Dell UCS-51 User Manual
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Dell UCS-51 User Manual

Serial-attached scsi 5/ir integrated and adapter
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Dell™ Serial-Attached SCSI 5/iR
Integrated and Adapter
User's Guide
Model UCS-51
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell UCS-51

  • Page 1 Dell™ Serial-Attached SCSI 5/iR Integrated and Adapter User’s Guide Model UCS-51 w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 3 Dell™ Serial-Attached SCSI 5/iR Integrated and Adapter User’s Guide w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 4 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Dell Precision, PowerEdge, and OpenManage are trademarks of Dell Inc.; Intel is a registered trademark of Intel Corporation; Microsoft, Windows, and Windows Server are registered trademarks, and Windows Vista is trademark of Microsoft Corporation;...

  • Page 5: Table Of Contents

    Installing a Windows Driver for a New SAS 5/iR Controller Updating an Existing Windows Driver Installing From the Dell Operating System Media .....
  • Page 6 Installing the Red Hat Enterprise Linux Driver Creating a Driver Diskette Installing the Driver Installing the Driver Using an Update RPM Installing the SUSE Linux Enterprise Server Driver Installing the Driver Using an Update RPM Installing SUSE Linux Enterprise Server Using the Driver Update Diskette Upgrading the Kernel SAS 5/iR BIOS...
  • Page 7 ....... Automated Order-Status Service Dell Enterprise Training ......
  • Page 8 CE Notice (European Union) European Union, Class B Corporate Contact Details (Taiwan Only) Glossary ........Index .

  • Page 9: Caution: Safety Instructions

    Before you remove the system covers, perform the following steps in the sequence indicated. CAUTION: Except as expressly otherwise instructed in Dell documentation, only trained service technicians are authorized to remove the system cover and access any of the components inside the system.

  • Page 10: Safety: Protecting Against Electrostatic Discharge

    In addition, take note of these safety guidelines when appropriate: • When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable.

  • Page 11: Overview

    Overview The Dell™ Serial-Attached SCSI (SAS) 5/iR controller is Dell’s next generation of controller with integrated redundant array of independent disks (RAID) capabilities. SAS technology is not backward compatible with the previous generation of SCSI devices. The SAS 5/iR Adapter is a half-length, standard-height PCI-E card, while the SAS 5/iR Integrated is embedded in the platform hardware.

  • Page 12: About Raid

    About RAID RAID is a group of multiple independent physical disks that provide high performance by increasing the number of drives used for saving and accessing data. A RAID disk subsystem improves I/O performance and data availability. The physical disk group appears to the host system as a single storage unit or as multiple logical units.

  • Page 13: Integrated Mirroring

    Integrated Mirroring With Integrated Mirroring (RAID 1), data written to one disk is simultaneously written to another disk. If one disk fails, the contents of the other disk can be used to run the system and rebuild the failed physical disk. The primary advantage of Integrated Mirroring is that it provides 100 percent data redundancy.
  • Page 14 Overview...

  • Page 15: Sas 5/Ir Features

    SAS 5/iR Features This section provides the specifications of Dell™ Serial-Attached SCSI (SAS) 5/iR controller. The following table compares the specifications of the SAS 5/iR Adapter and SAS 5/iR Integrated. Table 2-1. Specifications of SAS 5/iR Specification SAS technology Support for x4, x8, or x16 PCI...
  • Page 16 Table 2-1. Specifications of SAS 5/iR (continued) Specification Hot add / Hot remove of end devices Yes SMART error support through management applications Hardware-based RAID Storage management software Support for internal tape drive SAS 5/iR Features SAS 5/iR Adapter RAID 0, RAID 1 OpenManage Storage Services, SAS RAID Storage Manager SAS 5/iR Integrated...

