Page 1
Service Manual Model RBF24DLX RBF30 RBF36 RBF36P RBF42 Part Number 6909990100 6909780100 6909790100 6909790200 6909800100 IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this firebox. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage.
Operation - RBF30, RBF36, RBF36P, RBF42 Figure 2 Figure 1 Touch Panel and Remote Controls WARNING: The Revillusion Built-in Electric Firebox must be installed properly before it is used. CAUTION: Except for installation and cleaning described in this manual, an authorized service representative should perform any other servicing.
Page 4
5 minutes before plugging the unit back in. CAUTION: If you need to con tinuously reset the heater, unplug the unit and call technical support at 1-888-346-7539. www.dimplex.com...
Operation - RBF24DLX Icon Function Description Press to activate the current standby state (On/Off). • Standby State On Press to turn everything Off. Press again to activate the previous state. • Standby State Off Press to activate the previous state.
Page 6
Hold both Temp– ( ) and Brightness ( ), on the unit, for 2 seconds to disable the manual controls. Control Unlock Hold both Temp– ( ) and Brightness ( ), on the unit, for 2 seconds to enable the manual controls. www.dimplex.com...
Maintenance General Maintenance Inspect the built-in electric firebox regularly, depending upon conditions, and at a minimum yearly intervals. Remove dust and clean the logs, grate, and base as required. WARNING: Disconnect power and allow heater to cool before attempting any maintenance or cleaning to reduce the risk of fire, electric shock, or injury.
Preparing for Service Tools Required: Phillips head screwdriver WARNING: If the firebox was operating prior to servicing, allow at least 10 minutes for the heating elements to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
3. Lift the back log assembly out of the unit. Flicker Motor Replacement (RBF24DLX) 4. Locate the flame base LED strip. (Figure 3) Tools Required: Phillips head screwdriver 5.
Main Control Board Replacement Power Supply Replacement Tools Required: Phillips head screwdriver Tools Required: Phillips head screwdriver Flat Head Screwdriver 1. Follow the steps of ‘Preparing for Service” on page 8. 1. Follow the steps of ‘Preparing for Service” on page 8. 2.
WARNING: Ensure wires do not come in contact with order from the instructions above. moving parts by securing wires in cable ties. WARNING: Ensure wires do not come in contact with moving parts by securing wires in cable ties. www.dimplex.com...
Cutout Replacement (RBF30, RBF36, Heater Assembly Replacement RBF36P, RBF42) (RBF24DLX) Tools Required: Phillips head screwdriver Tools Required: Phillips head screwdriver Flat Head Screwdriver Flat Head Screwdriver 1. Follow the steps of ‘Preparing for Service” on page 8. 1. Follow the steps of ‘Preparing for Service” on page 8.
Touch Pad Replacement Thermistor Replacement (RBF24DLX) Tools Required: Phillips head screwdriver Tools Required: Phillips head screwdriver 1. Follow the steps of ‘Preparing for Service” on page 8. WARNING: If the firebox was operating prior to servicing, allow at least 10 minutes for the heating 2.
Thermistor Replacement (RBF30, Top Front Lights Replacement RBF36, RBF36P, RBF42) Tools Required: Phillips head screwdriver 1. Follow the steps of ‘Preparing for Service” on page 8. Tools Required: Phillips head screwdriver 2. Remove the 2 hex head screws on either side of the 1.
Improper operation Refer to Operation section Loose connection of coloured LEDs Check wiring connections Colour themes dim or not appearing Defective coloured LED wiring Replace affected coloured LED strip Defective main control board Replace main control board. DATE 5-Sept-18 11-Feb-20 www.dimplex.com...
Page 19
Heat has been permanently disabled. board. ¹ Only applicable to units RBF30, RBF36, RBF36P, and RBF42 ² Only applicable to RBF24DLX 1-888-346-7539 | www.dimplex.com In keeping with our policy of continuous product improvement, we reserve the right to make changes without notice.
Need help?
Do you have a question about the RBF24DLX and is the answer not in the manual?
Questions and answers