Grandstream Networks GXV3240 User Manual
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Grandstream Networks GXV3240 User Manual

Ip multimedia phone for android
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Grandstream Networks, Inc.
TM
GXV3240 IP Multimedia Phone for Android
User Guide
GXV3240 User Guide

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Summary of Contents for Grandstream Networks GXV3240

  • Page 1 Grandstream Networks, Inc. GXV3240 IP Multimedia Phone for Android User Guide GXV3240 User Guide...

  • Page 2: Table Of Contents

    GXV3240 TECHNICAL SPECIFICATIONS ..................16 INSTALLATION ..................19 EQUIPMENT PACKAGING ......................... 19 CONNECT YOUR PHONE ........................19 GXV3240 EXTENSION MODULE (GXP2200EXT) ................21 SAFETY COMPLIANCES ........................22 WARRANTY ............................23 GETTING TO KNOW GXV3240 ..............24 USE THE TOUCHSCREEN ......................... 24 USE THE DESKTOP ...........................
  • Page 3 DND (DO NOT DISTURB) ........................62 VOICEMAIL/MESSAGE WAITING INDICATION ................63 CALL FORWARD ..........................64 MULTI-PURPOSE KEYS ........................65 SHARED CALL APPEARANCE (SCA) ....................67 CALL FEATURES ..........................69 CONTACTS ....................72 Firmware Version 1.0.1.27 GXV3240 User Guide Page 2 of 138...
  • Page 4 CALL HISTORY OPTIONS ........................89 DELETE CALL HISTORY ........................89 CALL HISTORY DETAILS........................89 SMS ......................91 VIEW SMS ............................91 CREATE NEW SMS ..........................92 DELETE SMS ............................93 CALENDAR ....................94 Firmware Version 1.0.1.27 GXV3240 User Guide Page 3 of 138...
  • Page 5 CALL RECORDER ........................114 DOWNLOADS ........................... 114 IP LOCATION ............................. 115 DIAGNOSIS ............................115 CAMERA ....................117 TAKE PICTURE ..........................117 RECORD VIDEO ..........................117 CAMERA SETTINGS ......................... 118 ANGLE ADJUSTMENT ........................118 Firmware Version 1.0.1.27 GXV3240 User Guide Page 4 of 138...
  • Page 6 ADD WI-FI NETWORKS ......................133 BLUETOOTH ............................. 133 TURN ON/OFF BLUETOOTH ....................134 CHANGE BLUETOOTH DEVICE NAME ................... 134 PAIR GXV3240 WITH A BLUETOOTH DEVICE ................ 134 UNPAIR A BLUETOOTH DEVICE ....................135 EHS HEADSET ..........................135 USB ..............................136 SD CARD ............................
  • Page 7 Table 2: GXV3240 Equipment Packaging ....................19 Table 3: GXV3240 Connectors ........................20 Table 4: GXP2200EXT Packaging ......................21 Table 5: GXV3240 Status Bar Notification Icons ..................36 Table 6: GXV3240 Keypad Buttons ......................40 Table 7: GXV3240 MWI LED Status ......................43 Table 8: GXV3240 Feature Code ........................
  • Page 8 Figure 4: GXV3240 Default Home Screen ....................24 Figure 5: GXV3240 Onscreen Menu ......................25 Figure 6: GXV3240 Finger Gestures on the Touch Screen ................ 25 Figure 7: GXV3240 Desktop Menu ......................27 Figure 8: Add Application Shortcut to the Desktop ..................28 Figure 9: Add Widget to the Desktop ......................
  • Page 9 Figure 40: Attended Transfer........................58 Figure 41: GXV3240 Conference Screen ....................59 Figure 42: GXV3240 Conference - Add New Call to the Conference ............59 Figure 43: GXV3240 Conference - Add Existing Call to Conference ............60 Figure 44: 4-way Conference Call Established ................... 60 Figure 45: Missed Call Screen ........................
  • Page 10 Figure 93: Multiple Email Accounts ......................101 Figure 94: GXV3240 GS Market ....................... 102 Figure 95: GXV3240 GS Market - Downloaded Applications ..............103 Figure 96: GXV3240 GS Market - Installed Applications ................104 Figure 97: GXV3240 GS Market - Uninstall Applications ................104 Figure 98: GXV3240 File Manager ......................
  • Page 11 Figure 121: GXV3240 Gallery - Picture Options ..................120 Figure 122: GXV3240 Music - Refresh Music List ..................122 Figure 123: GXV3240 Music - Play A Song ....................122 Figure 124: GXV3240 Music - Options ..................... 123 Figure 125: GXV3240 Music - Sort Songs ....................123 Figure 126: GXV3240 Music - Create Playlist ..................

  • Page 12: Document Purpose

    DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXV3240. This document covers the topics of phone installation, making basic calls, using phone's built-in applications and basic features. To learn the advanced features and configurations, please visit link http://www.grandstream.com/support...

  • Page 13: Gnu Gpl Information

    GXV3240 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 14: Change Log

    CHANGE LOG This section documents significant changes from previous versions of GXV3240 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.1.27  This is the initial version.

