GXV3240 TECHNICAL SPECIFICATIONS ..................19 INSTALLATION ..................23 EQUIPMENT PACKAGING ......................... 23 CONNECT YOUR PHONE ........................23 GXV3240 EXTENSION MODULE (GXP2200EXT) ................25 SAFETY COMPLIANCES ........................27 WARRANTY ............................27 GETTING TO KNOW GXV3240 ............... 29 USE THE TOUCHSCREEN ......................... 29 USE THE DESKTOP ...........................
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HOLD AND RESUME CONFERENCE ..................74 AUTO CONFERENCE MODE ...................... 74 MISSED CALL ............................. 75 DND (DO NOT DISTURB) ........................76 VOICEMAIL/MESSAGE WAITING INDICATION ................77 CALL FORWARD ..........................77 MULTI-PURPOSE KEYS ........................79 Firmware Version 1.0.3.30 GXV3240 User Guide Page 2 of 177...
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LOCAL CALL HISTORY........................107 DIAL OUT FROM CALL HISTORY ..................... 108 CALL HISTORY OPTIONS ......................108 DELETE CALL HISTORY ......................109 CALL HISTORY DETAILS ......................109 BROADWORKS XSI CALL HISTORY ....................110 Firmware Version 1.0.3.30 GXV3240 User Guide Page 3 of 177...
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RENAME A FILE ......................... 134 FTP SERVER ............................. 135 RECORDER ............................137 NORMAL RECORDER ....................... 137 CALL RECORDER ........................139 DOWNLOADS ........................... 139 IP LOCATION ............................. 140 DIAGNOSIS ............................141 Firmware Version 1.0.3.30 GXV3240 User Guide Page 4 of 177...
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ENABLE FROM WEB PAGE ...................... 163 ENABLE FROM LCD ........................164 USE PNP FEATURE .......................... 165 CONNECT TO NETWORK AND DEVICES ..........167 ETHERNET ............................167 WI-FI ..............................167 TURN ON/OFF WI-FI ......................... 167 Firmware Version 1.0.3.30 GXV3240 User Guide Page 5 of 177...
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ADD WI-FI NETWORKS......................168 BLUETOOTH ............................. 169 TURN ON/OFF BLUETOOTH ....................170 CHANGE BLUETOOTH DEVICE NAME ................... 170 PAIR GXV3240 WITH A BLUETOOTH DEVICE ................ 170 UNPAIR A BLUETOOTH DEVICE ....................171 EHS HEADSET ..........................171 USB ..............................172 SD CARD ............................172 HDMI DEVICE ...........................
DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXV3240. This document covers the topics of phone installation, making basic calls, using phone's built-in applications and basic features. To learn the advanced features and configurations, please visit link http://www.grandstream.com/support...
GNU GPL INFORMATION GXV3240 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
CHANGE LOG This section documents significant changes from previous versions of GXV3240 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.3.30 Add Call Forward option on incoming call page [SINGLE INCOMING CALL] ...
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User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXV3240 as it may cause damage to the products and void the manufacturer warranty.
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Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby,Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Firmware Version 1.0.3.30 GXV3240 User Guide Page 18 of 177...
Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype, Microsoft Lync, and more). Create Android apps for any business need to run on the GXV3240 using Google's API and Grandstream's SDK toolkit. GXV3240 TECHNICAL SPECIFICATIONS Table 1: GXV3240 Technical Specifications...
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User and administrator level passwords, MD5 and MD5-sess based Security authentication, 256-bit AES encrypted configuration file, TLS, SRTP (pending), HTTPS, 802.1x media access control English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Multi-language Chinese, Korean, Japanese, and more Firmware Version 1.0.3.30 GXV3240 User Guide Page 20 of 177...
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Storage: -10 C to 60 Humidity Humidity: 10% to 90% Non-condensing GXV3240 phone, handset with cord, base stand, universal power supply, Package Content network cable, lens cleaning cloth, quick installation guide, brochure, GPL license FCC: Part 15 (CFR47) Class B, Part15C, MPE, UL 60950 (Power Adapter)
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INSTALLATION EQUIPMENT PACKAGING Table 2: GXV3240 Equipment Packaging Main Case Handset Phone Cord 12V DC Power Adaptor Ethernet Cable Phone Stand Wall Mount Screen Cleaning Cloth Quick Installation Guide CONNECT YOUR PHONE Firmware Version 1.0.3.30 GXV3240 User Guide Page 23 of 177...
Power Jack 12V DC Power connector port. EXT Port RJ11 connector port to connect the extension board GXP2200EXT. To set up the GXV3240 as your desk phone, follow the steps below: Firmware Version 1.0.3.30 GXV3240 User Guide Page 24 of 177...
