How to Use This Guide This section describes the format, layout, and purpose of this guide. In This Preface Purpose of This Guide Who Should Read This Guide Structure of This Guide Conventions Used in This Guide Warnings, Cautions, Recommendations, and Notes Related Documents and Information Where to Find Answers to Product and Document Questions What’s New in This Guide...
Purpose of This Guide Purpose of This Guide The TimeProvider User’s Guide describes the procedures for unpacking, installing, using, maintaining, and troubleshooting the Symmetricom TimeProvider. It also includes appendixes that describe default values and how to install the included software application SynCraft.
Select File, Open... Enter Press Press TimeProvider Username: PING STATUS A re-timing application Symmetricom does not recommend... Structure of This Guide, on page 14 097-58001-02 Revision G – April 2008 Description Describes how to use the CRAFT software interface with the TimeProvider.
How to Use This Guide Warnings, Cautions, Recommendations, and Notes Warnings, Cautions, Recommendations, and Notes Warnings, Cautions, Recommendations, and Notes attract attention to essential or critical information in this guide. The types of information included in each are explained in the following examples. Warning: To avoid serious personal injury or death, do not disregard warnings.
Where to Find Answers to Product and Document Questions For additional information about the products described in this guide, please contact your Symmetricom representative or your local sales office. You can also contact us on the web at www.symmetricom.com. What’s New in This Guide No Revision F of this guide has been issued.
Page 18
How to Use This Guide What’s New in This Guide Added the latest firmware revisions to Revised the order of the steps in page 88. Revised the text in the first paragraph of Added the 115200 baud rate to 6-5. Corrected the length of the password in Added metric values to the table in Corrected the EXDSC alarm description in...
Chapter 1 Overview of the TimeProvider This chapter describes the TimeProvider product. In This Chapter Overview Operating Modes Performance Monitoring NTP Operation SNMP – Simple Network Management Protocol Physical Description Functional Description System Power Communication Ports Reference Input Signals Clock Performance Output Signals Alarms Synchronization Status Messages (SSMs)
32 redundant universal timing outputs; an optional Expansion Panel provides an additional 32 redundant outputs. Using Symmetricom’s SmartClock™ technology design, the oscillators within the IOCs are enhanced with improved performance and accuracy. Using intelligent firmware algorithms, SmartClock “learns” the effects of the ageing of the clock while it is locked to a reference signal and stores this information in its memory.
Figure 1-1. TimeProvider 1000 ETSI-style Shelf Figure 1-2. TimeProvider 1100 Rear Access Shelf Expansion Panel The TimeProvider has an optional Expansion Panel that doubles (to 64) the number of output channels available. Expansion Panel. The Expansion Panel receives timing signals from the TimeProvider main shelf through an expansion cable.
The TimeProvider outputs are arranged into four groups of eight outputs per group in the Main shelf and four groups of eight outputs per group in the optional Expansion panel. Each group is labeled A, B, C, and D, and can be configured independently.
BesTime to extend compliance with GR-2830/G.811 standards. The PRR mode uses Symmetricom’s BesTime servo control that allows the TimeProvider to continue providing outputs in case GPS tracking is lost, the GPS data loses integrity, or if the IMC is removed from the shelf. BesTime, on page 43 provides more information on the BesTime technology.
Chapter 1 Overview of the TimeProvider Performance Monitoring Using MTIE and FFOFF data, the TimeProvider qualifies inputs based on these metrics. You can specify thresholds to disqualify inputs and generate corresponding alarms, causing the TimeProvider to switch references or enter the Holdover mode. For more information on performance monitoring, see Using Performance Monitoring, on page 116.
IMC/TPIU card. You can activate the NTP feature by issuing a unique key generated by Symmetricom, based on the serial number of the IMC card or the IMC/TPIU card, or you can order the TimeProvider with the NTP option factory- installed and activated.
Page 27
The NTP implementation in the TimeProvider supports full NTP server and client mode operations, and works with or without GPS reference signals. The TimeProvider supports the following NTP modes: Mode 1: GPS available, Server mode – The NTP application defaults to GPS as the master time reference;...
Chapter 1 Overview of the TimeProvider SNMP – Simple Network Management Protocol SNMP – Simple Network Management Protocol The TimeProvider offers two versions of SNMP: v2 and v3. SNMP v3 software offers additional security with authentication and privacy parameters. The security feature allows secure transactions to provide protection against modification of information, masquerade, and message stream modification.
Ethernet Remote Serial Connector Connector Connector Power Input IOC 1 Connector Module Figure 1-4. Front Panel of the TimeProvider 1000 Figure 1-5 illustrates the location of the connectors, cards, and modules on the rear panel of the TimeProvider 1100. The chassis in uses a 3-pin power connector.
Chapter 1 Overview of the TimeProvider Functional Description Figure 1-6 illustrates the location of the connectors, cards, frame ground lugs, and modules on the rear panel of the TimeProvider 1100. The chassis in the newer version that uses a terminal block for power connections. Power Remote Serial Connector...
Chapter 1 Overview of the TimeProvider Functional Description Figure 1-7. Block Diagram of the TimeProvider Shelf Both the front-access and rear-access shelf provides a chassis for mounting the Input module, one IMC or one IMC/TPIU, two IOCs, and up to four Output modules. A backplane provides connections between the modules.
Page 32
Chapter 1 Overview of the TimeProvider Functional Description Integrated Information Management Card with TimeProvider Interface Unit (IMC/TPIU) For users who use the GPS feature, the integrated IMC/TPIU combines the features of the IMC card with the TPIU into the same size footprint as a stand-alone IMC card (see the descriptions of the IMC and TPIU).
Output Module The Output module provides the output connectors for the TimeProvider. Like the Input module, each Output module uses one of a variety of connectors that match the wiring system at the installation site. describes the Output Modules available for the TimeProvider and the Expansion Panel.
This EIA-232 port supports local control; you can configure the TimeProvider with TL1 commands using a terminal or personal computer (PC) with terminal emulation software or Symmetricom’s craft software, SynCraft. The connector is located on the front panel of the IMC or IMC/TPIU card. The default specifications are 9600-8-N-1.
Make the input connections using the procedures described in Connections, on page 63, then provision the inputs using the software commands described in Provisioning the Input Input State You can provision each input to one of three states: Disabled – the input is not used Monitor –...
Chapter 1 Overview of the TimeProvider Reference Input Signals provision the REFMODE parameter to FORCED to select an input as the system reference regardless of the priority levels of other outputs. If this input is lost or is disqualified, then the REFMODE automatically changes to AUTO and the next available reference based on priority and QLEVEL becomes the system reference.
Table 1-2. SSU-Based Reference Selection Scenarios QLevel on QLevel on Sequence Note: Non-revertive example. Priority Levels set to: PRS = 3, INP1 = 3, and INP2 = 3 Revertive example. Priority Levels set to: PRS = 2, INP1 = 1, and INP2 = 2 Subtending Mode Table 1-3 illustrates which input is the active system reference under several...
Revertive example. Priority Levels set to: INP1 = 1, and INP2 = 2 GPS Inputs Symmetricom provides a complete GPS antenna system for the TimeProvider. This includes the Symmetricom GPS Antenna, the TimeProvider Interface Unit (TPIU), and associated cables. An integrated IMC/TPIU is available for installations where rack space is at a premium.
Clock Performance Two IOCs are available: A Rubidium-based version that meets ST2/Type II standards. This IOC meets or exceeds the ST2 requirements in ANSI T1.101 and Telcordia GR-1244, as well as the ITU-T G.812 Type II specification. A Quartz-based version that meets ST3E/Type I standards. This IOC meets or exceeds the ST3E requirements in ANSI T1.101 and Telcordia GR-1244, as well as the ITU-T G.812 TYPE III specification and ITU-T G.812 Type I specification.
Outputs, on page 118. Retimer Modules Symmetricom provides E1 and T1 Retimer modules for the TimeProvider. Each module supports two full E1 or T1 circuits (signal types cannot be mixed on a single Retimer module). The Retimer modules plug into one of the four slots for Output modules in the main shelf.