  • Page 15: Welcome

    User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXV3240 as it may cause damage to the products and void the manufacturer warranty.
  • Page 16 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby， Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

  • Page 17: Product Overview

    Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype, Microsoft Lync, and more).  Create Android apps for any business need to run on the GXV3240 using Google's API and Grandstream's SDK toolkit. GXV3240 TECHNICAL SPECIFICATIONS Table 1: GXV3240 Technical Specifications...
  • Page 18 User and administrator level passwords, MD5 and MD5-sess based Security authentication, 256-bit AES encrypted configuration file, TLS, SRTP (pending), HTTPS, 802.1x media access control English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Multi-language Chinese, Korean, Japanese, and more Firmware Version 1.0.1.27 GXV3240 User Guide Page 17 of 138...
  • Page 19 Storage: -10 C to 60 Humidity Humidity: 10% to 90% Non-condensing GXV3240 phone, handset with cord, base stand, universal power supply, Package Content network cable, lens cleaning cloth, quick installation guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter)

  • Page 20: Installation

    INSTALLATION EQUIPMENT PACKAGING Table 2: GXV3240 Equipment Packaging Main Case Handset Phone Cord 12V DC Power Adaptor Ethernet Cable Phone Stand Wall Mount Screen Cleaning Cloth Quick Installation Guide CONNECT YOUR PHONE Figure 1: GXV3240 Front View Firmware Version 1.0.1.27...

  • Page 21: Table 3: Gxv3240 Connectors

    RJ11 connector port to connect the extension board GXP2200EXT. To set up the GXV3240 as your desk phone, follow the steps below: 1. Attach the phone stand to the back of the phone where there is a slot for the phone stand. Upper part and bottom part are available for two angels;...

  • Page 22: Gxv3240 Extension Module (Gxp2200Ext)

    To set up the GXP2200EXT with the GXV3240, please follow the steps below: 1. On the back of the GXV3240 and the GXP2200EXT, there are slots for connector plate. Attach the connector plate between the slots for GXV3240 and the GXP2200EXT;...

  • Page 23: Safety Compliances

    3. Connect the GXP2200EXT to the GXV3240 via the EXT port using the RJ11-RJ11 cable provided with the GXP2200EXT; 4. Install the phone stand on the GXV3240 and the GXP2200EXT; 5. Power up the GXV3240. The GXP2200EXT will show the booting up screen with version information and connecting status;...

  • Page 24: Warranty

    WARRANTY If the GXV3240 phone was purchased from a reseller, please contact the company where the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.

  • Page 25: Getting To Know Gxv3240

    Shortcut: Contacts Shortcut: Call History Shortcut: Menu Shortcut: Voicemail Shortcut: Phone Dialer Figure 4: GXV3240 Default Home Screen Tap on the onscreen Menu icon , the settings and applications menu will be brought up as shown below. Firmware Version 1.0.1.27...

  • Page 26: Figure 5: Gxv3240 Onscreen Menu

    Figure 5: GXV3240 Onscreen Menu To fully manipulate the GXV3240 capacitive touch screen, use your fingers to operate the following on the GXV3240 icons, buttons, menu items, onscreen keyboard and etc. Figure 6: GXV3240 Finger Gestures on the Touch Screen Firmware Version 1.0.1.27...

  • Page 27: Use The Desktop

    This is usually used when viewing photos or web pages. USE THE DESKTOP DESKTOP MENU When the GXV3240 is on idle screen, press the MENU button to bring up phone's menu. Users can access to following in the desktop menu: Firmware Version 1.0.1.27...

  • Page 28: Add Application Shortcut To Desktop

    Access phone's settings such as "Personalized Account", "Wireless & Network", "Sound", "Display", "Storage", "Application" and etc. ADD APPLICATION SHORTCUT TO DESKTOP The shortcut of the applications installed on the GXV3240 can be added to the desktop for users' easy access. To add shortcut: 1. Tap on the on screen Menu icon to access the applications first.

  • Page 29: Add Widget To Desktop

    Figure 8: Add Application Shortcut to the Desktop ADD WIDGET TO DESKTOP The GXV3240 provides widgets like account bar (with different number of accounts supported), clock, calendar, contacts, Email, MPK, system setting shortcut, weather and etc. Users could conveniently add those widget to the desktop as preferred.

  • Page 30: Manage Desktop Items

    Figure 9: Add Widget to the Desktop MANAGE DESKTOP ITEMS On the GXV3240 desktop, users could tap on the desktop items to manage shortcuts and widgets. The following operations can be done:  Tap on the shortcut icon to open the application.

  • Page 31: Figure 10: Open Clock Widget

    2 seconds until a recycle bin icon shows up on the bottom of the screen. Drag the item up/down/left/right to the destination spot on the screen. Lift your finger once done. Firmware Version 1.0.1.27 GXV3240 User Guide Page 30 of 138...

  • Page 32: Set Wallpapers

    SET WALLPAPERS On the GXV3240 desktop, touch and press on an empty spot for about 3 seconds to bring up wallpaper settings. Or users could press menu button and select "Wallpaper" to set up the wallpaper for the desktop.

