the paper deck’s left wall. Load the paper stack into the paper deck. Place a size sticker indicating the new paper size that is loaded in the Paper Deck Unit-D1.

  • Page 81: Loading Paper Into The Document Insertion/Folding Unit-H1/Document Insertion Unit-L1 (Optional)

    • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also, you should always fan paper that has just been removed from a newly opened paper package.
  • Page 82 Load the paper stack into the document insertion unit. Load the paper face up. Select the desired paper size  press [Next]. Select the same paper size that is loaded in the Document Insertion/Folding Unit-H1 or Document Insertion Unit-L1. To select an A or B series paper size, press [Inch Size]. Select the desired paper type ...

  • Page 83: Replacing The Stamp Cartridge (Duplex Color Image Reader Unit-G1)

    Replacing the Stamp Cartridge (Duplex Color Image Reader Unit-G1) Originals sent via the Duplex Color Image Reader Unit-G1 can be stamped to indicate that they have been sent. Replace the stamp cartridge when the stamp mark is faint or no longer visible. When replacing the stamp cartridge, take care not to allow ink to come into contact with your hands or clothing.
  • Page 84 Insert the stamp cartridge. 1. Remove the old stamp cartridge, using tweezers. 2. Push in the new stamp cartridge until it clicks. • Insert the stamp cartridge so that it is not slanted. • Insert the stamp cartridge properly, or paper jams may occur. Close the stamp cover.
  • Page 85 Close the document scan cover, and the feeder. 1. Close the document scan cover. 2. Close the feeder. • When closing the document scan cover and the feeder, be careful not to get your fi ngers caught, as this may result in personal injury. •...

  • Page 86: Replacing The Staple Cartridge (For Optional Products)

    • The Staple Finisher-P1 and Booklet Finisher-P1 are optional products. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Use only staple cartridges intended for use with this machine.
  • Page 87 Open the front cover of the fi nisher. *1 Booklet Finisher-P1 *2 Staple Finisher-P1 Pull out the staple case, holding it by the green tab. Pull out the empty staple cartridge from the staple case. 1. Press the areas indicated by PUSH on both sides of the staple case.
  • Page 88 Insert a new staple cartridge into the staple case. 1. Insert a new staple cartridge. 2. Press the spring-loaded case down until it clicks into place. 3. Remove the seal holding the staples together, by pulling it straight out. • Do not remove the seal that holds the staples together before you place the staple cartridge into the staple case.

  • Page 89: Replacing The Staple Case In The Saddle Stitcher Unit (Booklet Finisher-P1)

    • This procedure is necessary only if the Booklet Finisher-P1 is attached (the Booklet Finisher-P1 is an optional product). • We recommend that you order staple cases from your local authorized Canon dealer before your stock runs out. • Use only staple cases intended for use with this machine.
  • Page 90 Open the front cover of the fi nisher. Pull out the saddle stitcher unit, and then push the stapler unit up. 1. Grip the handle of the saddle stitcher unit, and pull out until it stops. 2. Pull the stapler unit of the saddle stitcher unit towards you, and then push it up.
  • Page 91 Push the saddle stitcher unit back into its original position. 1. Pull the stapler unit of the saddle stitcher unit towards you, and then push it down into its original position. 2. Grip the handle of the saddle stitcher unit, and return it to its original position.

  • Page 92: Removing Punch Waste (External 2/3 Hole Puncher-A1)

    Removing Punch Waste (External 2/3 Hole Puncher-A1) This section describes how to remove punch waste from the puncher. When the punch waste tray of the Puncher becomes full, a screen prompting you to remove the punch waste appears on the touch panel display.
  • Page 93 Return the punch waste tray to its original position. 1. Push the punch waste tray back into its original position. 2. Close the front cover of the puncher. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.

