Yeastar Technology S-Series Administrator's Manual
  1. Manuals
  2. Brands
  3. Yeastar Technology Manuals
  4. PBX
  5. S-Series
  6. Administrator's manual

Yeastar Technology S-Series Administrator's Manual

Voip pbx
Hide thumbs Also See for S-Series:
Table of Contents

Advertisement

Quick Links

See also: Installation Manual
https://arttel.ru/
https://arttel.ru/shop/ip-ats/yeastar-s50
S-Series VoIP PBX

Administrator Guide

Sales Tel: +86-592-5503309
E-mail: sales@yeastar.com
Support Tel:+86-592-5503301
E-mail: support@yeastar.com
Web: http://www.yeastar.com
Version: 30.0.0.32
Revised: 2016.06.27

Advertisement

Table of Contents
loading

Related Manuals for Yeastar Technology S-Series

Summary of Contents for Yeastar Technology S-Series

  • Page 1: Administrator Guide

    S-Series VoIP PBX Administrator Guide Sales Tel: +86-592-5503309 E-mail: sales@yeastar.com Support Tel:+86-592-5503301 E-mail: support@yeastar.com Web: http://www.yeastar.com Version: 30.0.0.32 Revised: 2016.06.27 https://arttel.ru/shop/ip-ats/yeastar-s50...
  • Page 2 Declaration of Conformity Hereby, Yeastar Information Technology Co., Ltd. declares that Yeastar S-Series IP PBX is in conformity with the essential requirements and other relevant provisions of the CE, FCC. Warranty The information in this document is subject to change without notice.

  • Page 3: Table Of Contents

    S-Series IP PBX Administrator Guide Contents About This Guide ........................ 1 S-Series Overview .......................... 2 Introduction ........................... 2 Feature Highlights ......................... 2 Expansion Board ........................... 3 Expansion Board – EX08 ......................3 Expansion Board – EX30 ......................3 D30 Module ..........................3 Hardware Overview ........................
  • Page 4 S-Series IP PBX Administrator Guide Date & Time ..........................22 Email ............................23 Storage ............................23 Storage Devices ........................23 Storage Locations ........................25 Auto Cleanup ........................... 25 Extensions .........................27 Add New Extension ........................27 Add Bulk Extensions ........................32 Search and Edit Extension ......................
  • Page 5 S-Series IP PBX Administrator Guide SMS ............................71 SMS to Email ........................... 71 Email to SMS ........................... 72 Voice Prompts ........................74 Prompt Preference ........................74 System Prompt ..........................74 Upload System Prompts ......................74 Download Online Prompt ......................75 Music on Hold ..........................
  • Page 6 S-Series IP PBX Administrator Guide Memory ..........................100 LAN ............................101 Storage Usage .......................... 101 Maintenance ........................102 Upgrade ............................ 102 Automatic Upgrade ........................ 102 Browsing File from Local PC to Upgrade ................103 Upgrade through HTTP......................103 Upgrade through TFTP ......................103 Backup and Restore ........................

  • Page 7: About This Guide

    Thanks for choosing Yeastar S-Series IP PBX. This guide is intended for administrators who need to prepare for, configure and operate S-Series IP PBX. In this guide, we describe every detail on the functionality and configuration of the PBX. We begin by assuming that you are interested in S-Series IP PBX and familiar with networking and other IT disciplines.

  • Page 8: S-Series Overview

    Yeastar S-Series delivers exceptional cost savings, productivity and efficiency improvements, delivering power, performance, quality and peace of mind. The all new S-Series is engineered for the communications needs of today and tomorrow, and with the Yeastar unique modular design future proofs your investment choice.

  • Page 9: Expansion Board

    S-Series IP PBX Administrator Guide Expansion Board Yeastar S100 and S300 are expandable.  S100 supports up to 2 EX08/EX30 Expansion Spans; supports 1 D30 Module.  S300 supports up to 3 EX08/EX30 Expansion Spans; supports up to 2 D30 Modules.

  • Page 10: Hardware Overview

    S-Series IP PBX Administrator Guide Hardware Overview Yeastar S20 Front Panel Power Indicator System Status RJ11 Port Status WAN Status LAN Status Rear Panel Power RJ11 Port Reset Antenna Socket TF Slot Yeastar S50 Front Panel System Indicator Power Indicator...

  • Page 11: Yeastar S100

    S-Series IP PBX Administrator Guide Rear Panel Power Switch Antenna Socket Power Inlet Protective Earth Yeastar S100 Front Panel (1*EX30 + 1*EX08) E1/T1 Port RJ11 Port RJ11 Port Status Rear Panel Antenna Socket SD Slot Console Power Switch Power...

