Ubiquiti UniFi UAP User Manual
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Ubiquiti UniFi UAP User Manual

Enterprise wifi system
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Enterprise WiFi System
Models: UAP, UAP-LR (Long Range)

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Summary of Contents for Ubiquiti UniFi UAP

  • Page 1 Enterprise WiFi System Models: UAP, UAP-LR (Long Range)

  • Page 2: Table Of Contents

    Configuration ..............33 Ubiquiti Networks, Inc.
  • Page 3 Ubiquiti Networks Support ........

  • Page 4: Chapter 1: Product Overview

    PoE which works with the included PoE adapter. If you want to power the UniFi AP from an 802.3af compliant switch, Ubiquiti Networks offers the optional Instant 802.3af Adapter to instantly transform any PoE device into a fully 48V 802.3af compliant product. Product details are Router available on our website at http://ubnt.com/8023af...

  • Page 5: Front

    Indicates the device has been successfully Steady Green integrated into a network and is working properly. Steady Green Indicates the device is in an isolated state with occasional (all WLANs are brought down until an flashing uplink is found). Ubiquiti Networks, Inc.

  • Page 6: Hardware Installation

    5. Secure the Wall-Mount Bracket to the wall by inserting the M2.9x20 Self Tapping Screws into the anchors. Note: If you plan to mount the AP on your ceiling, perform the ceiling mount installation steps before connecting the Ethernet cable to the PoE Adapter. Ubiquiti Networks, Inc.
  • Page 7 The UniFi AP supports Passive PoE, which works with the included PoE adapter. If you want to power the UniFi AP-Outdoor from an 802.3af compliant switch, Ubiquiti Networks offers the optional Instant 802.3af Adapter to instantly transform any PoE device into a fully 48V, 802.3af compliant product.

  • Page 8: Software Installation

    5. Ensure that the Start UniFi Controller after installation option is checked and click Finish. Proceed to “Configuring the UniFi Controller Software” on page 6. Note: The UniFi Controller software can also be launched from Start > All Programs. Ubiquiti Networks, Inc.
  • Page 9 Proceed to the next chapter for information on using the UniFi Controller software. a. Enter a unique wireless network name (SSID) in the Secure SSID field. b. Enter a unique passphrase to be used for your primary network in the Security Key field. Ubiquiti Networks, Inc.

  • Page 10: Chapter 3: Using The Unifi Controller Software

    The common interface options are accessible from all tabs for AP (See “Access Point Details” underlined in gray text] in the UniFi interface. on page 30), User and Guest (See “User/Guest Details” on page 39). Details vary based on the selection. Ubiquiti Networks, Inc.

  • Page 11: Settings

    Select Use custom IP to specify an Admin Settings Admin username, password IP address; all managed Access Points will use the IP and preferences. address you enter in the Uplink IP address field. User Groups User Group settings. Ubiquiti Networks, Inc.
  • Page 12 There are four different authentication methods available: Guest Password (Option only available when using Simple Password authentication) Enter a password that guests must enter before accepting the Terms of Use and connecting to the Internet. Ubiquiti Networks, Inc.
  • Page 13 Hotspot Manager (see “HotSpot Manager” on page 41). PayPal PayPal account details are entered here: Username Enter the corresponding Username. Password Enter the corresponding Password. Signature Enter the corresponding Signature for the PayPal account to be used for receiving payments. Ubiquiti Networks, Inc.

  • Page 14: Wireless Configuration

    Key Index Specifies the Index of the WEP Key used. 4 different WEP keys can be configured at the same time, but only one is used. The effective key is set by choosing 1, 2, 3 or 4. Ubiquiti Networks, Inc.
  • Page 15 Click to delete the user group. See “Configuration” on page 40 for information on the Unblock Click to unblock a wireless device. See “User/ application of User Groups to Users/Guests. Guest Details” on page 39 for information on blocking wireless devices. Ubiquiti Networks, Inc.

  • Page 16: Admin

    Select this option to restore settings from a backup file that you’ve already downloaded. Support Info Download Support Info Select this option to download a file to your computer with information about your configuration that can be emailed to our support team. Ubiquiti Networks, Inc.

  • Page 17: Chapter 4: Map Tab

    Adding Custom Maps 2. Click Add a Map. Add a Map To add a custom map, you must first create the image using an illustration, image editing, or blueprint application that exports .jpg, .gif, or .png file formats. Ubiquiti Networks, Inc.

  • Page 18: Adding A Google Map

    Adding a Google Map ™ with Google for a Google Maps API key. To do so, click Specify API Key. To add a Google Map™ into the UniFi Controller software Map view: 1. Click Configure Maps. Configure Maps button Ubiquiti Networks, Inc.
  • Page 19 9. Navigate back to the Google Maps API Family window and paste the address into the My web site URL: box. 10. Click the Generate API Key button. Set Location button Ubiquiti Networks, Inc.

