Ubiquiti AMPLIFI User Manual
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Ubiquiti AMPLIFI User Manual

Home wi-fi mesh technology
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USER GUIDE

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HOME WI-FI MESH TECHNOLOGY
AmpliFi
Home Wi-Fi System
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Summary of Contents for Ubiquiti AMPLIFI

  • Page 1: User Guide

    USER GUIDE ™ HOME WI-FI MESH TECHNOLOGY AmpliFi Home Wi-Fi System ™...

  • Page 3: Table Of Contents

    AmpliFi User Guide Table of Contents Table of Contents Chapter 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  • Page 4 Table of Contents AmpliFi User Guide...

  • Page 5: Getting Started

    • Product Overview and App Features • Router’s Display • Troubleshooting and FAQs Setup and Configuration The AmpliFi Router can be set up and configured using one of the following methods: • AmpliFi app for iOS • AmpliFi app for Android ™...
  • Page 6 Chapter 1: Getting Started AmpliFi User Guide 2. After approximately one minute, the LEDs will reflect Installing the Mesh Points signal strength, illuminating upward once the Mesh Point For best performance, the Mesh Points should be placed is connected to the Router.
  • Page 7 1. Download and install the AmpliFi app from the App Store or Google Play ™ 2. Launch the AmpliFi app. 5. Tap the AmpliFi Router icon from the list of devices that still require setup. Note: For iOS users, ensure that Bluetooth is enabled on your phone or mobile device.
  • Page 8 Router until you get to the WAN IP / Router IP screen. 2. Use a computer to connect to the Wi-Fi network name (SSID) displayed on the screen of the AmpliFi Router. The characters in the network name represent the MAC WAN IP 10.0.2.192...
  • Page 9 DHCP (Dynamic Host Configuration Protocol) automatically configures your AmpliFi Router. 1. Click Save & Continue. 3. Enter the administrator password and click Login. The AmpliFi Router will emit a sound indicating that it has been configured. WAN IP 10.0.2.192 ROUTER IP 192.168.124.1...
  • Page 10 DNS server. Secondary DNS • Enter the IP address of the service provider’s secondary DNS server. 2. Click Save & Continue. The AmpliFi Router will emit a sound indicating that it has been configured. WAN IP 10.0.2.192 ROUTER IP 192.168.124.1 The AmpliFi Router will emit a sound indicating that it has been configured.

  • Page 11: App Features

    A slide-out menu appears with the following options: your browser. Live Support, About, Terms of Service, and Logout. About Redirects your browser to the AmpliFi website at: www.amplifi.com Terms of Service Provides you with the terms of service while using the AmpliFi app.

  • Page 12: Router's Display

    The app accesses one AmpliFi Router at a time. If you want to selecting Start Wizard. This option is only available if you set up or access a different Router, perform these steps: are not logged into an existing AmpliFi Router.
  • Page 13 AmpliFi User Guide Chapter 1: Getting Started Throughput Speed JUL 15 — NOW 126.4 317.9 Total MB Speed, Upload • Displays the current upload speed. • Date - Now Displays the date range for the current throughput, for both uploads and downloads.
  • Page 14 Chapter 1: Getting Started AmpliFi User Guide...

  • Page 15: Router Settings

    Router Settings Settings The Overview screen of the AmpliFi App displays the system The Settings screen for the AmpliFi Router offers a variety of dashboard. It provides an overview of the AmpliFi Wi-Fi configuration options and hardware information. system including network status, number of connected clients, and active download/upload speeds.
  • Page 16 Chapter 2: Overview AmpliFi User Guide Internet • IP Address Enter the Internet IP address of the Router. Network Mask • Enter the network or subnet mask of the The Internet screen for the Router allows you to access Router.
  • Page 17 AmpliFi User Guide Chapter 2: Overview • Clone MAC Address Disabled by default. Select this UPnP • Enabled by default. Universal Plug and Play option to clone a computer’s MAC address to the Router. automatically configures port forwarding when you have Enter the MAC address in the field provided.

  • Page 18: Additional Settings

    Chapter 2: Overview AmpliFi User Guide Show Password Router Steering • Disabled by default. Select this option to • Router steering directs devices to display the password in plain text. connect to the Router instead of Mesh Points when possible (even if the Router signal is weaker). Disabled Security •...
  • Page 19 Tap this option to display router information, version IP Address Select the IP address you want to assign. numbers, and MAC addresses for each of the hardware interfaces. to save your changes. Firmware Update Tap this option to check for firmware updates for your AmpliFi devices.
  • Page 20 Chapter 2: Overview AmpliFi User Guide Information Port Forwarding The Port Forwarding screen in the app allows you to set About up port forwarding rules. Typically you configure a port The About screen for the Router displays the model name...