A similar timer (CLRDELAY) clears the alarm after the alarm condition is no longer present. Recommendation: To prevent Non-Service Affecting LOS alarms, Symmetricom recommends that you provision unused inputs to the Disabled state. For more information on connecting alarms, see page 70.
BesTime The TimeProvider uses Symmetricom’s BesTime algorithm when it is in the PRR mode to provide enhanced GR-2830-CORE performance during bridging or holdover situations. BesTime minimizes the effect of transients on the reference signal on the outputs of the TimeProvider by comparing them against the system reference to produce the most stable outputs from the TimeProvider.
Chapter 1 Overview of the TimeProvider BesTime Two weighting algorithms - tracking and holdover - determine which of the inputs are used as the ensembled reference. The tracking algorithm is used during normal operation. If the GPS becomes disqualified, BesTime uses the holdover weighting algorithm to determine what the GPS input would have been had it not been lost.
Chapter 2 Engineering and Ordering Procedures This chapter describes the items available with the TimeProvider, and lists the part number for each item. In This Chapter Shelf Expansion Panel Input Modules Output Modules IMC and IOC Modules GPS Antenna Ordering and Parts List Ordering the Cable Management Option Ordering an NTP or SNMP License 097-58001-02 Revision G –...
Chapter 2 Engineering and Ordering Procedures Shelf Shelf The TimeProvider is available in two configurations: Model 1000 Front Access and Model 1100 Rear Access. Model 1000 Front Access The ETSI-style shelf (990-58001-01) complies with ETSI 300-119 shelf projections. Each shelf accepts one IMC or IMC/TPIU and one or two IOCs; the shelf also supports one Input module and from one to four Output modules.
Metric (Siemens) 1.6/5.6 Input module Output Modules Symmetricom has eight Output modules available for the TimeProvider that allow you to select the proper termination for your application. You can install any combination of up to four Output modules in the main shelf or in the available Expansion Panel.
Backshell and pin kit for the DB9 Output module (8 sets) IMC and IOC Modules Symmetricom has several modules available for the TimeProvider that provide varying levels of clock stability. You can install any combination of IOC modules in the main shelf (Rb-Rb, Rb-Qtz, Qtz-Qtz, Qtz-Rb).
GPS Antenna The following table identifies the parts available for the GPS antenna. Table 2-4. GPS Parts and Accessories Part Number 990-58545-01 TimeProvider Integrated GPS Antenna Kit, Rear Access, for use with IMC card (090-58031-01, sold separately) Kit includes the following items: 990-58545-02 TimeProvider Integrated GPS Antenna Kit, Front Access, for use with IMC card (090-58031-01, sold separately)
Page 50
Chapter 2 Engineering and Ordering Procedures GPS Antenna Table 2-4. GPS Parts and Accessories (Continued) Part Number 090-58041-01 IMC with TimeProvider Interface Unit card (IMC/TPIU) 060-58041-03 Right angle converter cable, 1 m (3 ft). For use with IMC/TPIU card. 060-58042-03 Straight converter cable, 1 m (3 ft).
Rear Access Expansion Panel Ordering the Cable Management Option Symmetricom offers a cable management kit made of ABS plastic to ensure a neat installation. This kit is 1 RU (Rack Unit) high, and includes two cable trays per kit. The part number is 093-55595-11.
Page 52
Chapter 2 Engineering and Ordering Procedures Ordering an NTP or SNMP License TimeProvider User’s Guide 097-58001-02 Revision G – April 2008...
Chapter 3 Installing the TimeProvider This chapter describes the procedures for installing the TimeProvider shelf and the available Expansion Panel. In This Chapter Getting Started Unpacking the Unit Rack Mounting Making Connections Installing Connections to the Ethernet Port Installation Check List Powering Up the Shelf Working With Cards Firmware Features...
Chapter 3 Installing the TimeProvider Getting Started Getting Started Before beginning the installation, complete the pre-installation check described in Pre-Installation Check, on page 54, perform the site survey in Survey, on page 54, and gather the necessary tools and materials described in Gathering the Tools, on page 55.
Environmental Requirements To prevent the unit from interfering with other equipment, install and operate the unit according to the following guidelines: Use only shielded cable for all signal wiring, including I/O, clocks and Ethernet, and ground appropriately at both ends, or as required by local standards. Secure all cable screws to their corresponding connectors.
1. Wear a properly grounded protective wrist strap or other ESD device. 2. Inspect the container for signs of damage. If the container appears to be damaged, notify both the carrier and your Symmetricom distributor. Retain the shipping container and packing material for the carrier to inspect.
Expansion Panel The optional Expansion panel uses a bracket to position the panel at the same depth as the shelf; expansion brackets are used for 23-inch racks. Cable Management Tray The optional Cable Management tray (093-55595-11) allows you to neatly bundle input and output cables from the rear-access TimeProvider Model 1100.
Chapter 3 Installing the TimeProvider Rack Mounting Figure 3-3. Installing the Model 1000 Shelf and Expansion Panel – 23-inch Rack 097-58001-02 Revision G – April 2008 TimeProvider User’s Guide...
After installing the TimeProvider shelf and/or the Expansion panel into the rack, make the grounding connections as follows. Recommendation: Although there are a number of methods for connecting the equipment to earth ground, Symmetricom recommends running a cable of the shortest possible length from the ground lug to earth ground.
Expansion Panel All connections to the Expansion Panel, including chassis ground, are made using the interconnection cable. Making Power Connections Electrical Shock Caution: To avoid possible injury from shock, make sure that the fuses are removed from the fuse panel or power supply before connecting or applying power to the unit.
Chapter 3 Installing the TimeProvider Making Connections Rear Access Shelf Pin 1: -48 V DC Battery Pin 2: -48 V DC RTN Figure 3-5. Power Terminal Connectors Figure 3-6. Assembling the ETSI (Front Access) Power Connector Expansion Panel All connections to the Expansion Panel, including power, are made using the interconnection cable, part number 060-58002-03.
Making Input Connections You connect the input signals to the TimeProvider using one of the Input modules listed in Table 3-2. Connect the Input module to the shelf before you attach cables. Table 3-2. Input Connector Modules Available for the IOC Item Number 090-58061-01 BNC Input module...
Chapter 3 Installing the TimeProvider Making Connections Figure 3-8. Wire-Wrap Input Module Figure 3-9. DB9 Input Module The pinout for the DB9 Input module is shown in Table 3-3. Pinout for the DB9 Input Module Description Chassis ground Span Input Tip Span Input Ring TimeProvider User’s Guide Table...
Chapter 3 Installing the TimeProvider Making Connections Making Output Connections You make the output signal connections using one of the Output modules listed in Table 3-4. Attach the module to the shelf before you connect cables. Table 3-4. Output Connector Modules Item Number 090-58091-01 BNC Output module...
Chapter 3 Installing the TimeProvider Making Connections Making Retimer Connections The front panel of the E1 Retimer module and T1 Retimer module (shown in Figure 3-16) indicates the input and output connections for a typical installation. Side 1 of the Retimer provides 3R (Re-shape, Re-amplify, and Re-time) for the E1 or T1 signal to a client Network Element.
Chapter 3 Installing the TimeProvider Making Connections Making Alarm Connections To install alarm connections on the Input Module, use a customer-supplied DB-25 connector to build an alarm connection to the TimeProvider. pinout for the DB-25 Alarm connector found on all the Input modules (except the wire-wrap version).
Chapter 3 Installing the TimeProvider Making Connections Pin 1 Pin 25 Figure 3-18. DB-25 Alarm Connector (Front View) Making GPS Connections To connect a GPS signal to the TimeProvider, you must install a GPS antenna with either the standalone TimeProvider Interface Unit (TPIU) and an IMC or the integrated IMC/TPIU card using the procedures in this section.
Page 72
8 meters (27 feet) from the antenna to the TimeProvider system; this overall length includes the cable section to the lightning suppressor. Recommendation: Symmetricom recommends that you use one of the following grounding points: Valid roof ring ground system.
Figure 3-20. Antenna-to-Shelf Cabling To install the antenna: 1. Attach the antenna mounting bracket to a 1-inch (2.5 cm) diameter pipe or wood post. – If you are mounting the bracket to a pipe, assemble as shown in Figure 3-21. Slide the two V-bolts over the pipe, and through the mounting bracket slots;...