GXV3240 EXTENSION MODULE (GXP2200EXT) The GXV3240 uses GXP2200EXT as the extension module. The extension module is an ideal solution for the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently. Each GXP2200EXT extension module has 20 programmable buttons, LEFT and RIGHT buttons, supporting 40 Multiple Purpose Keys to be configured.
1. On the back of the GXV3240 and the GXP2200EXT, there are slots for connector plate. Attach the connector plate between the slots for GXV3240 and the GXP2200EXT; 2. Apply the screws provided and securely tighten them in (See Figure 3: GXV3240 Back View with GXP2200EXT 3.
WARRANTY If the GXV3240 phone was purchased from a reseller, please contact the company where the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.
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Shortcut: Contacts Shortcut: Call History Shortcut: Menu Shortcut: Voicemail Shortcut: Phone Dialer Figure 4: GXV3240 Default Home Screen Tap on the onscreen Menu icon , the settings and applications menu will be brought up as shown below. Firmware Version 1.0.3.30...
Figure 5: GXV3240 Onscreen Menu To fully manipulate the GXV3240 capacitive touch screen, use your fingers to operate the following on the GXV3240 icons, buttons, menu items, onscreen keyboard and etc. Figure 6: GXV3240 Finger Gestures on the Touch Screen Firmware Version 1.0.3.30...
This is usually used when viewing photos or web pages. USE THE DESKTOP DESKTOP MENU When the GXV3240 is on idle screen, press the MENU button to bring up phone's menu. Users can access to following in the desktop menu: Firmware Version 1.0.3.30...
Edit Widget Add widgets to the desktop by dragging the widget from the bottom menu to the desktop. Thread Manager Manage running applications on the GXV3240. For more details, please refer to section [ MANAGE RUNNING APPLICATIONS System settings Access phone's settings such as "Personalized Account", "Wireless &...
ADD APPLICATION SHORTCUT TO DESKTOP The shortcut of the applications installed on the GXV3240 can be added to the desktop for users' easy access. To add shortcut: 1. Tap on the screen Menu icon to access the applications first. 2. Select and press the application icon for about 2 seconds. The screen will show "Move to Desktop"...
MANAGE DESKTOP ITEMS On the GXV3240 desktop, users could tap on the desktop items to manage shortcuts and widgets. The following operations can be done: Tap on the shortcut icon to open the application. For example, tap on "FileManager" icon to access file manager application.
To remove an item from the desktop, touch and press the item for about 2 seconds. A recycle bin icon will show up on the bottom of the screen. Drag the item to the recycle bin to remove it. Figure 12: Remove Clock Widget from Desktop Firmware Version 1.0.3.30 GXV3240 User Guide Page 36 of 177...
SET WALLPAPERS On the GXV3240 desktop, touch and press on an empty spot for about 3 seconds to bring up wallpaper settings. Or users could press menu button and select "Wallpaper" to set up the wallpaper for the desktop.
Figure 13: GXV3240 Choose Wallpaper MANAGE RUNNING APPLICATIONS On the GXV3240 desktop, press the Home button for about 2 seconds or select "Thread Manager" after pressing Menu button Figure 14: GXV3240 Recent Applications Users could use the thread manager to do the following: Firmware Version 1.0.3.30...
IDLE SCREEN SWITCH IDLE SCREENS The GXV3240 supports multiple idle screens by sliding the screen horizontally. On the GXV3240 screen, slightly touch an empty area and slide to the left or right using your finger to switch between different idle screens.
Please make sure the apps, shortcuts or widgets on the idle screen are removed first. Otherwise, the icon won't show for the idle screen. Firmware Version 1.0.3.30 GXV3240 User Guide Page 40 of 177...
USE THE STATUS BAR The status bar on the top of the GXV3240 screen provides visual notification for the system settings and status, as well as quick access for important system settings. To access it, on the GXV3240 idle screen, slowly slide down from the top to the bottom of the screen as the following figure shows.
NOTIFICATIONS IN STATUS BAR The following table describes the icons used on the status bar for notification purpose. Table 5: GXV3240 Status Bar Notification Icons Network connected via Ethernet cable. Trying to connect to network via Ethernet cable. Network disconnected via Ethernet cable.
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SD Card space full. USB flash drive is inserted. Downloading files via Internet connection. Updating applications. Calendar has event scheduled. New voicemail to be retrieved. Unread Email to be retrieved. Firmware Version 1.0.3.30 GXV3240 User Guide Page 44 of 177...
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Call forward is set up for SIP account 4. Call forward is set up for SIP account 5. Call forward is set up for SIP account 6. More notifications on the status bar. USB mouse is connected. Firmware Version 1.0.3.30 GXV3240 User Guide Page 45 of 177...
PPPoE is connected. PPPoE is not connected. Warning message. SYSTEM SETTINGS IN STATUS BAR Slide down the top status bar and select System Settings. Users will see the following settings. Firmware Version 1.0.3.30 GXV3240 User Guide Page 46 of 177...