  • Page 17: Hardware Installation

    Hardware Installation This chapter describes how to install the Dell™ Serial-Attached SCSI (SAS) 5/iR Adapter. NOTE: The SAS 5/iR Integrated is embedded on the system motherboard and does not require any installation. See your system’s Hardware Owner’s Manual or the User’s Guide for instructions.
  • Page 18 Figure 3-1. Installing a SAS 5/iR Adapter bracket screw PCI bracket 7 Tighten the bracket screw, if any, or use the system’s retention clips to secure the controller to the system’s chassis. 8 Connect the cables from the end devices or the backplane of the system to the controller. See Figure 3-2.
  • Page 19 Figure 3-2. Connecting the Cable SAS 5/iR Adapter 9 Replace the cover of the system. See your system’s Hardware Owner’s Manual or the User’s Guide for more information on closing the system. 10 Reconnect the power cable(s) and network cables, and then turn on the system. NOTE: Ensure that you do not connect a hard disk and tape drive to the same SAS 5/iR Adapter.
  • Page 20 Hardware Installation...

  • Page 21: Driver Installation

    NOTE: Device drivers are frequently updated. To ensure you have the latest version of any driver mentioned in this section, check the Dell Support website at support.dell.com. If a newer version exists, you can download the driver to your system.

  • Page 22: Installing The Driver During Windows Operating System Installation

    Installing the Driver During Windows Operating System Installation NOTE: You do not need to install the driver on the Windows Vista™ operating system as the driver is native to this operating system. Perform the following steps to install the driver during Windows operating system installation. 1 Boot the system using the Microsoft 2 When the message Press F6 if you need to install a third party SCSI or RAID driver appears, press <F6>...

  • Page 23: Updating An Existing Windows Driver

    6 On the Locate device driver screen, select Search for a suitable driver for my device and click Next. 7 Provide the appropriate driver package (from your driver diskette) on the Locate Driver Files screen. 8 Click Next. 9 The wizard detects and installs the appropriate device drivers for the new SAS 5/iR controller. 10 Click Finish to complete the installation.

  • Page 24: Installing From The Dell Operating System Media

    The device driver for Red Hat Enterprise Linux AS Version 5 is native. To ensure you have the latest version of this driver, check the Dell Support website at support.dell.com. If a newer version exists, you can download the driver to your system.

  • Page 25: Installing The Driver

    Creating a Driver Update Diskette The following files are needed before you create the DUD. NOTE: The SAS 5/iR driver package installs these files. You do not need to do anything at this point. • The directory /usr/src/mptlinux-<driver_version> contains the driver source code, dkms.conf, and specifications file for the driver.

  • Page 26: Installing The Driver Using An Update Rpm

    The device driver for SUSE Linux Enterprise Server Version 10 is native. To ensure you have the latest version of this driver, check the Dell Support website at support.dell.com. If a newer version exists, you can download the driver to your system.

  • Page 27: Installing Suse Linux Enterprise Server Using The Driver Update Diskette

    Perform the following steps to create the DUD using the DKMS tool. 1 Install the DKMS-enabled SAS 5/iR driver rpm package on a system running a SUSE Linux operating system. 2 Type the following command in any directory: dkms mkdriverdisk -d redhat -m mptlinux -v <driver version> -k <kernel version>...

  • Page 28: Upgrading The Kernel

    Upgrading the Kernel If you run the up2date utility to upgrade the kernel, the DKMS enabled driver packages must be reinstalled. To do so, type the following in the same order in a terminal window.: dkms build -m <module_name> -v <module version> -k <kernel version> dkms install -m <module_name>...

  • Page 29: Sas 5/Ir Bios

    SAS 5/iR BIOS The BIOS of the Dell™ Serial-Attached SCSI (SAS) 5/iR controller (also known as CTRL-C) offers the following features: • Support for multiple SAS 5 adapters • POST Memory Management (PMM) support • RAID configuration tool • Read-only memory (ROM) BIOS recovery image •...

  • Page 30: Configuration Utility

    Configuration Utility Starting the Configuration Utility 1 Boot the system. 2 Press <Ctrl+C> during POST when prompted. If you wait too long and the operating system logo appears, continue to wait until the operating system completes bootup. Then restart your system and try again. The Configuration Utility menu screen displays.

