Epson Fast T-Jet 3 PLUS User Manual page 115

Manager. If you do, delete them. Power down your printer, unplug
the power cord and leave it unplugged for about 30 seconds. Power
back ON and try again.
Make sure you are using the correct port. Open FastRIP and select
Printers/Manage Printers. Make sure the Epson Stylus port Control Panel
box has a check mark in it.
You may also be using insuffi cient or incorrect cables. We highly
recommend using a USB cable for the best connection. DO NOT use a
long cable, switch boxes, hubs or even wireless USB connections.
Prevention:
▪ Always double check settings in FastRIP prior to sending a
▪ Clean the Encoder Strip daily
▪ Always make sure images are the same size when using the Underbase
Wizard in FastARTIST.
▪ Test the communication between the computer and printer.
Problem: Problem:
Font nts s ar are e no Fo Fonts are not printing correctly on the garment. not t pr prin inti ting p p ng c cor orre rect ctly ly o on n th the e ga g g
Causes:
Sometimes fonts, especially script fonts, may not print correctly or print at all.
This tends to happen when using Vector Programs. The printer driver may not
download or recognize the font. To fi x this, change the font to a graphic image.
Depending on the graphics program, it may be called Convert to Curves or
Create Outlines. You may also need to do this if you are printing vector fonts
along with a bitmap image.
Try importing or printing a different fi le to see if the problem remains.
Problem: Problem:
The printer stops in the middle of a print routine and stops communicating with Th The e pr prin inte ter r st stop p p ops s in in t the p p he m mid iddl dle e of of a a p pri rint nt r rou
th the e co the computer. comp mput uter er. .
Causes:
▪ Print drivers may need to be re-installed
Print drivers are prone to occasionally stop communicating with the
y y garm g g rmen ent. t.
p p outi tine ne a and nd s sto tops
105
Chapter 9 - Troubleshooting
Print command
ps c com p p ommu muni nica cati ting ng w wit ith h g g