Downloading Snmp Management Information Base (Mib) File; First Steps To Troubleshoot A Remote System - Dell PowerEdge FX2 User Manual

Subsystem
General System/RAC information
Session information
Sensor information
Switches information (IO Module)
Mezzanine card information (Daughter card)
All modules information
Power budget information
NIC information (CMC module)
Trace log information
RAC event log
System event log

Downloading SNMP Management Information Base (MIB) file

The CMC SNMP MIB file defines the chassis types, events, and indicators. CMC enables you to download the MIB file using the
web interface.
To download the CMC's SNMP Management Information Base (MIB) file using the CMC web interface:
1. In the left pane, click Chassis Overview → Network → Services → SNMP.
2. In the SNMP Configuration section, click Save to download the CMC MIB file to your local system.
For more information about the SNMP MIB file, see the Dell OpenManage Server Administrator SNMP Reference Guide at
dell.com/support/manuals.

First steps to troubleshoot a remote system

The following questions are commonly used to troubleshoot high-level issues in the managed system:
• Is the system turned on or turned off?
• If turned on, is the operating system functioning, not responding, or stopped functioning?
• If turned off, did the power turn off unexpectedly?
Power Troubleshooting
The following information helps you to troubleshoot power supply and power-related issues:
• Problem: Configured the Power Redundancy Policy to Grid Redundancy, and a Power Supply Redundancy Lost event was
raised.
– Resolution A: This configuration requires the power supply in side 1 (the left slot) and the power supply in side 2 (the right
slot) to be present and functional in the enclosure. Additionally the capacity of each supply must be enough to support the
total power allocations for the chassis to maintain Grid redundancy.
– Resolution B: Check if all power supplies are properly connected to the two AC grids: the power supply in side 1 must be
connected to one AC grid, the one in side 2 must be connected to the other AC grid, and both AC grids must be working.
Grid Redundancy is lost when one of the AC grids is not functioning.
• Problem: The PSU state is displayed as Failed (No AC), even when an AC cord is connected and the power distribution unit is
producing good AC output.
– Resolution A: Check and replace the AC cord. Check and confirm that the power distribution unit providing power to the
power supply is operating as expected. If the failure still persists, call Dell customer service for replacement of the power
supply.
– Resolution B: Check that the PSU is connected to the same voltage as the other PSUs. If CMC detects a PSU operating at
a different voltage, the PSU is turned off and marked Failed.
RACADM Command
getsysinfo
getssninfo
getsensorinfo
getioinfo
getdcinfo
getmodinfo
getpbinfo
getniccfg
gettracelog
getraclog
getsel
143