Symmetricom TimeProvider 100 User Manual
Symmetricom TimeProvider 100 User Manual

Symmetricom TimeProvider 100 User Manual

Gps timing and frequency source device
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TimeProvider 100
GPS Timing and Frequency Source Device
User's Guide
Revision A – March 2009
Part Number 098-00106-000

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Summary of Contents for Symmetricom TimeProvider 100

  • Page 1 TimeProvider 100 GPS Timing and Frequency Source Device User’s Guide Revision A – March 2009 Part Number 098-00106-000...
  • Page 2 2300 Orchard Parkway San Jose, CA 95131-1017 U.S.A. http://www.symmetricom.com Copyright © 2009 Symmetricom, Inc. All rights reserved. Printed in U.S.A. All product names, service marks, trademarks, and registered trademarks used in this document are the property of their respective owners.
  • Page 3: Table Of Contents

    Unpack the Unit ..........27 Rack Mounting the TimeProvider 100......28 Ground the Shelf.
  • Page 4 Returning the TimeProvider 100 ........41...
  • Page 5 Table of Contents TimeProvider 100 CLI Command Set ....... .56 Command User Levels .
  • Page 6 Antenna Coaxial Cables ........111 TimeProvider 100 User’s Guide...
  • Page 7 ............121 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 8 Table of Contents TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 9 Serial Port Connector Pin Assignments......21 TimeProvider 100 LED Descriptions ......22 COM Port Properties .
  • Page 10 List of Tables TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 11 Universal Ground Symbol ........29 Pinging the TimeProvider 100 ........36 TimeProvider 100 Clock Modes.
  • Page 12 List of Figures TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 13: Purpose Of This Guide

    How to Use This Guide This section describes the structure and conventions used in the TimeProvider 100 GPS Timing and Frequency Source Device User Guide. Related TimeProvider 100 documents, contact information for TimeProvider 100 training, and updates made to the user guide can also be found in this section.
  • Page 14: Conventions Used In This Guide

    Provides suggested corrective action for system messages that display in response to an event or alarm. Chapter B, Specifications and Lists the specifications and default settings for TimeProvider 100. Factory Defaults Conventions Used in This Guide This guide uses the following conventions: Acronyms and Abbreviations –...
  • Page 15: Warnings, Cautions, Recommendations, And Notes

    Recommendation: All recommendations use this symbol. Recommendations indicate manufacturer-tested methods or known functionality. Recommendations contain installation, operation, or maintenance procedures, practices, conditions, or statements, that provide important information for optimum performance results. 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 16: Related Documents And Information

    Related Documents and Information See your Symmetricom representative or sales office for a complete list of available documentation. Note: Symmetricom offers training courses designed to enhance your knowledge of the TimeProvider 100.
  • Page 17: Timeprovider 100

    It is designed to provide precise time and synchronization for locations where cost and space are a limitation. TimeProvider 100 features a configurable output signal to support a variety of framer signals. This provides the flexibility to integrate into specific application environments easily.
  • Page 18: Functional Overview

    TimeProvider 100 supports remote configuration of system settings, automating saving and restoration, and installation of new software when needed. Functional Overview The primary function of TimeProvider 100 is to provide the following GPS disciplined frequency and timing signals: 10 MHz sine wave ...
  • Page 19: Timeprovider 100 Functional Block Diagram

    Figure 1-2. TimeProvider 100 Functional Block Diagram TimeProvider 100 accepts the Radio Frequency (RF) signal from a GPS antenna. In the Real Time Engine (RTE) circuit, the 1 PPS signal is extracted from the GPS signal and is used to discipline the 10 MHz oven-controlled crystal oscillator (OCXO).
  • Page 20: Timeprovider 100 Hardware Functional Block Diagram