  • Page 12: Yeastar S300

    S-Series IP PBX Administrator Guide Yeastar S300 Front Panel (1*EX30 + 2*EX08) E1/T1 Port RJ11 Port RJ11 Port RJ11 Port Status RJ11 Port Status Rear Panel Antenna Socket SD Slot Console Power Switch Power Power Inlet System Protective Earth...

  • Page 13: Port Description

    S-Series IP PBX Administrator Guide Blinking rapidly: the trunk is in use.  Blinking slowly: the BRI line is Orange light disconnected.  Static: the BRI line is connected or in use.  Blinking slowly: no PSTN line is...

  • Page 14: Getting Started

    S-Series IP PBX Administrator Guide Getting Started This chapter explains how to log in Yeastar S-Series Web GUI, use the taskbar and widgets, and open applications with the Main Menu.  Accessing Web GUI  Web Configuration Desktop ...

  • Page 15: Web Configuration Desktop

    S-Series IP PBX Administrator Guide Web Configuration Desktop When you log in Yeastar S-Series Web GUI, you will see the desktop. From here, you can manage settings, install applications, or view system resource information. Desktop The desktop is where your application windows are displayed.

  • Page 16: Options

    S-Series IP PBX Administrator Guide Figure 2-4 Main Menu Options Click the options icon to logout, change Web language or modify your account settings. Figure 2-5 Options Language  Select Language to change web language. My Settings  Click My Settings to modify your account settings. Here you can change the login password and bind your email address with the account.

  • Page 17: Save And Apply Changes

    Save and Apply Changes Click on Save button after your configurations on the S-Series system, do not forget to click Apply button on the upper right of the desktop to submit all the changes. If the change requires reboot to take effect, the system will prompt you with a pop-up window.

  • Page 18: System Settings

    Storage Network After successfully logging in the S-Series Web GUI for the first time with the factory IP address, users could go to Settings > System > Network to configure the network for S-Series. Yeastar S-Series supports two Ethernet modes: Dual and Bridge.

  • Page 19: Openvpn

    VLAN Priority OpenVPN S-Series supports OpenVPN. The system provides detailed VPN configurations on the Web GUI and you can also upload the VPN configuration package to the system to make it work. Before using OpenVPN feature, please Enable OpenVPN first, then choose the Type to configure...

  • Page 20: Static Route

    S-Series IP PBX Administrator Guide your router cannot support DDNS, we can set up DDNS on Yeastar system. Yeastar S-Series supports the following DDNS servers: dyndns.org  freedns.afraid.org  www.no-ip.com  www.zoneedit.com  www.oray.com  3322.org  Check the DDNS configuration parameters below.

  • Page 21: Security

     Check the Static route settings below. Table 3-4 Static Routes Settings Description Static Route Enter the destination IP address or IP subnet for the S-Series to reach using the static route. Destination Example: IP address: 192.168.6.120 ...

  • Page 22: Firewall Rules

    S-Series IP PBX Administrator Guide .Firewall Rules Users could add rules to accept or reject traffic through the system. Go to Settings > System > Security > Firewall Rules to configure firewall for the system. Before adding firewall rules, please check the option Enable Firewall, then click Save to enable the firewall.

  • Page 23: Ip Auto Defense

    Time Interval sets 90 and Time Interval sets 60 mean 90 IP packets are allowed in 60 seconds. Service The service page displays all the service status and port on S-Series. Table 3-7 Service Configuration Protocol or Service Description The default access protocol is HTTPS and the port is 8088.
  • Page 24 The default port is 5061. SIP TLS DHCP Check the box Enable DHCP Server, S-Series will acts as a DHCP server. This feature is used when you do phone provisioning through DHCP mode. Figure 3-4 DHCP Server Gateway: enter the gateway IP address.

  • Page 25: Certificate

    AMI user. If you do not set this option, all IPs will be denied. Certificate S-Series supports TLS and HTTPS protocols. Before using these two protocols, you need to upload the relevant certificates to the system.

  • Page 26: Database Grant

    S-Series IP PBX Administrator Guide should upload this certificate to S-Series. If TLS client (i.e. IP phone) enables “TLS Verify server”, you should also upload the relevant CA certificate on IP phone. Database Grant Yeastar S-Series is using MySQL database. The 3 party software can access MySQL via the Internet.

  • Page 27: Add New User Permission

    Add New User Permission Log in the S-Series Web GUI with the Super Admin account, go to Settings > System > User Permission. Click to add a new User Permission. The following window prompts. Choose the user and privilege type, then check the options to enable the privileges for the user.

  • Page 28: Date & Time

    Synchronize With NTP Server: if you choose this mode, the system will adjust its internal clock  to a central network server. Please note S-Series should be able to access the Internet if you choose this mode. NTP Server: enter a NTP server.