  • Page 94: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When the message <Replace toner cartridge.> is displayed on the touch panel display, press on the bottom right and replace the toner cartridge. When the toners run out completely and prints can no longer be made, a screen with instructions on how to replace the toner cartridge appears on the touch panel display.
  • Page 95 • Use only toner cartridges intended for use with this machine. • For information on the supported Canon genuine toner, see “Consumables, ” on p. 108. • Do not replace toner cartridges until the message prompting you to do so appears.
  • Page 96 Turn the locking lever to the right until it stops. Make sure to turn the locking lever to the right until it stops. (Otherwise, you may not be able to remove the toner cartridge.) Remove the toner cartridge, supporting it with both hands. Do not burn or throw used toner cartridges into open fl ames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fi re.
  • Page 97 Prepare the new toner cartridge. Twist the red protective cap of the new toner cartridge in the direction of the arrow to remove it. Insert the new toner cartridge. Align the end of the toner cartridge with the toner supply port as shown by the arrow in the illustration below, and insert the toner cartridge straight into the machine.
  • Page 98 Turn the locking lever to the left until it stops, and close the toner replacement cover. 1 Turn the locking lever to the left until it stops. 2 Close the toner replacement cover. The toner confi rmation screen is displayed. When closing the toner replacement cover, be careful not to get your fi ngers caught, as this may result in personal injury.

  • Page 99: Routine Cleaning

    Routine Cleaning If the original is not copied clearly or streaks appear on printed output, clean the following parts of the machine. For high- quality printouts, we recommend cleaning these parts once or twice a month. ● Platen glass ● Underside of the feeder ●...

  • Page 100: Manual Feeder Cleaning

    Manual Feeder Cleaning If originals that have been fed through the feeder have streaks or appear dirty, clean the feeder’s scanning area and the rollers. Clean the rollers of the feeder with a cloth which is wrung after being dampened in water, and then wipe them clean with a soft, dry cloth.
  • Page 101 Clean the feed scanning area with a cloth dampened in water or a mild detergent, and then wipe the area with a soft dry cloth. Close the covers and the feeder. 1 Close the inside cover. 2 Close the document scan cover.
  • Page 102 Cleaning the Feeder’s Rollers Spin the rollers while cleaning them. Pull the lever, and open the feeder cover. Clean the rollers (a total of fi ve places) inside the feeder cover with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Clean the rollers inside the inner cover.
  • Page 103 Close the covers. 1 Close the inner cover. 2 Close the feeder cover. Clean the resin roller. 1 Open the feeder. 2 Clean the left side of the rubber roller with a cloth dampened with water. Then, wipe the area with a soft dry cloth.

  • Page 104: Automatic Feeder Cleaning

    Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, perform an automatic feeder cleaning for the rollers of the feeder. This procedure is necessary only if the Duplex Color Image Reader Unit-G1 is attached. Press (Settings/Registration).

  • Page 105: Wire Cleaning

    Wire Cleaning If streaks appear on printed output or random parts of the printed image are missing, clean the corona assembly wires inside the main unit. Press (Settings/Registration). Press [Adjustment/Maintenance]  [Maintenance]  [Clean Wire]. Press [Start]. It takes approximately 35 seconds to clean the wire. When cleaning is complete, try printing again.

  • Page 106: Drum Cleaning

    Drum Cleaning Printed images may be light or distorted when the machine is used immediately after installation or after a long period time of not using the machine. If printed images are light or distorted, clean the drum inside the machine as necessary. Press (Settings/Registration).

  • Page 107: Cleaning The Touch Panel Display

    Cleaning the Touch Panel Display If the touch panel display becomes dirty and the screen may not be seen clearly, clean the touch panel display. Wipe the touch panel display with a cloth dampened in water or a mild cleaning agent, and then wipe the area clean with a soft, dry cloth.

  • Page 108: Consumables

    Consumables The following consumables are available from Canon. For more information, contact your local authorized Canon dealer. We recommend that you order paper stock and toner from your local authorized Canon dealer before your stock runs out. ● Recommended Paper In addition to plain paper (11”...
  • Page 109 • [Be careful of counterfeit toners] Please be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner.
  • Page 110 ● Genuine Supplies Canon has developed and manufactured Toner, Parts, and Supplies specifi cally for use in this machine. For optimal print quality and for optimal machine performance and productivity, we recommend that you use Genuine Canon Toner, Parts, and Supplies.

  • Page 111: Troubleshooting

    Contacting Your Local Authorized Canon Dealer • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...