    2.048 Mbps (E1) -48 VDC Power Supplies Figure 1-3. TimeProvider 100 Hardware Functional Block Diagram Functional Description Figure 1-4 is a front view of the TimeProvider 100. All user connections are on the panel. 1PPS Chassis Connector LEDs Ground 10 MHz...
  • Page 21: Serial Port Connector Pin Assignments

    EIA-232 connector pin assignments for the serial port. Table 1-1. Serial Port Connector Pin Assignments Pin Number Signal Ground LEDs The TimeProvider 100 has three LEDs on the front panel of the unit and are 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 22: Timeprovider 100 Led Descriptions

    Note: The NTP feature in the NTP port is currently not implemented. E1 Frequency Output Connectors TimeProvider 100 provides four configurable outputs at E1 (2.048MHz) frequencies. The four independent, separately driven outputs are labeled OUT1, OUT2, OUT3, and OUT4. Specific signal types are detailed in the CLI command, output, on page 79.
  • Page 23: Mhz Connector

    Chassis Ground Above the GPS (SMA connector) is a connection to chassis ground. A 4mm Grounding Terminal Stud is located on the TimeProvider 100’s front panel. The grounding terminal is marked with the universal ground symbol. GPS (SMA) Connector The SMA female connector labeled GPS is the GPS antenna connection and used as GPS input.
  • Page 24 Chapter 1 Overview Functional Description TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 25: Installation

    TimeProvider 100. Before you begin to install the TimeProvider 100, review all the information in this section. If difficulties are encountered during the installation process, contact Symmetricom Global Services (SGS). Refer to the...
  • Page 26 Refer to , on page 105 for more information. User-Supplied Tools and Equipment You will need the following tools and equipment to install the TimeProvider 100: Standard tool used for installation  Cable ties, waxed string or acceptable cable clamps ...
  • Page 27: Unpack The Unit

    Chapter 2 Installation and Configuration Installation Unpack the Unit The TimeProvider 100 is packaged to protect it from normal shock, vibration, and handling damage. Caution: To avoid electrostatic discharge (ESD) damage to parts that are packaged with the TimeProvider 100, observe the following procedures.
  • Page 28: Location Of Timeprovider 100 Product Label

    2. Ensure that the mounting brackets on both sides are attached at equal distances from the front of the unit. 3. Mount the TimeProvider 100 to the front of the equipment rack rails with four screws and associated hardware. TimeProvider 100 User’s Guide...
  • Page 29: Universal Ground Symbol

    (for example, use of power strips). Ground the Shelf Ground the TimeProvider 100 using the 4mm Grounding Terminal Stud on the front of the TimeProvider 100. This Grounding Terminal is marked with the universal...
  • Page 30: Configuration Setup

    Local Electrical Codes. Do not connect multiple connectors to the same screw assembly. Configuration Setup Setting up the TimeProvider 100 to receive GPS satellite signals to provide 10MHz and 1 PPS output signals and four channels of E1 requires very few steps. The high-level steps needed are: Apply power to the TimeProvider 100.
  • Page 31: Establish Serial Communication

    Branch Circuit Over-Current Protection Device. 3. Plug the Molex connector into the TimeProvider 100 and replace the fuse in the Branch Circuit Over-Current Protection Device. The TimeProvider 100 -48/-60 nominal VDC power connector is keyed to only connect one way.
  • Page 32: Log On To Timeprovider 100

    Chapter 2 Configuration Setup Log On to TimeProvider 100 Log on is required to configure or view TimeProvider 100 settings. To log on to the TimeProvider 100, follow these steps: 1. Wait for the system to boot. 2. At the login prompt, type admin, then press Enter.
  • Page 33: Check Gps Status

    --------------------------------------------------------------------------- Configure the TimeProvider 100 IP Address This step establishes the IP settings of the TimeProvider 100. The LAN connection labeled MGMT & NTP can be used for configuration of the TimeProvider 100. The following two examples show how to configure Ethernet ports.
  • Page 34 255.255.255.0 Caution: After making configuration changes, you must use the set configuration save CLI command to save the latest set configuration configuration. See , on page 72 for more information. TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 35 CLI command to configure IP settings set ipconfig appropriate to your network. To confirm the IP address values, use the show CLI command. Refer to TimeProvider 100 CLI Command Set, on page ipconfig 56 for more information. 098-00106-000 Revision A – March, 2009...
  • Page 36: Confirm Timeprovider 100 Network Communication