  • Page 29: Email

    In the prompt, fill in an email address to send a test email to verify the Email settings. Storage Yeastar S-Series provides local storage (Flash) and supports external storage TF/SD card. Users could choose where to store the voicemails, CDR, recordings and logs. Storage Devices Go to Settings >...
  • Page 30 Once that has been set up, please follow the following instructions to configure network drive: Choose a window-based computer that is always in service. Create a folder. Share this folder to Everyone. Click and input the Net-Disk information in Yeastar S-Series: Figure 3-13 Add Network Disk https://arttel.ru/shop/ip-ats/yeastar-s50...

  • Page 31: Storage Locations

    When the storage devices are configured and ready to use, you can select where to store CDR, Recordings, Voicemail, one-touch recordings, logs. Figure 3-15 Storage Locations Auto Cleanup Yeastar S-Series supports auto clean for CDR, logs, voicemails, one-touch recordings and recordings. Table 3-9 Auto Cleanup Settings CDR Auto Cleanup Set the maximum number of CDR that should be retained.
  • Page 32 S-Series IP PBX Administrator Guide threshold is reached. Recordings Preservation Set the maximum number of days that recording files should be Duration retained. The default is left blank. Logs Auto Cleanup Set the maximum number of days that logs should be retained.

  • Page 33: Extensions

    S-Series IP PBX Administrator Guide Extensions This chapter explains how to create and configure extensions on S-Series. Yeastar S-Series supports SIP, IAX and FXS extensions. An extension can be set to the 3 types and be registered to different devices. Go to PBX > Extensions and Trunks > Extensions page to configure the extensions.
  • Page 34 The password for the user to register the SIP or IAX account. For Registration Password example, 12t3f6. Yeastar S-Series IP PBX supports SIP forking. SIP forking refers to the process of “forking” a single SIP call to multiple SIP endpoints. Concurrent Registrations The value of Concurrent Registrations limits how many SIP endpoints the extension can be registered.
  • Page 35 S-Series IP PBX Administrator Guide Call Forwarding Always redirect the call to the designated destination. Voicemail: redirect the caller to leave a voice message.  Extension: redirect the caller to another extension.  Always Users' Mobile Number: redirect the caller to the mobile ...
  • Page 36 S-Series IP PBX Administrator Guide Don‟t Disturb. When DND is enabled for an extension, the extension will not be available. Advanced Settings  Table 4-3 Extension Configuration Parameters – Advanced VoIP Settings This setting should be used when the system is using a public IP address, communicating with devices hidden behind a NAT device (such as a broadband router).
  • Page 37 S-Series IP PBX Administrator Guide Set the maximum amount of time, in milliseconds, that a hook Max Flash Detection flash must remain depressed in order for the system to consider it as a valid flash event. The default is 1000 ms.

  • Page 38: Add Bulk Extensions

    S-Series IP PBX Administrator Guide Add Bulk Extensions You can batch add SIP/IAX extensions on the system, which help you add a large amount of extensions quickly. Click to add extensions in bulk. Figure 4-3 Add Bulk Extensions Table 4-4 Bulk Add Extensions Configuration Parameters...

  • Page 39: Search And Edit Extension

    S-Series IP PBX Administrator Guide extension. Fixed: use the text filled in as the password for all extensions.  Prefix + extension number: fill in a prefix and the password will  be the text plus the extension‟s number.

  • Page 40: Extension Group

    S-Series IP PBX Administrator Guide Extension Group Extension Group feature allows you to assign and categorize extensions in different groups, which helps you to better manage the configurations in the system. For example, you can create Support and Sales groups, when configuring Outbound Route, you can select a extension group instead of each extension.

  • Page 41: Trunks

    To extend FXO trunk on the system, you need to insert O2 module to S-Series. Go to Settings > PBX > Trunks to edit the FXO trunk. Before configuring a FXO trunk, please make sure that the analog line is connected to S-Series FXO port.
  • Page 42 S-Series IP PBX Administrator Guide  Polarity Reversal: the call will be considered as “hang up” on a polarity reversal. Specify how many busy tones to wait for before hanging up. The Busy Count default is 4. If you wish to customize, enter the value in the text box directly.

  • Page 43: Bri Trunk

    D channel is used for any combination of data, control/signalling, and X.25 packet networking. To extend BRI trunk on the system, you need to insert B2 module to S-Series and connect the BRI port to the BRI provider with a RJ45-RJ11 cable.
  • Page 44 S-Series IP PBX Administrator Guide Configure the switch type according to the direction provided by Switch Type your service provider. 2) Advanced Settings Table 5-6 BRI Trunk Configuration Parameters – Advanced Advanced This option enables or disables echo cancellation. The Echo Cancellation default is checked.
  • Page 45 S-Series IP PBX Administrator Guide The PI provides instructions on whether or not the Presentation Indicator provided calling line identity is allowed to be presented, or indicate that the number is not available. The SI provides information on the source and the quality Screen Indicator of the provided information.