Chapter 3 Installing the TimeProvider Making Connections Figure 3-21. Installing the Antenna Bracket on a Pipe – If you are mounting the bracket to a wood post, assemble as shown in Figure 3-22. Install the provided two self-tapping screws in two diagonally positioned mounting bracket slots, and attach to the post.
6. Mount the antenna and mast assembly to the “L” bracket using the supplied nuts, bolts, and washers, as shown in Figure 3-23. Attaching the Antenna to the Bracket 7. Using a plumb line or bubble level, ensure the antenna is within 5° of vertical (perpendicular to the horizon), and tighten the mounting bracket bolts.
Chapter 3 Installing the TimeProvider Making Connections Note: A junction box must have inside dimensions of at least 7 cm by 7 cm by 4 cm to hold the mounting plate and attached components. 9. Assemble the lightning suppressor as shown in Figure 3-24.
Page 77
Figure the IMC or IMC/TPIU, on page 163. Installing the TPIU You mount the TPIU on a rack near the TimeProvider main shelf. Symmetricom supplies the connecting cable (060-58543-xx or 060-58544-xx) in several lengths, as listed in Table 2-4. The Integrated GPS Antenna kit (990-58545-01 or 990-58545-02) is delivered with a 1m/3 ft.
Chapter 3 Installing the TimeProvider Making Connections Figure 3-25. Mounting the TPIU and Expansion Panel on the Same Rack Ears Figure 3-26. Mounting the TPIU with a Model 1000 ETSI-Style Shelf TimeProvider User’s Guide 097-58001-02 Revision G – April 2008...
Making Communications Connections The TimeProvider has one Ethernet and two serial ports available. The Ethernet connector is on the front panel of the Front Access shelf and on the rear panel of the Rear Access shelf; the local Craft serial port is on the faceplate of the IMC or IMC/TPIU, and the Remote port is on the shelf.
Chapter 3 Installing the TimeProvider Installing Connections to the Ethernet Port Changing Communications Settings To change the communication settings for the local or remote serial ports: 1. Connect a PC or laptop with terminal emulation software, such as Windows Hilgraeve HyperTerminal complete description of this procedure, see Parameters, on page 2.
Network Connection You can use a network connection for routine monitoring and control of the TimeProvider from a remote site. Perform the following steps to connect the TimeProvider to a network. 1. Connect one end of an RJ-45 cable to the LAN outlet. Connect the other end of the cable to the LAN connector on the TimeProvider.
Chapter 3 Installing the TimeProvider Installation Check List Installation Check List To verify that the installation of the TimeProvider is complete, perform the following checks and procedures in Table 3-9. Installation Completeness Checklist Verify that all power and ground wires are installed correctly and securely. Verify that all communications cables are properly installed.
Inserting Cards This procedure is common for all cards. Note: Cards can be removed and inserted while system power is supplied without damaging modules; however, system performance may be affected. Caution: For continued EMC compliance, replace all deformed module gaskets with the same type. Clean gaskets and mating surfaces. Secure all cards with captive screws.
Chapter 3 Installing the TimeProvider Firmware Features Firmware Features Table 3-10 describes the features provided in recent releases of the operating firmware for the IOC and IMC. Table 3-10. Firmware Feature Matrix IMC Release 1.01.04 1.02.01 1.03.03 1.04.02 1.04.02 1.05.04 TimeProvider User’s Guide IOC Release 1.01.02...
Chapter 4 Provisioning the TimeProvider This chapter describes the procedures for provisioning the TimeProvider and the available Expansion Panel. Use the procedures in this chapter after you have installed the TimeProvider (see For detailed information on the syntax and format for each available TL1 command, refer to the TimeProvider TL1 Reference Guide, part number 097-58001-01.
Chapter 4 Provisioning the TimeProvider TL1 Overview TL1 Overview The TimeProvider uses the TL1 syntax; this chapter and the TimeProvider TL1 Reference Guide describes command lines and responses. For a complete description of the TL1 syntax, refer to Telcordia (Bellcore) Technical Reference TR-NWT-00831 and TR-NWT-00833.
TL1 Response Format Normal Response For each TL1 command described in this chapter there is a normal response, an in-process response, or an error response. The TimeProvider response is always upper-case. The format of a normal response is: <cr><lf><lf> ^^^sid^date^time<cr><lf> M ^ctag^COMPLD<cr><lf>...
Autonomous Messages. Starting the TimeProvider for the First Time The TimeProvider is delivered with a copy of SynCraft, Symmetricom’s network management application. Before you can use SynCraft or other network management software, you must provision the following parameters, as described...
Powering Up the TimeProvider To power up the TimeProvider, perform one of the following tasks, as appropriate: Connect the power leads from the power supply (see Connections, on page 61) Install the fuse in the fuse panel Turn on the power supply LED Indications on Power-up The LEDs on the IMC, IOC, and TPIU (if present) illuminate in the following sequence: The LEDs on the TPIU remain off until the Master shelf has completed its power-on...
Page 90
The default is TimeProvider. SET-SID:::TS1000::SIDCHG=TP-SSU; This command sets the <sid> to TP-SSU. Symmetricom recommends that you use unique names for each TimeProvider in the network. Record the name you chose for the TimeProvider in If you include the “_”...
Setting Ethernet Parameters Set up the Ethernet port, if you are using it, by following the procedure in Ethernet Parameters, on page 93. Setting User Security Set up the user security (usernames and passwords), if you are using it, by following the procedure in Setting Communications Parameters If you want to change the communications parameter values, use the ED-EQPT...
Page 92
Chapter 4 Provisioning the TimeProvider Setting Communications Parameters Setting the Handshaking (Flow) Mode Use the ED-EQPT command to provision the handshaking mode on the local Craft or Remote port to None, Hardware, Software, or Hardware/Software. ED-EQPT:[<tid>]:<aid>:[<ctag>]::<keyword>=<value>; This command has a default access level of ADMIN. <aid>...
Setting Ethernet Parameters Before you can begin using the Ethernet port, you must provision the addresses using the local Craft or Remote serial port. Note: To avoid unexpected interruptions in NTP service, you must restart the IMC card after you change either the Subnet Mask or the IP Address when NTP is active.
Chapter 4 Provisioning the TimeProvider Defining the Security Parameters Checking Communication Links Two commands allow you to check the communication links from a computer or network to the TimeProvider: PING and RTRV-HDR. Ping Use the PING command to check an Ethernet connection to the TimeProvider. PING:[<tid>]::[<ctag>]::<ipaddr>;...
Defining a User at the Security Access Level Recommendation: To avoid a possible service call to unlock the TimeProvider, Symmetricom recommends that you enable the security feature by defining a user at the Security access level. TimeProvider Access Levels The security measures built into the TimeProvider are based on a list of users authorized to access the unit.
Chapter 4 Provisioning the TimeProvider Managing the User List Adding a User at the Security Access Level To define a user at the Security access level, issue the following TL1 command. The user and password you create is the same user and password used to access the TimeProvider using the SynCraft application (see Sample Command ENT-USER-SECU::DEPTHEAD:TS1000::TP01!,SECURITY;...
Parameter <uid> <uid> <username> Up to 20 case-insensitive characters <pid> password Up to 20 case-sensitive characters. Must include at least two non- alphabetic and one special character (any printing character other than a letter, number, comma, colon, or semicolon. For case-sensitive passwords, enclose the <pid>...
Chapter 4 Provisioning the TimeProvider Managing the User List Sample Command CANC-USER::TECHNICIAN:TS1000; This command logs out the user named Technician. Autonomous Message TP-SSU 03-10-24 10:25:31 A 1171 REPT EVT “IMC,EQPT:NA,LOGOUT,NSA,03-10-24 10-25-31:\”USER LOGGED OUT,TECHNICIAN\”” Adding a User You can store up to 20 users in the TimeProvider’s user list. Each user has a name of up to 20 case-insensitive alphanumeric characters, a password of up to 20 case-sensitive characters, and one of the four defined access levels.
