Technical Support - Emerson CSI 2140 User Manual

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Prevent battery degradation
When storing the CSI 2140 with the battery pack or storing the battery pack by itself for a
prolonged period of time:
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Prevent damage
To prevent damage to the analyzer:
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1.5

Technical support

If you have a problem, explain the exact nature of your problem. For example, what are the
error messages? (If possible, take a screen capture of the error message.) When do they
occur? Know what you were doing when the problem occurred. For example, what mode
were you in? What steps did you go through? Try to determine before you call whether the
problem is repeatable.
Hardware Technical Help
Please have the number of the current version of your firmware ready when you call. To
view the firmware version of the CSI 2140, select Home > ALT > F1 Version.
Software Technical Help
Please provide the software version numbers of your Microsoft
system and AMS Suite: Machinery Health Manager. In AMS Machinery Manager, select Help
> About.
Please be at your computer when you call. We can serve you better when we can work
through the problem together.
When charging the CSI 2140 with the battery pack or the battery pack by itself,
ensure the ambient temperature where the analyzer is located is 50° F to 95° F (10° C
to 35° C).
When operating the CSI 2140 with the battery pack, ensure the ambient
temperature where the analyzer is being used is -4° F to 122° F ( -20° C to 50° C).
Ensure the ambient temperature where the battery pack is located is -4° F to 95° F
( -20° C to 35° C). Due to the chemical composition of Lithium-Ion battery
technology, over time there will be some degradation that results in a reduced
charge capacity and performance. This degradation is unavoidable and irreversible.
Prolonged storage at temperatures outside this range, especially temperatures
above the high end, speeds up the degradation process.
Ensure the battery capacity is approximately 40 percent and periodically recharge
the battery pack (to approximately 40 percent charge capacity) during storage to
ensure the battery does not drain to low levels.
Disconnect the power supply from the CSI 2140 or the battery pack.
Do not connect a signal larger than 0 to 24 volts into the Accel input of the CSI 2140.
Do not connect a signal larger than +/- 24 volts into the Volts / Tach input of the CSI
2140.
CSI 2140 Machinery Health Analyzer
®
Windows operating
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