Lexmark W820 User Manual page 96

If the print media is jammed under the finisher top cover:
CAUTION:
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If the print media is jammed in one of the bins, pull the sheet to the right and then straight out.
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To avoid rings on your hand being caught by the spring-loaded plastic plate in this
area, remove your rings first. If your hand is caught in this area, press down on the
plastic plate with your other hand to provide some clearance, and then pull your
hand free.
Grasp the cutout handhold on the finisher top cover (Cover J) and pull up.
Pull the print media straight up.
Close the finisher top cover (Cover J).
Plastic plate
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