  • Page 46: Gsm/Cdma/3G Trunk

    S-Series IP PBX Administrator Guide Figure 5-2 Bind Consecutive DOD Numbers to Multiple Extensions GSM/CDMA/3G Trunk Yeastar S-Series supports GSM/CDMA/3G trunk. To extend the trunk, you need to install GSM/CDMA/3G module to the S-Series and insert SIM card on the module. Click to edit the trunk.

  • Page 47: Voip Trunk

     Peer To Peer: IP based VoIP trunk. A “Peer To Peer” VoIP trunk does not require S-Series to register with the provider. The IP address of S-Series needs to be configured with the provider, so that it knows where calls to your number should be routed.
  • Page 48 Domain name, fill in the IP address instead. 2) Codec Select codec for the VoIP trunk. Yeastar S-Series supports the codecs: a-law, u-law, GSM, iLBC, SPEEX, G722, G726, ADPCM, G729A, H261, H263, H263P, and H264. Figure 5-3 VoIP Trunk Codec...
  • Page 49 S-Series IP PBX Administrator Guide 3) Advanced Table 5-12 VoIP Trunk Configuration Parameters - Advanced VoIP Settings Enable this to send SIP OPTIONS packet to SIP device to check if Qualify the device is up. Set the transport method used by the trunk.

  • Page 50: E1/T1/J1 Trunk

    S-Series IP PBX Administrator Guide Figure 5-4 Add One DOD with Multiple Extensions  Bind Consecutive DOD Numbers to Multiple Extensions Enter the DOD number range and select the extensions. Figure 5-5 Bind Consecutive DOD Numbers to Multiple Extensions...
  • Page 51 S-Series IP PBX Administrator Guide 1) Basic Settings Table 5-13 PRI Trunk Configuration Parameters PRI Signaling Give this trunk a name to help you identify this trunk. Trunk Name Specify the interface type according to the trunk specification. Interface Type...
  • Page 52 S-Series IP PBX Administrator Guide Choose the frame format for this trunk. When the Interface Type is E1, the options are: · Enable CRC4 · Disable CRC4 Framing CRC4 is a method of checking for errors in data transmitted on E1 trunk lines.
  • Page 53 S-Series IP PBX Administrator Guide · AMI Choose the codec for this trunk. Codec This option enables or disables echo cancellation. The default is Echo Cancellation checked. Set the channel used to carry control information and signaling information. When the Interface Type is E1, enter a channel number from 1 to...
  • Page 54 S-Series IP PBX Administrator Guide Choose the codec for this trunk. Codec This option enables or disables echo cancellation. The default is Echo Cancellation checked. 2) Advanced Table 5-17 PRI Trunk Configuration Parameters - Advanced PRI Signaling Decide whether to enable transmission of facility-based ISDN...
  • Page 55 S-Series IP PBX Administrator Guide that enables a company to identify which telephone number was dialed. Users could configure DNIS to allow the IP phones to display which trunk is passing the call. This number is used to identify which line of the trunk is DID Number passing the call.
  • Page 56 S-Series IP PBX Administrator Guide Calling Party Numbering Type Calling Party Number Type Called Party Number Type Called Party Number Type 3) DOD DOD (Direct Outward Dialing) means the caller ID displayed when dialing out. Before configuring this, please make sure the provider supports this feature.

  • Page 57: Call Control

    Time Conditions Inbound Routes When a call comes into S-Series from the outside, S-Series needs to know where to direct it. It can be directed to an extension, a ring group, a queue or a digital Receptionist (IVR) etc. Go to Settings > PBX > Call Control > Inbound Routes to edit inbound routes.
  • Page 58 S-Series IP PBX Administrator Guide 3) Caller ID Pattern Define the Caller ID Number that is allowed to call in through this inbound route. Leave this field blank to match any or no CID info. You can also use patterns match to map a range of numbers.

  • Page 59: Outbound Routes

    Note:  Yeastar S-Series compares the number with the pattern that you have defined in your route 1. If matches, it will initiate the call using the selected trunks. If it does not, it will compare the number with the pattern you have defined in route 2 and so on. The outbound route which is in a higher position will be matched firstly.
  • Page 60 S-Series IP PBX Administrator Guide matches are possible. Strip Allow the users to specify the number of digits that will be stripped from the front of the phone number before the call is placed. For example, if users must press 0 before dialing a phone number, one digit should be stripped from the dial string before the call is placed.

