Result Faults - Jenn-Air JDB9600AW Technical Education

4.2

Result faults

Fault Cause
Poor rinsing result.
Unsatisfactory washing Lower spray arm blocked on the blow-out cap of the zeolite
result in the bottom basket container.
of zeolite appliances.
On account of an increased number of enquiries concerning the
washing result of the series GV640, the possible reasons for the
"poor washing result" complaint and information on possible
remedies are listed below.
Faults which can be clearly attributed to operating faults, as well
as inadequate maintenance, must not be claimed under the
warranty. Appropriate use and maintenance instructions can be
found in the indicated chapters in the Instructions for use and
Quick reference guide
From experience it is important to scrutinise not only the fault
description but also the circumstances of the occurrence on
acceptance of the order and to mention these in the order.
• Tablet does not fall into the basket handle on 86 cm
appliances.
• Spray arm stiff, sticking.
• non-return valve defectively/blocked/clogs
• Dispenser does not open, because Tab blocks the
dispenser cover, Tab upright inserted
• remainders in the dispenser
• Missing cover of water softener in AU models
.
Fault correction
• Insert tablet chute (material number 614935) into
top basket.
• Check that the spray arms function
(Use of glass door, material number: 81 cm:
341333; 86 cm: 341334) -> replace spray arm.
• Examine, release it
• Advise customer, insert Tab correctly
• Spraying arm blocked, dishes, smell donors in
grip cap - > advise customer
•
AU models are partially coated with a "dummy" -
equipped softener. Screw on lid.
Check that the cap is secure. It must be locked all the
way.
• Does the problem persist, sporadically or at specific intervals?
• Were different programmes or detergents used or tested?
• Has the problem been occurring since a specific time (new
utensils, change in detergent, ...)?
• Are only utensils in certain areas (only top/bottom basket, only
corner areas, ...) affected?
The performance test must be conducted in the customer service
test programme using the "glass door".