  • Page 33: Manage Running Applications

    Open a list of sample animated wallpapers built-in with the GXV3240. Select the live wallpaper to preview and then tap on "Set wallpaper".  Wallpapers Open a list of sample wallpapers built-in with the GXV3240. Select the picture to preview and then tap on "Set wallpaper". Figure 13: GXV3240 Choose Wallpaper MANAGE RUNNING APPLICATIONS On the GXV3240 desktop, press the Home button for about 2 seconds or select "Thread...

  • Page 34: Idle Screen

    IDLE SCREEN SWITCH IDLE SCREENS The GXV3240 supports multiple idle screens by sliding the screen horizontally. On the GXV3240 screen, slightly touch an empty area and slide to the left or right using your finger to switch between different idle screens.

  • Page 35: Figure 15: Set Up Home Idle Screen

    Please make sure the apps, shortcuts or widgets on the idle screen are removed first. Otherwise, the icon won't show for the idle screen. Firmware Version 1.0.1.27 GXV3240 User Guide Page 34 of 138...

  • Page 36: Use The Status Bar

    USE THE STATUS BAR The status bar on the top of the GXV3240 screen provides visual notification for the system settings and status, as well as quick access for important system settings. To access it, on the GXV3240 idle screen, slowly slide down from the top to the bottom of the screen as the following figure shows.

  • Page 37: Notifications In Status Bar

    Figure 18: GXV3240 Top Status Bar - Notification NOTIFICATIONS IN STATUS BAR The following table describes the icons used on the status bar for notification purpose. Table 5: GXV3240 Status Bar Notification Icons Network connected via Ethernet cable. Trying to connect to network via Ethernet cable.
  • Page 38 Silent mode is enabled. When it's on, the incoming call/message won't produce ring tone/notification tone from phone's speaker. SD Card is inserted. SD Card space full. USB flash drive is inserted. Downloading files via Internet connection. Updating applications. Firmware Version 1.0.1.27 GXV3240 User Guide Page 37 of 138...
  • Page 39 Call forward is set up for SIP account 3. Call forward is set up for SIP account 4. Call forward is set up for SIP account 5. Call forward is set up for SIP account 6. Firmware Version 1.0.1.27 GXV3240 User Guide Page 38 of 138...

  • Page 40: System Settings In Status Bar

    Speaker button to activate GXV3240 dialer under this mode.)  Auto: In this mode, the GXV3240 will automatically detect if the audio path is used by 3rd party app first. If so, it will use the handset mode "Disabled". Otherwise, keep it in "Enabled" mode. Please note that running the 3rd party app doesn't necessarily mean the audio path is used by the 3rd party app.

  • Page 41: Use The Keypad

    USE THE KEYPAD Figure 20: GXV3240 Keyboard KEYPAD BUTTONS Table 6: GXV3240 Keypad Buttons Contacts. Press to view and edit contact information. Backspace. Press for backspace when entering characters and numbers. Home. Press to go back to Home screen; or press and hold it for about 2 seconds, the current running applications and Manage Applications button will show.

  • Page 42: Keypad Shortcut Functions

    Firmware upgrade via SD card Insert the SD card to the GXV3240. The SD card should have the valid firmware bin file in it. Power cycle the phone and the MWI LED will light up. Wait until the MWI LED lights off. Then immediately press both * and # keys at the same time for about 8 seconds.

  • Page 43: Use The Message Waiting Indicator

    USE THE MESSAGE WAITING INDICATOR The GXV3240 message waiting indicator LED is on the upper right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The priority for the LED indicator is from high to low in the following table.

  • Page 44: Table 7: Gxv3240 Mwi Led Status

    Table 7: GXV3240 MWI LED Status Color LED Status Description Fast Flashing Incoming call Calling, Talking, Conferencing, Screensaver on when the Solid LCD is off Slow Flashing Call on hold Flashing Missed call (s), New voicemail (s), New SIP Message (s)

  • Page 45: Make Phone Calls

    To register SIP account, users could directly configure from phone's LCD menu->Settings->Advanced Settings->Account. Or users could log in the GXV3240 web GUI->Account page to fill in the necessary registration information, i.e., Account active, Account name, SIP Server, SIP User ID, SIP Auth ID, SIP Auth Password and etc.

  • Page 46: Dial A Number Directly

    Note: For web GUI login and configuration information, please refer to GXV3240 Administration Guide. Once the account is successfully registered, users could use one of the following ways to bring up dial screen to start making calls.  Take the handset off hook.

  • Page 47: Redial

    The timeout interval can be configured under web GUI->Account->Call Settings.  GXV3240 allows users to press # key as SEND key. This behavior can be disabled via option "Use # as Dial Key" under web GUI->Account->Call Settings. ...

  • Page 48: Dial A Number Via Call History

    3. Tap on the dial icon for the contact Figure 25 GXV3240 View Contacts DIAL A NUMBER VIA CALL HISTORY 1. Access Call History by tapping on icon on the bottom of the idle screen, or selecting from the phone Menu.

  • Page 49: Figure 27 Direct Ip Call

    To make a direct IP call, please follow the steps below: 1. Off hook the phone or select account in the idle screen to bring up dial screen on GXV3240; 2. Under "Mode" button in the call screen, tap on it and select the mode as "IP Call";...