    ® the network. The following is a method available on any Windows 1. From a PC that is on the same network as the TimeProvider 100, select Start > Run. 2. In the Run dialog box, select cmd, then click OK. This will initiate a command...
  • Page 37: Configure Frequency Outputs

    |enable |e1_cas4 |st1 ------------------------------------------------------------------ The output signal can be observed on an oscilloscope by connecting directly from the BNC output of TimeProvider 100 to the BNC port of the oscilloscope. 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 38: Signal Type Selection Choices

    Conditions, on page 88. Caution: After making configuration changes, you must use the set configuration save CLI command to save the latest set configuration configuration. See , on page 72 for more information. TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 39: Installation And Configuration Checklist

    , on page 37 Now that you have completed the required steps to install and configure the TimeProvider 100 for operation, the Command Line Interface (CLI) can be used for additional configuration or status monitoring. Refer to TimeProvider 100 CLI Command Set, on page 56 for further details.
  • Page 40 Chapter 2 Installation and Configuration Checklist TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 41: Chapter 3 Part Numbers And Return Information

    Mounting Adaptor Bracket Kit - 23" 093-00012-000 Returning the TimeProvider 100 You should return the equipment to Symmetricom only after you have exhausted the troubleshooting procedures described in this user guide, or if Symmetricom Global Services has advised you to return the unit.
  • Page 42: Repacking The Unit

    3. Provide the return shipping information (customer field contact, address, telephone number, and so forth.) 4. Ship the product to Symmetricom, transportation prepaid and insured, with the Return Material Authorization (RMA) number and item numbers or part numbers clearly marked on the outside of the container to the address given with the RMA.
  • Page 43: Chapter 4 Operations

    The operational status of TimeProvider 100 is dependent on the operational mode of the RTE clock module. The RTE clock module provides the clock signals (10 MHz and 1PPS) that TimeProvider 100 uses to generate the four telecom outputs. The seven RTE clock modes as shown in...
  • Page 44: Rte Clock Modes

    RTE has not locked to GPS since (1) Clock quality = ST3 (Stratum 3) if power-up. 10 MHz and 1PPS outputs TimeProvider 100 has no hardware are available, but their quality is not faults that affect the telecom outputs. guaranteed.
  • Page 45: Alarms & Events

    Non-alarm events are changes in system configuration and operational mode. TimeProvider 100 records alarms and events in the Event Log. Up to a 1,000 entries can be logged, and the oldest entry is deleted first when the log is full.
  • Page 46: State

    An event definition can be modified by both the admin Note: and config user groups. See Command Groups , on page 57 information about the CLI command group permissions. Table 4-2. TimeProvider 100 Alarms, Events, and Configuration Code Name Description Level State...
  • Page 47 Chapter 4 Operations Alarms & Events Table 4-2. TimeProvider 100 Alarms, Events, and Configuration (Continued) Code Name Description Level State Delay Transient TM_COMM MB-TM communica- major enable tion failure MB_PLL_E1 E1 PLL unlocked major enable MB_PLL_25MHz 25MHz PLL major enable...
  • Page 48: Alarm Levels

    Chapter 4 Operations Alarm Levels Table 4-2. TimeProvider 100 Alarms, Events, and Configuration (Continued) Code Name Description Level State Delay Transient TM_FW_DL_FAIL firmware download event enable failed TM_FW_DL_SUCC RTE firmware download suc- event enable ceeded Alarm Levels Each detected condition can have one of four severity levels: Event, Minor, Major, and Critical.
  • Page 49: Alarm Levels

