Draytek VIGORBX 2000 SERIES User Manual page 328

Case 1:
When Ken dials to Hunt Group number 200 for Sales Department from Trunk, all of the three
extensions (510, 511, 512) will ring at the same time. If no one answers the call, that call will
be queued by VigorBX 2000immediately. Then, Ken will listen the waiting music played by
VigorBX 2000. Within 40 seconds, these three extensions will ring again. If there is still no one
answering the call and the queue time out (set with 60 seconds) is up, such call will be hung
up.
Case 2:
All the three extensions in Sales Department are on the phone, then Joy dials to Sales
Department from Trunk. Such phone call will be queued by VigorBX 2000 immediately. If
Jonny ends the phone call conversation, the incoming call from Joy will be picked up by
Jonny.
Case 3:
When Joy and Joseph dial to Sales and R&D Departments at the same time (all of the
extensions for both departments are busy or no one can answer), these phone calls will be
queued by VigorBX 2000. Then, within 40 seconds, the incoming phone call signals from the
316 VigorBX 2000 Series User's Guide