  • Page 50: Answer A Call

    The phone needs to configure option "User Random Port" to "No" to accept direct IP calls;  In GXV3240 Contacts, if the phone number is IP address, direct IP call can be made by dialing this contact. ANSWER A CALL SINGLE INCOMING CALL ...

  • Page 51: Multiple Calls/Call Waiting

    LCD displaying the caller name and ID for the incoming call. In the right panel, the account bar in green is the ringing line from "Ben"; the account bar in black is the current active call with "John". "3165" is the callee account name. Figure 30: Call Waiting Firmware Version 1.0.1.27 GXV3240 User Guide Page 50 of 138...

  • Page 52: Call Hold

    1. During the call, users could record the conversation to the phone by tapping on "Options"->"Start Recording" on the call screen. 2. Once done, tap on "Options"->"Stop Recording" or hang up the call. 3. The recording files can be retrieved from the GXV3240 application "Recorder"->"Call" category. Firmware Version 1.0.1.27 GXV3240 User Guide...

  • Page 53: Figure 32: Gxv3240 Call Recording

    Figure 32: GXV3240 Call Recording MUTE During an active call, press the Mute button to mute the call. The mute icon will be displayed in the status bar on the top of the screen. Press the Mute button again to unmute the call.

  • Page 54: Figure 34: Turn On Video During Audio Call

    During an active audio call, on the call screen, tap on "Options" and select "Video On", a video request will be sent to the other party. Figure 34: Turn on Video During Audio Call  Accept video request Figure 35: Accept Video During Audio Call Firmware Version 1.0.1.27 GXV3240 User Guide Page 53 of 138...

  • Page 55: Switch Audio Channel During Call

    If the GXV3240 receives video request during the audio call, a message "Do you want to accept video?" will be prompted. Select "Yes" to establish video during the call. SWITCH AUDIO CHANNEL DURING CALL  The GXV3240 allows users to switch among handset, speaker or headset (RJ9 headset, Plantronics EHS headset and Bluetooth headset) when making calls.

  • Page 56: Auto-Attended Transfer

    AUTO-ATTENDED TRANSFER The GXV3240 support auto attended transfer which provides users a fast and easy way to complete attended transfer. 1. During the active call, press TRANSFER button to bring up the transfer screen;...

  • Page 57: Figure 37: Auto Attended Transfer

    3. Enter the digits and then press the "Send" soft key on the right; 4. When the GXV3240 hears the ringback tone, the following screen will show. Users could tap on "Cancel" to cancel the transfer or simply hang up the call to complete call transfer before answer;...

  • Page 58: Attended Transfer

    4. Select transfer mode as "Attended" in the transfer screen and tap on to transfer the call; 5. The call will be transferred and GXV3240 will hang up the call. Firmware Version 1.0.1.27 GXV3240 User Guide Page 57 of 138...

  • Page 59: Way Conference

    5-WAY CONFERENCE The GXV3240 supports up to 5-way conferencing on current firmware version 1.0.1.27. INITIATE CONFERENCE 1. When the phone is in idle, call screen, or during an active call, press CONFERENCE button to bring up conference screen;...

  • Page 60: Figure 41: Gxv3240 Conference Screen

    Figure 42: GXV3240 Conference - Add New Call to the Conference If there is other call on the GXV3240, it will show up when adding member to the conference. Users could then tap on the call to add it to the conference.

  • Page 61: Remove Party From Conference

    Figure 43: GXV3240 Conference - Add Existing Call to Conference 4. Repeat the above step to add more parties in. The following figure shows a 4-way conference established. Figure 44: 4-way Conference Call Established REMOVE PARTY FROM CONFERENCE To remove a party from the conference, tap on the on the right top corner for the corresponding party.

  • Page 62: End Conference

    GUI->Advanced Settings->Call Features and set "Auto Conference" to "Yes". To esablish call with auto conference when there are 1 or more calls on the GXV3240, simply press the conference button and all the calls on GXV3240 will be brought into the conference.

  • Page 63: Dnd (Do Not Disturb)

    DND (DO NOT DISTURB) When DND is on, the incoming calls to the GXV3240 will be blocked for all registered accounts with a reminder ring produced. To turn on/off DND: 1.

  • Page 64: Voicemail/Message Waiting Indication

    VOICEMAIL/MESSAGE WAITING INDICATION When there is a new voicemail, the Message Waiting Indication (MWI) LED icon will blink in red on the upper right corner of the GXV3240 and will show up in the status bar. To retrieve the voicemail: 1.

  • Page 65: Call Forward

     From Web GUI Log in GXV3240 web GUI and go to Account page->Call Settings. By default, Call Forward feature is set to "None". The Call Forward feature options are:  Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To"...

  • Page 66: Multi-Purpose Keys

     Call Forward on Busy / Call Forward No Answer: The incoming call will be forwarded when the GXV3240 is busy or no answer after certain interval "Delayed Call Forward Wait Time (s)". Figure 50: Call Forward - Busy/No Answer...

  • Page 67: Figure 51: Gxv3240 Mpk App - Add Number

    To configure MPK via MPK app on the GXV3240: 1. Download MPK app from GS Market and install it to the GXV3240. 2. Open the MPK app. Tap on on the upper right of the app and then tap on to start adding MPK numbers.