Changing the Current User’s Password The ED-PID command changes the specified user’s password. ED-PID:[<tid>]:[<uid>]:[<ctag>]::<oldpid>,<newpid>; This command has a default access level of USER. Keyword <uid> <oldpid> <newpid> Sample Command ED-PID::TECHNICIAN:TS1000::TECH01!,#Tech02; This command changes the current user’s password from TECH01! to #Tech02. Autonomous Message TP-SSU 03-10-24 10:30:01 A 1173 REPT EVT...
Chapter 4 Provisioning the TimeProvider Managing the User List The response format is: <cr><lf><lf> ^^^sid^date^time<cr><lf> M ^ctag^COMPLD<cr><lf> ^^^”username,access”<cr><lf> ^^^”username,access”<cr><lf> ^^^”username,access”<cr><lf> Response <username> <access> Sample Command RTRV-USER-SECU::TS1000; Normal Response TP-SSU 03-10-24 10:31:31 M TS1000 COMPLD “TECHNICIAN,USER” “DEPTHEAD,SECURITY” “DAVID,ADMIN” Editing a User’s Access Level Use the following TL1 command to change the access level for a specified user.
Autonomous Message TP-SSU 03-10-24 10:33:04 A 1174 REPT EVT “IMC,EQPT:NA,ACCLVL,NSA,03-10-24 10-33-04:\”USER ACCESS LEVEL HAS CHANGED\”” Deleting A User Use the following TL1 command to delete a specified user from the user list. DLT-USER-SECU:[<tid>]:<uid>:[<ctag>]; This command has a default access level of SECURITY. Parameter <uid>...
Chapter 4 Provisioning the TimeProvider Using SynCraft Using SynCraft SynCraft is Symmetricom’s craft user interface. It is delivered with the TimeProvider, and it provides a convenient GUI (graphical user interface) for managing the TimeProvider and other Symmetricom products. You install SynCraft using the procedures in Reference.
Creating a Connection To create a connection to the TimeProvider, select Connection, New Connection. The Create New Connection window appears, as shown in Figure 4-2. The Create New Connection Window Fill in each field as appropriate for your installation, then click Save. Name –...
Chapter 4 Provisioning the TimeProvider Using SynCraft Opening a Connection To open a connection to the TimeProvider, right-click the name of the connection in the network element list in the left column of the SynCraft window. Select Open Connection from the drop-down list that appears; the Logical View appears in the main SynCraft window, as shown in For more information on using SynCraft, refer to the on-line help provided by selecting Help, TimeProvider Help on the main SynCraft menu.
Provisioning the IOC This section describes how to provision the IOC. Setting the System Mode The SET-SYS-MODE command allows you to provision the operating mode of the TimeProvider to one of the following: SSU – Synchronization Supply Unit: provides filtering compliant with G.812 and GR-1244 SUB –...
Page 106
Chapter 4 Provisioning the TimeProvider Provisioning the IOC <keyword> <value> SYSMODE Set the TimeProvider to Subtending operating mode (cont’d) Set the TimeProvider to Primary Reference Receiver mode Sample Command SET-SYS-MODE:::TS1000::SYSMODE=SUB; Sets the system mode to Subtending (SUB). The inputs are set as described in the table above.
Setting the IOC Parameters Use the ED-EQPT command to provision each IOC. This command allows you to select which IOC is Active and which is Standby; to switch the Active and Standby IOCs; to place a IOC “In Service” or “Out of Service”; and to define the oscillator type to Type I or ST3E for a quartz-based IOC or to Type II or ST2 for a Rubidium IOC.
Chapter 4 Provisioning the TimeProvider Provisioning the Input Reference Provisioning the Input Reference You need to know the following information about the input reference signal before you can provision the Input Reference signals: Input selection mode Interface type Frame type/frequency Quality level Priority level SSMs and bit position...
Setting the GPS Parameters After you install the GPS antenna, you must provision the parameters using the ED-EQPT command. ED-EQPT:[<tid>]:<aid>:[<ctag>]::<keyword>=<value>; This command has a default access level of ADMIN. <aid> <keyword> <value> MODE AUTO MANUAL (cont’d) Note: The position can LONG only be set when Mode...
Chapter 4 Provisioning the TimeProvider Provisioning the Input Reference Autonomous Message TP-SSU 03-10-24 10:45:15 A 1179 REPT EVT “GPS,EQPT:NA,FRMTYPE,NSA,03-10-24 10-45-15:\"GPS LOCATION HAS CHANGED,MANUAL\”” Setting the Input Frequency Use the ED-SYNC command to provision the input PRS frequency. ED-SYNC:[<tid>]:<aid>:[<ctag>]::<keyword>=<value>; This command has a default access level of ADMIN. <aid>...
<aid> <keyword> INPp FRMTYPE p = 1 | 2 Sample Command ED-SYNC::INP1:TS1000::FRMTYPE=ESF; Autonomous Message TP-SSU 03-10-24 10:50:05 A 1181 REPT EVT “INP1,T1:NA,FRMTYPE,NSA,03-10-24 10-50-05:\"INPUT FRAMING TYPE HAS CHANGED,ESF\”” Controlling Automatic Reference Switching The TimeProvider can determine which input reference signal has the highest quality.
Chapter 4 Provisioning the TimeProvider Provisioning the Input Reference If the original primary input becomes available again, the REFMODE, QLEVEL and PRIORITY parameters determine whether the TimeProvider switches back to that input. If the QLEVEL and/or PRIORITY parameter of the original input is higher than the current input, the TimeProvider reverts back to the original input.
ED-SYNC:[<tid>]:<aid>:[<ctag>]::<keyword>=<value>; This command has a default access level of ADMIN. <aid> <keyword> QLEVEL INPp (p = 1 | 2) Sample Commands ED-SYNC::PRS:::QLEVEL=1; ED-SYNC::INP1:::QLEVEL=1; ED-SYNC::INP2:::QLEVEL=1; This series of commands sets the QLEVEL for all inputs to the same level; if you also provision the PRIORITY level to the same value, then you have set up a non-revertive switching strategy.
Chapter 4 Provisioning the TimeProvider Provisioning the Input Reference Sample Command ED-SYNC::PRS:TS1000::PRIORITY=2; ED-SYNC::INP1:TS1000::PRIORITY=2; ED-SYNC::INP2:TS1000::PRIORITY=2; These commands set the PRIORITY for each input to the same value; if you also provision the QLEVEL to the same value, then you set up a non-revertive switching strategy.
Provisioning the SSM Before you can read Synchronization Status Messages (SSMs) on certain input signals, you need to provision the TimeProvider to read the incoming SSM and identify the bit position of the SSM. SSMs are on the following types of input signals: E1, CAS4, CCS4 T1, ESF Reading SSMs...
Chapter 4 Provisioning the TimeProvider Provisioning the Input Reference This command sets the SSM bit to position 4 in the E1 input string on Input 1. Autonomous Message TP-SSU 03-10-24 11:05:18 A 1187 REPT EVT “INP1,T1:NA,SSMBIT,NSA,03-10-24 11-05-18:\"E1 SSM BIT HAS CHANGED,4\””...
Chapter 4 Provisioning the TimeProvider Provisioning the Outputs Autonomous Message TP-SSU 03-10-24 11:09:12 A 1189 REPT EVT “GPS,EQPT:THRCHG,THRCHG,03-04-05 15-17-57,,,,:\”PM THRESHOLD HAS CHANGED,MASK,GPS-R \”” Setting Alarm Levels for Performance Monitoring Faults Once you set a threshold for performance monitoring faults, you can set the alarm level to indicate that a fault has occurred.
Enabling and Disabling the Outputs Use the ED-EQPT command to enable or disable the output signal. This command affects the specified group of eight output channels, or sixteen output channels if the Expansion panel is also used; individual channels cannot be enabled or disabled. ED-EQPT:[<tid>]:<aid>:[<ctag>]::<keyword>=<value>;...
Chapter 4 Provisioning the TimeProvider Provisioning Retimer Parameters Sample Command ED-SYNC::OUTA:TS1000::FRMTYPE=CAS; This command provisions output group A to an E1, CAS framing format. Autonomous Message TP-SSU 03-10-24 11:11:18 A 1190 REPT EVT “OUTA,EQPT:NA,FRMTYPE,NSA,03-10-24 11-11-18:\"OUTPUT FRAMING TYPE HAS CHANGED,CAS\”” Provisioning Retimer Parameters You use several TL1 commands to provision the E1 and T1 Retimers available for the TimeProvider.
