Symmetricom ND-SERIES User Manual
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Symmetricom ND-SERIES User Manual

Network time protocol clock - date display
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ND-SERIES
NETWORK TIME PROTOCOL
CLOCK - DATE
DISPLAY
(Series II)

USER MANUAL

Symmetricom, Inc.
Tel: 707-528-1230
Santa Rosa, CA 95403
Sep-08 Printed in USA

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Summary of Contents for Symmetricom ND-SERIES

  • Page 1: User Manual

    ND-SERIES NETWORK TIME PROTOCOL CLOCK - DATE DISPLAY (Series II) USER MANUAL Symmetricom, Inc. Tel: 707-528-1230 Santa Rosa, CA 95403 Sep-08 Printed in USA...
  • Page 2 The information contained in this document is subject to change without notice. Symmetricom, Inc. (hereinafter SYMMETRICOM) makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. SYMMETRICOM shall not be liable for errors contained here in or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Table Of Contents

    Reset Configuration ...............................28 Set stepper hand position analog clock ..........................28 Get Status stepper analog clock .............................28 Enable/Disable User Control of Digital Display......................28 RS-232 Terminal Configuration ............................29 Troubleshooting Tips.................................30 ® ND Clocks User Manual Rev 2.0.1 - Sep-08 Symmetricom , Inc.
  • Page 4 Compliance ....................................38 Limited Warranty...................................39 Limitation of Liability ................................39 Proprietary Notice..................................39 Appendix A - WinDiscovery Global Password Feature ......................40 Enabling Global Password..............................41 Disabling the Global Password..............................41 Changing the Global Password..............................42 ® ND Clocks User Manual Rev 2.0.1 - Sep-08 Symmetricom , Inc.

  • Page 5: Introduction

    Security features include password protection of configuration, encrypted communication, and the ability to disable telnet management access. • Selectable Display formats • Adjustable brightness • Status display to remotely ‘view’ clock display through WinDiscovery application. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 6: Installation

    Ethernet (MAC) address. Customers may wish to designate names relating to their own organizational requirements. It is recommended that a robust naming scheme be developed before devices are installed to different locations within an organization. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 7 NTP reference. The colons will flash until an NTP source is found. The flashing colons are a ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 8: Display Behavior

    PM Indicator: If the ND is configured for a 12-hour time display mode, an LED indicator will appear in the bottom right corner of the display during the PM hours. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 9: Major Feature Overview

    The user or network system administrator may wish to designate device names relating to their own organizational requirements. It is recommended that a robust naming scheme be developed before devices are installed to different locations within an organization. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 10: Time Zone Offsets

    [Note: Factory default: Automatic daylight savings time is disabled. You must enable and configure the settings to display local time with DST.] ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 11: Ntp Addressing Modes

    Internet Group Management Protocol (IGMP). In addition, the IGMP mode must be enabled and configured for multicasting addressing to be implemented properly. Please ensure ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 12: Anycast

    4. The network clock device configuration will now be reset, including the password, and the unit will need to be reconfigured. Default Password The factory-default password for the network clock is: “public” ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 13: Configuration Methods

    WD window. ND network clocks are digital time display members of the “Symmetricom, Inc. NTP Clocks” family. Click on the plus [+] sign to the left of any family or group to open and view device types that were found.
  • Page 14 NOTE: Cancel does not undo changes that have been saved using the Apply button. The following sections provide detailed information regarding the right click menu options. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 15: Properties

    [Note: The static IP address you enter must not be in use by another device on the network, this includes IP address ranges reserved for use by the DHCP server. If a static IP address is used which creates a ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 16 [Hint: You can change the device name to one convenient for your site – preferably one that helps you to later identify the exact physical location of the device.] Administrative Hub [Note: the Administrative Hub configuration item is reserved for future use.] ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 17: Device Settings

    The primary and secondary server information can automatically be configured by the DHCP server when selecting the “Use NTP server(s) address provided by DHCP server” provided your DHCP server is configured to do so. Consult your IT /Network Administrator to utilize this option. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 18 –. The network clock can configured to listen to NTP broadcasts by selecting the “Listen Listen for NTP broadcasts for NTP via broadcast address [255,255,255,255]” checkbox. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 19 10-minute intervals. To configure the ND device to only listen to NTP broadcasts, click the checkbox for “Listen for NTP broadcasts only”, and enter a “Broadcast timeout” in minutes. The default timeout is 60 minutes. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 20 Select the Time Zone and click OK to close the window. Changes are not applied until you click OK or the Apply button on the main Configuration window. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 21 The Telnet button adjusts Telnet configuration. If Telnet is allowed, the port must be defined. The default Telnet port is 23. See your network administrator if you need additional information. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 22 [Note: Enabling serial port attached devices by selecting the checkbox will disable the serial port Telnet interface. To re-enable the serial port Telnet the checkbox must be cleared using WinDiscovery, or the unit must be RESET to factory default.] ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 23 Under most typical operating circumstances it is not necessary nor is it suggested to enable or utilize these settings. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 24: Set Password

    This option will be added to the right click list and will only be displayed if a password is memorized. [Note: the factory default password is: “public”] ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 25: Set Time

