Table of Contents
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IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your
safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop-
erty damage.
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2012 Dimplex North America Limited
Service Manual
Model
EWF-SS
RWF-DG
UL Part Number
6903950300
REV
PCN
DATE
00
-
3-APR-12
7400420000R01
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Table of Contents
Related Manuals for Dimplex EWF-SS
Summary of Contents for Dimplex EWF-SS
- Page 1 Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 3-APR-12 1-888-346-7539 www.dimplex.com In keeping with our policy of continuous product development, we reserve the right to make changes without notice. 7400420000R01 © 2012 Dimplex North America Limited...
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Page 2: Table Of Contents
NOTE: Procedures and techniques that are considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death. www.dimplex.com... -
Page 3: Operation
It can be reset by switching the 3-Position Switch to Strip Off and waiting five (5) minutes before switching the unit back on. Battery CAUTION: If you need to continuously reset the heater, Cover disconnect power and call Dimplex customer service at 1-888-DIMPLEX (1-888-346-7539). -
Page 4: Maintenance
The surface should be completely dried with a lint free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners or spray liquids on any surface. www.dimplex.com... -
Page 5: Exploded Parts Diagram
ExPLODED PARTS DIAGRAM Replacement Parts List Heater Assembly ....2200490600RP 3-Position Switch ....2800071100RP Glass Assembly . -
Page 6: Wiring Diagram
WIRING DIAGRAM www.dimplex.com... -
Page 7: Preparation For Service
PREPARATION FOR SERVICE Figure 4 CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin. Remove the firebox out of the cabinet or wall frame that surrounds the unit. -
Page 8: Flicker Motor/ Flicker Rod Replacement
WARNING: Unplug or disconnect power at the circuit it from below the reflective flame panels on the back. breaker before attempting any maintenance to reduce the Carefully rest it inside on the rear flame panels. risk of electric shock or damage to persons. www.dimplex.com... -
Page 9: Switch Replacement
NOTE: It is recommended to protect the rear flame WARNING: If the fireplace was operating prior to ser- panels from scratches prior to resting the light housing on vicing allow at least 10 minutes for light bulbs and heating them using cloth or piece of cardboard. elements to cool off to avoid accidental burning of skin. -
Page 10: Power Cord Replacement
Feed the new power cord through the junction box and squeeze the new strain relief in place on the cord and junction box. Re-connect wires. –(Wide blade on the plug is the neu- tral side of the power cord). Reassemble in the reverse order as above. www.dimplex.com... -
Page 11: Assembly Part Pictures
ASSEMBLY PART PICTURES VIEW FROM UPPER LEFT SIDE (WIRE & SWITCH COVER REMOVED) Rear Flame Panel Light Harness Channel Flicker Rod Light Block Light Socket Bracket and Bulbs Heater Assembly and Cover Flicker Rod and Bracket Heat Deflector Grille VIEW FROM BOTTOM RIGHT SIDE (WIRE &... - Page 12 Black wire from Flicker Heating Element Motor and Neutral from Remote Control Receiver REMOTE CONTROL RECEIVER Line - Remote Side of 3-Position Switch Neutral - Connects to Power Cord and Terminal Block Switch Output - Heater On/ Off Switch and Terminal Block www.dimplex.com...
- Page 13 HEATER ASSEMBLY VIEW FROM BOTTOM OF ASSEMBLY Connects to Lower Heating Element Connects to Upper Heating Element Heating Element - Connects to Heater/Blower Motor and Terminal Block Heater/Blower Motor Upper Heating Element - Connects to Heater/Blower Motor and From Terminal Block Line In from Cutout and Connection to Upper...
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Page 14: Troubleshooting Guide
Burnt out light bulbs Replace light bulbs visible Loose wiring Check wiring connections Defective light harness Replace light harness Log set dim, not glowing Burnt out light bulbs Replace light bulbs Flame Shudder Defective Flicker motor Replace Flicker motor www.dimplex.com... - Page 15 PROBLEM CAUSE SOLUTION Heater Heater is not turning off Improper operation Refer to Operation Section Defective Heater On/Off switch Replace Heater On/Off switch Defective Thermostat Replace Thermostat Defective Remote Control Receiver Replace Remote Control Receiver. Initialize to Re- mote Control. Heater is not turning on Improper operation Refer to Operation Section...