  • Page 61: Auto Clip Routes

    S-Series IP PBX Administrator Guide 5) Password You can prompt users for a password before allowing calls to progress. The options are:  None  PIN List: select a list of PIN  Password: enter a single password which will be needed when dialing through this outbound...

  • Page 62: Time Conditions

    S-Series IP PBX Administrator Guide  Match Outgoing Trunk: if enabled, only the incoming call that came to the PBX through the same trunk which made the call will be match against the AutoCLIP List.  Member Trunks: choose the trunks, AutoCLIP Route will apply to the selected trunks.

  • Page 63: Add A Holiday

    S-Series IP PBX Administrator Guide  Days of Week: select a week day, month day, and/or month range in which you want this time range to apply.  Advanced Options: this option is disabled by default. If it is enabled, you need to set the month and the day of the month.

  • Page 64: Call Features

    Like most organizations, where possible, we would like to route incoming calls an Auto Attendant. You can create one or more IVR (Auto Attendant) on S-Series to achieve it. When calls are routed to an IVR, S-Series will play a recording prompting them what options the callers can enter such as “Welcome to XX, press 1 for Sales and press 2 for Technical Support”.

  • Page 65: Ring Group

    S-Series IP PBX Administrator Guide How long (in seconds) we wait for the caller to enter an option on their phone Key Timeout keypad before we consider it timed out and it follows the Timeout Destination as defined below.

  • Page 66: Queue

    Queues are designed to receive calls in a call center. A queue is like a virtual waiting room, in which callers wait in line to talk with the available agent. Once the caller called in S-Series and reached the queue, he/she will hear hold music and prompts, while the queue sends out the call to the logged-in and available agents.
  • Page 67 S-Series IP PBX Administrator Guide  Rememory: Round Robin with Memory, remembers where it left off in the last ring pass.  Linear: rings agents in the order specified in the configuration file. Failover Destination This selection shows all users. Selecting a user here makes them a dynamic agent of the current queue.

  • Page 68: Conference

    How to join the conference room if I am calling from outside (i.e. calling from my mobile phone)? In this case, an inbound route for conferences should be set on S-Series. A trunk should be selected in the inbound route and destination should be set to a conference room. When the outside users dial in the trunk number, the call will be routed to the conference room.

  • Page 69: Pickup Group

    S-Series IP PBX Administrator Guide Table 7-6 Conference Voice Menu Conference Administrator IVR Menu Mute/ un-mute yourself. Lock /unlock the conference. Eject the last user. Decrease the conference volume. Extend the conference. Increase the conference volume. Decrease your volume.

  • Page 70: Speed Dial

    Sometimes you may just need to call someone quickly without having to look up his/her phone number. You can by simply define a shortcut number. Speed Dial feature is available on Yeastar S-Series that allowing you to place a call by pressing a reduced number of keys. 1) Add Speed Dial Click to add a speed dial.
  • Page 71 Click and select the file to start uploading. The file must be a .csv file. Check the sample file below. You can export a speed dial file from S-Series and use it as a sample to start with. Figure 7-4 Speed Dial File The sample csv file will result in the following speed dial in Yeastar S-Series.

  • Page 72: Callback

    Figure 7-6 Export Speed Dial Callback Callback feature allows callers to hang up and get called back to Yeastar S-Series Callback feature could reduce the cost for the users who work out of the office using their own mobile phones.

  • Page 73: Disa

    The destination which the callback will direct the caller to. DISA DISA (Direct Inward System Access) allows someone calling in from outside Yeastar S-Series to obtain an “internal” system dial tone and make calls as if they were using one of the extensions of S-Series.

  • Page 74: Blacklist/Whitelist

    S-Series IP PBX Administrator Guide Password The password for this DISA. The maximum amount of time the system will wait before hanging up Response Timeout the call if the user has dialed an incomplete or invalid number. The default value is 10s.

  • Page 75: Pin List

    The file must be a .csv file. Open the file with notepad, check the sample below. You can export a blacklist/whitelist file from S-Series and use it as a sample to start with.

  • Page 76: Linking A Pin List To Outbound Routes/Disa

    S-Series IP PBX Administrator Guide features such as outbound routes. The PIN can also be presented in the CDR record. Go to Settings > PBX > Call Features > Pin List and click to add Pin list. Figure 7-13 Add PIN List Linking a PIN List to Outbound Routes/DISA After creating PIN lists, you can link the PIN lists to Outbound Routes or DISA.