  • Page 68: Shared Call Appearance (Sca)

    Figure 53: GXV3240 MPK APP - Number List SHARED CALL APPEARANCE (SCA) The GXV3240 supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line.

  • Page 69: Figure 54: Gxv3240 Sca Settings On Lcd

    To configure SCA via web GUI, go to Account page->SIP Settings to fill out the options in the following figure. Figure 55: GXV3240 SCA Settings on Web UI For more information about SCA configuration and function, please refer to the link below: http://www.grandstream.com/products/gxp_series/general/documents/gs_sca_guide.pdf...

  • Page 70: Call Features

    CALL FEATURES The GXV3240 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call waiting, call forward and etc. Before using the following feature code, please make sure "Enable Call Features" option is set to "Yes" under web GUI->Account page->Call Settings.

  • Page 71: Firmware Version 1.0.1.27

    Dial *92 followed by the number to forward the call. The default timeout before the call is forwarded is 20 seconds. Cancel Delayed Call Forward. To cancel the delayed call forward:  Dial *93. Firmware Version 1.0.1.27 GXV3240 User Guide Page 70 of 138...

  • Page 72: Firmware Version 1.0.1.27

    Firmware Version 1.0.1.27 GXV3240 User Guide Page 71 of 138...

  • Page 73: Figure 56: Gxv3240 Contacts

    CONTACTS The GXV3240 supports up to 1000 entries in the contacts. Users can manage contacts by adding, deleting and modifying single contacts, downloading contacts from HTTP/TFTP server, importing contacts from external storage and exporting contacts to external storage. There are three ways to access GXV3240 contacts: ...

  • Page 74: Add Contacts

    3. Enter First name, Last name, Phone number and other information for the new contacts. Please make sure the account number field is selected so the GXV3240 will use this account to dial out the new contact. The account number field is located on the left of the "Phone" filed as highlighted below.

  • Page 75: Figure 58: Gxv3240 Contacts - Import Contacts

    Figure 58: GXV3240 Contacts - Import Contacts 4. Fill in the import options and scroll down to the bottom of the screen. 5. Tap on "Select the file" to import phonebook file from the directory in internal or external storage device.

  • Page 76: Figure 60: Gxv3240 Contacts - Download Contacts

    4. Select "Download" to bring up the "Download Contacts" dialog. Figure 60: GXV3240 Contacts - Download Contacts 5. Fill in the necessary options and then tap on "Download Now". The GXV3240 will send out request to the configured HTTP/TFTP server.

  • Page 77: Search Contacts

    2. Touching and pressing on the contact for about 2 seconds until the checkbox shows up. 3. Tap on the checkbox for the contacts to be selected. indicates the contact is selected. Firmware Version 1.0.1.27 GXV3240 User Guide Page 76 of 138...

  • Page 78: Add Contacts To Favorites

    Figure 61: GXV3240 Contacts - Select Contacts ADD CONTACTS TO FAVORITES 1. Select the contact to be added as described in [ SELECT CONTACTS 2. Tap on and select "Add to favourites". Figure 62: GXV3240 Contacts - Contacts Options There are another 2 methods to add contacts to favorites.

  • Page 79: Edit Contacts

    SHARE CONTACTS VIA BLUETOOTH 1. Select the contact as described in [ SELECT CONTACTS 2. Tap on and select "Send". Users will be able to send this contact to the connected Bluetooth Firmware Version 1.0.1.27 GXV3240 User Guide Page 78 of 138...

  • Page 80: Add Contacts To Blacklist

    To add a new group, tap on and select the existing contacts to the group. Figure 64: GXV3240 Contacts - Add New Group Note:  Users could also select group for the contact when adding or editing the contact.

  • Page 81: Figure 65: Gxv3240 Contacts - Contact Options

    CONTACTS STORAGE STATUS The GXV3240 contacts support up to 1000 entries. To check contact storage status, tap on to bring up contacts options and select "Storage Status". Figure 65: GXV3240 Contacts - Contact Options Figure 66: GXV3240 Contacts - Storage Status Firmware Version 1.0.1.27...

  • Page 82: Add Account To Sync Up Contacts

    ADD ACCOUNT TO SYNC UP CONTACTS On the GXV3240, users could add 3rd party application account (e.g., Gmail, Microsoft Lync, Skype, and etc.) so that the contacts there could be added to the GXV3240. To add 3rd party application account: 1.

  • Page 83: Figure 68: Add Account To Sync Up In Contact

    6. Follow the wizard and select "Existing" or "New" for the Google account. Figure 69: Add Google Account to Sync Up in Contact If users select "Existing", sign in with the Email address and password to complete the setup. Firmware Version 1.0.1.27 GXV3240 User Guide Page 82 of 138...

  • Page 84: Ldap Book

    LDAP BOOK In addition to local contacts, the GXV3240 also supports LDAP book if LDAP server is available within the network. Please refer to the following link for more details about how to use LDAP book on the GXV3240: http://www.grandstream.com/products/gxv_series/gxv3240/documents/gxv3240_ldap_book_guide.pdf Firmware Version 1.0.1.27...