Autonomous Message TP-SSU 03-10-24 11-09-12 A 1189 REPT EVT “OUTA,EQPT:NA,OUTSTATE,NSA,03-10-24 11-09-12:\"OUTPUT GROUP STATE HAS CHANGED,DISABLE\”” Provisioning the LBO Use the ED-SYNC command to set the line build-out (LBO) for each port (1 or 2) on the Retimer module. ED-SYNC:[<tid>]:<aid>:[<ctag>]::<keyword>=<value>; This command has a default access level of ADMIN. <aid>...
Chapter 4 Provisioning the TimeProvider Provisioning NTP Parameters Provisioning Cut-thru Mode Use the ED-SYNC command to set the cut-thru mode for each port (1 or 2) on the Retimer module. You can enable cut-thru mode when the local oscillator (LO) enters either the free-run or holdover mode.
Additional NTP commands are described in the TimeProvider TL1 Reference Guide. Activating NTP You use the ACT-FEATURE command to enable the NTP feature on the TimeProvider. You should contact your Symmetricom Sales representative and order part number 920-58000-01 to obtain the key to activate the NTP feature. ACT-FEATURE:[<tid>]:<fid>:[<ctag>]::<key>;...
<aid> <keyword> AUTHEN ENABLE DISABLE Sample Command ED-EQPT::NTP:TP1000::AUTHEN=ENABLE; This command enables authentication in NTP transmissions from the TimeProvider. Normal Response TP-SSU 03-05-15 10-04-32 A 1166 REPT EVT “NTP,EQPT:SERVER,TC,03-05-15 10-04-32,,,,:\NTP AUTHENTICATION,ENABLED” Setting the NTP Authentication Key When you enable NTP MD5 authentication, you must create an authentication key and authentication ID.
Chapter 4 Provisioning the TimeProvider Provisioning Alarms Provisioning Alarms This section describes how you provision and manage alarms in the TimeProvider. There are TL1 commands that allow you to: Provision individual alarm levels Provision system-wide alarm levels Display current alarm settings Display current alarms Display alarm status Alarms are displayed on the IMC or IMC/TPIU LEDs;...
Table 4-3. Alarm Conditions and Defaults Description of Alarm Alarm ID Condition PWRA Loss of A power PWRB Loss of B power EXPFAIL Connection to the Expansion Panel is lost EXTALM External alarm generated by external equipment IOC1COMM Comm alarm with IOC IOC2COMM Comm alarm with IOC IOC1COMM...
Page 128
Chapter 4 Provisioning the TimeProvider Provisioning Alarms Table 4-3. Alarm Conditions and Defaults (Continued) Description of Alarm Alarm ID Condition CLKWARM Local oscillator on the specified IOC is in Warm-up mode CLKFREE Local oscillator on specified IOC is in Free-run mode CLKBRDG Local oscillator on specified IOC is in...
Page 129
Table 4-3. Alarm Conditions and Defaults (Continued) Description of Alarm Alarm ID Condition INPDISQ Specified input has been disqualified or qualified as a possible system reference. INPAIS The specified input is receiving an Alarm Indication Signal. INPLOS The specified input has Loss of Signal.
Chapter 4 Provisioning the TimeProvider Provisioning Alarms Note: When the fault is detected, the input is immediately removed from the possible reference list. The fault must be continuously present for the period specified by FLTDELAY before the alarm is set. After the alarm is set, it clears once the input signal is fault-free for the period specified by CLRDELAY.
<aid> <keyword> GPSCLRDEL (cont’d) GPSFLTDEL Sample Command ED-SYNC::SYS:TS1000::CLRDELAY=5; This command declares a faulted input to be valid five seconds after the alarm condition has cleared. Autonomous Message TP-SSU 03-10-24 11:18:00 A 1192 REPT EVT “SYS,EQPT:NA,CLRDELAY,NSA,03-10-24 11-18-00:\"INPUT CLEAR DELAY HAS CHANGED\”” Retrieving Current Alarm Settings You can display the current settings for any alarm using the RTRV-ATTR command.
Chapter 4 Provisioning the TimeProvider Provisioning Alarms Response Format <cr><lf><lf> sid date time<cr><lf> ctag COMPLD<cr><lf> “<aid>:event id,alarm level”<cr><lf> “<aid>:event id,alarm level”<cr><lf> “<aid>:event id,alarm level”<cr><lf> Field <aid> event id alarm level Sample Command RTRV-ATTR::SYS:TS1000; This command causes the TimeProvider to return the alarm levels associated with all system-level alarms.
Page 133
This command has a default access level of USER. <aid> ALL (or null) IOCm (m = 1 | 2) INPp (p = 1 | 2) OUTg (g = A | B | C | D) Normal Response Format <cr><lf><lf> ^^^sid^date^time<cr><lf> M^<ctag>^COMPLD ^^^”<aid>,aidtype:ntfcncde,condtype,srveff,ocrdat,ocrtim <:condscr>”<cr><lf>*...
Chapter 4 Provisioning the TimeProvider Provisioning Alarms Normal Response TP-SSU 03-10-24 11:22:11 TS1000 COMPLD "SYS,EQPT:MJ,PWRA,NSA,03-10-24 11-22-11:\"POWER A FAILED\"" "SYS,EQPT:MJ,EXPFAIL,SA,03-10-24 11-22-11:\"EXPANSION CONNECTIVITY FAILED\"" "IOC2,EQPT:MJ,CLKFREE,SA,03-10-24 11-25-15:\"CLOCK ENTERED FREE-RUN MODE\"" "INP1,T1:MN,INPLOS,NSA,03-10-24 11-25-16:\"LOS FAULT\"" "INP2,T1:MN,INPDISQ,NSA,03-10-24 11-25-17:\"INPUT DISQUALIFIED AS POSSIBLE REFERENCE\"" "INP2,T1:MN,INPLOS,NSA,03-10-24 11-25-17:\"LOS FAULT\"" Displaying Alarm Status The RTRV-COND command displays information about the current summary alarm status of components within the TimeProvider.
<aid> Displays the connectivity status of the Expansion Panel and any alarms associated with the Expansion Panel <pwra> – PWRA-OK | PWRA-FAIL <pwrb> – PWRB-OK | PWRB-FAIL <expstatus> – OK | ALM <extfault> – OK | ALM Displays all conditions related to the Information Management module <ioc1comm>...
TL1 users. Activating SNMP You use the ACT-FEATURE command to enable the SNMP feature on the TimeProvider. You should contact your Symmetricom Sales representative and order part number 920-58002-01 to obtain the key to activate the SNMP feature. ACT-FEATURE:[<tid>]:<fid>:[<ctag>]::<key>;...
Autonomous Message TP-SSU 03-05-15 09-59-09 A 1166 REPT EVT EQPT “IMC,EQPT:FEATURE,TC,03-05-15 09-59-09,,,,:\”System Feature has been enabled\”” Adding a User You use the Enter User Security command to add an SNMP user to the TimeProvider: Changing A User’s Security Parameters You use the Edit User Security command to change the security parameters, such as authentication protocol, authentication password, and privacy password.
Chapter 4 Provisioning the TimeProvider System Commands SNMP v3 To set up Notifications, create an SNMP v3 user with or without MD5 or SHA using the ENT-USER-SECU command. DO not add the engineid. Add a MGRx and SENDERx using the ED-EQPT command. Set the IFTOUTx and IFRETRYx parameters to 0.
Normal Response TP-SSU 03-10-24 11:28:02 M 2 COMPLD “INP1,T1:MJ,ALM,NSA,03-10-24 11-26-47” Normal Response Format <cr><lf><lf> ^^^sid^date^time<cr><lf> M^<ctag>^COMPLD ^^^”<aid>,<aidtype>:ntfcncde,condtype,srveff,ocrdat,ocrtim <:condscr>”<cr><lf>* where * indicates zero or more of the preceding element Displaying the Configuration of the TimeProvider Use the following TL1 command to display the current equipment parameters. You can display the parameters for the following components: SYS, COM, IOC, GPS, PRS, INP, and OUT.