Speaker button to activate GXV3240 dialer under this mode.) Auto: In this mode, the GXV3240 will automatically detect if the audio path is used by 3rd party app first. If so, it will use the handset mode "Disabled". Otherwise, keep it in "Enabled" mode. Please note that running the 3rd party app doesn't necessarily mean the audio path is used by the 3rd party app.
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USE THE KEYPAD Figure 20: GXV3240 Keyboard KEYPAD BUTTONS Table 6: GXV3240 Keypad Buttons Contacts. Press to view and edit contact information. Backspace. Press for backspace when entering characters and numbers. Home. Press to go back to Home screen; or press and hold it for about 2 seconds, the current running applications and Manage Applications button will show.
Firmware upgrade via SD card Insert the SD card to the GXV3240. The SD card should have the valid firmware bin file in it. Power cycle the phone and the MWI LED will light up. Wait until the MWI LED lights off. Then immediately press both * and # keys at the same time for about 8 seconds.
For example, touch and press the "q" key for about 2 seconds can enter "1". USE THE MESSAGE WAITING INDICATOR The GXV3240 message waiting indicator LED is on the upper right corner of the device. It could notify the Firmware Version 1.0.3.30...
Please refer to the status description below. The priority for the LED indicator is from high to low in the following table. Table 7: GXV3240 MWI LED Status Color LED Status...
Account Widget” to hide the IP address of the phone. CONFIGURE SIP ACCOUNT To register SIP account, users could directly configure from phone's LCD menu->Settings->Advanced Settings->Account. Or users could log in the GXV3240 web GUI->Account page to fill in the necessary Firmware Version 1.0.3.30 GXV3240 User Guide...
Note: For web GUI login and configuration information, please refer to GXV3240 Administration Guide. Once the account is successfully registered, users could use one of the following ways to bring up dial screen to start making calls.
SET PROGRAMMABLE KEYS ON UNREGISTERED ACCOUNT GXV3240 allows end users to setup shortcut keys on the Phone app. The shortcut keys only allows to take place the unregistered accounts. From example, if the phone enables the Account 1 and register it with a SIP server, end users have to set the shortcut keys on Account 2 to 6.
The timeout interval can be configured under web GUI->Account->Call Settings. GXV3240 allows users to press # key as SEND key. This behavior can be disabled via option "Use # as Dial Key" under web GUI->Account->Call Settings. ...
Figure 26 GXV3240 View Contacts DIAL A NUMBER VIA CALL HISTORY 1. Access Call History by tapping on icon on the bottom of the idle screen, or selecting from the phone Menu. 2. The LCD will display all call history types: "All", "Missed", "Outgoing" and "Incoming" calls.
To make a direct IP call, please follow the steps below: 1. Off hook the phone or select account in the idle screen to bring up dial screen on GXV3240; 2. Under "Mode" button in the call screen, tap on it and select the mode as "IP Call";...
The phone needs to configure option "User Random Port" to "No" to accept direct IP calls; In GXV3240 Contacts, if the phone number is IP address, direct IP call can be made by dialing this contact. ANSWER A CALL SINGLE INCOMING CALL ...
“Reject” key to reject it. This feature should be supported by the SIP server. Please contact service provider for more information. Figure 31: Single Incoming Call – Preview-1 Firmware Version 1.0.3.30 GXV3240 User Guide Page 60 of 177...
"Ben"; the account bar in black is the current active call with "John". "3165" is the callee account name. Figure 35: Call Waiting 2. Similar to single incoming call, if the incoming call is video call, users can choose "Audio Answer" or Firmware Version 1.0.3.30 GXV3240 User Guide Page 62 of 177...
1. During the call, users could record the conversation to the phone by tapping on "Options"->"Start Recording" on the call screen. 2. Once done, tap on "Options"->"Stop Recording" or hang up the call. 3. The recording files can be retrieved from the GXV3240 application "Recorder"->"Call" category. Firmware Version 1.0.3.30 GXV3240 User Guide...
Figure 37: GXV3240 Call Recording MUTE During an active call, press the Mute button to mute the call. The mute icon will be displayed in the status bar on the top of the screen. Press the Mute button again to unmute the call.
During an active audio call, on the call screen, tap on "Options" and select "Video On", a video request will be sent to the other party. Figure 39: Turn on Video during Audio Call Firmware Version 1.0.3.30 GXV3240 User Guide Page 65 of 177...
Accept video request Figure 40: Accept Video during Audio Call If the GXV3240 receives video request during the audio call, a message "Do you want to accept video?" will be prompted. Select "Yes" to establish video during the call. SWITCH AUDIO CHANNEL DURING CALL ...