  • Page 77: Sms

    2-Way Paging: make paging duplex, allowing all users in the group to talk and be heard by all.  Member: select the members of the group. Yeastar S-Series supports SMS to Email and Email to SMS features. To use these two features, you must do the following:  Install GSM/CDMA/3G module on the device.

  • Page 78: Email To Sms

    S-Series IP PBX Administrator Guide Figure 7-15 Enable Email to SMS Choose a GSM trunk and click , you will see the dialog appear as below. Click to add email address then click Figure 7-16 Edit SMS To Email When you send a SMS from your mobile to the GSM trunk number, the SMS message will be delivered to the email addresses.
  • Page 79 S-Series IP PBX Administrator Guide Figure 7-17 Enable SMS To Email https://arttel.ru/shop/ip-ats/yeastar-s50...

  • Page 80: Voice Prompts

    S-Series IP PBX Administrator Guide Voice Prompts In this chapter, we introduce how to manage voice on Yeastar S-Series, including the following sections:  Prompt Preference  System Prompt  Music on Hold  Custom Prompts Prompt Preference Select prompt files for the relevant options on this page.

  • Page 81: Download Online Prompt

    Click to download the latest prompts. The new downloaded system prompt will be displayed once installed successfully. You can select the prompt to apply in the S-Series system or delete it. Music on Hold Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by callers who have been placed on hold.

  • Page 82: Custom Prompt

    S-Series IP PBX Administrator Guide 2) Upload New Music Figure 8-4 Upload New Music Choose MOH Playlist from the drop-down menu. Click to select music file from your local computer, click to start uploading. Custom Prompt The default voice prompts and announcements in the system are suitable for almost every situation.
  • Page 83 S-Series IP PBX Administrator Guide Figure 8-6 Record New Custom Prompt Click , the selected extension will ring, pick up the call to start recording. https://arttel.ru/shop/ip-ats/yeastar-s50...

  • Page 84: General

    S-Series IP PBX Administrator Guide General This chapter explains general settings in the system, which can be applied globally to Yeastar S-Series.  Preference  Feature Code  Voicemail   Preference Table 9-1 Preference Configuration Parameters Option Description...

  • Page 85: Feature Code

    The default range is 660-669. Feature Code Feature Codes are used to enable and disable certain features available in the system. The S-Series local users can dial feature codes on their phones to use a particular feature. The default feature codes can be checked and changed via Settings > PBX > General > Feature Code.
  • Page 86 S-Series IP PBX Administrator Guide Extension Pickup Dial this feature code and an extension number to pick up a call that is ringing at the extension. The default feature code is *04. Intercom Intercom Dial this feature code and an extension number to page that extension.

  • Page 87: Voicemail

    S-Series IP PBX Administrator Guide Disable Forward When Busy Dial this feature code to disable when busy call forwarding. The default feature code is *072. Enable Forward No Answer Dial this feature code to forward calls to voicemail or a designated number when no answer.
  • Page 88 S-Series IP PBX Administrator Guide Table 9-3 Voicemail Configuration Parameters Message Options Max Messages per Folder This sets the maximum number of messages that can be stored in a single folder of voicemail. Max Message Time This sets the maximum length of a single voicemail message (in seconds).

  • Page 89: Voicemail To Email Template

    S-Series IP PBX Administrator Guide Voicemail to Email Template You can customize the Voicemail Email contents by clicking Figure 9-1 Voicemail To Email Template Settings Go to Settings > PBX > General > SIP to configure SIP settings. It is wise to leave the default setting as provided on this page.

  • Page 90: Nat

    PBX server. Usually you have to configure NAT settings when you want to register a remote extension to the PBX or when you need connect to the PBX via SIP trunk. Yeastar S-Series supports 3 methods to configure NAT: STUN, External IP Address and External Host.
  • Page 91 S-Series IP PBX Administrator Guide address/port.  No: use NAT mode only according to RFC3581.  Never: never attempt NAT mode or RFC3581 support.  Route: use NAT but do not include rport in headers. 2) External IP Address Figure 9-3 NAT Settings –...

  • Page 92: Codec

    Route: use NAT but do not include rport in headers. Codec A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet. S-Series supports G711 a-law, u-law, GSM, H261, H263, H263P, SPEEX, G722, G726, ADPCM, G719A, MPEG4. Note: If you would like to use G.729, please enter your license.

  • Page 93: Tls

    S-Series IP PBX Administrator Guide Figure 9-5 Codec Settings Yeastar S-Series supports TLS protocol, to use TLS, you need enable TLS via Settings > PBX > General > SIP > TLS. Check the TLS configuration parameters below. Table 9-8 TLS Configuration Parameters...

  • Page 94: Qos

    S-Series IP PBX Administrator Guide  Require: include “timer” value in Require header  Forced: include “timer” value in both "Supported" and "Required" header. The default is Supported. Session-expires The max refresh interval in seconds. Session-minse The min refresh interval in seconds, it must not be less than 90.

