Clerk/Server Management - Ingenico ICT250 Quick Reference Manual

Available
Transaction
Types
Continued
Your terminal
supports various
transaction types.
Refer to this section for
information on what
transactions are
available and when to
use them.
Clerk/Server
Management
Accessible through the
Admin menu, clerk/server
management allows you
to manage IDs and
passwords. Press [#] to
access the Admin menu.
6
EBT Transactions (Retail Only)
EBT Sale An Electronic Benefits Transfer (EBT)
card is a government-issued card tied
to a specific government-assistance account.
EBT transactions require PIN entry, as well as a
trace number and balance amount printed on
receipts. An EBT sale transaction may be a food
stamp sale, or a cash benefit sale. The card must
be present.
EBT Force A sale transaction performed when
the terminal cannot reach the host to authorize
the transaction. Contact your voice authorization
center for an authorization code, then perform a
force transaction with the EBT card.
EBT Return Perform a return to refund money
to a cardholder's account from an EBT sale
completed in a closed batch (i.e., previous day).
May also be used to adjust a previous
transaction. Available only for food stamp
transactions.
EBT Balance Inquiry Obtain a customer's
remaining EBT account balance. Available for
both food stamp and cash benefit.
ADD ID
Adds new clerks or servers to your terminal. You will be prompted to
create an ID and a password, if enabled, for each new clerk/server.
DELETE IDs
Removes all or a single clerk/server from the terminal.
PRINT ID LIST
Prints a report of clerks/servers currently signed on.
AUTO ADD CLERK
This feature allows you to automatically add new clerks/servers
during a transaction. If you toggle the feature off, then the terminal
will not allow a transaction unless a valid clerk-server ID is entered.
CLERK PROMPT
Enable this feature to have the terminal prompt for a clerk/server ID
during each transaction.
CLERK WORDING
This feature allows you to alternate the terminal's verbiage from
"clerk," "server" or "cashier."
To initiate
Press [0] and
select EBT.
Press [Enter] and
select Force.
Press [1] and
select EBT.
Press [0], select
EBT and then
select Balance
Inquiry.