Draytek VIGORBX 2000 SERIES User Manual page 305

parking number is 22201" informs you of the new extension 22201. Next, you can dial
the new extension to retrieve the call from a different phone. The new extension
number may also be displayed on your IP phone.
2. After you hang up the call, it is left on hold with the new extension and the caller will be
listening to the music on hold.
3. The call will remain on hold before someone retrieves it or the caller hangs up.
To retrieve a parked call, Steve can perform following actions on IP Phone B:
1. Pick up the phone and listen for a dial tone.
2. Dial 22201(the announced new extension) to continue the conversation.
C a l l P a r k
C a l l P a r k
Call Parking is similar to Call Transfer. But Call Transfer is a "blind" transfer. Sometimes you
are required to confirm if a person is available or not before transferring a call. For example,
Mike is manager and Jane is his secretary. When there is an incoming call, Jane always parks
the call. After the announcement, Jane hangs up and dials the extension of Mike and informs
him of the park number to retrieve the call. If Mike refuses to take the call, Jane hangs up
and dials park number by herself to pick up the call back and make some excuses. With Call
Transfer, Jane can just simply transfer the call to Mike directly.
Another useful scenario: During a conversation, you may need to go to another office for some
reason (for example, to check an important file). You can park the call and continue the
conversation from another phone at the other office.
VigorBX 2000 Series User's Guide
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