Diagnosis; Figure 137: Gxv3240 Diagnosis - Grandstream Networks GXV3240 User Manual

For example, in the above figure, the public IP address 8.8.8.8 is mapped to Mountain View in California,
USA. The time zone is UTC-07:00 and the weather code is USA0746.

Diagnosis

The GXV3240 provides a built-in diagnosis application for users to troubleshoot hardware issues related to
LCD, keypad, and touch screen, LED as well as extension board connection. Tap on the phone's
menu or desktop to launch Diagnosis application. The following figure shows the diagnosis menu. After
selecting the option, users could follow the diagnosis instruction to troubleshoot the device.

Figure 137: GXV3240 Diagnosis

Note: Users can start factory function app by dialing *2016, then tap on each item to perform the
corresponding diagnosis. (Under web UI -> Account -> Call Settings, users need to set "Enable Call
Features" to Yes, before dialing the diagnosis code).
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