  • Page 112: Clearing Paper Jams

    • When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.

  • Page 113: Locations Of Paper Jams

    Locations of Paper Jams Paper jams may occur in the following parts of the machine. See the applicable section to clear the paper jam. Multi-purpose Tray (p. 123) Fixing Transport Unit (p. 119) Inside the Upper and Lower Right Covers (p. 117) Paper Drawers (Right/Left) (p.
  • Page 114 Duplex Color Image Reader Unit-G1 (Optional) (p. 131) Paper Deck Unit-A1/Paper Deck Copy Tray-Q1 (Optional) (p. 158) Unit-D1 (Optional) (p. 127)
  • Page 115 Insertion Unit (p. 134) Inside the Insertion Unit (p. 137) External 2/3 Hole Puncher-A1 (p. 144) Folding Unit (p. 140)
  • Page 116 Inside the Top Cover (p. 148) Output Area (p. 150) Saddle Stitcher Unit of the Booklet Front Cover of the Booklet Finisher-P1 (p. 155) Finisher-P1 (p. 153)

  • Page 117: Main Unit

    Main Unit If a paper jam occurs in the main unit area, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
  • Page 118 Remove any jammed paper from the lower right cover of the main unit. 1. Open the lower right cover. 2. Remove any jammed paper. 3. Close the lower right cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 119 Fixing Transport Unit If the Copy Tray-Q1 is attached to the main unit, follow the procedures described in “Copy Tray-Q1 (Optional), ” on p. 158. to remove the jammed paper. Open the front cover of the main unit. Turn the dial in the direction of the arrow (counterclockwise) 10 times. This procedure makes it easier to remove the jammed paper in the following procedures, because the jammed paper moves to the fi xing transport unit.
  • Page 120 Pull out the fi xing transport unit. 1. Move the green lever in the direction of the arrow. 2. Pull out the fi xing transport unit. Remove any jammed paper from the left guide. 1. Open the left guide. 2. Remove any jammed paper. Remove any jammed paper from the fi xing unit.
  • Page 121 Remove any jammed paper from the lower guide. 1 Open the lower guide, holding by the green tab. 2 Remove any jammed paper. 3 Close the lower guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 122 Push the fi xing transport unit back into its original position, and close the front cover. 1 Push the fi xing transport unit back into its original position. 2 Return the green lever to its original position. 3 Close the front cover. When returning the unit to its original position or closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.

  • Page 123: Paper Sources

    Paper Sources If a paper jam occurs in paper sources, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 124 Remove any jammed paper from the upper right cover. 1 Remove any jammed paper. 2 Close the upper right cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury. When the Paper Deck Unit-A1/Paper Deck Unit-D1 is attached, reconnect the Paper Deck Unit-A1/Paper Deck Unit-D1 to the main unit.
  • Page 125 Gently push the paper drawer back into the machine until it clicks into place in the closed position. When returning the paper drawer to its original position, be careful not to get your fi ngers caught, as this may result in personal injury. Follow the instructions on the screen.
  • Page 126 Remove any jammed paper, and push the paper drawer back into the machine. 1 Remove any jammed paper. 2 Gently push the paper drawer back into the machine until it clicks into place in the closed position. When returning the paper drawer to its original position, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 127 Paper Deck Unit-A1/Paper Deck Unit-D1 (Optional) Paper Deck Unit-A1 and Paper Deck Unit-D1 are optional product. Move the paper deck away from the main unit. 1. Press the release button. 2. Move the paper deck away from the main unit. Remove any paper jammed in the side of the paper deck.
  • Page 128 Reconnect the paper deck to the main unit. If the paper jam message is no longer displayed when you reconnect the paper deck, proceed to step 7. When reconnecting the paper deck to main unit, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 129 Close the paper deck. When closing the paper deck, be careful not to get your fi ngers caught, as this may result in personal injury. Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
  • Page 130 Procedure to Remove the Jammed Paper Eff ectively from the Paper Drawers If a paper jam occurs in the paper drawers and you do not perform correct operations, paper jam may occur continuously. This section explains how to clear the paper jam eff ectively in the paper drawers. : Do not apply (OK) : Apply (No Good (NG)) A paper jam occurs.