  • Page 85: Blacklist

    BLACKLIST The GXV3240 has blacklist support for users to manage incoming calls. To access blacklist, tap on icon in the phone's menu. BLOCK HISTORY Open blacklist and tap on to view the block history. It shows the detailed information for the blocked calls: caller number, caller name and calling time.

  • Page 86: Delete Block History

    The blacklist can be added manually, add from contacts, or added from call history. Figure 72: GXV3240 Blacklist - Add Blacklist 2. The following figure shows manually adding number to blacklist. Once Manually add option is selected, a window will be prompted for users to enter the phone number in the first field and name/other note information in the second field (optional).

  • Page 87: Edit Blacklist

    1. In the blacklist, touch and press the entry for about 2 seconds until checkbox displays. 2. Tap on to edit the blacklist. 3. Tap on OK once done. Figure 74: Edit Entry From Blacklist Firmware Version 1.0.1.27 GXV3240 User Guide Page 86 of 138...

  • Page 88: Delete Blacklist

     Time Settings: Set up the block schedule. Select Block 24 Hours or Modify Time by specifying the Starting Time and Ending Time. Figure 75: Blacklist Settings Firmware Version 1.0.1.27 GXV3240 User Guide Page 87 of 138...

  • Page 89: Dial Out From Call History

    CALL HISTORY GXV3240 Call history provides users access to phone's call logs in different categories. Call history can be accessed in the following two ways:  Tap on on phone's menu or idle screen if call history shortcut is created on the desktop.

  • Page 90: Delete Call History

    Users can edit this number before calling, add this number to contacts, add this number to balcklist and send text message to this number. Figure 77: GXV3240 Call History - Options DELETE CALL HISTORY ...

  • Page 91: Figure 78: Gxv3240 Call History - Details

    Figure 78: GXV3240 Call History - Details The following operations could be done:  Dial out this number directly.  Bring up dial screen with the call history number. Users could edit the number before dialing out.  Delete the entry.

  • Page 92: View Sms

    The GXV3240 has built-in SMS application to send/receive message, if the SIP server supports SMS message. Users can create, edit draft, delete and check the storage status of SMS. The SMS app supports up to 1000 messages. Tap on on the phone's menu or desktop to launch SMS application.

  • Page 93: Create New Sms

    1. Select account to send the message from. Select the account to send the SMS message in the drop down box on the right side of the top menu. 2. Add number to send the message to. Firmware Version 1.0.1.27 GXV3240 User Guide Page 92 of 138...

  • Page 94: Delete Sms

    Enter the number of the contact to send the message too on the left side of the top menu. Users could also select contact from GXV3240 Contacts by tapping on Select the account to send the SMS message in the drop down box on the right side of the top menu.

  • Page 95: Calendar

    CALENDAR In Calendar application, users could synchronize events from Google account as well as create, modify and view the events. The GXV3240 also provides notification for the upcoming events from the Calendar. Tap on to launch Calendar application. SIGN IN CALENDAR When launching the Calendar application for the first time, the users will be required to sign in with a Google account.

  • Page 96: Figure 83: View Calendar

    When viewing the calendar by month, the blue mark on the date indicates there is event scheduled on that day. Tapping on it can view the scheduled event. Figure 84: View Calendar By Month Firmware Version 1.0.1.27 GXV3240 User Guide Page 95 of 138...

  • Page 97: Calendar Options

    CALENDAR OPTIONS In the Calendar application, press MENU button to bring up calendar options. Users could refresh calendar, search events and synchronize calendar with Google account by tapping on "Settings". Firmware Version 1.0.1.27 GXV3240 User Guide Page 96 of 138...

  • Page 98: Figure 87: Sign In Email

    EMAIL GXV3240 provides built-in Email application for users to access personal or business Email account. Tap to launch Email application. SIGN IN EMAIL When launching the Email application for the first time, a wizard will be provided for users to set up the Email account step by step.

  • Page 99: Figure 88: Select Email Account Type

    IMAP setup. When using IMAP, the Emails stay on the server side and users can see them from other devices as well. Please check with your network administrators for the correct Email account settings for POP3. Firmware Version 1.0.1.27 GXV3240 User Guide Page 98 of 138...

  • Page 100: Figure 90: Email Account Type - Imap

    Email account settings for POP3. Figure 91: Email Account Type - EXCHANGE 4. If "Next" is selected in step 2, users will see the following default account settings. Tap on "Next" again. Firmware Version 1.0.1.27 GXV3240 User Guide Page 99 of 138...

  • Page 101: Email Options

    MULTIPLE EMAIL ACCOUNTS Users could also add more than one Email account on the GXV3240. To do this, go to phone's Settings- >Accounts, tap on "Add account" and select "Email". A new Email account setup wizard will show up for Firmware Version 1.0.1.27...

  • Page 102: Figure 93: Multiple Email Accounts

    Once another Email account is successfully added, users could tap on the account Email address on the upper left to switch between the Email accounts. Figure 93: Multiple Email Accounts Firmware Version 1.0.1.27 GXV3240 User Guide Page 101 of 138...

