Canon MF247dw User Manual page 551

Do not forcibly remove the jammed document or paper from the machine
Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local
authorized Canon dealer or the Canon help line.
When a Problem Cannot Be Solved(P. 587)
Document Jams in the Feeder (MF249dw)
If there are documents placed in the feeder, remove them first. Then, follow the procedure below.
1
Remove the jammed document from the feeder cover.
1
Open the feeder cover.
2
Move the lever to unlock.
3
Gently pull out the document.
2
Remove the jammed document from the inner cover inside the feeder.
1
Hold the green knob, and open the inner cover.
Troubleshooting
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