  • Page 131: Duplex Color Image Reader Unit-G1 (Optional)

    Duplex Color Image Reader Unit-G1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed original. The Duplex Color Image Reader Unit-G1 is an optional product. Remove originals from the original supply tray.
  • Page 132 Turn the green feed dial, and remove any jammed originals. 1. Turn the green feed dial. 2. Remove any jammed originals. Close the inner cover and the feeder cover. 1. Close the inner cover. 2. Close the feeder cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 133 Remove any jammed originals from the feeder. 1 Lift the feeder. 2 Remove any jammed originals. 3 Close the feeder. • When closing the feeder, be careful not to get your fi ngers caught, as this may result in personal injury.

  • Page 134: Document Insertion/Folding Unit-H1/Document Insertion Unit-L1 (Optional)

    Document Insertion/Folding Unit-H1/Document Insertion Unit-L1 (Optional) If a paper jam occurs inside Document Insertion/Folding Unit-H1 or Document Insertion Unit-L1, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
  • Page 135 Remove any jammed paper from the top cover. 1 Remove the paper that is not jammed. 2 Remove any jammed paper. 3 Close the top cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 136 Remove any jammed paper from the delivery unit. 1. Open the delivery unit. 2. Remove any jammed paper. 3. Close the delivery unit. When closing the delivery unit, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 137 Inside the Insertion Unit Open the front cover of the Document Insertion/Folding Unit-H1 or Document Insertion Unit-L1. Open the upper delivery guide. Remove any jammed paper.
  • Page 138 Close the upper delivery guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Open the lower delivery guide.
  • Page 139 Remove any jammed paper from the lower delivery guide. 1 Remove any jammed paper. 2 Close the lower delivery guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Close the front cover.
  • Page 140 Folding Unit Open the front cover of the Document Insertion/Folding Unit-H1. Open the lower delivery guide. Pull out the folding unit.
  • Page 141 Remove any jammed paper from the exit slot. 1 Push out any jammed paper toward the exit slot. 2 Remove any jammed paper. Remove any jammed paper from the left guide. 1 Open the left guide. 2 Remove any jammed paper from the inside guide.
  • Page 142 Remove any jammed paper from the right guide. 1 Open the right guide. 2 Remove any jammed paper. 3 Close the right guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 143 Close the lower delivery guide and the front cover. 1 Close the lower delivery guide. 2 Close the front cover. When closing the guide and cover, be careful not to get your fi ngers caught, as this may result in personal injury. Follow the instructions on the screen.

  • Page 144: External 2/3 Hole Puncher-A1

    External 2/3 Hole Puncher-A1 If a paper jam occurs inside the puncher, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
  • Page 145 Open the front cover of the fi nisher. *1 Booklet Finisher-P1 *2 Staple Finisher-P1 If the Document Insertion/Folding Unit-H1 or Document Insertion Unit-L1 is attached, open the insertion unit. Open the top cover of the fi nisher. If the Document Insertion/Folding Unit-H1 is attached, lift the insertion unit. Open the delivery guide.
  • Page 146 Open the top cover of the puncher unit. Remove any jammed paper from the puncher unit and the fi nisher. Close the delivery guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 147 Close the top cover of the fi nisher. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury. Close the covers. 1 Close the front cover of the fi nisher. 2 Close the top cover of the puncher unit.

  • Page 148: Staple Finisher-P1/Booklet Finisher-P1 (Optional)