Figure 41: Switch Audio Channel during Call Figure 42: Switch Audio Channel during Call - Connected CALL TRANSFER A call can be transferred to another party during the call. The GXV3240 supports blind transfer and attended transfer. BLIND TRANSFER 1. During the active call, press TRANSFER button to bring up the transfer screen;...
2. Select transfer mode as "Blind" by tapping on the highlight button in the figure below. The default transfer mode is "Blind"; 3. Enter the digits and then press the "Send" soft key on the right; 4. The call will be transferred and GXV3240 will hang up the call. Figure 43: Blind Transfer Note: ...
3. Enter the digits and then press the "Send" soft key on the right; 4. When the GXV3240 hears the ringback tone, the following screen will show. Users could tap on "Cancel" to cancel the transfer or simply hang up the call to complete call transfer before answer;...
Also, before hanging up, users can tap on "Split" in the following screen to separate the calls, talking to the second established call while placing the first call on hold. Figure 46: Auto Attended Transfer - Split Firmware Version 1.0.3.30 GXV3240 User Guide Page 70 of 177...
The first call on hold will be displayed 4. Select transfer mode as "Attended" in the transfer screen and tap on to transfer the call; 5. The call will be transferred and GXV3240 will hang up the call. Figure 47: Attended Transfer Note: ...
6-WAY CONFERENCE The GXV3240 supports up to 6-way conferencing on current firmware version 1.0.1.29. INITIATE CONFERENCE 1. When the phone is in idle, call screen, or during an active call, press CONFERENCE button to bring up conference screen; users could also press CONF button in call screen right after off hook the phone;...
Figure 49: GXV3240 Conference - Add New Call to the Conference If there is other call on the GXV3240, it will show up when adding member to the conference. Users could then tap on the call to add it to the conference.
AUTO CONFERENCE MODE The GXV3240 also supports "Auto Conference" which allows users to establish conference call in a quick and easy way, instead of adding the other parties one by one. To enable Auto Conference feature, go to Firmware Version 1.0.3.30...
GUI->Advanced Settings->Call Features and set "Auto Conference" to "Yes". To esablish call with auto conference when there are 1 or more calls on the GXV3240, simply press the conference button and all the calls on GXV3240 will be brought into the conference.
-> Call Settings -> Call Log, users need to choose “Don’t Prompt Missed Call” to disable the prompt for missed call logs. DND (DO NOT DISTURB) When DND is on, the incoming calls to the GXV3240 will be blocked for all registered accounts with a reminder ring produced. To turn on/off DND: 1.
"Voice Mail UserID". This is the number that will be dialed out to access voicemail message when tapping on the account in Voice Mail screen. CALL FORWARD Call forward feature can be set up from GXV3240 LCD or web GUI. From LCD Go to onscreen Menu->Settings->Personalized Account->Select account name and tap on Call...
From Web GUI Log in GXV3240 web GUI and go to Account page->Call Settings. By default, Call Forward feature is set to "None". The Call Forward feature options are: Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To"...
Settings. To configure MPK via MPK app on the GXV3240: 1. Download MPK app from GS Market and install it to the GXV3240. 2. Open the MPK app. Tap on the upper right of the app and then tap on to start adding MPK numbers.
3. For the number list, users could manually enter it or select number from Contacts to add it. Figure 59: GXV3240 MPK APP - Add Number from Contacts 4. The added number will show in the list as the figure shows below.
SHARED CALL APPEARANCE (SCA) The GXV3240 supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered.
To configure SCA via web GUI, go to Account page->SIP Settings to fill out the options in the following figure. Figure 62: GXV3240 SCA Settings on Web UI For more information about SCA configuration and function, please refer to the link below: http://www.grandstream.com/products/gxp_series/general/documents/gs_sca_guide.pdf...
CALL FEATURES The GXV3240 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call waiting, call forward and etc. Before using the following feature code, please make sure "Enable Call Features" option is set to "Yes" under web GUI->Account page->Call Settings.
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Busy Call Forward. To set up busy call forward: Dial *90 followed by the phone number to forward the call. Cancel Busy Call Forward. To cancel the busy call forward: Dial *91. Firmware Version 1.0.3.30 GXV3240 User Guide Page 84 of 177...
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Dial *92 followed by the number to forward the call. The default timeout before the call is forwarded is 20 seconds. Cancel Delayed Call Forward. To cancel the delayed call forward: Dial *93. Firmware Version 1.0.3.30 GXV3240 User Guide Page 85 of 177...
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CONTACTS The GXV3240 supports up to 1000 entries in the contacts. Users can manage contacts by adding, deleting and modifying single contacts, downloading contacts from HTTP/TFTP server, importing contacts from external storage and exporting contacts to external storage. There are three ways to access GXV3240 contacts: ...