  • Page 31: Integrated Raid Configuration And Management Screens

    After the virtual disk is created, the utility returns to the Adapter Properties screen. See the table below for the virtual disk properties description. NOTE: Dell recommends backing up your data prior to adding or updating configurations. Table 5-2. Virtual Disk Field Descriptions...

  • Page 32: View Virtual Disk

    Table 5-2. Virtual Disk Field Descriptions (continued) Field Description RAID Disk Specifies whether the disk is part of a RAID virtual disk (Yes or No). This field is grayed out under the following conditions: • The disk does not meet the minimum requirements for use in a RAID virtual disk. •...

  • Page 33: Exit Screen

    Table 5-3. Manage Virtual Disk Field Descriptions Field Identifier Type Scan Order Size (MB) Status Synchronize Mirror Manage Secondary Disk Activate Mirror Delete Virtual Disk Exit Screen It is important to exit the SAS BIOS Configuration Utility properly, because some changes take effect only when you exit.

  • Page 34: Creating A Integrated Mirroring Virtual Disk

    4 Move the cursor to the RAID Disk column. To add a disk to the virtual disk, change “No” to “Yes” by pressing the <+>, <->, or space bar. NOTICE: Data on both disks will be lost. Dell recommends backing up all data before performing these steps. SAS 5/iR BIOS...

  • Page 35: Viewing Virtual Disk Properties

    5 As disks are added, the Virtual Disk Size field will change to reflect the size of the new virtual disk. There are several limitations when creating an IM virtual disk: • All disks must be either Dell-compliant SAS or SATA physical disks. • SAS and SATA physical disks cannot be used in the same virtual disk.

  • Page 36: Activating A Virtual Disk

    2 Check your management application or the BIOS Configuration Utility (Ctrl-C) to ensure synchronization started automatically. NOTE: The Dell SAS 5/iR controller only supports migration of consistent virtual disks and does not support hot migration of virtual disks. SAS 5/iR BIOS...

  • Page 37: Troubleshooting

    Troubleshooting To get help with problems with your Dell™ Serial-Attached SCSI (SAS) 5/iR controller, you can Contact Dell or access the Dell Support website at support.dell.com. BIOS Boot Order If you intend to boot to the controller, ensure it is set appropriately in the system's BIOS boot order.

  • Page 38: Physical Disk Related Issues

    • Ensure the inserted disk has the same ID as the disk it is replacing. Assign the correct ID to the disk or use the Manage Secondary Disk feature in the Manage Virtual Disk menu. • Ensure the new disk is a Dell supported SAS or SATA disk.

  • Page 39: Configuration Utility Error Messages

    Configuration Utility Error Messages NOTE: These error messages are displayed inside the Configuration Utility. Restart your system and retry if you encounter any of these. Table 6-3. Configuration Utility Error Messages Message An error occurred while reading non-volatile settings. An error occurred while reading current controller settings.

  • Page 40: Bios Error Messages

    Following SAS targets are not responding... Adapter configuration may have changed, reconfiguration is recommended! Press CTRL-C to run Dell SAS 5 Configuration Utility… Initializing... SAS discovery error Integrated RAID exception detected: The BIOS detected an exception with one or more RAID Volume (xx:yy:zzz) is currently in state “STATE”...
  • Page 41 Invoke the configuration utility again and see if the issue persists. The LSI Logic MPT firmware faulted. Contact Dell. An controller that was previously in the boot order was not found. It has either been removed from the system or moved to a different slot.
  • Page 42 Could not locate the image for the Configuration Utility, its strings file, or its options file. Could not load the Configuration Utility. This error usually follows one of the four previous messages. The controller was downgraded from version 10.x version or greater to 6.x. Contact Dell support for assistance.