    The Alarm LED logic will execute and may drive a change in the Alarm LED  indication. For more information, refer to System Messages, on page 93 for alarm message details. 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 50: Date & Time

    There is no real-time clock in the TimeProvider 100, so if the TimeProvider 100 is power-cycled, the time line will be adjusted. The following rules apply and are intended to keep the time line in the logs from having negative time jumps: When the TimeProvider 100 powers up, the latest entry in the event and ...
  • Page 51: User Sessions

    1. Locally with a serial connection 2. Remotely with a Telnet connection. Either way, a userID and password are required. All TimeProvider 100 sessions are enabled with the same userID and a single password. There can be up to eight simultaneous Telnet sessions.
  • Page 52 The manual RESET button restores only the factory IP configuration and default  user data (user ID and password). The manual RESET button is located on the back of the TimeProvider 100 unit. Press the RESET button and hold it for 3 seconds to perform the RESET. TimeProvider 100 User’s Guide...
  • Page 53: Chapter 5 Cli Commands

    Overview The Command Line Interface (CLI) is used to display information or configure and manage the TimeProvider 100 from either a terminal connected to the EIA-232 serial port or the Ethernet port. The section describes the CLI command conventions, CLI command keyboard usage, and command-line form.
  • Page 54: Cli Command Keyboard Usage

     “?” commands. Press the TAB key at any time while typing a command. TimeProvider 100 will  respond with the completion of the keyword or available completion choices based on the letters you type.
  • Page 55: Command Line Format

    2) SHOW allows the user to display the provisioned state of a parameter Example: SHOW GPS 3) Specials like “ping,” “reboot, ” “upgrade” & “logout” 4) “SHOW=?<CR><LF> ” will list entire SHOW commands 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 56: Timeprovider 100 Cli Command Set

    TimeProvider 100 for each entry typed. The user has choices for various CLI commands. The intent of this section is to demonstrate how each CLI command functions and how the command can be used.
  • Page 57: Command Groups

    There are eight groups of CLI commands as shown by pressing the TAB key at the TP100 prompt. Typing a question mark (“?”) after the eight command groups display provides a description of each command group as show in the following example of TimeProvider 100 inputs and responses. Input: tp100> <tab>...
  • Page 58: Cli-Settings

    ? Response: enable - enable MORE support disable - disable MORE support tp100> cli-settings more Input: tp100> cli-settings more enable Response: tp100> Input: tp100> cli-settings more disable Response: tp100> TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 59: Ping

    Firmware switched to the other image. Reboot to activate selected firmware. tp100> logout This command is used by a user to log out from their session. Input: tp100> logout Response: Symmetricom TP100 login: 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 60: Reboot

    This command is used to restart the system without disconnecting power. Input: tp100> reboot Response: A long sequence of startup messages will display. The process takes approximately three minutes. When reboot is complete, the TimeProvider 100 prompt tp100> displays. upgrade This command is used to download firmware to TimeProvider 100.
  • Page 61: Show Commands

    This command is used to display a list of all active alarms in the system. These are alarms that were activated and not yet cleared. Input: tp100> show active_alarm Response (Example): 2008-11-18, 01:43:06, #16, MAJOR, ANT_OPEN 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 62: Show Alarmconf

    This command is used to display the RS-232 serial port parameters. Serial port parameters are set at the factory and cannot be changed. Input: tp100> show eia232 Response: --------------------------------------------------------------- |Baudrate |Parity |Stop bit |Data length |------------|------------|------------|-----------------------| |9600 |none --------------------------------------------------------------- tp100> TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 63: Show Gps

    This command is used to show the two firmware images and which one is currently running. Input: tp100> show image Response: Active image - 1, version 1.0.14 Backup image - 2, version 1.0.16 Next boot image - tp100> 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 64: Show Inventory

    |192.169.1.1 |255.255.0.0 |..|..|..|....|....|....| |NTP |static |enable |192.168.2.10 |192.168.2.1 |255.255.255.0 ------------------------------------------------------------------------------- tp100> show ipstatus This command is used to display the current status of the Ethernet ports. Input: tp100> show ipstatus TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 65: Show Log