3. Enter First name, Last name, Phone number and other information for the new contacts. Please make sure the account number field is selected so the GXV3240 will use this account to dial out the new contact. The account number field is located on the left of the "Phone" filed as highlighted below.
Figure 65: GXV3240 Contacts - Add New Contact IMPORT/EXPORT CONTACTS If the users have the GXV3240 phonebook file saved in local storage or external storage device that has been plugged into the GXV3240, the phonebook file can be directly imported to the Contacts. There are three different formats supported for the phonebook file: "csv", "vcard", and "xml".
Figure 66: GXV3240 Contacts - Import Contacts 4. Fill in the import options and scroll down to the bottom of the screen. 5. Tap on "Select the file" to import phonebook file from the directory in internal or external storage device.
4. Select "Download" to bring up the "Download Contacts" dialog. Figure 68: GXV3240 Contacts - Download Contacts 5. Fill in the necessary options and then tap on "Download Now". The GXV3240 will send out request to the configured HTTP/TFTP server.
2. Touching and pressing on the contact for about 2 seconds until the checkbox shows up. 3. Tap on the checkbox for the contacts to be selected. indicates the contact is selected. Firmware Version 1.0.3.30 GXV3240 User Guide Page 92 of 177...
Figure 69: GXV3240 Contacts - Select Contacts ADD CONTACTS TO FAVORITES SELECT CONTACTS 1. Select the contact to be added as described in [ 2. Tap on and select "Add to favourites". Figure 70: GXV3240 Contacts - Contacts Options There are another 2 methods to add contacts to favorites.
1. Select the contact as described in [ and select "Send to desktop". A shortcut for this contact will be created on the idle 2. Tap on screen for the users to access. SHARE CONTACTS VIA BLUETOOTH Firmware Version 1.0.3.30 GXV3240 User Guide Page 94 of 177...
To add a new group, tap on and select the existing contacts to the group. Figure 72: GXV3240 Contacts - Add New Group Note: Users could also select group for the contact when adding or editing the contact.
CONTACTS STORAGE STATUS The GXV3240 contacts support up to 1000 entries. To check contact storage status, tap on to bring up contacts options and select "Storage Status". Figure 73: GXV3240 Contacts - Contact Options Figure 74: GXV3240 Contacts - Storage Status Firmware Version 1.0.3.30...
ADD ACCOUNT TO SYNC UP CONTACTS On the GXV3240, users could add 3rd party application account (e.g., Gmail, Microsoft Lync, Skype, and etc.) so that the contacts there could be added to the GXV3240. To add 3rd party application account: 1.
6. Follow the wizard and select "Existing" or "New" for the Google account. Figure 77: Add Google Account to Sync up in Contact If users select "Existing", sign in with the Email address and password to complete the setup. Firmware Version 1.0.3.30 GXV3240 User Guide Page 98 of 177...
LDAP BOOK In addition to local contacts, the GXV3240 also supports LDAP book if LDAP server is available within the network. Please refer to the following link for more details about how to use LDAP book on the GXV3240: http://www.grandstream.com/products/gxv_series/gxv3240/documents/gxv3240_ldap_book_guide.pdf...
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BLACKLIST The GXV3240 has blacklist support for users to manage incoming calls. To access blacklist, tap on icon on the phone's menu. BLOCK HISTORY to view the block history. It shows the detailed information for the blocked Open blacklist and tap on calls: caller number, caller name and calling time.
1. Tap on to start adding new entry to the blacklist. The blacklist can be added manually, add from contacts, or added from call history. Figure 80: GXV3240 Blacklist - Add Blacklist Firmware Version 1.0.3.30 GXV3240 User Guide Page 102 of 177...
EDIT BLACKLIST 1. In the blacklist, touch and press the entry for about 2 seconds until checkbox displays. 2. Tap on to edit the blacklist. 3. Tap on OK once done. Firmware Version 1.0.3.30 GXV3240 User Guide Page 103 of 177...
1. In the blacklist, touch and press the entry for about 2 seconds until checkbox displays. 2. Tap on the checkbox for the entries to be selected, and indicates the entry is selected. 3. Tap on to delete the selected entries. Firmware Version 1.0.3.30 GXV3240 User Guide Page 104 of 177...
Time Settings: Set up the block schedule. Select Block 24 Hours or Modify Time by specifying the Starting Time and Ending Time. Figure 83: Blacklist Settings Firmware Version 1.0.3.30 GXV3240 User Guide Page 105 of 177...
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CALL HISTORY GXV3240 Call history provides users access to phone's call logs in different categories. Call history can be accessed in the following two ways: on phone's menu or idle screen if call history shortcut is created on the desktop.
Figure 85: GXV3240 Call History There are four different categories in the call history. Users could tap on the icon on the top menu to access the corresponding call logs: All calls Answered calls Dialed calls ...
