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Summary of Contents for burroughs SmartSource Edge
- Page 1 SmartSource Edge Installation and Operation Guide October 2015 8224 2462-001 © 2010-2015 Burroughs Corporation All rights reserved 8224 2462-001...
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Page 2: Fcc Statement
The only warranties made by Burroughs Payment Systems, Inc., if any, with respect to the products described in this document are set forth in such agreement. Burroughs cannot accept any financial or other responsibility that may be the result of your use of the information in this document or software material, including direct, special, or consequential damages. -
Page 3: Table Of Contents
Removing the top covers and track walls to clear an item ............19 Section 3..............................20 Cleaning the Unit ..........................20 Cleaning Supplies .......................... 21 Cleaning the SmartSource Edge ....................22 Cleaning the Track ......................... 22 Remove Top Covers ........................22 Remove Front Removable Image Camera Wall................. 23 Remove Rear Removable Image Camera Wall ................. - Page 4 Reader ............................32 Image ............................33 Parts ............................33 8224 2462-001...
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Page 5: Section 1
The operator must restart the SmartSource Edge and its application(s). If this occurs, Plug the SmartSource Edge Power Supply into an electrical outlet on a different branch of the power distribution system where large electrical equipment is not connected to nearby outlets. -
Page 6: Unpack The Box Like This
Unpack the Box Like This 8224 2462-001... -
Page 7: Box Contents
Box Contents 8224 2462-001... -
Page 8: Smartsource Edge
SmartSource Edge Need Help? Burroughs Help Desk 1-800-328-0440 8224 2462-001... -
Page 9: Installing The Paper Feeder Extender
Installing the Paper Feeder Extender Fit Tab of extender into Slot in Unit and push down firmly: 8224 2462-001... -
Page 10: Installing The Franker Roller
Installing the Franker Roller 1. Power off SmartSource Edge 2. Remove the left and right top cover of SmartSource Edge, and Rear Removable Image Camera Wall. (CIS) 3. Install the Franker roller. 4. Re-Install the Rear Removable Image Camera Wall and the left and right top covers. - Page 11 Step2 Step3 8224 2462-001...
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Page 12: Connecting The Cables
Connecting the Cables Note： Power Switch Must Be Off and Software Must Be Loaded on the PC. See the Software loading instructions printed on the SmartSource Edge Software CD 8224 2462-001... -
Page 13: Section 2
Section 2 Operating the Unit Power On and Off 8224 2462-001... -
Page 14: Status Lights & Feed Button
SmartSource Edge has two indicators. The Power LED is green and indicates the power status. The SmartSource Edge is powered on if the indicator is on. The red LED is for status. The various status types are shown below:... -
Page 15: Preparing Paper For Flow
Preparing Paper for Flow Check for acceptable size documents. (54mm to 106 mm height; 80 to 235mm length) Smooth out creases, folds, curls, and dog-ear corners. No rubber bands, paper clips, staples, or foreign objects. No check stubs and no adding machine tapes. 8224 2462-001... -
Page 16: Feeding Checks
Note: To prevent image skewing, the bottom edge of check should contact the bottom edge of the feeder extender. The SmartSource Edge will start scanning when it detects that there is a check present. Remove the check after it has been processed. -
Page 17: Preparing A Card For Flow
SmartSource Edge will start scanning when it detects that there is card present. Remove the card after it has been processed. -
Page 18: Resolving Problems During Check/Card Processing
Resolving Problems During Check/Card Processing Stopped Paper/Card in Track If an item stops in the track, it must be removed from the track before items can flow again. Note: When this happens, you must check your application documentation for information on clearing stopped paper/cards and the necessary recovery steps. -
Page 19: Removing The Top Covers And Track Walls To Clear An Item