  • Page 95: Advanced

    S-Series IP PBX Administrator Guide Advanced Table 9-10 SIP Advanced Settings Option Description Allow RTP Re-invite By default, the system will route media steams from SIP endpoints through itself. Enabling this option causes the system to attempt to negotiate the endpoints to route packets to each other directly, bypassing the system.

  • Page 96: Recording

    S-Series IP PBX Administrator Guide Recording This chapter explains how to configure auto recording on Yeastar S-Series. Yeastar S-Series supports auto recording for an established call. Go to Settings > PBX > Recording to configure auto recording settings. Figure 10-1 Recording Prompt Settings...

  • Page 97: Event Center

    S-Series IP PBX Administrator Guide Event Center Yeastar S-Series can monitor system events and logs, then send email notifications to the specified contacts. Event Settings The system events are divided into three categories: Operation  Modify Administrator Password ...

  • Page 98: Notification Contacts

    S-Series IP PBX Administrator Guide Notification Contacts The administrator could add contacts here to define where to send the notifications. The system supports to send Email notification, Call notification and SMS notification. Click to add a contact. Figure 11-2 Notification Contacts...

  • Page 99: Event Log

    S-Series IP PBX Administrator Guide Event Log Go to Settings > Event Center > Event Log to check the event log. You can filter the event logs by selecting a event type, event name, and specifying a certain time period.

  • Page 100: Cdr And Recording

    S-Series IP PBX Administrator Guide CDR and Recording In CDR and Recording center, you can check all the call logs and recordings on the system. You can run reports against the logs and filter on the following:  Time ...

  • Page 101: Pbx Monitor

    S-Series IP PBX Administrator Guide PBX Monitor The PBX monitors the status of Extensions, Trunks and Concurrent Call. Go to PBX Monitor to check the real time status. Extension Status Figure 13-1 Extension Status Table 13-1 Extension Status Description...

  • Page 102: Trunk Status

    S-Series IP PBX Administrator Guide Malfunction in FXS interface; please examine the relevant interface and module. Trunk Status Figure 13-2 Trunk Status Table 13-2 FXO Trunk Status Description FXO Trunk Status The trunk is idle. The trunk is busy in use.
  • Page 103 S-Series IP PBX Administrator Guide The module is powered off. No SIM card inserted. No signal. PIN/PUK Error. GSM network registration failed. Malfunction in module; please examine the relevant module. Table 13-4 BRI/E1/T1 Trunk Status Description BRI/E1/T1 Trunk Status The trunk is idle.

  • Page 104: Concurrent Call

    S-Series IP PBX Administrator Guide Concurrent Call Figure 13-3 Concurrent Call https://arttel.ru/shop/ip-ats/yeastar-s50...

  • Page 105: Resource Monitor

    S-Series IP PBX Administrator Guide Resource Monitor Resource Monitor allows you to monitor the CPU usage, memory usage, disk utilization and network flow. Information On this page, you can check the system information, including Product, SN, Hardware version, Software version etc.

  • Page 106: Performance

    S-Series IP PBX Administrator Guide Performance Click on Performance tab to view the resource utilization data. The information of the chart will be shown upon mouseover. Figure 14-3 CPU Status Memory Figure 14-4 Memory Status https://arttel.ru/shop/ip-ats/yeastar-s50...

  • Page 107: Lan

    S-Series IP PBX Administrator Guide Figure 14-4 LAN Status Storage Usage Figure 14-5 Storage Usage https://arttel.ru/shop/ip-ats/yeastar-s50...

  • Page 108: Maintenance

    Trouble Shooting Upgrade Yeastar S-Series provides automatic updates; new firmware file will be checked via a cloud server. In addition, you can upgrade firmware manually. The system supports browsing firmware file from local PC and supports HTTP method, TFTP method.

  • Page 109: Browsing File From Local Pc To Upgrade

    S-Series IP PBX Administrator Guide Browsing File from Local PC to Upgrade Choose Type "Browsing File". Click , select the firmware file from your local PC. Note that the file should be a BIN file. Click to start uploading.

  • Page 110: Backup And Restore

    Figure 15-5 Upgrade Manually – TFTP Click Download to download the file and start to upgrade. Backup and Restore Yeastar S-Series provides Backup and Restore feature, which allows you to create a complete backup of the system configurations to a file. Notes: 1.

  • Page 111: Reset And Reboot

    S-Series IP PBX Administrator Guide package. 3. Backup from an earlier version cannot be restored on the system of a later version.  Create a New Backup Click to create a new backup. Figure 15-6 Create New Backup File ...