    Staple Finisher-P1/Booklet Finisher-P1 (Optional) If a paper jam occurs in the Staple Finisher-P1 or Booklet Finisher-P1, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
  • Page 149 Remove any paper jammed from the top cover of the fi nisher. 1 Remove any jammed paper. 2 Close the top cover of the fi nisher. If you open the Document Insertion/ Folding Unit-H1 or Document Insertion Unit-L1 in step 1, close the insertion unit.
  • Page 150 Output Area Open the output slot on the outside of the fi nisher, and remove any jammed paper that is visible. If you cannot see any jammed paper, check if any jammed paper is stuck inside the output area of the fi nisher.
  • Page 151 Open the top cover of the fi nisher. Open the delivery guide. Remove any jammed paper.
  • Page 152 Close the delivery guide. When closing the delivery guide, be careful not to get your fi ngers caught, as this may result in personal injury. Close the top cover and front cover of the fi nisher. 1 Close the top cover. If you open the Document Insertion/Folding Unit-H1 or Document Insertion Unit-L1 in...
  • Page 153 Front Cover of the Booklet Finisher-P1 Open the front cover of the fi nisher. If the Document Insertion/Folding Unit-H1 or Document Insertion Unit-L1 is attached, open the insertion unit. Open the top cover of the fi nisher.
  • Page 154 Remove any jammed paper from the upper delivery guide. 1 Tilt the upper delivery guide to the right. 2 Remove any jammed paper. When releasing the upper delivery guide, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 155 Close the top cover and front cover of the fi nisher. 1 Close the top cover of the fi nisher. If you open the Document Insertion/ Folding Unit-H1 or Document Insertion Unit-L1 in step 1, close the insertion unit. 2 Close the front cover of the fi nisher.
  • Page 156 Turn the small knob on the right in the direction of the arrow (counterclockwise). While pushing in the larger knob on the left, turn it in the direction of the arrow (clockwise). Remove any jammed paper protruding from the saddle stitcher unit.
  • Page 157 Remove any jammed paper from the lower delivery guide. 1 Tilt the lower delivery guide to the right. 2 Remove any jammed paper. 3 Return the lower delivery guide to its original position. When returning the lower delivery guide to its original position, be careful not to get your fi ngers caught, as this may result in personal injury.

  • Page 158: Copy Tray-Q1 (Optional)

    Copy Tray-Q1 (Optional) If a paper jam occurs inside the Copy Tray-Q1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 159 Open the front cover of the main unit, and pull out the fi xing transport unit. 1 Open the front cover. 2 Move the green lever in the direction of the arrow. 3 Pull out the fi xing transport unit. Remove any jammed paper from the left guide.
  • Page 160 Remove any jammed paper from the lower guide. 1 Open the lower guide, holding by the green tab. 2 Remove any jammed paper. 3 Close the lower guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 161 Push the fi xing transport unit back into its original position, and close the front cover. 1 Push the fi xing transport unit back into its original position. 2 Return the green lever to its original position. 3 Close the front cover. When closing the cover and returning the unit to its original position, be careful not to get your fi ngers caught, as this may result in personal injury.

  • Page 162: Reducing The Frequency Of Paper Jams

    Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. ●...

  • Page 163: Clearing Staple Jams (For Optional Products)

    Clearing Staple Jams (For Optional Products) If a staple jam occurs, a screen indicating the location of the staple jam and how to clear the jam appears on the touch panel display. Follow the instructions on the screen to clear the staple jam. The screen is displayed repeatedly until the staple jam is cleared.

  • Page 164: Stapler Unit Of The Staple Finisher-P1/Booklet Finisher-P1

    Stapler Unit of the Staple Finisher-P1/Booklet Finisher-P1 Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple. Make sure to close all covers and paper drawers of the machine before clearing any staple jams. The Staple Finisher-P1 and Booklet Finisher-P1 are optional products.
  • Page 165 Remove any staples jammed in the staple case. 1. Push down the tab on the staple case. 2. Remove all of the staples that slide from the staple cartridge. 3. Return the tab on the staple case to its original position. Gently push the staple case back into the fi nisher and push down fi rmly until it is securely in place.

  • Page 166: Saddle Stitcher Unit Of The Booklet Finisher-P1

    Saddle Stitcher Unit of the Booklet Finisher-P1 Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple. • Make sure to close all covers and paper drawers of the machine before clearing any staple jams. •...
  • Page 167 Pull out the staple cartridge containing the jammed staples, holding it by its left and right sides. Push up the tab on the staple case. 1 Push down Part A to unlock. 2 Push up Part B. Remove any jammed staples. 1 Remove any jammed staples.
  • Page 168 Return the staple case to its original position. Push the staple case in until it clicks into place. Gently push the saddle stitcher unit back into its original position. 1 Pull the stapler unit towards you, and then push it down into its original position.