  • Page 103: View Apps

    GS MARKET The GXV3240 supports extensive amount of 3rd party Android applications. Users could install those applications from the built-in GS Market. If Google Play application is installed from GS market, users could log in and download all kinds of applications there as well.

  • Page 104: Download And Install Apps

    Figure 95: GXV3240 GS Market - Downloaded Applications UPDATE APPS The GXV3240 will automatically detect if there is a new version available for the installed apps to upgrade when the network connection is available and stable. Users can also view update status and manually update the apps in GS Market.

  • Page 105: Uninstall Apps

    Figure 96: GXV3240 GS Market - Installed Applications UNINSTALL APPS 1. Open GS Market and tap on to access the installed apps. 2. User will see "Uninstall" option for each app. Tap on "Unstall" for the app you would like to unstall.

  • Page 106: Tools

    File Manager application. COPY AND PASTE FILES Follow the steps below to copy and paste a file on the GXV3240. 1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for about 2 seconds until the checkbox shows up.

  • Page 107: Move Files

    The steps to move a file is similar to copy/paste a file. The difference is once the file is moved, the file will not be kept in the source folder. Follow the steps below to move a file on the GXV3240.

  • Page 108: Figure 101: Gxv3240 File Manager

    Figure 101: GXV3240 File Manager 2. Select the files or folders to be moved. Tap on to select all files or unselect all files. 3. Tap on and select "Move". The file will be copied. 4. Tap on the root directory to go back to the root directory.

  • Page 109: Send Files

    1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file for about 2 seconds until the checkbox shows up. Figure 104: GXV3240 File Manager Firmware Version 1.0.1.27 GXV3240 User Guide...

  • Page 110: Delete Files

    2 seconds until the checkbox shows up. 2. Tap on and select "Rename". A new dialog window will pop up for users to enter the new name. 3. Tap on OK. Firmware Version 1.0.1.27 GXV3240 User Guide Page 109 of 138...

  • Page 111: Ftp Server

    Under the File Manager root directory, screensaver is a system folder that users could not create or delete files/folders there. FTP SERVER The GXV3240 supports file transfer via FTP server. Once installed, users could access the GXV3240 file system from PC. Tap on in the phone's menu or desktop to open FTP Server application.

  • Page 112: Figure 107: Ftp Server - Start

    By default, when the users access the ftp server from a PC, a prompt will show asking for user name and password. The default user name and password are "admin". Firmware Version 1.0.1.27 GXV3240 User Guide Page 111 of 138...

  • Page 113: Figure 109: Ftp Server - Settings

    Figure 109: FTP Server - Settings RECORDER GXV3240 Recorder application allows users to record audio and access recording files from call recording. There is no time limits on the recorder as long as there is enough space to save the recording file.

  • Page 114: Figure 111: Normal Recorder - Start Recording

    2. Tap on "Save" to end recording. Figure 112: Normal Recorder - End Recording 3. The file will be saved and accessible under Recorder application "Normal" category. Tap on the recording file to play the recording. Firmware Version 1.0.1.27 GXV3240 User Guide Page 113 of 138...

  • Page 115: Figure 113: Call Recorder

    Tap on the checkbox to select the file. Then users could delete or share the file.  Tap on "Sort by size" or "Sort by date" to sort the downloaded files. Firmware Version 1.0.1.27 GXV3240 User Guide Page 114 of 138...

  • Page 116: Ip Location

    California, USA. The time zone is UTC-07:00 and the weather code is USA1267. DIAGNOSIS The GXV3240 provides a built-in diagnosis application for users to troubleshoot hardware issues related to LCD, keypad, and touch screen, LED as well as extension board connection. Tap on on the phone's menu or desktop to launch Diagnosis application.

  • Page 117: Figure 116: Gxv3240 Diagnosis

    Figure 116: GXV3240 Diagnosis Firmware Version 1.0.1.27 GXV3240 User Guide Page 116 of 138...

  • Page 118: Take Picture

    CAMERA The GXV3240 has built-in Camera to support taking pictures and recording videos. Users can also use the camera during SIP video calls as well as video calls via 3rd party applications such as Microsoft Lync. To access Camera to take pictures and videos, tap on Camera icon on the desktop or phone's menu.

  • Page 119: Angle Adjustment

    Figure 118: GXV3240 Camera Settings ANGLE ADJUSTMENT On the back of the GXV3240 camera, users could scroll the wheel up/down to adjust the camera angle. If users scroll the camera all the way up until the icon shows up on the status bar of the screen, the camera is turned off.

  • Page 120: Multimedia

    GXV3240. Figure 119: GXV3240 Gallery  Gallery albums The image related folders in the GXV3240 will be present in Gallery as thumbnails. Users can tap on the thumbnail to access the folder.  View pictures After accessing the album, slide left/right to view all the pictures.

  • Page 121: Figure 120: Gxv3240 Gallery - Edit Picture

    "Delete", "Edit", "Rotate", "Crop" or "Set Picture as" and etc. Figure 121: GXV3240 Gallery - Picture Options  Take picture/video Tap on on the upper right of the Gallery to start taking pictures or videos using the GXV3240 Firmware Version 1.0.1.27 GXV3240 User Guide Page 120 of 138...

