Ubiquiti AMPLIFI User Manual
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Ubiquiti AMPLIFI User Manual

Home wi-fi system
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USER GUIDE
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FASTER, WHOLE-HOME WI-FI
AmpliFi
Home Wi-Fi System
™

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Summary of Contents for Ubiquiti AMPLIFI

  • Page 1 USER GUIDE ™ FASTER, WHOLE-HOME WI-FI AmpliFi Home Wi-Fi System ™...

  • Page 3: Table Of Contents

    AmpliFi User Guide Table of Contents Table of Contents Chapter 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  • Page 4 Table of Contents AmpliFi User Guide Appendix B: Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  • Page 5: Chapter 1: Getting Started

    Router with multiple MeshPoints. Mesh Your Third-Party Router Turn your existing third-party router into a mesh network by adding AmpliFi MeshPoints to extend the Wi-Fi signal in your home. Mesh Multi-Hop Extend Wi-Fi coverage in a large home using a Router with MeshPoints in a multi-hop configuration.

  • Page 6: Product Overview

    Product Overview MeshPoint Router Front Adjustable Antenna Signal LEDs The front of the AmpliFi Router features an Magnetic Connector adjustable, full-color touchscreen display. The bottom of the AmpliFi Router features an adjustable LED that is fully lit by default when the Router is configured and ready for use.

  • Page 7: Chapter 2: Hardware Install

    4. Plug the other end of the Power Adapter into a power outlet. Installing the Router To connect the AmpliFi Router, follow these steps: 1. Power off your broadband modem. 2. Connect one end of the Ethernet Cable to your 5.

  • Page 8: Installing The Meshpoints

    Chapter 2: Hardware Install AmpliFi User Guide Installing the MeshPoints 3. The MeshPoint antenna can be adjusted to provide optimal signal coverage for your location. Note: MeshPoint installation is optional and may not be necessary in smaller homes. 1. Plug the MeshPoint into a power outlet.

  • Page 9: Chapter 3: Using The App For Installation

    Router Installation Installation 1. Tap Set Up AmpliFi Mesh System. Download the App To set up the AmpliFi Router using the AmpliFi app, follow these steps: 1. Download and install the AmpliFi app from the App Store or Google Play ™...
  • Page 10 Chapter 3: Using the App for Installation AmpliFi User Guide 3. Tap the AmpliFi Router. 5. The Router will emit a sound, indicating that the configuration is complete. WAN IP 10.0.2.192 ROUTER IP 192.168.124.1 6. From your phone or mobile device, join the wireless network you created.
  • Page 11 7. To enable Remote Access to your AmpliFi system, sign in with one of your accounts to enable access. Otherwise, The app accesses one AmpliFi Router at a time. If you want tap Skip. to set up or access a different Router, perform these steps: 1.
  • Page 12 This option allows you to set up and configure a new • Set Up AmpliFi Mesh System AmpliFi Router. Tap Set Up AmpliFi Mesh System and repeat steps 3-8 from ”Router Installation” on page 5. • Set Up AmpliFi Standalone MeshPoint Set Up AmpliFi Standalone MeshPoint •...
  • Page 13 The System screen in the app will appear and show the MeshPoint connected. 3. Enter the password associated with the wireless network and tap Continue. I Already Have Configured AmpliFi This option allows you to log into an existing AmpliFi Router. 1. Tap I already have a configured AmpliFi.

  • Page 14: Additional Meshpoint Installation

    Chapter 3: Using the App for Installation AmpliFi User Guide Additional MeshPoint Installation 2. Tap the AmpliFi Router you wish to log in to. Launch the app and follow the instructions for the Router you are connecting to. 3. You will see the status on the System tab. Tap on a device for configuration options or tabs at the bottom.
  • Page 15 3. After about a minute, the LEDs on the MeshPoint will reflect signal strength once connected to the Router. 1. If your AmpliFi Router is already up and running, once The System screen in the app will appear and show the you launch the app the new MeshPoint should be MeshPoint connected.
  • Page 16 Chapter 3: Using the App for Installation AmpliFi User Guide Connect to a Third-Party Router 3. Enter the password associated with the wireless network and tap Continue. 1. Select the device that needs to be configured (if more than one MeshPoint is being installed).

  • Page 17: Chapter 4: Installing Without The App

    2. Use a computer to connect to the Wi-Fi network name 2. When the AmpliFi portal appears, click Settings. (SSID) displayed on the screen of the AmpliFi Router. The characters in the network name represent the MAC address of the Router.

