Chapter 19: Solving Other Printing Problems - Lexmark W820 User Manual

19
Use the following table to find solutions to other printing problems.
Symptom
The operator panel
display is blank or
displays only
diamonds.
Jobs don't print.
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Solving other printing problems
Cause
The printer self test failed.
The printer is not ready to
receive data.
Solution
Turn the printer off, wait about 10 seconds, and turn
the printer back on.
Performing Self Test appears on the display.
When the test is completed, the Ready message is
displayed.
If the messages do not appear, turn the printer off
and call for service.
Make sure the system board is pushed back in place
and option cards are fully seated. See
the printer system board.
Make sure Ready or Power Saver appears on the
display before sending a job to print. Press
return the printer to the Ready state.
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