    UTC and saves this information as the internal UTC time. Any configured time zone/daylight time settings will then be applied to this internal time for the clock time display purposes.] ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 26: Status

    Near the bottom of the Status window the error will be displayed. (If there is no error the error text field will not be displayed] ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 27 NTP broadcast timeout. For example, if the NTP broadcast timeout is increased to 60 minutes the soft restart timeout will also be increased to 60 minutes. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 28: Telnet Terminal Configuration

    A login prompt is presented if a password has been configured for the device. The configuration menu will be displayed when the correct password has been provided. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 29: Get Status Info

    Enter the old password. Do not enter anything into the New Password or Confirm Password fields. Click OK to save. Upon you next session, you will not be prompted for a password for the clock.] ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 30: Set Ip Configuration

    23). If turned off, the Telnet session will be ended and the user must use WinDiscovery, the RS232 access, or the Reset button to regain access by Telnet. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 31: Ping Via Device

    The digital clock display special options may be adjusted. This includes displaying dashes when an NTP timeserver is not present along with a delay function to display the dashes. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 32: Set Analog Clock Hourly/Twice Daily Correction

    NTP server time. This mode is password protected. [Note: this menu items applies to digital time display models only] Enter X to exit the Telnet menu. This will disconnect your Telnet session from the clock. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 33: Rs-232 Terminal Configuration

    Once connected, press ENTER once to display the login/menu screen. Consult the section entitled Telnet Terminal Configuration for details on how to change configuration using the terminal interface. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 34: Troubleshooting Tips

    Problem: Clock(s) previously found during a recent session of WinDiscovery do not show up during the current session. Problem: The clock status or settings displayed under WinDiscovery show garbled characters. Possible reasons/solutions: ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 35 ND clock will default to a 169.254.xxx.xxx address. The IP address that caused the error is saved and returned as an error to WinDiscovery. This error status is available to the user via the Status window on WinDiscovery. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 36 6. Verify that all network cables, hubs, etc. are in proper working order. Be sure that Ethernet crossover “patch cables” are not being used where inappropriate. Problem: Clock is not displaying the correct local time or date. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 37 1. The clock display is not synchronizing with an NTP server and the display has been configured to display dashes. The time duration (delay) before displaying dashes has elapsed. Verify the NTP server address is valid and/or reconfigure the clock. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 38 The default password is “public” Problem: Multiple error windows titled “Bad Password” continue to pop-up each time a configuration setting is applied. ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.
  • Page 39 If these troubleshooting tips do not solve your problem, contact customer service at: support@symmetricom.com or call: ….. 888-367-7966 in the USA ….. 408-428-7907 worldwide ®...

  • Page 40: Specifications

    (POE option) Connector RJ45 Battery…………………Maintenance Free - Rechargeable Manganese Lithium Coin Cell, 3V, 17mAh Panasonic ML1220 MODEL Battery 3V,17 mAh, Coin Cell ND-2 Rechargeable Manganese Lithium ND-4 Panasonic ML1220/V1A ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 41: Power Requirements

    • Operating Temperature ...........0 to +50°C • Relative Humidity ............Up to 90% (non condensing @ 25°C) • Storage Temperature ............-40 to +70° C • Relative Humidity ............Up to 90% (non condensing @ 25°C) ® ND Clocks User Manual - Rev 2.0.1 Sep-08 Symmetricom , Inc.

  • Page 42: Compliance

    Equipment as defined by the WEEE Directive and therefore fall within the scope of the WEEE Directive. For more information about Symmetricom’s WEEE compliance and recycle program, please visit the Symmetricom WEEE/RoHS website at http:// www.Symmetricom.com/rohs.htm Restriction of the Use of Certain Hazardous Substances Directive 2002/95/EC...

  • Page 43: Limited Warranty

    By purchasing any product from Symmetricom, the Buyer consents to and agrees that the Buyer's sole and exclusive remedy for any damages or losses incurred by the Buyer, as a result of Symmetricom's breach of its one-year Limited Warranty for defects in materials and workmanship or otherwise in connection with any claim respecting the product, shall be limited to the repair or replacement of the product or a refund of the sales price of the product.

  • Page 44: Appendix A - Windiscovery Global Password Feature

    “Set Password” command (available on the right click menu of the item). The global password does not overwrite the existing password for a device, therefore any device with a different password cannot be administered.] ® ND Clocks User Manual- Rev 2.2.1 - Sep-08 Symmetricom , Inc.

  • Page 45: Enabling Global Password

    Turn of the global password feature in WinDiscovery by deselecting the “Enable Global Password” checkbox. • It is not necessary to delete the information from the global password field. ® ND Clocks User Manual- Rev 2.2.1 - Sep-08 Symmetricom , Inc.

  • Page 46: Changing The Global Password

    “Set Password” command. (Available under the right click menu for each device) • Enter the new password information and select the “Change Password” button. • Repeat for each device in the group that is to use the global password. ® ND Clocks User Manual- Rev 2.2.1 - Sep-08 Symmetricom , Inc.
  • Page 47 • Re-enable the global password feature by selecting the “Enable Global Password” checkbox. • Enter the new global password. ® ND Clocks User Manual- Rev 2.2.1 - Sep-08 Symmetricom , Inc.

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