Canon EOS C700 Instruction Manual page 209

Network Functions
Along with this list, refer also to the instruction manuals of the access point or other external devices you are
using. For simplicity's sake, in this section the optional WFT-E6 or WFT-E8 Wireless File Transmitter will be
referred to simply as "the transmitter".
A User is already accessing the server. Try again later.
- This message appears on the screen of the connected device. Another device connected to the network is already
operating the camera. To use this device, first end the connection on the device accessing the camera and then touch
Retry.
Cannot log in to FTP server.
- Check the user name and password information in the FTP server settings (A 181).
Cannot transfer files to FTP server.
- Check that there is enough available space in the data storage device (hard disk, etc.) that contains the destination
folder on the FTP server.
- Check the user permissions/restrictions for accessing the FTP server.
Check the device connected to the camera's system extension terminal
- There's a hardware problem with the transmitter. Try turning the camera off, removing and reattaching the transmitter
and then turning the camera on again. If the problem persists, consult a Canon Service Center.
Check the network configuration.
- The camera could not connect to the network using the current settings. Check that the network settings are correctly
configured (A 160, 164).
Cover is open
- The card slot cover was opened while the recording media was being accessed. Stop the Wi-Fi function in use and
end the network connection.
FTP transfer error.
- An error occurred while transferring files to the FTP server. Turn then camera and the FTP server off and then on again
and try again the FTP transfer.
Incorrect Wi-Fi password.
- The authentication/encryption method is set to an option other than [Open/No encryption] and the password entered
is incorrect. Check the access point's password and try entering the password again (A 163).
IP address conflict
- Another device on the same network has the same IP address assigned to the camera. Change the IP address of the
conflicting device or the camera.
LAN cable not connected.
- You attempted to connect to a wired network but the Ethernet cable is not connected. Check that the Ethernet cable is
correctly connected to the camera's
Multiple access points detected. Try the operation again.
- There are multiple access points sending out a WPS signal at the same time. Try the operation again later or perform
setup using the [WPS: PIN Code] or [Search for Access Points] option (A 163).
No access points found
- The camera searched for active Wi-Fi networks (access points) in the area but none were found. Make sure the access
point is working correctly and try connecting again.
- The access point is operating in stealth mode. Deactivate the stealth function in the wireless router (access point)
settings.
- The camera may not be able to find the access point if MAC address filtering is activated. Check the camera's (or
transmitter's) MAC address with the [OPTIONS] > [Check MAC Address] setting from any network function's screen.
Make sure to add this MAC address to the list of approved wireless devices in the wireless router (access point)
settings.
Reached the end of the adjustment range
- While adjusting the focus remotely using Browser Remote, the lens reached the proximal focus end or infinity focus
end.
Unable to complete WPS.
- The access point's encryption method is set to WEP. Wi-Fi Protected Setup (WPS) cannot connect to access points
set to this encryption method. Change the access point's encryption method or use another connection method
(A 160).
(Ethernet) terminal and to the LAN/Ethernet port on the network device.
Troubleshooting
209