Feeder - burroughs smartsource series Installation And Operation Manual

Solving Problems

Feeder

Symptom
Items do not feed correctly.
More than one document is
fed (item double-feeds).
Items skew as they feed.
5-8
Possible Cause
When the Start/Stop button is
pressed, the feeder can be heard
trying to feed paper, but the blue-
topped feed rollers don't turn.
The feeder runs but the unit belt
does not move.
When the Start/Stop button is
pressed, there is no sound from the
feeder.
Inadequate paper preparation
before feeding items.
Worn separator assembly (triangle-
shape).
Inadequate document preparation
before feeding items.
Worn separator assembly (triangle-
shape).
Incorrect document position/
insertion for manual feed.
Solution
Swap the two feed rollers. Clean or
replace them if problem persists.
Examine paper path to ensure belt
has not come off of a roller or is not
jammed by debris. Return for
service if belt is broken or can not
be moved by hand.
If problem exists using other
applications the unit requires repair.
Ensure items are properly jogged,
aligned, and loaded correctly into
the feeder bay.
Rotate or replace separator
assembly (triangle-shape).
Ensure documents are properly
jogged, aligned, and loaded
correctly into the feeder bay.
Rotate or replace separator
assembly (triangle-shape).
When manually inserting
documents, the entire bottom edge
of the document must contact the
floor of the track while you push the
document forward into the unit.
4326 9562-007