  • Page 122: Music

    Bluetooth or 3rd party applications. MUSIC The GXV3240 has built-in music player to support audio files in AAC, MP3, AMR, WAVE, MIDI and Vorbis format. Tap on icon on the phone's menu or desktop to launch Music application.

  • Page 123: Edit Music

    Figure 122: GXV3240 Music - Refresh Music List 4. Select a song and tap on to play the song. Previous Pause Next Switch Play Mode Figure 123: GXV3240 Music - Play A Song EDIT MUSIC 1. In the music list, touch and press on one of the music file until the checkbox displays.

  • Page 124: Sort Music

    SORT MUSIC On the top menu of the Music application, users can sort music by "Song", "Artist", "Album" and "Playlist". Songs Artists Albums Playlists Figure 125: GXV3240 Music - Sort Songs Firmware Version 1.0.1.27 GXV3240 User Guide Page 123 of 138...

  • Page 125: Search Music

    1. Tap on to access Playlists. 2. Tap on to create a new playlist. Figure 126: GXV3240 Music - Create Playlist EDIT PLAYLIST 1. Tap on to access Playlists. 2. Touch and press one of the playlist for about 3 seconds to select it.

  • Page 126: Broswer

    BROSWER GXV3240 browser could be used in a similar way as a PC-based web browser, i.e., open web pages, bookmarks, view history, search and etc. Tap on on the phone's menu or desktop to launch the Browser application. Figure 127: GXV3240 Web Browser ...

  • Page 127: Figure 128: Gxv3240 Browser Menu Options

    Figure 128: GXV3240 Browser Menu Options  To open a new window, tap on icon on the upper right corner of the Browser. Then select open the new window. Figure 129: Open New Window in Browser  To open Bookmarks, History and Saved Pages, tap the icon...

  • Page 128: Rss News

    Figure 130: GXV3240 Web Browser-Bookmarks RSS NEWS ADD RSS WIDGET 1. On the GXV3240 idle screen, press Settings button and select "Edit Widgets". 2. A list of widgets will show on the bottom of the screen. Swipe left/right to find the "RSS News" widget.

  • Page 129: Rss Widget Settings

    Figure 131: GXV3240 RSS News RSS WIDGET SETTINGS On the RSS News widget, tap on to access RSS News settings.  Update Interval: Configure the interval to refresh the news. The valid range is from 10 minutes to 24 hours.

  • Page 130: Weather

    Figure 132: GXV3240 RSS News Settings WEATHER GXV3240 has a built-in Weather widget that provides weather information includes humidity, wind direction, wind speed (mph) and temperature in unit as configured by the users. ADD WEATHER WIDGET 1. On the GXV3240 idle screen, press Settings button and select "Edit Widgets".

  • Page 131: Figure 133: Gxv3240 Weather

    Figure 133: GXV3240 Weather WEATHER SETTINGS Tap on the weather widget to access settings. Users will see four softkeys on the bottom of the screen. Figure 134: GXV3240 Weather Settings  "Update": Tap to refresh the weather information.  "Share": Tap to share the weather information with other users.

  • Page 132: Figure 135: Gxv3240 Weather Update Settings

    Figure 135: GXV3240 Weather Update Settings Firmware Version 1.0.1.27 GXV3240 User Guide Page 131 of 138...

  • Page 133: Connect To Network And Devices

    2. Touch IPv4 settings. 3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type.  For DHCP, save the setting and the GXV3240 should be able to get IP address from the DHCP server in the network.

  • Page 134: Add Wi-Fi Networks

    6. The phone will start connecting to the Wi-Fi. The status bar will show Wi-Fi signal strength. 7. Once it's added and the password is remembered, the GXV3240 will connect to it again when the SSID is within the range.

  • Page 135: Turn On/Off Bluetooth

    4. Tap on the Bluetooth device to make it visible to all nearly Bluetooth devices. 5. The GXV3240 scans and displays the IDs of all available Bluetooth devices in range. If the device you would like to pair with does not show up in the list, ensure that the other device is turned on and set to be discoverable.

  • Page 136: Unpair A Bluetooth Device

    1. Go to the GXV3240 web GUI->Maintenance->Device Manager: Headset Type. Select "Plantronics EHS" or "Jabra EHS" and reboot the phone to take effect. 2. Connect EHS Headset to GXV3240. Insert headset connector into the RJ9 headset port on the back Firmware Version 1.0.1.27...

  • Page 137: Hdmi Device

    SD CARD 1. Insert your SD card into SD Card slot at the back of GXV3240. Please make sure the SD Card is inserted with right direction on the GXV3240 as indicated on the SD card slot.

  • Page 138: Figure 138: Settings->Display->Hdmi

    Scroll to the left or right to adjust the display on the output TV or LCD screen. Once done, tap on OK. Figure 139: Settings->Display->HDMI Display Settings 5. When the phone uses speaker, the audio output will be using the HDMI output device. Firmware Version 1.0.1.27 GXV3240 User Guide Page 137 of 138...

  • Page 139: Experiencing The Gxv3240 Application Phone

    FAQs User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support. Our technical support staff is trained and ready to answer all of your questions. Contact a technical...

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