Figure 86: GXV3240 Call History - Options DELETE CALL HISTORY Touch and press the call history entry for about 2 seconds until the checkbox displays. Tap on the checkbox to select the call history entries, and indicates the entry is selected.
BROADWORKS XSI CALL HISTORY Besides the Local Call History, the GXV3240 also supports BroadWorks Xsi call history if BroadWorks XSP server is available within the network. Please refer to the following link for more details about how to use BroadWorks Xsi Call History on the GXV3240: http://www.grandstream.com/products/gxv_series/gxv3240/documents/gxv32xx_broadworks_xsi_guide.p...
The GXV3240 has built-in SMS application to send/receive message, if the SIP server supports SMS message. Users can create, edit draft, delete and check the storage status of SMS. The SMS app supports up to 1000 messages. Tap on the phone's menu or desktop to launch SMS application.
Figure 89: View SMS Dialog CREATE NEW SMS Tap on in SMS application to start composing a new message. Figure 90: Create New Message 1. Select account to send the message from. Firmware Version 1.0.3.30 GXV3240 User Guide Page 112 of 177...
2. Add number to send the message to. Enter the number of the contact to send the message too on the left side of the top menu. Users could also select contact from GXV3240 Contacts by tapping on icon, select the account to send the SMS message in the drop down box on the right side of the top menu.
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CALENDAR In Calendar application, users could synchronize events from Google account as well as create, modify and view the events. The GXV3240 also provides notification for the upcoming events from the Calendar. Tap on to launch Calendar application. SIGN IN CALENDAR When launching the Calendar application for the first time, the users will be required to sign in with a Google account.
When viewing the calendar by month, the blue mark on the date indicates there is event scheduled on that day. Tapping on it can view the scheduled event. Figure 93: View Calendar by Month Firmware Version 1.0.3.30 GXV3240 User Guide Page 116 of 177...
CALENDAR OPTIONS In the Calendar application, press MENU button to bring up calendar options. Users could refresh calendar, search events and synchronize calendar with Google account by tapping on "Settings". Firmware Version 1.0.3.30 GXV3240 User Guide Page 117 of 177...
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EMAIL GXV3240 provides built-in Email application for users to access personal or business Email account. Tap to launch Email application. SIGN IN EMAIL When launching the Email application for the first time, a wizard will be provided for users to set up the Email account step by step.
IMAP setup. When using IMAP, the Emails stay on the server side and users can see them from other devices as well. Please check with your network administrators for the correct Email account settings for IMAP. Firmware Version 1.0.3.30 GXV3240 User Guide Page 120 of 177...
Email account settings for EXCHANGE. Figure 100: Email Account Type - EXCHANGE 4. If "Next" is selected in step 2, users will see the following default account settings. Tap on "Next" again. Firmware Version 1.0.3.30 GXV3240 User Guide Page 121 of 177...
Figure 101: Email Account Settings 5. Set up "Your name" to be displayed on the outgoing messages and tap on "Next" again. Users should be able to start using the Email account now. Firmware Version 1.0.3.30 GXV3240 User Guide Page 122 of 177...
MULTIPLE EMAIL ACCOUNTS Users could also add more than one Email account on the GXV3240. To do this, go to phone's Settings- >Accounts, tap on "Add account" and select "Email". A new Email account setup wizard will show up for users to add the Email account.
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GS MARKET The GXV3240 supports extensive amount of 3rd party Android applications. Users could install those applications from the built-in GS Market. If Google Play application is installed from GS market, users could log in and download all kinds of applications there as well.
Figure 104: GXV3240 GS Market - Downloaded Applications UPDATE APPS The GXV3240 will automatically detect if there is a new version available for the installed apps to upgrade when the network connection is available and stable. Users can also view update status and manually update the apps in GS Market.
Figure 105: GXV3240 GS Market - Installed Applications UNINSTALL APPS 1. Open GS Market and tap on to access the installed apps. 2. User will see "Uninstall" option for each app. Tap on "Unstall" for the app you would like to unstall.
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File Manager application. COPY AND PASTE FILES Follow the steps below to copy and paste a file on the GXV3240. 1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for about 2 seconds until the checkbox shows up.
The steps to move a file is similar to copy/paste a file. The difference is once the file is moved, the file will not be kept in the source folder. Follow the steps below to move a file on the GXV3240.
1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file for about 2 seconds until the checkbox shows up. Firmware Version 1.0.3.30 GXV3240 User Guide Page 132 of 177...
Figure 113: GXV3240 File Manager 2. Select the files or folders to be sent. Tap on to select all files or unselect all files. 3. Tap on and select "Send". A new dialog window will pop up for users to send the file via Bluetooth or other applications.