  • Page 18: Connection Type

    DHCP (Dynamic Host Configuration Protocol) automatically configures your AmpliFi Router. 1. Click Save & Continue. The AmpliFi Router will emit a sound indicating that it has been configured. The AmpliFi Router will emit a sound indicating that it has WAN IP 10.0.2.192...
  • Page 19 1. Enter the Username and Password given to you by your Internet Service Provider (ISP). 2. Click Save & Continue. The AmpliFi Router will emit a sound indicating that it has been configured. WAN IP 10.0.2.192 ROUTER IP 192.168.124.1...
  • Page 20 Chapter 4: Installing Without the App AmpliFi User Guide...

  • Page 21: Chapter 5: Router Touchscreen

    • Throughput 317.9 • IP Addresses • Speed Total MB • Port Status For configuration, refer to the AmpliFi app. Time and Date Date - Now • Displays the date range for the current throughput, for both uploads and downloads.

  • Page 22: Port Status

    Chapter 5: Router Touchscreen AmpliFi User Guide Speed Speed, Upload • Displays the current upload speed. Speed, Download • Displays the current download speed. Port Status Gray Indicates that the LAN port is available. White Indicates that the LAN port is in use.

  • Page 23: Chapter 6: System

    Tap a MeshPoint to display signal quality, view/edit the device name, view MeshPoint details, and locate or reboot the MeshPoint. The System screen of the AmpliFi App displays the system dashboard. It provides an overview of the AmpliFi Wi-Fi system including network status, number of connected clients, and active download/upload speeds.

  • Page 24: Router Settings

    • Resets the Router and all online Settings MeshPoints to factory default settings. The Settings screen for the AmpliFi Router offers a variety of Internet configuration options and hardware information. The Internet screen for the Router allows you to access Internet connection settings, including service type: DHCP, Static IP, or PPPoE.
  • Page 25 AmpliFi User Guide Chapter 6: System Here are a few of the most common applications for Static bridge mode: If your service provider supplies you with fixed network • Connect two routers to share network resources. settings to assign to the Router, use the Static option to manually enter that information here.
  • Page 26 Chapter 6: System AmpliFi User Guide Here are a few of the most common applications for PPPoE bridge mode: Point-to-Point Protocol over Ethernet (PPPoE) is a virtual • Connect two routers to share network resources. private and secure connection between two systems that enables encapsulated data transport.

  • Page 27: Additional Settings

    AmpliFi User Guide Chapter 6: System Brightness • Security Select the type of wireless security you use: None, WPA PSK, or WPA2 PSK. None is the default. Move the slider control left or right to adjust the Hidden SSID •...
  • Page 28 Chapter 6: System AmpliFi User Guide Static Leases • Select this option to display a list of static IP addresses assigned to specific devices. Address The range of available IP addresses is displayed. The DHCP server assigns IP addresses from the pool (or group) of IP To map a static IP address to a specific MAC address, tap +.

  • Page 29: Port Forwarding

    AmpliFi User Guide Chapter 6: System Name Enter a descriptive name for the device that will be assigned a static IP address. MAC Address Enter the MAC address of the device. IP Address Select the IP address you want to assign.

  • Page 30: Device Information

    2.4 GHz wireless interface. • Guest Wi-Fi 5 GHz Displays the MAC address of the guest 5 GHz wireless interface. Bluetooth • Displays the MAC address of the Bluetooth interface. Application • Version Displays the version number of the AmpliFi app.

  • Page 31: Firmware Update

    “Up to date” is displayed. Note: Your Wi-Fi will be temporarily down while you update the AmpliFi devices. If you have significant network activity, such as a download or upload in progress, you can postpone the update until an...

  • Page 32: Meshpoint Settings

    Support Info discard the file, tap Cancel. The Support Info option generates an encrypted file to send to our support team. This file contains AmpliFi configuration and runtime information that can be used to answer any questions or troubleshoot an issue.
  • Page 33 The Support Info option generates an encrypted file to send to our support team. This file General • contains AmpliFi configuration and runtime information Model Name Displays the model of the MeshPoint. that can be used to answer any questions or troubleshoot...
  • Page 34 Chapter 6: System AmpliFi User Guide When the file is ready to transmit, tap Send. If you want to discard the file, tap Cancel.