    This is a group of commands that are used to display the contents of the event log, alarm log, and the user command history log. Input: tp100> show log <tab> Response: command event tp100> show log Input: tp100> show log ? 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 66: Show Event Log

    - Line 7, 2008-12-16, 05:59:58, #26, EVENT, SWITCH: switched firmware image to 1 - Line 8, 2008-12-16, 06:03:02, #15, MINOR, ANT_OPEN: GPS antenna open-circuit - Line 9, 2008-12-16, 06:03:02, #14, MINOR, GPS_CUR: GPS antenna current out of range tp100> TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 67: Show Command Log

    This command is used to display the configuration of the four output ports for the E1/T1/2048/1544 signals. The 10 MHz and 1PPS output signals are not configurable and are not included. The SSM value of the TimeProvider 100 output depends on the following conditions: 098-00106-000 Revision A –...
  • Page 68: Show Snmp

    SSM value = 8. When 10 MHz is not stabilized during warm up RTE mode (regardless of the  GPS status), the TimeProvider 100 output is in DUS (Do not Use for Sync) mode, and the SSM value = F. Input: tp100>...
  • Page 69: Show Status

    This command is used to show the user information. Input: tp100> show users Response: ------------------------------------------------------ |User name |Access level |Timeout(seconds) |----------------|----------------|------------------| |admin |admin |600 |....|....|....| |config |config |600 |....|....|....| |user |user |600 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 70: Set Commands

    - SNMP configuration password - Change password alarmconf - Configure Alarm ipconfig - Configure Ethernet IP - Configuration GPS output - Configure output port clock - Set system clock manually TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 71: Set Alarmconf

    - Alarm level: critical, major, minor or event state - Alarm state: disable or enable delay - Alarm delay value: 0-1000 seconds transient - Is alarm transient: yes or no tp100> set alarmconf code 0 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 72: Set Clock

    ? Response: restore - Set system configuration to backup or factory configuration save - Save system configuration to FLASH tp100> set configuration Input: tp100> set configuration restore <tab> TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 73 System configuration is restored to backup configuration tp100> Input: tp100> set configuration restore factory Response: Note: Connection may be lost after this operation! System configuration is restored to factory configuration tp100> 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 74: Set Gps

    IP port configuration and default user data (user ID and password). The manual RESET button is located on the back of the TimeProvider 100 unit. Press the button down and hold it for three seconds to perform the RESET.
  • Page 75 ? Response: <latitude String 6 - 12> - GPS Position Latitude, format: Ndd:mm:ss.ss or Sdd:mm:ss.ss Input: tp100> set gps mode manual latitude N89:56:10 longitude ? 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 76: Set Ipconfig

    N89:56:10 longitude E130:00:00 height ? Response: <height String 1 - 7> - GPS position height in meter, format: hhhh.h Note: TimeProvider 100 only accepts positive height. Negative heights are not accepted. Input: tp100> set gps mode manual latitude N9:6:1 longitude E130:00:00 height 130 Response: tp100>...
  • Page 77 <tab> Response: dhcp static tp100> set ipconfig mgmt mode Input: tp100> set ipconfig mgmt mode ? Response: dhcp - Get IP address from DHCP server 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 78 - Enable Ethernet port disable - Disable Ethernet port tp100> set ipconfig mgmt state Input: tp100> set ipconfig mgmt state disable Response: tp100> Input: tp100> set ipconfig mgmt restart TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 79: Set Output