2 seconds until the checkbox shows up. 2. Tap on and select "Rename". A new dialog window will pop up for users to enter the new name. 3. Tap on OK. Figure 115: Rename File Firmware Version 1.0.3.30 GXV3240 User Guide Page 134 of 177...
Under the File Manager root directory, screensaver is a system folder that users could not create or delete files/folders there. FTP SERVER The GXV3240 supports file transfer via FTP server. Once installed, users could access the GXV3240 file system from PC. Tap on the phone's menu or desktop to open FTP Server application.
By default, when the users access the ftp server from a PC, a prompt will show asking for user name and password. The default user name and password are "admin". Figure 118: FTP Server - Settings Firmware Version 1.0.3.30 GXV3240 User Guide Page 136 of 177...
RECORDER GXV3240 Recorder application allows users to record audio and access recording files from call recording. There is no time limit on the recorder as long as there is enough space to save the recording file. Tap on the phone's menu or desktop to launch the Recorder application.
2. Tap on "Save" to end recording. Figure 121: Normal Recorder - End Recording 3. The file will be saved and accessible under Recorder application "Normal" category. Tap on the recording file to play the recording. Firmware Version 1.0.3.30 GXV3240 User Guide Page 138 of 177...
Downloads application. Figure 123: Downloads Tap on the file to open it. Tap on the checkbox to select the file. Then users could delete or share the file. Firmware Version 1.0.3.30 GXV3240 User Guide Page 139 of 177...
Region, City, Latitude, Longitude, Time Zone and Weather Code. This information is useful when configuring the phone to provide personalized settings based on user's location. Figure 124: GXV3240 Location For example, in the above figure, the public IP address 67.110.250.152 is mapped to Yorba Linda in California, USA.
DIAGNOSIS The GXV3240 provides a built-in diagnosis application for users to troubleshoot hardware issues related to LCD, keypad, and touch screen, LED as well as extension board connection. Tap on the phone's menu or desktop to launch Diagnosis application. The following figure shows the diagnosis menu.
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CAMERA The GXV3240 has built-in Camera to support taking pictures and recording videos. Users can also use the camera during SIP video calls as well as video calls via 3rd party applications such as Microsoft Lync. To access Camera to take pictures and videos, tap on Camera icon on the desktop or phone's menu.
Figure 127: GXV3240 Camera Settings ANGLE ADJUSTMENT On the back of the GXV3240 camera, users could scroll the wheel up/down to adjust the camera angle. If users scroll the camera all the way up until the icon shows up on the status bar of the screen, the camera is turned off.
GXV3240. Figure 128: GXV3240 Gallery Gallery albums The image related folders in the GXV3240 will be present in Gallery as thumbnails. Users can tap on the thumbnail to access the folder. View pictures After accessing the album, slide left/right to view all the pictures.
When the picture is displayed in full screen, tap on the screen again. On the lower left corner, users will see icon . Tap on it and users can crop/rotate/add effect to the picture. Figure 129: GXV3240 Gallery - Edit Picture Picture Options When the picture is displayed in full screen, press the Menu button .
Bluetooth or 3rd party applications. MUSIC The GXV3240 has built-in music player to support audio files in AAC, MP3, AMR, WAVE, MIDI and Vorbis format. Tap on the phone's menu or desktop to launch Music application.
Figure 131: GXV3240 Music - Refresh Music List 4. Select a song and tap to play the song. Previous Pause Next Switch Play Mode Figure 132: GXV3240 Music - Play a Song Firmware Version 1.0.3.30 GXV3240 User Guide Page 148 of 177...
2. Tap on and users will be able to "Play" the music, "Add To PlayList" and "Save As Ringtone". Figure 133: GXV3240 Music - Options SORT MUSIC On the top menu of the Music application, users can sort music by "Song", "Artist", "Album" and "Playlist".
Figure 134: GXV3240 Music - Sort Songs SEARCH MUSIC 1. Tap to access the lists of songs. 2. Tap on and enter the name of the song to search. CREATE PLAYLIST 1. Tap to access Playlists. 2. Tap to create a new playlist.
Once the playlist is created, users can touch and press it for about 3 seconds BROWSER GXV3240 browser could be used in a similar way as a PC-based web browser, i.e., open web pages, bookmarks, view history, search and etc. Tap on the phone's menu or desktop to launch the Browser application.
Press the MENU button to access more options including bookmarks, share the page and etc. Figure 137: GXV3240 Browser Menu Options To open a new window, tap on icon on the upper right corner of the Browser. Then select Firmware Version 1.0.3.30...
Figure 138: Open New Window in Browser To open Bookmarks, History and Saved Pages, tap the icon and then on the upper right of the Browser. Figure 139: GXV3240 Web Browser-Bookmarks Firmware Version 1.0.3.30 GXV3240 User Guide Page 153 of 177...
