Lexmark W820 User Manual page 74

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Remove the paper based on what part is visible.
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If the paper is visible, pull it straight out and continue with
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If the paper is not visible or there is not enough showing to grasp easily, it is still in the
tray. Complete step 6 on page 72
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If the paper is not visible in the tray, the paper is lodged behind the tray and requires that
you remove the tray. See
Pull tray 1 open.
Pull the paper to the right, and then straight out.
Close tray 1.
Close the printer side door (Door A).
through step 9 on page
Behind trays 1, 2, and 3.
72
step 9 on page 72.
72.