    - Output port 2 port3 - Output port 3 port4 - Output port 4 tp100> set output Input: tp100> set output port2 <tab> Response: frametype ssm-bit state tp100> set output port2 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 80 - E1, CAS, CRC Enabled, SSM Enabled e1_cas4_no_ssm - E1, CAS, CRC Enabled, Sa bits set to all 1's e1_2048m - E1, 2.048 MHz e1_ais - E1, AIS tp100> set output port2 frametype TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 81 - SSM bit position 8 tp100> set output port2 ssm-bit Input: tp100> set output port2 ssm-bit 6 Response: tp100> Input: tp100> set output port2 state <tab> Response: disable enable tp100> set output port2 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 82: Set Password

    Input: (admin or config user changes password) tp100> set password Response: Password: Confirm Password: tp100> Input: (admin changes user password) tp100> set password user haifeng Response: Password: Confirm Password: tp100> TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 83: Set Snmp

    Response: <manager String 1 - 20> - SNMP manager IP address tp100> set snmp delete manager set user This command is used to add delete or modify user access data. 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 84 <name String 1 - 20> - user name, 1 to 20 characters tp100> set user add name Input: tp100> set user add name JKT access-level <tab> Response: admin config user tp100> set user add name JKT access-level TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 85 600 seconds tp100> set user add name JKT access-level admin timeout Input: tp100> set user add name JKT access-level admin timeout 650 Response: Password: tp100tp100 Confirm Password: tp100tp100 Response: tp100> 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 86 Chapter 5 CLI Commands Set Commands TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 87: Chapter 6 Maintenance And Troubleshooting

    Contacting Technical Support  Preventive Maintenance The TimeProvider 100 requires minimal preventive maintenance. Ensure the unit is not exposed to hazards such as direct sunlight, open windows, water, or extreme heat. Caution: To avoid electromagnetic discharge damage to the circuitry, never attempt to vacuum the TimeProvider 100.
  • Page 88: Safety Considerations

    Flashing Green - At least one satellite is tracked Alarm Indicator ALARM Off - No alarm is detected. Flashing Green - The system is booting Amber - A minor alarm. Red - A major or critical alarm. TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 89: Upgrading The Firmware

    Upgrading the Firmware Upgrading the Firmware TimeProvider 100 firmware can be upgraded remotely from a SFTP or FTP server. When upgrading the system firmware, use the procedure in this section. See the CLI command upgrade, on page 60 for more information.
  • Page 90 ############################### Upgrade is successfully completed tp100> The entire process takes approximately three to five minutes. TimeProvider 100 continues normal operation during the upgrade process. Switch Boot-Up Image File and Reboot the System After the firmware upgrade is completed, use the...
  • Page 91: Contacting Technical Support

    Chapter 6 Maintenance and Troubleshooting Contacting Technical Support Contacting Technical Support If you encounter any difficulties installing or using the product, contact Symmetricom Global Services: U.S.A. Call Center Symmetricom, Inc. 2300 Orchard Parkway San Jose, CA 95131-1017 Toll-free in North America: 888-367-7966...
  • Page 92 Chapter 6 Maintenance and Troubleshooting Contacting Technical Support TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 93: Appendix A System Messages

    TM_SELFTEST Reboot. If problem per- RTE self test failed Critical sists, return to factory. TM_COMM MB-TM communi- Reboot. If problem per- Major cation failure sists, return to factory. 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 94 ANT_SHORT Check antenna, antenna GPS antenna Major cables, and antenna short-circuit connections. TM_HOLDOVER TimeProvider 100 is no longer tracking GPS sig- RTE in holdover nals. Check antenna Major mode installation, antenna, antenna cables, and antenna connections. TM_NEVERLOCKED...
  • Page 95 MB firmware down- Event load succeeded SWITCH Switched firmware Event image to 1 (2) REBOOT Rebooted system Event TM_FW_DL_FAIL firmware download Event failed TM_FW_DL_SUCC RTE firmware download suc- Event ceeded 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide...
  • Page 96 Appendix A System Messages System Messages TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 97: Appendix B Specifications And Factory Defaults