  • Page 20: Placing Access Points On The Map

    The access point will appear in the area that you placed it. 15. The specified location should appear. Click Save. 16. Click Close. 17. You can adjust the zoom using the slider on the right. Ubiquiti Networks, Inc.
  • Page 21 You can also click History to see a sortable list of events. The Configuration tab allows you to change the alias name for the device. Guests Displays the MAC address of guests that are connected to the guest network. Ubiquiti Networks, Inc.

  • Page 22: Setting The Map Scale

    Once you’re happy with the line, click Next. Map: If multiple maps have been uploaded, you can select which map you want to view using this option. Configure Maps Use this option to add maps or edit the current map(s). Ubiquiti Networks, Inc.
  • Page 23 Chapter 4: Map Tab 3. Enter the distance that the line represents in the Distance: field. The distance is specified in meters by default but you can switch to feet using the drop-down selection menu on the right. Click Next. Ubiquiti Networks, Inc.

  • Page 24: Chapter 5: Statistics Tab

    Displays a a visual pie chart representation link that will open the device details page. See “User/ of the client distribution. Place the mouse cursor over the Guest Details” on page 39 for additional information. chart for percentage details. Ubiquiti Networks, Inc.

  • Page 25: Current Usage - Top Access Points

    Displays a a visual graph of the number of clients connected during the selected time period (last 24 hours or last 30 days). Traffic Displays a a visual graph of the network traffic during the selected time period (last 24 hours or last 30 days). Ubiquiti Networks, Inc.

  • Page 26: Chapter 6: Access Points Tab

    Displays the IP address of the Access Point. again. Status Displays the connection status information. Connected Displays that the Access Point connection is physically wired. Connected (wireless) Displays that the Access Point connection is wirelessly downlinked to a physically wired Access Point. Ubiquiti Networks, Inc.
  • Page 27 If a software upgrade is available for the Access Point, click Upgrade to install the latest UniFi firmware on the device. The Status will appear as Upgrading until the process is complete and the Access Points reconnects to the UniFi Controller software. Ubiquiti Networks, Inc.

  • Page 28: Chapter 7: Users Tab

    Displays the total bytes of data sent by the user. IP Address Displays the IP address assigned to the user. WLAN Displays the name of the SSID (network name) of the wireless LAN (WLAN) that the user is connected to. Ubiquiti Networks, Inc.
  • Page 29 Block Click this button to block a specific user from accessing the Access Point. This will add the client to the Blocked Device list. Reconnect Click this button to reconnect a specific user to the Access Point. Ubiquiti Networks, Inc.

  • Page 30: Chapter 8: Guests Tab

    Indicates whether the guest is authorized or not. For authorization, guests must accept the Terms of Use if the guest portal is enabled and authenticate if authentication is enabled. IP Address Displays the IP address assigned to the guest. Ubiquiti Networks, Inc.
  • Page 31 Click this button to reconnect a specific guest to the Access Point. Authorize When a guest is in a pending state, authorization can be granted here manually. Unauthorize Removes authorization of wireless guest access and disconnects the client. Ubiquiti Networks, Inc.

  • Page 32: Chapter 9: Offline Clients Tab

    Select 10, 20, 30, 40, 60, or 100. Name/MAC Address Displays the hostname, alias, or MAC address of the connected user. You can click the name to get additional details. User/Guest Indicates whether the user is connected to the primary or guest network. Ubiquiti Networks, Inc.

  • Page 33: Chapter 10: Access Point Details

    Displays the amount of time the Access Point has been running without interruption. # Users Displays the number of users connected to the primary network. # Guests Displays the number of users connected to the guest network. Ubiquiti Networks, Inc.
  • Page 34 # Users Displays the number of users connected to the primary network. # Guests Displays the number of users connected to the guest network. Ubiquiti Networks, Inc.

  • Page 35: Users

    Access Point. This will add the client to the Blocked Device list. Device list. Reconnect Click this button to reconnect a specific user Reconnect Click this button to reconnect a specific user to the Access Point. to the Access Point. Ubiquiti Networks, Inc.

  • Page 36: Configuration

    EIRP, mouseover it to display how it’s calculated Compatibility Selects the wireless compatibility mode. By default this is set to auto. Choose one of the following: Auto Supports wireless b/g/n standards. 11n/11g only Only supports wireless-n and wireless-g devices. Ubiquiti Networks, Inc.
  • Page 37 Click Apply to save any changes that you have made. Click Restore to remove any overrides that were applied to the selected WLAN. Click Cancel to prevent application of any changes you have made. Ubiquiti Networks, Inc.
  • Page 38 Access Point. Find More Click to manually instruct the Access Point to search for any available potential uplinks. You can conduct the search across all locations (maps), or select a single location from the drop-down menu. Ubiquiti Networks, Inc.
  • Page 39 AP option when the Access Point is in an so a ed state. If you do, then the only way to make the Access Point accessible from the UniFi Controller is to take it down and connect it by wire. Ubiquiti Networks, Inc.
  • Page 40 The URL will be populated but you may need to verify the accuracy as the system may have multiple interfaces. Adopt Click to adopt the Access Point so you can manage it using the UniFi Controller software. Ubiquiti Networks, Inc.
  • Page 41 Click to flash the LED on the Access Point and flash by wire. the Access Point icon on the map. Adopt Click to adopt the Access Point so you can manage it using the UniFi Controller software. Ubiquiti Networks, Inc.