  • Page 35: Throughput

    AmpliFi User Guide Chapter 7: Performance Chapter 7: Performance Swipe the bar graph to the left to display the Throughput pie chart. It shows the percentages of current download and upload data usage. The Total Usage column displays the total The Performance screen allows you to access the amount of data uploaded and downloaded.

  • Page 36: Isp Test

    Chapter 7: Performance AmpliFi User Guide ISP Test You can run a speed test that will provide your download speed, upload speed, and connection ping time. A history of recent tests is displayed at the bottom. Tap Start Test to run the ISP test. When the test is complete,...

  • Page 37: Quick Setup

    AmpliFi User Guide Chapter 8: Guest Chapter 8: Guest Status and Settings The Guest screen allows you to enable guest access to the wireless network. Active/Inactive Displays the status of the guest network. Guests Connected Displays how many guests are currently connected to the guest network.
  • Page 38 Chapter 8: Guest AmpliFi User Guide Start Tap to enable the guest network. Share to share the guest network name or SSID. Tap the appropriate option, or tap Cancel to exit. Stop Tap to disable the guest network. Settings to access the wireless settings for more configuration options, including wireless security options.

  • Page 39: Chapter 9: Family

    Displays the descriptive name of the client connected to your AmpliFi network. (2.4 or 5) GHz Displays the radio band being used by the client connected to your AmpliFi network. (throughput) Displays the current amount of data being The following options are displayed:...
  • Page 40 Client Details Device Name • Displays the device name of the client currently connected to your AmpliFi network. • MAC Address Displays the MAC address of the client currently connected to your AmpliFi network. Hostname Displays the descriptive name of the client device.
  • Page 41 AmpliFi User Guide Chapter 9: Family MAC Address Displays the hardware identifier of the client device. Lease valid Displays the duration of time its IP address is valid for. Create static lease • Tap to map a static IP address to the client device.
  • Page 42 Chapter 9: Family AmpliFi User Guide...

  • Page 43: Chapter 10: Diagnose

    AmpliFi User Guide Chapter 10: Diagnose Chapter 10: Diagnose The Diagnose screen will check your WAN link, IP settings, Internet connection, and MeshPoint status. A green check mark indicates success. WAN Link The connection between the Router and modem is checked.
  • Page 44 Chapter 10: Diagnose AmpliFi User Guide...

  • Page 45: Chapter 11: Side Menu

    Terms of Service Provides you with the terms of service while using the AmpliFi app. Help Center Redirects your browser to the AmpliFi support site at: help.amplifi.com The support site offers further assistance with device usage, troubleshooting, and frequently asked questions.
  • Page 46 Switch AmpliFi Logs you out of the existing AmpliFi Router and allows you to set up or sign in to a different AmpliFi Router or Standalone MeshPoint. Accessing Another AmpliFi Router The app accesses one AmpliFi Router at a time. If you want to set up or access a different Router, perform these steps: 1.

  • Page 47: Getting Started

    If you do not want a time limit, tap maximum setting or at the brightness level you choose in Indefinitely and the guest network will be the AmpliFi app. The MeshPoints will be lit based on the enabled. signal strength that they are receiving from the Router.

  • Page 48: Troubleshooting

    Google Fiber or Fios? do I do? Yes, you can use AmpliFi with a fiber service if you set up The Router features a smart LCD touchscreen display. the Router to use bridge mode. See the FAQ below: “Does If the display becomes unresponsive or freezes in any way, AmpliFi support bridge mode?”...

  • Page 49: Advanced Features

    Band and channel selection are important when you want to have the most efficient network possible. Your wireless data You can also view this data using the AmpliFi app on your communicates using a band of frequencies. Frequency is smartphone or tablet. Perform these steps: measured in Hertz (Hz).
  • Page 50 • You can enable or disable the guest 4. Once authenticated, your social media account will be network. linked to the AmpliFi Router and remote access enabled. • Guest Number You can change the number of guests to allow at one time.

  • Page 51: Appendix B: Contact Information

    AmpliFi User Guide Appendix B: Contact Information Appendix B: Contact Corporate Headquarters Information U Labs 685 3rd Avenue, 27th Floor New York, NY 10017 24/7 Live Chat Support www.amplifi.com Live chat support is available within the app, 24 hours a day, 7 days a week.
  • Page 52 ©2016-2017 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, ULabs, the ULabs logo, AmpliFi, and Faster, Whole-Home Wi-Fi are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S.

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