Chapter 4 Provisioning the TimeProvider System Commands Normal Response Format <cr><lf><lf> ^^^sid^date^time<cr><lf> M ^ctag^COMPLD<cr><lf> ^^^”<aid>:<keyword>,<value>”<cr><lf> Restarting the TimeProvider Use the INIT-SYS command to reset the specified module or to clear all information stored in non-volatile memory. All users logged in to the TimeProvider are logged out and the user list is cleared.
Saving Provisioning Data Symmetricom recommends that you keep an electronic version and/or a written version of the provisioning changes you make to the TimeProvider. Electronically Backing up Provisioning Data Copy the contents of the IOC into the IMC memory by issuing the CPY-MEM command as follows.
Page 142
Chapter 4 Provisioning the TimeProvider Saving Provisioning Data Table 4-4. Provisioning Record (Continued) Section Setting the Input State, on page 108 Setting the GPS Parameters, on page 109 Setting the Input Frequency, on page 110 Setting the Input Frame Type, on page Controlling Automatic Reference Switching, on page 111 Setting the Input Quality...
Page 143
Table 4-4. Provisioning Record (Continued) Section Provisioning the Output Framing page 119 Enabling and Disabling the Retimers, on page 120 Provisioning the LBO, on page 121 Provisioning Cut-thru Mode, on page 122 097-58001-02 Revision G – April 2008 Parameter Type, on FRMTYPE, OUTA FRMTYPE, OUTB FRMTYPE, OUTC...
Page 144
Chapter 4 Provisioning the TimeProvider Saving Provisioning Data Table 4-4. Provisioning Record (Continued) Section Provisioning Cut-thru Mode, on page 122 (cont’d) Editing NTP Peer Server Parameters, on page 123 Setting the NTP Authentication page 125 Provisioning the Alarm Levels, on page Provisioning System-Level Alarms, on page 130...
Chapter 5 Testing the TimeProvider This chapter describes a basic acceptance test for the TimeProvider product. In This Chapter Testing the TimeProvider Verifying Normal Operation Testing Alarm Conditions Testing the Communication Ports Testing the Outputs Test Record 097-58001-02 Revision G – April 2008 TimeProvider User’s Guide 145...
Chapter 5 Testing the TimeProvider Testing the TimeProvider Testing the TimeProvider Perform the tests described in this chapter after you install (see TimeProvider) and provision (see TimeProvider. Record the results in the Test Record in These tests verify the operation of the TimeProvider and are not mandatory for operating the unit.
Table 5-1. LED Conditions for the IOC (Continued) LED Name Holdover Q LED Green, A LED Green Q LED Green, A LED Off Q LED Red, A LED Off Input 1 Q LED Green, A LED Green Q LED Green, A LED Off Q LED Red, A LED Off Input 2 Q LED Green, A LED Green...
Chapter 5 Testing the TimeProvider Testing Alarm Conditions Testing Alarm Conditions Testing the IOC Operating Modes Warm-up Mode The IOC enters and remains in the Warm-up mode for approximately 30 minutes after you apply power to the shelf, or when you install the IOC into the shelf. The following actions occur when an IOC enters the Warm-up mode: The Power LED on the IOC flashes green An event is generated and stored in the event log...
Testing the Reference Switching To test the ability of the TimeProvider to switch references, you perform a two-step test: Connect appropriate reference inputs to the TimeProvider. Create a fault on the selected reference signal and observe that the TimeProvider changes to the appropriate secondary input. To test the reference switching: 1.
Chapter 5 Testing the TimeProvider Testing Alarm Conditions Testing the Revertive Operating Mode When the TimeProvider is in the revertive operating mode, the input reference signal reverts to the original input after it recovers from an error condition. The TimeProvider is in the revertive mode when the QLEVEL parameter for INP1, INP2, and PRS inputs are set to different values, and the PRIORITY parameters for the same inputs are also set to different values.
Detecting Input Errors You can provision the TimeProvider to perform a variety of functions when an input error occurs. Possible errors include: AIS - Alarm Indication Signal LOS - Loss of Signal OOF - Out of Frame Loss of Alignment Excessive wander Input is disqualified GPS faults...
Chapter 5 Testing the TimeProvider Testing the Communication Ports 1. Connect a straight-through serial cable to the local Craft port. Connect the other end of the cable to a computer. 2. Start a terminal emulation program such as HyperTerminal or ProComm Plus. Configure the program for 9600 baud, 8 data bits, No parity, and 1 stop bit.
Testing the Outputs The TimeProvider supports up to 32 output signals on four output groups. You can provision the output signal to the following types: 2M, CAS, CCS, D4, ESF, CC, JCC, JCC4, 1.544 MHz, 6.312 MHz, 8 kHz, or ISOLATED_1. To test the outputs, connect the communications analyzer to the output under test and observe that the waveforms meet or exceed the specifications for that signal type.
Chapter 6 Maintaining and Troubleshooting the TimeProvider This chapter describes maintenance and troubleshooting procedures for the TimeProvider. In This Chapter Preventive Maintenance Safety Considerations ESD Considerations Diagnosing the IOC Diagnosing the IMC Diagnosing the External TPIU Replacing Output Modules Replacing the Input Module Troubleshooting the TimeProvider Repairing the TimeProvider Obtaining Technical Assistance...
Chapter 6 Maintaining and Troubleshooting the TimeProvider Preventive Maintenance Preventive Maintenance The TimeProvider shelf requires minimal preventive maintenance. Take care to ensure the unit is not exposed to hazards such as direct sunlight, open windows, water, or extreme heat. See on page 54, for electromagnetic compatibility conditions that may cause damage.
Diagnosing the IOC Reading LED Conditions Table 6-2 shows the function of the LED indicators on the front panel of the IOC. Table 6-2. LED Conditions for the IOC LED Name Condition Power Green Flashing Green Fail Alarm Active Green Holdover Amber Q LED Off...
Chapter 6 Maintaining and Troubleshooting the TimeProvider Diagnosing the IOC Interpreting Error Messages Error messages appear on the console as they occur, and include the time and date of occurrence. Refer to the event codes described in codes described in Table Compatibility Alarm If you receive a COMPAT alarm, then one or more of the installed hardware and/or...
Page 159
4. Loosen the captive retaining screws and pull out on them to unseat the IOC from the shelf. Warning: To avoid possible electrostatic damage to the IOC, place it in a static-free bag or on a static-free surface. 5. Place the IOC in a static-free bag or on a static-free surface. 6.
Chapter 6 Maintaining and Troubleshooting the TimeProvider Diagnosing the IOC Removing Two IOCs To remove both IOCs in a shelf, use the following procedure. 1. Save the contents of the Active IOC memory in the IMC by issuing the following command.
Page 161
Replacing the Only IOC To replace the only IOC in a shelf, use the following procedure. Output signals will resume once the IOC has achieved lock on an input signal. This procedure assumes that you have stored the contents of the IOC memory in the IMC using the CPY-MEM command.
Chapter 6 Maintaining and Troubleshooting the TimeProvider Diagnosing the IMC 4. Retrieve the contents of the IOC memory stored in the IMC by issuing the following command. CPY-MEM:::::IMC,IOC,IOC; This command may take more than two seconds to execute; if it does, then the In-Process response is issued.
Table 6-3. LED Conditions for the IMC and IMC/TPIU (Continued) LED Name Condition Major Minor Yellow Alarm Cutoff (ACO) Green Antenna Power Green (IMC/TPIU only) Antenna Signal Green (IMC/TPIU only) Interpreting Error Messages Error messages appear on the console as they occur, and include the time and date of occurrence.
Chapter 6 Maintaining and Troubleshooting the TimeProvider Diagnosing the External TPIU 4. Place the IMC in a static-free bag or on a static-free surface. 5. Insert another IMC into the shelf and tighten the captive screws. Note: If the replacement IMC has a different software load than the original IMC, you cannot log in to the TimeProvider using the existing username and password.
Replacing Output Modules The TimeProvider supports up to four Output modules on the shelf, and up to four additional Output modules on the Expansion Panel. A variety of Output modules is available to support different wiring schemes (see page 66, for a description of the available Output modules). To remove an Output module: 7.