  • Page 169: If Memory Becomes Full During Scanning

    If Memory Becomes Full During Scanning The machine’s memory can store up to approximately 20,200 pages of scanned images. Approximately 20,000 pages of that total is shared by the various functions, including the Copy; Fax; Scan and Send; Scan and Store (Store in Mail Box); Fax/I-Fax Inbox;...

  • Page 170: For The Scan And Store Function

    For the Scan and Store Function Follow the directions below based on the message that appears on the touch panel display. ● If the message <Scanning will be canceled because the memory is full. Do you want to store the scanned pages?>...

  • Page 171: When An Error Message Is Displayed

    When an Error Message Is Displayed Error messages may appear on the touch panel display of the machine or the Web browser. Self-diagnostic error messages appear in the following cases: ● When scanning or printing cannot be performed because of an operational error ●...

  • Page 172: When An Error Code Is Displayed

    When an Error Code Is Displayed If a job or operation does not complete successfully, the error code is displayed on the Details screen for Log on the Status Monitor/Cancel screen. You can check the error code in the following locations: ●...

  • Page 173: Printer/Fax Driver Troubleshooting

    Printer/Fax Driver Troubleshooting See “Troubleshooting” in the driver help to resolve problems when using the printer driver or fax driver for Windows. The following screens indicate the directions on how to display “Troubleshooting” from the screen for the printer driver. The screens may diff er, depending on the operating system, and the type and version of the printer driver you are using.

  • Page 174: Service Call Message

    If a malfunction occurs and the machine cannot operate normally, a screen prompting you to contact your local authorized Canon dealer is displayed. If a screen such as the one above is displayed, contact your local authorized Canon dealer. (See “Contacting Your Local Authorized Canon Dealer, ” on p. 175.) If a screen such as the one below is displayed and the print or scan function does not operate normally, some functions may still be available.

  • Page 175: Contacting Your Local Authorized Canon Dealer

    Contacting Your Local Authorized Canon Dealer If a screen prompting you to contact your local authorized Canon dealer is displayed, follow the procedure described below. Turn OFF the main power of the main unit. 1. Open the main power switch cover.
  • Page 176 If the power cord is damaged, this could cause current to leak, resulting in a fi re or electrical shock. When you contact your local authorized Canon dealer, have the following information available: • Product name •...

  • Page 177: Setting The Limited Functions Mode From The Service Call Message Screen

    Setting the Limited Functions Mode from the Service Call Message Screen When [Limited Functions Mode] is displayed, follow the procedures below. If you turn OFF the main power switch when there is a job waiting to print, that job is erased. If you set Limited Functions Mode to ‘On’...

  • Page 178: Control Panel

    Functions Available When the Printer/Scanner Cannot Be Used Due to an Error You can use the following functions even when the Print and Scan functions are restricted: ● Main Menu Screen : Available -: Unavailable When the Print function is When the Scan function is Available Functions restricted...
  • Page 179 ● Operation From a Computer : Available -: Unavailable When the Print function is When the Scan function is Available Functions restricted restricted Remote UI MEAP Application Sending a fax from a computer is not available. [Print List] on the Mail Box Selection screen is not available. [Add Files (Scan and Store)] on the Edit File screen is not available.

  • Page 180: Frequently Asked Questions

    Can you give me information on how to send to the SMB server and specify its settings? p. 185 Can I move the Address Book registered on another Canon machine onto this machine? p. 187 Can I forward the data received via fax/I-fax? p.
  • Page 181 Question Applicable Page Q29 Can I output paper to a diff erent tray according to the function? p. 199 Q30 What are the types of paper that I can use? p. 200 Q31 How do I print data received via fax/I-fax on paper specifi ed in advance? p.
  • Page 182 Q&A When copying, the Scan screen for I want to make a rush copy, but I the next document is displayed. cannot because of the long copy Is there a way to not display this job. screen? You can temporarily stop the When [Job Build] is set, the Scan current copy job and give priority screen for the next document is...
  • Page 183 Q&A Additional Information Additional Information The Job Build mode is useful if you cannot After the original is sent, you can also load the originals all at once. This mode send a job done notice to the specified enables you to divide the originals into e-mail address (Job Done Notice).
  • Page 184 Q&A ■ Storing from the Touch Panel Display: 1. Press [Scan and Send] or [Fax]  Can I send a fax to multiple [Address Book]  [Register/Edit]. destinations? 2. Press [Register New Dest.]  enter information following the instructions on the touch panel display  press [OK]. You can send a fax to multiple destinations at the same time using the following methods.