    Factory Defaults  Electromagnetic Environment  Regulatory Requirements  Component Specifications This section provides the specifications for the TimeProvider 100 components and input and output signals. Mechanical Table B-1. TimeProvider 100 Mechanical Specifications Parameter Description Mounting 19 inch or 23 inch rack with mounting panel Rack Mounting Position Front mounting location, unit protrudes 0.75 in.
  • Page 98: Environmental

    Appendix B Specifications and Factory Defaults Component Specifications Environmental Table B-2. TimeProvider 100 Environmental Specifications Parameter Description Storage Environment As specified in ETSI EN 300 019-2-1 class 1.2 Temperature -25° to +70°C Relative Humidity <10% TO 100% RH, condensing Shock and Vibration Class 1.2...
  • Page 99: Power

    Appendix B Specifications and Factory Defaults Component Specifications Power Table B-5. TimeProvider 100 Power Specifications Parameter Description Input Voltage -40 VDC to -72 VDC (nominal -48/-60 VDC) Input Current OCXO warm-up current 0.5 A for 30 minutes Steady state current less than 0.3 A...
  • Page 100: Serial Port Interface

    Hardware Flow Control (CTS/RTS) Ethernet Port Table B-8. LAN Port Specifications Parameter Description Connector Type RJ-45 Speed 10/100 Base-T Connector Label MGMT Interface TCP/IP Timeout 10 minutes (600 seconds) 100 TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 101: 10Mhz Analog Output

    <2 x 10E-10 (5-minute average) Phase Noise -82 dBc/Hzat1 Hz offset -120 dBc/Hzat10 Hz -140 dBc/Hzat100 Hz -140 dBc/Hzat1 kHz -140 dBc/Hzat10 kHz -145 dBc/Hzat100 kHz Spurious Noise Non-harmonic: -75 dBc 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide 101...
  • Page 102: Pps Output

    Line Code Format HDB3 Output Level ± 2.37V, nominal Accuracy ± 1.0 x 10 when locked to GPS Jitter per G.823, G.812 Jitter 60S, ≤0.05UI = 24.2ns, Wander Per G.812 102 TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 103 ± 1.0 x 10 when locked to GPS Maximum Jitter 0.05 UI (60S, 24.2) Wandering See the Wander spec for E1 Interface Return loss 15 dB Coupling Transformer coupled 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide 103...
  • Page 104: Factory Defaults

    . When using the set configuration restore backup CLI command, User Name, User Password, IP Mode, IP Address, Gateway Address, Network Mask, does not return Table B-13 to the default value in 104 TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 105: Electromagnetic Environment

    – Lightning Criteria for Equipment w/ Antenna EN61000-4-6  – Conducted Immunity DC Power Ports – Conducted Immunity Telecom Port Regulatory Requirements Symmetricom is certified with the following safety compliant certificates: UL/cUL/CB Scheme  6 of 6 RoHs  GS Mark ...
  • Page 106 Appendix B Specifications and Factory Defaults Regulatory Requirements 106 TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 107: Appendix C Installing The Gps Antenna

    Appendix C Installing the GPS Antenna The GPS L1 Reference Antenna is one component of a complete line of GPS accessories for your GPS antenna system provided by Symmetricom. These accessories are designed to deliver precise GPS signals over a wide temperature range and in harsh environmental conditions.
  • Page 108: Gps Antennas With Internal Lna

    250B-90 Gas Tube transient eliminator in series with the antenna coaxial cable. The cable between the antenna and the TimeProvider 100 cable should be kept to the shortest reasonable length. Before using additional cables, verify that the total...
  • Page 109: L1 Gps Antenna Accessory Kit

    58521A-110 110 meter, LMR400 Interconnect Cable, connectorized 58521A-220 220 meter, LMR400 Interconnect Cable, connectorized 12813080-000-0 Crimper Kit, LMR-400 (crimp tool, 2150 tape, LMR preptool, 10 each crimp N-type connectors) 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide 109...
  • Page 110: Transient Eliminators