Chapter 6 Maintaining and Troubleshooting the TimeProvider Replacing the Input Module Replacing the Input Module The Input module contains connectors for the input signals and the alarm output connector. To remove the Input module: 1. Disable the inputs by issuing the following commands, as appropriate: ED-EQPT::PRS:::INSTATE=DISABLE;...
Troubleshooting the TimeProvider Using Events to Troubleshoot You can provision most events to generate an alarm; alarm levels include Critical (CR), Major (MJ), Minor (MN), Event, (NA), and Not Reported (NR). the event ID and the description of events for the IMC, IOC, and IOC Input. Table 6-5.
Page 168
Chapter 6 Maintaining and Troubleshooting the TimeProvider Troubleshooting the TimeProvider Table 6-5. Event Codes (Continued) Keyword Event ID Description ECHO The current sessions’ echo setting has changed FLOW The IMC serial port flow control has changed FWFAIL Firmware upgrade of IMC or IOC was not successful FWOK...
Page 169
Table 6-5. Event Codes (Continued) Keyword Event ID Description ISEQ Indicates that the CRC of two Istate images stored on separate modules are equal LOGECHO The system echoes the login or logout events LOGIN A user has logged in to the system LOGOUT A user has logged out of the system...
Page 170
Chapter 6 Maintaining and Troubleshooting the TimeProvider Troubleshooting the TimeProvider Table 6-5. Event Codes (Continued) Keyword Event ID Description XFEROK Transfer of the IMC Istate to the IOC, transfer of the IOC Istate to the IMC, or transfer of the IOC Istate to the redundant IOC was successful CLKTYPE...
Page 171
Table 6-5. Event Codes (Continued) Keyword Event ID Description RESET The indicated IOC is being restarted after a user-requested reset. All alarms are cleared, if it was Active, it becomes Standby SYSMODE The system mode of operation has been changed CLKFSTLK The local oscillator in the specified IOC is in...
Page 172
Chapter 6 Maintaining and Troubleshooting the TimeProvider Troubleshooting the TimeProvider Table 6-5. Event Codes (Continued) Keyword Event ID Description FRMTYPE Indicates the type of input framing or the input frequency. Sets the input framing type OUTSTATE The specified output state has changed RQLEVEL The received quality level on the specified...
Page 173
Table 6-5. Event Codes (Continued) Keyword Event ID Description FREEFLT Indicates if the Output Fault is issued when the local oscillator enters Free-Run mode. GPSCLR The time, in seconds, after a cleared GPS fault can be used. GPSFLTDEL Time, in seconds, before a GPS fault indicated it is not valid HOLDFLT...
Chapter 6 Maintaining and Troubleshooting the TimeProvider Troubleshooting the TimeProvider Table 6-6 describes the alarm codes and their set and clear conditions. Table 6-6. Set and Clear Conditions for Alarms Alarm ID Set Alarm Conditional Description COMPAT System components are incompatible EXPFAIL Expansion connectivity failed PWRA...
Page 175
Table 6-6. Set and Clear Conditions for Alarms (Continued) Alarm ID Set Alarm Conditional Description BTBCKUP BesTime backup reference disqualified CLKBRDG Clock entered Bridging mode CLKFREE Clock entered Free-run mode CLKHOLD Clock entered Holdover mode CLKWARM Clock entered Warm-up mode SYNTHEOR Output generator exceeded pull-in range...
Chapter 6 Maintaining and Troubleshooting the TimeProvider Troubleshooting the TimeProvider Table 6-6. Set and Clear Conditions for Alarms (Continued) Alarm ID Set Alarm Conditional Description INPTRR Tip/ring reversal on CC input EXDSC Excessive discontinuity fault MTIE MTIE exceeded threshold OUTFAIL Output fault SYNTHEOR Output generator exceeds pull-in range...
Page 177
Table 6-7. Alarm Codes (Continued) Event ID Description EXTALM External alarm 1 – monitors alarms generated by external equipment. EXTALM External alarm 2 – monitors alarms generated by external equipment. EXPN Output Expansion Panel has EQPT been removed or installed PWRA Loss of power on PWRA.
Page 178
Chapter 6 Maintaining and Troubleshooting the TimeProvider Troubleshooting the TimeProvider Table 6-7. Alarm Codes (Continued) Event ID Description Local oscillator in the specified BRDG IOC is in Bridging mode. Local oscillator in the specified HOLD IOC is in Holdover mode. Local oscillator in the specified FREE IOC is in the Free-run mode.
Page 179
Table 6-7. Alarm Codes (Continued) Event ID Description GPS antenna fault due to loss COMM of communications. The GPS antenna position is unknown. The current to the TPIU is either too high or too low. GPSSYS An error occurred with BIST, TRAIM, and/or UTC/ ephemeris data.
Page 180
Chapter 6 Maintaining and Troubleshooting the TimeProvider Troubleshooting the TimeProvider Table 6-7. Alarm Codes (Continued) Event ID Description The specified input port has an PHASE excessive phase measurement that disqualifies it from being used. EXDSC The input has had excessive discontinuities, indicated by more than 3 signal faults of the same type within a 5-minute...
Page 181
Table 6-7. Alarm Codes (Continued) Event ID Description INPFRQ The specified input port’s calculated received frequency exceeds the pull-in range of the LO. This alarm disqualifies an input as a system reference. Once set, this alarm clears when the input frequency is within the defined pull-in range limits.
Page 182
Chapter 6 Maintaining and Troubleshooting the TimeProvider Troubleshooting the TimeProvider Table 6-7. Alarm Codes (Continued) Event ID Description INPAIS The specified input port has an AIS. When detected, the input is immediately removed as a possible reference. The AIS must be continuously present for the FLTDELAY period before disqualifying the input as a pos- sible reference.
Page 183
Table 6-7. Alarm Codes (Continued) Event ID Description INPQL The received SSM on the specified input is of lesser quality than the local oscillator’s QLEVEL. INPTRR Specified input port has a Tip/Ring reversal on its connection to the system. EXDSC Specified input port has exces- sive discontinuities, indicated by more than 3 signal faults of the...
Chapter 6 Maintaining and Troubleshooting the TimeProvider Troubleshooting the TimeProvider Table 6-8 describes the conditions that generate the associated event. Table 6-8. Conditions Causing an Event Event ID ACCLVL User Access Level has changed Audio alarm is deactivated ALMCHG Alarm parameter has changed <keyword>,<alarm> AOMERGE Autonomous event reporting has changed <state>...
Page 185
Table 6-8. Conditions Causing an Event (Continued) Event ID SIDCHG Source ID has been changed <value> UIDCHG User’s name has been changed USRADD User has been added USRDEL Specified user has been deleted, or all users have been deleted XFERFAIL Configuration transfer failed <fromdev>...
Page 186
Chapter 6 Maintaining and Troubleshooting the TimeProvider Troubleshooting the TimeProvider Table 6-8. Conditions Causing an Event (Continued) Event ID RQLEVEL Received quality level has changed <value> QLEVEL Quality Level has changed <value> SSMBIT E1 SSM bit has changed <bit position> SSENA Input reading of SSM has changed <value>...
Obtaining Technical Assistance If you have technical questions about the TimeProvider, call Symmetricom Global Services (SGS) at 888-367-7966 (toll-free in USA only), 408-428-7907, or +49 700 3288 6435 in Europe, Middle East, or Africa. You can also email your technical questions to support@symmetricom.com or...
Page 188
IMC is fully functional. See the TimeProvider TL1 Reference Guide for more details. Downloads a new firmware image to the IOC. Symmetricom recommends that redundant IOCs use the same firmware revision. The Active IOC enters Standby mode, putting the second IOC in Active mode. After acknowledging the changeover, the IMC starts the firmware transfer to the Standby IOC.
Upgrading the IMC To upgrade the software in the IMC, use the following procedure. You must have the upgrade software available on diskette or other media, as well as a Ymodem file-transfer program such as SynCraft available before you begin the procedure. Outputs are not affected during the IMC upgrade procedure.
Page 190
Chapter 6 Maintaining and Troubleshooting the TimeProvider Upgrading the Firmware 3. To start the download, issue the command ACT-SWDL::IMC:TP1000; The TimeProvider issues an In-Process response, the TL1 connection closes, and the TimeProvider waits to receive the upgrade software using the Ymodem protocol.