  • Page 185: Additional Information

    Q&A ■ Registering Multiple Destinations from the Address Can you give me information on Book as a Group Destination and Selecting a Group how to send to the SMB server and Destination specify its settings? Registering a group destination in the Address Book 1.
  • Page 186 Q&A The item names may differ, depending on ■ Specifying the File Server by the type of operating system you are using. Browsing: For more information, check the manual 1. Press [Scan and Send]  [New documentation for the personal computer Destination] ...
  • Page 187 Q&A Can I forward the data received via Can I move the Address Book fax/I-fax? registered on another Canon machine onto this machine? If you specify the forwarding settings, you can forward received You can use the import and export...
  • Page 188 Sender's Destination Date Time Fax Number Name (TTI) Name Page Number 09/05/2012 TUE 15:00 FAX (404)XXX-XXXX CANON SALES Atlanta office 001/001 Sender Information ■ Registering the sender’s name: Before Change 1. Press (Settings/Registration). 2. Press [Function Settings]  [Send] ...
  • Page 189 Q&A ■ To register the settings as the default settings: 1. Press [Scan and Send]  specify the scan Is there a way to prevent a settings and the file format. transmission error when sending a 2. Press   [Change Default Settings] ...
  • Page 190 Q&A Additional Information If [Register Options Shortcuts] is selected from , you can register the [Options] The quality of the image sent by shortcut button on the Fax Basic Features fax is not good. screen. Change the scan type or settings according to the type of original.
  • Page 191 Q&A ■ Setting forwarding conditions ■ Registering/Editing from the for the receiving line: Scan and Send Screen 1. Press [One-Touch]  [Register]  select 1. Press (Settings/Registration). the button to register/edit. 2. Press [Function Settings]  [Receive/ 2. Press [Register/Edit] register/edit the Forward] ...
  • Page 192 Q&A Can I add an arbitrary subject when How do I change the storage sending e-mail? period for the scanned file stored in the Mail Box? You can enter an e-mail subject in [Subject/Message] in [Options]. You can change the time until files are automatically erased from [Set/ ■...
  • Page 193 Q&A How do I access the Advanced Box How do I forward received data to from a computer? the Advanced Box? If the Advanced Box is opened with Specify an Advanced Box SMB, check the following. destination registered in the Address Book as the forwarding ■...
  • Page 194 Q&A Additional Information Additional Information • For information on registering an • For details on the Booklet mode settings, Advanced Box destination in the Address see e-Manual > Access Stored Files. • Use a document that was stored with the Book, see e-Manual >...
  • Page 195 Q&A ■ The maximum number of sheets that can be saddle stitched is: The content of the reverse side 16 sheets (16 to 20 lb bond (60 to 80 g/m appears on the copies. 10 sheets (21 to 28 lb bond (81 to 105 g/m 5 sheets (29 to 40 lb bond (106 to 150 g/m 4 sheets (56 lb cover to 110 lb index (151 to 209 g/m...
  • Page 196 Q&A ■ Automatic gradation adjustment: The printed paper appears dirty. 1. Press (Settings/Registration). 2. Press [Adjustment/Maintenance]  Also, the color appears to be [Adjust Image Quality]  [Auto Adjust different from the original. Gradation]. 3. [OK]  [Start Printing]. If streaks are printed on the paper or the image is not printed evenly, the inside of the feeder may be dirty.
  • Page 197 Q&A ■ Use paper with a low moisture Additional Information content: When printing from the computer, you can set a password for printing (Secured When you remove paper from its packaging, Printing). You can prevent another user load it into the paper source immediately. from taking the output by mistake or When there is paper remaining in the prevent outputs from being left behind...
  • Page 198 Q&A ■ To Switch the Network Scan Function to Online: Press [Scanner]  [Online]. Can I make copies or send a facsimile of different size originals at the same time? You can make copies or send a facsimile of different size originals at the same time by using the Different Size Originals mode.