  • Page 112: System Log

    S-Series IP PBX Administrator Guide  Click to reboot the system  Click to reset the system to factory configurations. System Log Users could check system logs under Maintenance > System Log . The system logs will be generated everyday automatically and a log file will be listed in the System Log.

  • Page 113: Troubleshooting

    S-Series IP PBX Administrator Guide Figure 15-11 Operation Log Troubleshooting Yeastar S-Series provides multiple tools on the Web GUI for you to do troubleshooting. Go to Maintenance > Troubleshooting to check the tools. Ethernet Capture Tool Figure 15-12 Ethernet Capture Tool 1.

  • Page 114: Dahdi Monitor Tool

    S-Series IP PBX Administrator Guide The output result is in .tar format. Decompress the file and open the .pcap file using Wireshark software. DAHDI Monitor Tool This feature is used to monitor PSTN trunks on the system. Users could choose a PSTN trunk, then start to monitor the trunk.

  • Page 115: Traceroute

    S-Series IP PBX Administrator Guide Traceroute Enter the target IP address or hostname. Click Start to start capturing logs. The output result will display in the window as below. Figure 15-15 Traceroute https://arttel.ru/shop/ip-ats/yeastar-s50...

  • Page 116: App Center

    Yeastar S-Series has integrated Yeastar-designed applications into packages that can be installed on S-Series and managed with App Center. Yeastar S-Series provides you with a variety of applications. This chapter introduces applications available at App Center and how to manage the applications.

  • Page 117: Auto Provisioning

    S-Series IP PBX Administrator Guide Auto Provisioning Auto Provisioning is used to provision IP phones in bulk, including all user information, local phone book, firmware, and so on. Auto Provision is an easy and time-saving way to configure IP phones.
  • Page 118 S-Series IP PBX Administrator Guide Figure 16-3 Uninstall App NOTE: PBX Center is the core module of the system, it cannot be uninstalled. You can only upgrade the App. To update App, do any of the following: Click on Installed tab, choose one App and click Upgrade to update the App.

  • Page 119: Ldap Server

    This section explains how to use S-Series LDAP with different phones. The configuration settings you enter in your phone will alter wildly dependant on how your LDAP server is configured. In this guide, the LDAP settings on IP phone are configured according to Yeastar S-Series LDAP default settings.
  • Page 120 S-Series IP PBX Administrator Guide Figure 17- 2 Add Phonebook 2) Choose the phone book, click to edit it. Figure 17-3 LDAP Phone Book 3) Fill in the contact information on the page, click to add the contact in the phone book. Add other contacts in the same way.
  • Page 121 2) Click and select the file to start uploading. The file must be a .csv file. Check the sample file below. You can export a phone book file from S-Series and use it as a sample to start with. Figure 17-6 Phonebook File...
  • Page 122 S-Series IP PBX Administrator Guide LDAP Attributes The following table lists the most common attributes used to configure the LDAP lookup on IP phones. LDAP Attribute Name gn – givenName. First Name. cn – commonName. LDAP attribute is made up from given name joined to surname.
  • Page 123 S-Series IP PBX Administrator Guide The example configurations are set according to S-Series LDAP default settings. You can use the below settings as a starting point and adjust the filter and display attributes according to your needs. Field Value...

  • Page 124: Auto Provisioning

    NOTE: To use DHCP method, you need to disable DHCP server on your router, and enable DHCP server on S-Series (System > Security > Service), ensure that S-Series is the only DHCP server in your local network. Auto Provisioning Settings Device List To start with auto provisioning, you need scan devices in local network or add devices manually.
  • Page 125 S-Series IP PBX Administrator Guide Figure 18-1 Auto Provisioning Device List  Click to scan all the devices in the local network.  Click to add one device, choose the device model and fill in the device MAC address on the pop-up window.

  • Page 126: Upload Files

    Figure 18-3 Upload Files Click to upload a phone configuration file. Phonebook You can add contacts on S-Series, or upload a phone book to S-Series, the phone book on S-Series will be applied to the phones during the phone provision process. https://arttel.ru/shop/ip-ats/yeastar-s50...

  • Page 127: Firmware Upgrade

    Figure 18-4 Auto Provisioning Phonebook  Add Contact to add contacts on S-Series. If you choose the type as “Blacklist”, the contact will be Click added in the blacklist. A contact in the blacklist could not call in the IP phone.
  • Page 128 S-Series IP PBX Administrator Guide  Click to upload the phone firmware file to S-Series.  Check the box “Enable Download Firmware”, then the phone firmware will be updated during the phone provisioning process. [END] https://arttel.ru/shop/ip-ats/yeastar-s50...

Table of Contents