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RSS NEWS ADD RSS WIDGET 1. On the GXV3240 idle screen, press Settings button and select "Edit Widgets". 2. A list of widgets will show on the bottom of the screen. Swipe left/right to find the "RSS News" widget. 3. Touch and drag it to the idle screen. Please make sure there is enough space on the idle screen to place the widget.
RSS feed. Figure 141: GXV3240 RSS News Settings WEATHER GXV3240 has a built-in Weather widget that provides weather information includes humidity, wind direction, wind speed (mph) and temperature in unit as configured by the users. ADD WEATHER WIDGET 1.
Figure 142: GXV3240 Weather WEATHER SETTINGS Tap on the weather widget to access settings. Users will see four softkeys on the bottom of the screen. Figure 143: GXV3240 Weather Settings "Update": Tap to refresh the weather information. "Share": Tap to share the weather information with other users.
"Settings": Tap on configure temperature unit and update interval time. Figure 144: GXV3240 Weather Update Settings Firmware Version 1.0.3.30 GXV3240 User Guide Page 158 of 177...
BS-IM&P GXV3240 supports BroadCloud Instant Message and Presence (IM&P) feature. This service is a multi- tenant Instant Message & Presence service based on the Extensible Messaging and Presence Protocol (XMPP) and works with any XMPP compatible client. Please refer to the following link for more details about how to use BroadCloud IM&P on the GXV3240:...
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ACTIONURL GXV3240 supports ActionURL module, and it is used to set the URL for various kinds of phone events on phone web GUI, and when the corresponding event occurs on the phone, phone will send the configured URL to SIP server. To use ActionURL module, users need to know the supported events in this module, and also added the dynamic variables of the supported events on phone web GUI.
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4. GXV3240 supports the built-in httpd server feature. End users can save the config file in the GXV3240 device and it can be set as a file server transport the files to other phone client. If end user needs this feature, the config file should save be saved in the directory /Internal Storage/pnp. And the PNP URL should be point to the pnp directory.
3. In the Settings page, switch the PNP feature on and switch the 3CX Auto Provision off. Type the URL to the Configuration file path in the correct format. If the GXV3240 needs to be set as a file server, it needs to load the configuration file to the directory /Local Storage/pnp via the Import local configuration file.
USE PNP FEATURE After setting up the PNP feature on GXV3240, the other client phone units will multicast the SIP SUBSCRIBE message while booting up if the 3CX Auto Provision feature has been enabled. Then the client phone units’ configure server path and transportation protocol will be provisioned by the SIP NOTIFY message from the GXV3240.
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2. Touch IPv4 settings. 3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type. For DHCP, save the setting and the GXV3240 should be able to get IP address from the DHCP server in the network.
Figure 146: GXV3240 Connect to Wi-Fi 8. The previous steps allow the GXV3240 to connect the WiFi network with DHCP setting by default. If it needs to connected the WiFi with static IP or PPPoE setting, please scroll down the setting window and tap to check the “Show advanced options”.
GXV3240. To connect to a Bluetooth device, turn on GXV3240’s Bluetooth radio first. The first time when using a new Bluetooth device with the GXV3240, "pair" the device with GXV3240 so that both devices know how to connect securely to each other.
4. Tap on the Bluetooth device to make it visible to all nearly Bluetooth devices. 5. The GXV3240 scans and displays the IDs of all available Bluetooth devices in range. If the device you would like to pair with does not show up in the list, ensure that the other device is turned on and set to be discoverable.
1. Go to the GXV3240 web GUI->Maintenance->Device Manager: Headset Type. Select "Plantronics EHS" or "Jabra EHS" and reboot the phone to take effect. 2. Connect EHS Headset to GXV3240. Insert headset connector into the RJ9 headset port on the back of GXV3240.
SD CARD 1. Insert your SD card into SD Card slot at the back of GXV3240. Please make sure the SD Card is inserted with right direction on the GXV3240 as indicated on the SD card slot.
If “HDMI display synchronization with LCD” is selected, the pictures displayed on the remote HDMI device will always be same as the GXV3240’s LCD display. If “Show remote screen” is selected, the remote HDMI device will display the same picture with the phone’s LCD screen unless displaying the remote side’s video in full size mode during a video call.
In this window, end user can set the HDMI output video quality, screen refresh rate and screen resolution for the GXV3240 device. The video quality can be selected from 480P to 720P; the screen refresh rate can be selected from 50HZ to 60HZ, and the screen resolution can be selected from 4:3 to 16:9.
>Sound, there is an audio channel setting “HDMI”. If it switched on, the audio channel will be use the HDMI device. Otherwise, the audio channel will be used locally. Figure 154: Settings->Display->HDMI Audio Channel Switch Firmware Version 1.0.3.30 GXV3240 User Guide Page 175 of 177...
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EXPERIENCING THE GXV3240 APPLICATION PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.