Reader - burroughs smartsource series Installation And Operation Manual

Reader

Symptom
The magnetic and/or optical
readers have excessive
reject rates.
4326 9562-007
Possible Cause
Checks have poor print quality.
Inadequate document preparation.
Incorrect reader font and/or
incorrect reader configuration
settings.
Staple/debris near reader.
Solving Problems
Solution
Internal items (like cash tickets or
batch headers) should be replaced
with a fresh supply. If possible, ask
document or check provider to
correct print quality problems.
Ensure documents are properly
jogged, aligned, and loaded
correctly in the feeder bay so items
are presented properly to the read
head.
Ensure that the software application
settings match the actual reader
configuration. Ensure that the
correct reader font is used.
Inspect reader area for staple on
magnet or debris lodged at magnetic
head, remove if found. The following
picture shows the location of the
magnetic head in the unit.
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