  • Page 42: Chapter 11: User/Guest Details

    Displays the amount of time the Access Point has Note: The Statistics tab will only appear when the been running without interruption. User/Guest is connected. Connected AP Displays the name or MAC address of the Access Point this user is connected to. Ubiquiti Networks, Inc.

  • Page 43: Configuration

    User/Guest. User Groups are set up under the Settings tab > User Groups option (see “Settings > User Groups” on page 12) for information on setting up User Groups). Click apply to save your changes. Ubiquiti Networks, Inc.

  • Page 44: Chapter 12: Hotspot Manager

    Displays amount paid for access (if applicable). account. If the user paid via credit card, the Extra Info field Authorized By Displays authorization method or none. will display the type of credit card and the last four digits of the credit card used. Ubiquiti Networks, Inc.
  • Page 45 8 hours, 24 hours, 2 days, 3 days, 4 days, 7 days or User-defined). Add Notes Select to add a note specific to the batch of vouchers created. Click Create Vouchers to create the vouchers as specified. Ubiquiti Networks, Inc.

  • Page 46: Overview

    UniFi Server software has been installed on. The file paths are in the following locations: 3. Select Enable portal customization and click Apply. Mac: /Applications/UniFi.app/Contents/Resources/data/portal Windows: <Drive_Letter>:\Users\<Username>\Ubiquiti UniFi\data\ portal For specific instructions on accessing the files, refer to the specific operating system following: Ubiquiti Networks, Inc.
  • Page 47 4. Double-click the Resources folder to open it. will appear on a customer’s credit card. Error messages are also defined here. 5. Double-click the data folder to open it. Additional details on portal customization can be found in our forum at: http://wiki.ubnt.com/UniFi_FAQ#Hotspot_-_Portal_ Customization Ubiquiti Networks, Inc.

  • Page 48: Appendix B: Unifi Discovery Utility

    The LED on the Access Point will flash so that it can be identified from other Access Points. If the Access Point’s status requires the entry of a username and password, enter them before clicking Apply. Ubiquiti Networks, Inc.
  • Page 49 Apply. Reset Click to restore the Access Point to factory default settings. The following window appears: If the Access Point’s status requires the entry of a username and password, enter them before clicking Apply. Ubiquiti Networks, Inc.

  • Page 50: Appendix C: Specifications

    6.5 Mbps to 300 Mbps (MCS0 - MCS15, HT 20/40) 802.11b 1, 2, 5.5, 11 Mbps 802.11g 6, 9, 12, 18, 24, 36, 48, 54 Mbps 802.11g 6, 9, 12, 18, 24, 36, 48, 54 Mbps * 2.4 GHz Ubiquiti Networks, Inc.
  • Page 51 Supported Data Rates (Mbps) Standard Data Rates 802.11n 6.5 Mbps to 300 Mbps (MCS0 - MCS15, HT 20/40) 802.11b 1, 2, 5.5, 11 Mbps 802.11g 6, 9, 12, 18, 24, 36, 48, 54 Mbps * 2.4 GHz Ubiquiti Networks, Inc.

  • Page 52: Appendix D: Safety Notices

    Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection. e. Protective bonding must be installed in accordance with local national wiring rules and regulations. Ubiquiti Networks, Inc.

  • Page 53: General Warranty

    Buyer for breach of warranty and shall constitute fulfillment of all liabilities of UBIQUITI NETWORKS with respect to the quality and performance of the Products. UBIQUITI NETWORKS reserves the right to inspect all defective Products (which must be returned by Buyer to UBIQUITI NETWORKS factory freight prepaid).

  • Page 54: Appendix F: Compliance Information

    1. this device may not cause interference, and 2. this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil numérique de la classe A est confrome à la norme NMB-003 Canada. Ubiquiti Networks, Inc.

  • Page 55: Rohs/Weee Compliance Statement

    Al desechar y reciclar correctamente estos aparatos estará contribuyendo a evitar posibles consecuencias negativas para el medio ambiente y la salud de las personas. Si desea obtener información más Ubiquiti Networks, Inc.

  • Page 56: Appendix G: Declaration Of Conformity

    UBIQUITI NETWORKS device, megfelel a vonatkozó alapvetõ [Hungarian] követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér me l sir UBIQUITI NETWORKS yfir ví a UBIQUITI NETWORKS device, er í samræmi vi grunnkröfur og a rar kröfur, sem ger ar [Icelandic] eru í tilskipun 1999/5/EC.

  • Page 57: Appendix H: Contact Information

    Support Forum: forum.ubnt.com Downloads: downloads.ubnt.com 91 E. Tasman Drive San Jose, CA 95134 www.ubnt.com © 2012 Ubiquiti Networks, Inc. All rights reserved. UniFi ™ and Ubiquiti Networks ™ are trademarks of Ubiquiti Networks, Inc. Google Maps ™ is a trademark of Google, Inc.

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