  • Page 199 Q&A Can I print on the reverse side of Can I output paper to a different the preprinted paper? tray according to the function? You can use [2nd Side of 2-Sided You can set the output tray for Page] for the multi-purpose tray to each function and set priorities for print on paper already printed on.
  • Page 200 Q&A Additional Information For more information on setting the output tray for each function, see e-Manual > How do I print data received via Settings/Registration. fax/I-fax on paper specified in advance? What are the types of paper that I You can change the paper can use? source from [Paper Drawer Auto Selection On/Off] in...
  • Page 201 Q&A How can I manage documents that When a fax fails to be sent, both failed to be forwarded? the TX Report and the Fax TX Report are output. Is there a way to not output the Fax TX Report? You can specify how to manage jobs that failed to be forwarded in [Handle Files with Forwarding...
  • Page 202 Q&A Additional Information • If the Fax Memory Lock is being used, received data is stored in the Memory RX How do I print the data received Inbox without being printed. • For more information, see e-Manual > from specific destinations only? Settings/Registration.
  • Page 203 Q&A ■ Feeder A paper jam has occurred. How do I solve this problem? The procedure for clearing a paper jam is displayed on the touch panel display. Follow the instructions to clear the paper jam. ■ Fixing Transport Unit (Inside the Main Unit) Additional Information If the problem is still not resolved, see...
  • Page 204 Q&A t remove the toner cartridge after the toner replacement cover is opened. Numbers, such as #751 and #801 I cannot print from the computer. are displayed on the touch panel Did the machine malfunction? display. What do they mean? Check the following possible These are error codes indicating causes:...
  • Page 205 Q&A It seems as though turning OFF The touch panel display is the machine is different from the completely black. previous imageRUNNER. I am afraid that this may be a wrong The main power has not been operation. turned ON, or the machine may have entered the Auto Sleep For the previous imageRUNNER, mode to save energy.
  • Page 206 Q&A I have just sent an important Can I restrict the number of copies/ document via facsimile. Can I prints? check to make sure that it was sent correctly? If Department ID Management is used, you can restrict the copy or You can check the send job status print output within groups.
  • Page 207 Q&A Additional Information ■ Setting procedure: To perform this procedure, you must 1. Press (Settings/Registration). have administrator privileges. For more 2. Press [Preferences] [Display Settings] information, see e-Manual > Security.  [Language/Keyboard Switch On/Off]. 3. Press [On]  [OK]  [Language/ Keyboard Switch].
  • Page 208 Q&A ■ Changing the Displayed Function: Can I change the screen or the 1. Press 2. Press [Main Menu Button Display order that the functions are Settings]. 3. Select the layout or the order to display displayed on the touch panel the function key ...
  • Page 209 Q&A Additional Information • To perform this procedure, you must have administrator privileges. For more I want to check the IP address for information, see e-Manual > Security. • If you cannot start the Remote UI, specify this machine to run the Remote UI, the following settings.
  • Page 210 Q&A ■ Using a Macintosh: Page Settings: 1. Click [Page Setup] from the [File] menu in Can I change the default settings of the application software. 2. Select each item as indicated below. the printer driver? Setting: [Page Attributes] Printer: The name of your printer 3.
  • Page 211 Q&A 5. Click the <Presets> drop-down list  select the saved preset name  click [Print]. Is there a way to adjust the sound heard when fax sending/receiving is complete? You can use (Volume Settings) on the control panel to adjust the volume.
  • Page 212 Q&A What is MEAP? MEAP stands for Multifunctional Embedded Application Platform and is a software platform for the Canon multitasking machines. You can expand the functions or customize them by installing the MEAP application from the computer to the multitasking machine.
  • Page 214 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)

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Imagerunner advance 6265Imagerunner advance 6255

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