Customer Service - HIOS HM-10 Operation Manual

■ Customer service

● Repair
1. Service charges will be made for repairs under the following circumstances:
(1) Malfunctioning or damage caused by incorrect use of the instrument, the instrument has
been disassembled or it malfunctions due to attempted repair.
(2) Oil has been added to the socket, switches or inside the instrument.
(3) The instrument has been damaged during shipping, by dropping, etc.
(4) Damage due to fire, exposure to gas, earthquake, water, irregular power supply or other type
of disaster.
(5) Service charges will also be made for calibration, inspection or parts replacement for the
Fidaptor, etc.
2. No charge will be made for service in the case of inspection and/ or calibration of the same
part that becomes necessary within three months after inspection or calibration has been
performed. (This does not apply under circumstances (1) − (4) above.)
● Shipping and handling charges incurred for repair service must be paid by the customer. Please
direct questions about customer services to HIOS Corporation or your HIOS dealer.
■ Attention
The product that you have purchased contains a rechargeable battery. The battery is recyclable. At
the end of it's useful life, under various state and local laws, it may be illegal to dispose of this battery
into the municipal waste stream.
Check with your local solid waste officials for details in your area for recycling options or proper
disposal.
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