Table 18 — Canon USA Support Escalation Flow Chart
2.
Internet Support
a. Canon USA's e-Support Center Web Site
Canon USA's Engineering Services and Solutions Division provides
high-quality e-Support via the Internet, and is only available for
Canon USA's Authorized Servicing Dealers.
Canon USA's e-Support is designed to provide Systems Engineers
and Technicians access to technical support information via the
World Wide Web.
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imageRUNNER 1400 Series
End-User
End-User Contacts Servicing Dealer
Servicing Technician Contacts
Canon USA TSC
Assistance
Required
Canon USA
Technical Support Center
1-800-528-2830
Field Support
Staff
Canon Inc. /
Developer
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July 2015
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