Troubleshooting Guide - Dimplex RBF30 Service Manual

TROUBLESHOOTING GUIDE

PROBLEM
General
Circuit breaker trips or fuse
blows when unit is turned on
Lights dim in room while the unit
is on
Power cord gets warm (if using
RBFPLUG kit)
Appearance
Firebox does not turn on in
Manual Mode
Firebox does not turn on in
Remote Mode
One or all logs in log set dim, not
glowing
Back log dim, not glowing
Flame dim or not appearing
Flame Frozen
Flame Shudder
Back lighting dim or not
appearing
Colour themes dim or not ap-
pearing
CAUSE
Short in unit wiring.
Improper circuit current rating
Unit is drawing close to circuit current
rating
Normal Operation
Defective power cord
Improper operation
No incoming power from the electrical
wall socket
Defective main control assembly
Defective main control board
Improper operation
Loose wiring
Remote Control not working
Defective main control assembly
Defective main control board
Loose connection
Defective log set wiring
Loose connection
Defective back log wiring
Improper operation
Loose connection of flame LEDs
Defective flame LED wiring
Defective main control board
Loose wiring
Defective Flicker Motor
Defective Flicker Motor
Improper operation
Loose connection of back light LEDs
Defective back light LED wiring
Defective main control board
Improper operation
Loose connection of coloured LEDs
Defective coloured LED wiring
Defective main control board
SOLUTION
Trace wiring in unit.
Additional appliances may exceed the current rating
of the circuit breaker or fuse. Plug unit into another
outlet or install unit on a dedicated 15 amp circuit.
Move the unit to another outlet or install unit on a dedi-
cated 15 amp circuit
The power cord may get slightly warm to the touch
when the heater is on
Replace power cord if cord gets hot to the touch.
Refer to cperation section
Check fuse/breaker panel
Replace main control assembly
Replace main control board.
Refer to Operation Section
Check wiring connections
Install new battery into the Remote Control.
Replace main control assembly
Replace main control board.
Check wiring connections
Replace log set assembly
Check wiring connections
Replace back log assembly
Refer to Operation Section
Check wiring connections
Replace flame LED assembly
Replace main control board.
Check wiring connections
Replace Flicker Motor
Replace Flicker Motor
Refer to Operation Section
Check wiring connections
Replace back light LED assembly
Replace main control board.
Refer to Operation Section
Check wiring connections
Replace coloured LED assembly
Replace main control board.
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