  • Page 21: Firmware Update

    Support Info The Support Info option generates an encrypted file to send to our support team. This file contains AmpliFi configuration and runtime information that can be used to answer any questions or troubleshoot an issue. Note: No passwords are stored in the file.

  • Page 22: Mesh Point Settings

    The Support Info option generates an encrypted file to send to our support team. This file • Signal Strength Displays the percentage of signal contains AmpliFi configuration and runtime information strength. that can be used to answer any questions or troubleshoot Mesh Point Band •...
  • Page 23 AmpliFi User Guide Chapter 2: Overview To generate the file, tap Proceed. To ignore creating the About support file, tap Cancel. The About screen for the Mesh Point displays the model name and version numbers of the device and software, as well as the MAC addresses of the hardware interfaces.
  • Page 24 Chapter 2: Overview AmpliFi User Guide...

  • Page 25: Throughput

    AmpliFi User Guide Chapter 3: Performance Chapter 3: Performance ISP Test You can run a speed test that will provide your download The Performance screen allows you to access the throughput speed, upload speed, and connection ping time. A history of statistics and run a speed test.
  • Page 26 Chapter 3: Performance AmpliFi User Guide...

  • Page 27: Quick Setup

    AmpliFi User Guide Chapter 4: Guest Chapter 4: Guest Status and Settings The Guest screen allows you to enable guest access to the wireless network. Active/Inactive Displays the status of the guest network. Guests Connected Displays how many guests are currently connected to the guest network.
  • Page 28 Chapter 4: Guest AmpliFi User Guide Start Tap to enable the guest network. Stop Tap to disable the guest network. Settings to access the wireless settings for more configuration options, including wireless security options. Indefinitely to remove the time limit for guest access.

  • Page 29: Hostname

    Router and Mesh Points. (2.4 or 5) GHz Displays the radio band being used by the client connected to your AmpliFi network. (throughput) Displays the current amount of data being uploaded and downloaded by the client connected to your AmpliFi network.
  • Page 30 Chapter 5: Controls AmpliFi User Guide Advanced • Create static lease Tap to map a static IP address to the client device. Client Details The Client Details screen displays device and status information about the client conected to your network.

  • Page 31: Chapter 6: Diagnose

    AmpliFi User Guide Chapter 6: Diagnose Chapter 6: Diagnose The Diagnose screen will check your WAN link, IP settings, Internet connection, and Mesh Point status. A green check mark indicates success. WAN Link The connection between the Router and modem is checked.
  • Page 32 Chapter 6: Diagnose AmpliFi User Guide...

  • Page 33: Getting Started

    Indefinitely and the guest network will be the AmpliFi app. The Mesh Points will be lit based on the immediately enabled. signal strength that they are receiving from the Router.

  • Page 34: Troubleshooting

    Google Fiber or Fios? do I do? Yes, you can use AmpliFi with a fiber service if you set up The Router features a smart LCD touchscreen display. the Router to use bridge mode. See the FAQ: “Does AmpliFi If the display becomes unresponsive or freezes in any way, support bridge mode?”...

  • Page 35: Advanced Features

    Band and channel selection are important when you want to have the most efficient network possible. Your wireless data You can also view this data using the AmpliFi app on your communicates using a band of frequencies. Frequency is smartphone or tablet. Perform these steps: measured in Hertz (Hz).
  • Page 36 • If you change the password, enter it To manage the DHCP server settings, perform these steps: again to verify it. 1. Open the AmpliFi app. • Show Password Tap the control to display or hide the 2. Tap the picture of the Router.

  • Page 37: Appendix B: Contact Information

    AmpliFi User Guide Appendix B: Contact Information Appendix B: Contact Corporate Headquarters Information U Labs 2880 Stevens Creek Blvd. San Jose, CA 95128 24/7 Live Chat Support www.amplifi.com Live chat support is available within the app, 24 hours a day, 7 days a week.
  • Page 38 ©2016 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, ULabs, the ULabs logo, AmpliFi, and Home Wi-Fi Mesh Technology are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S.

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