  • Page 43: A Updating The Firmware

    You can obtain firmware flash utility from the Dell™ PowerEdge™ Service and Diagnostic Utilities CD. Running the firmware update utility from the operating system is not supported on Dell Precision workstations. You have to perform a manual update. In the event of new firmware release, check the Dell support site at support.dell.com for the latest firmware updates and the firmware...
  • Page 44 Updating the Firmware...

  • Page 45: B Getting Help

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 46, and then see the contact information for your region or go to support.dell.com.

  • Page 46: Online Services

    Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 47: Dell Enterprise Training

    Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip available when you call. See the contact information for your region.

  • Page 48: Before You Call

    See your system’s Hardware Owner’s Manual for the telephone numbers and codes provided to contact Dell Support. If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the system. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the system itself.

  • Page 49: Regulatory Notices

    A Notice about Shielded Signal Cables: Use only shielded cables for connecting peripherals to any Dell™ device to reduce the possibility of interference with radio communications services. Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment.

  • Page 50: Fcc Notices (U.s. Only)

    This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 51: Industry Canada (Canada Only)

    Industry Canada, Class B This Class B digital apparatus complies with Canadian NMB-003. NOTICE: The Industry Canada regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this equipment. CE Notice (European Union) This product has been determined to be in compliance with 73/23/EEC (Low Voltage Directive), 89/336/EEC (EMC Directive), and amendments of the European Union.
  • Page 52 Regulatory Notices...
  • Page 53 Regulatory Notice...
  • Page 54 Regulatory Notices...
  • Page 55 Regulatory Notice...
  • Page 56 Regulatory Notices...

  • Page 57: Corporate Contact Details (Taiwan Only)

    Corporate Contact Details (Taiwan Only) Pursuant to Article 11 of the Commodity Inspection Act, Dell provides the following corporate contact details for the certified entity in Taiwan for the products addressed by this document: Dell B.V. Taiwan Branch 20/F, No. 218, Sec. 2, Tung Hwa S. Road,...
  • Page 58 Regulatory Notices...
  • Page 59 Regulatory Notice...
  • Page 60 Regulatory Notices...

  • Page 61: Glossary

    Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in this document. Adapter An adapter enables the computer system to access peripheral devices by converting the protocol of one bus or interface to another. An adapter may also provide specialized function.
  • Page 62 Driver A device driver, often called a driver for short, is a program that allows the operating system or some other program to interface correctly with a peripheral device such as a printer or network PC card. Some device drivers, such as network drivers must be loaded from the config.sys file (with a device= statement) or as memory-resident programs (usually, from the autoexec.bat file).
  • Page 63 Each PHY can form one side of the physical link in a connection with a PHY on a different Dell-qualified SATA device. The physical link contains four wires that form two differential signal pairs. One differential pair transmits signals, while the other differential pair receives signals.
  • Page 64 RPM, short for "Red Hat Package Manager" is a package management system primarily intended for Linux. RPM installs, updates, uninstalls, verifies and queries software. RPM is the baseline package format of the Linux Standard Base. Originally developed by Red Hat for Red Hat Linux, RPM is now used by many Linux distributions.
  • Page 65 SMART Acronym for Self-Monitoring Analysis and Reporting Technology. The self-monitoring analysis and reporting technology (SMART) feature monitors the internal performance of all motors, heads, and drive electronics to detect predictable drive failures. This feature helps monitor drive performance and reliability, and protects the data on the drive. When problems are detected on a drive, you can replace or repair the drive without losing any data.
  • Page 66 Glossary...

  • Page 67: Index

    Index BIOS, 27 Configuration Utility, 28 fault code messages, 27 POST messages, 27 Configuration Utility functions performed, 28 navigating, 28 overview, 28 starting, 28 drivers creating diskette, 19 installation, 19 Red Hat Enterprise Linux, 22 SUSE Linux Enterprise Server, 24 electrostatic discharge.
  • Page 68 troubleshooting, 35 BIOS boot order, 35 BIOS error messages, 38 Configuration Utility error messages, 37 physical disk issues, 36 Windows, 19 drivers, 19 updating drivers, 21 Index...

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