    Chapter C Antenna Kits and Accessories Transient Eliminators Symmetricom offers the 58539A transient eliminator for installations that require antenna coaxial lead-in protection. The 58539A transient eliminator passes DC power and frequencies in the 1.5 GHz range with non-downconverter L1 GPS antennas.
  • Page 111: Antenna Coaxial Cables

    Noise Factor < 4.3 dB Antenna Coaxial Cables Symmetricom provides several low-loss cable types, as well as LMR-400 with N-type connectors on both ends. Before using additional cables, verify that the total antenna system gain is acceptable as described in the...
  • Page 112: Installing Antennas

    115. Antenna Connection Overview The TimeProvider 100 chassis has one antenna connection located on the front panel. The antenna connection is made via a SMA connector, labeled GPS. The connectors are DC isolated and AC bypassed to frame ground. This connection is used for a radio receiver antenna connection only.
  • Page 113: Locating The Gps Antenna

    Follow local building electrical codes for grounding using the  frame ground lug on the TimeProvider 100 chassis. The in-line amplifier receives 5 VDC power from the GPS radio  receiver, and is supplied on the center conductor of the LMR-400 or equivalent coaxial cable.
  • Page 114 Chapter C Installing Antennas Recommendation: Symmetricom recommends that you consider the following location and environment influences before installing the GPS antenna: If possible, provide the antenna with an unobstructed 360-degree  view of the sky from the horizon. In general, do not allow obstructions that obscure the horizon (as ...
  • Page 115: Antenna Installation Tools And Materials

    Connect transient eliminators, if part of the grounding scheme, to earth ground  through a conductor. Symmetricom makes no recommendation as to whether to install transient eliminators. Symmetricom can provide suitable transient eliminators as an option. connect the outside transient eliminator ground to the...
  • Page 116: Cutting Antenna Cables

    GPS antenna and the radio receiver. Coiling the excess cable also allows you to use the factory-installed crimped connector. Symmetricom does not recommend cutting the antenna cables provided in the GPS Antenna Kits. If you must cut the cables, please ensure that the following requirements are met.
  • Page 117: Connecting The Cable To The Antenna

    If at all possible, avoid bundling the coaxial cable with other cables (and possible noise sources). Use appropriate cable-pulling devices when pulling the coaxial cable through conduit or a weather head. 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide 117...
  • Page 118: Installing The Transient Eliminator

    4. Connect the ground wire between the transient eliminator and the proper grounding zone (building ground, master ground bar, or other) for the mounting location. Recommendation: Symmetricom does not recommend soldered connections for grounding purposes. All grounding connections should be secured with mechanical clamp connectors.
  • Page 119: Installing The Antenna Cable

    2. Secure the free end of the antenna cable to the appropriate antenna connector on the rear panel of the TimeProvider 100 using the right angle adapter provided with the antenna cable. Recommendation: Symmetricom recommends coiling excess cable to avoid gain mismatch between the GPS antenna and the TimeProvider 100.
  • Page 120: Technical Support

    Chapter C Technical Support Technical Support Contacting Technical Support, on page 91 for more information. 120 TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 121: Index

    (EMC) electrostatic discharge (ESD) set output set password environmental specifications GPS antenna set snmp set user event log events show active_alarm show alarmconf show clock show command log 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide 121...
  • Page 122: Revision A – March

    IP static mode indicator descriptions setting signal type LNA. See GPS antenna setting time log on show alarm log password show events log 122 TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...
  • Page 123 GPS L1 amplifier transient eliminators static mode structure of this guide upgrade switch boot-up image file firmware Symmetricom Global Services (SGS) user sessions system configuration web address technical assistance 098-00106-000 Revision A – March, 2009 TimeProvider 100 User’s Guide 123...
  • Page 124 Index W—W 124 TimeProvider 100 User’s Guide 098-00106-000 Revision A – March, 2009...

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