You cannot upgrade the software in the Active IOC. Returning the TimeProvider You should return the equipment to Symmetricom only after you have exhausted the troubleshooting procedures described earlier in this chapter, or if Symmetricom Global Services has advised you to return the unit.
Equipment Return Procedure To return equipment to Symmetricom for repair: 1. Call Symmetricom Global Services (SGS) at 888-367-7966 (toll-free in USA only), 408-428-7907, or +49 700 3288 6435 in Europe, Middle East, or Africa to obtain a return material authorization number (RMA) before returning the product for service.
Chapter 7 Specifications of the TimeProvider This chapter describes the specifications of the TimeProvider. In This Chapter Communications Ports Clocks Inputs Outputs Alarms Power Roof Antenna Mechanical Environmental 097-58001-02 Revision G – April 2008 TimeProvider User’s Guide 193...
Chapter 7 Specifications of the TimeProvider Communications Ports Communications Ports Serial Ports Two EIA-232 serial ports are available: the local Craft port and the Remote port. Specifications are listed in Table 7-1. Serial Port Specifications Specification Baud rate Word length Parity Stop bits Echo...
LAN Port The Ethernet 10BaseT port supports 10 full-duplex telnet sessions over TCP/IP. To minimize response delays, Symmetricom recommends that you keep four or fewer sessions open at any one time. Clocks The clocks in the TimeProvider are controlled with Direct Digital Synthesis technology for calibration-free operation and precise frequency control.
Chapter 7 Specifications of the TimeProvider Inputs Hold-in and Pull-in Range Table 7-3 lists the default values for the Hold-in range and Pull-in range for the Clock cards available for the TimeProvider. Table 7-3. Hold-in and Pull-in Range Clock Type Type I (Quartz IOC only) Type II/ST2 (Rb IOC only) Type III/ST3E (Quartz IOC only)
Table 7-4. Input Signal Specifications Parameter Frequency 2.048 MHz, 5 MHz, 10 MHz Japan Frequency 1.544 MHz, 6.312 MHz Amplitude 1 V RMS Japan Amplitude –17 dBm to +5 dBm 75 Ω Termination Impedance Framing D4/SF or ESF (User Selectable) Bit Rate 1544 kbit/s Format...
Chapter 7 Specifications of the TimeProvider Outputs Outputs The TimeProvider supports up to 32 outputs. The optional Expansion Panel provides an additional 32 outputs. You can provision the outputs in groups of eight. Sync Status Messages: Compliant with SSM specification ITU-T G.704, T1X1.3 TR33, ANSI T1.101-1999, and Telcordia GR-253-CORE Table 7-5.
Page 199
Table 7-5. Output Signal Specifications (Continued) Parameter Amplitude Termination Impedance Amplitude Termination Impedance Amplitude Wave Shape Termination Impedance Amplitude Wave Shape Termination Impedance Amplitude Termination Impedance Wave Shape Connector type Jitter Cable Length Drive 097-58001-02 Revision G – April 2008 Chapter 7 Specifications of the TimeProvider Specification JCC4 Signals...
Rubidium IOCs. Table 7-7. Typical Power Consumption IOC Type Crystal Rubidium Symmetricom recommends a 5 A fuse for the power supply to the TimeProvider shelf. 200 TimeProvider User’s Guide Making Alarm Connections, on page 70...
Roof Antenna The specifications for the antenna for GPS operation are described in Table 7-8. Antenna Specifications Parameter Type Cable length Dimensions Weight Operating Temperature Storage Temperature Operating Humidity Mechanical TimeProvider 1000 Front-Access Shelf Size: 431.8 mm wide x 175 mm high x 254 mm deep (17 in wide x 6.875 in high x 10 in deep) Weight: 9.0 pounds (4.1 kg) with two IOC modules and four Output modules TimeProvider 1100 Rear-Access Shelf...
Chapter 7 Specifications of the TimeProvider Environmental Environmental Operating Temperature: –5 to 55 Storage Temperature: –25 to 55 Operating Humidity: 5% to 85% non-condensing Storage Humidity: 5% to 100% non-condensing, duration < 12 months Altitude: –60 to 4000 m (–196 ft. to 13132 ft.) Clock operation: ETSI EN 300 019-1-3 V2.1.2 Class 3.1 202 TimeProvider User’s Guide °...
Appendix A Factory Default Values Default Command Access Levels Default Command Access Levels This section describes the default access level for the TL1 commands described in this guide. Table A-1 access level using the ED-CMD-SECU command (see the TimeProvider TL1 Reference Guide for details on this command).
Table A-1. Default Access Levels for TL1 Commands (Continued) Command SET-SID RTRV-ALM RTRV-COND RTRV-CRAFT RTRV-HDR RTRV-INV ACT-USER RTRV-USER CANC-USER PING GEN-EVT Alarm Default Values This section describes the default values for alarms in the TimeProvider. includes the default error delay, which is set using the FLTDELAY keyword in the ED-SYNC command (see Table A-2.
Page 212
Appendix A Factory Default Values Default Retimer Parameters 212 TimeProvider User’s Guide 097-58001-02 Revision G – April 2008...
Page 213
Appendix B CRAFT Software Reference This Appendix describes how to install the SynCraft software you can use to provision the TimeProvider. In This Appendix Overview System Requirements Installing SynCraft 097-58001-02 Revision G – April 2008 TimeProvider User’s Guide 213...
Appendix B CRAFT Software Reference Overview Overview SynCraft is a craft application for provisioning and managing the TimeProvider and other Network Elements via an Ethernet connection or a serial connection. System Requirements The following is the minimum computer configuration for a Windows NT 4.0 system: Pentium III 200 MHz platform 128 MB RAM 200 MB hard disk...
Installing SynCraft To install SynCraft on your computer, use the following procedure. You may need Administrator-level privileges on the computer to install this product. 1. Insert the SynCraft CD into the CD-ROM drive. If the Auto-Run feature is not enabled, then open the SynCraft folder on the CD and double-click the SynCraftSetup.exe icon.
Appendix B CRAFT Software Reference Installing SynCraft 216 TimeProvider User’s Guide 097-58001-02 Revision G – April 2008...
Page 217
Index Symbols <pid>, see password <sid>, see source ID <uid>, see user ID access level changing displaying overview TL1 commands, default ACO, see alarm cutoff ACT-FEATURE command Active LED active, IOC ACT-SWDL command ACT-USER command adding a user address gate alarm ACO LED clear delay...
Page 218
Index D—E specifications colon, using in commands comm links, ping command comma, using in commands command error response general syntax in-process response normal response command separators communication settings, changing compatibility alarm configuration, displaying connecting earth ground connecting power connections alarm Ethernet port input output...
Page 219
ping command port connections testing event ID clock input output events displaying troubleshooting with – expansion panel alarm connections to overview troubleshooting external alarm troubleshooting factory default parameter values Fail LED fast-lock mode fault delay, alarm firmware, upgrading first-time log-in first-time power-up flow mode, setting forced reference switching...
Page 220
Index L—O SSU mode states SUB mode troubleshooting input module connecting to installing overview replacing input reference signals in-service, IOC installation check list power connections rack mounting unpacking installing antenna – change communication settings Ethernet port connections power connections SynCraft alarm codes data backup event ID...
Page 221
ordering an NTP license out-of-service, IOC output alarm codes default parameter values enabling and disabling event ID framing type overview panels provisioning – signal overview specifications testing output module connecting to installing overview replacing packaging for shipment panels, output parameter field separator password, changng peer server, NTP, provisioning performance monitoring...
Page 222
IOC static-free storage bags status, displaying structure of this guide SUB mode inputs overview setting switching strategy Symmetricom calling technical support Global Services address synchronization status messages. See SSM SynCraft overview system block diagram system log-in system log-out system mode...
Page 223
timing antenna, installing – case sensitivity command structure error response in-process response normal response TPIU description installing integrated, installing LEDs power-on LED sequence troubleshooting – turning off the audible alarm type, setting the clock type TYPEI clock type user access level, changing 097-58001-02 Revision G –...
Page 224
Index Y—Y 224 TimeProvider User’s Guide 097-58001-02 Revision G – April 2008...