Removing the top covers and track walls to clear an item See illustrations below for removing the top covers and track walls to clear an item. 8224 2462-001... -
Page 20: Section 3
Section 3 Cleaning the Unit WARNING Perform the following steps before cleaning the unit. 8224 2462-001... -
Page 21: Cleaning Supplies
Pads- \Presaturated with isopropyl alcohol (package of Burroughs Micro Duster Disposables (package of 4) 75-0501-900 2 packages Cotton Wiping Cloths (box of 600) 75-1447-848 ½ box Contact Burroughs for information or to order the optional (not required) Check Scanner Cleaning Card (75-7200-995). 8224 2462-001... -
Page 22: Cleaning The Smartsource Edge
Cleaning the SmartSource Edge For proper operation, the Track (paper path) and the front and rear image glass should be cleaned regularly. Cleaning the Track Remove Top Covers 8224 2462-001... -
Page 23: Remove Front Removable Image Camera Wall
Remove Front Removable Image Camera Wall Remove Rear Removable Image Camera Wall 8224 2462-001... -
Page 24: Remove Franker Roller
Remove Franker Roller Remove Staples, Paper Clips, and Visible Debris from the Track Caution Metal objects such as paper clips and staples that fall underneath the metal baseplate can damage the unit. Before using the micro duster to blow air along the paper path, inspect the track and remove such items as staples and paper clips. -
Page 25: Blow Air Along Entire Track (Paper Path) With Micro Duster
Blow Air Along Entire Track (Paper Path) with Micro Duster Wipe Front and Rear Image Glass Clean Clean the image glass whenever images have streaks. Use Cleaning Pad 75-1804-907. 8224 2462-001... -
Page 26: Section 4
Section 4 Ordering Replacement Items Order replacement items from Burroughs Store at 1-800-448-1424 (USA) or 1-800-387-6127 www.burroughsstore.com (Canada). For worldwide numbers, go to Table 4–1. Replacement Items Burroughs Estimated Description Machine Style Store Part Quantity per Year* Franker Roller Kit Includes one inked roller;... - Page 27 Burroughs Estimated Description Store Reference Picture Quantity per Year Part No. Top Cover, Left 75-0860-918 As required Top Cover, Right 75-0860-919 As required With feed button Image Camera Wall, 75-0860-920 As required Rear, Removable Image Camera Wall, 75-0860-921 As required...
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Page 28: Section 5
Streaks on the Images and Franker Ink on documents could be a result of franker ink or other material on the image glass or the track walls. The Track can be cleaned by using the check scanner cleaning card. Contact Burroughs for information or to order the optional Check Scanner Cleaning Card (75-7200-995). -
Page 29: Indicators/Controls
Power Indicator lit on Replace power supply. top of unit after pressing Defective power supply. www.burroughsstore.com On/Off switch. Contact manufacturer maintenance. Contact Burroughs 1-800-448-1424 (USA) 1-800-387-6127 (Canada). Logic board error worldwide numbers, www.burroughsstore.com 8224 2462-001... -
Page 30: Communications/Connections
2.0 cable 6’ long. Unit does not connect to USB 2.0 cable should not exceed host PC Excessive USB cable length. 15’ length. Monitor SmartSource Edge software SmartSource Edge software driver driver using Device Manager. missing, corrupt or not loaded. -
Page 31: Jams Or Unexpected Paper Stops
Jams or Unexpected Paper Stops Symptom Possible Cause Solution See “Feeder”. Multiple causes. Paper does not feed correctly. Papers stops suddenly and Debris/obstruction in paper path. Examine paper path to locate small has leading edge damage. bits of paper, tape, staples, etc. Remove debris gently Feeder Symptom... - Page 32 Reader Symptom Possible Cause Solution Internal items (like cash tickets or batch headers) should be replaced Documents have poor print quality. with a fresh supply. If possible, ask the document provider to correct the print quality problems. Load the paper correctly into the Inadequate paper preparation.
- Page 33 Section 3 – wipe the images. front and rear image glass clean. Clean the track walls. Need to re-calibrate the front and Contact Burroughs to get a supply of rear image scanners calibration paper and re-calibrate the front and rear scanners. Parts...
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